This company should be investigated for criminal activity. Their license should be suspended. They charged me every month for expenses I never authorized for amounts way over the limit of " we will call you if it is More than $200". Horrible bunch read more

Owners beware! This was a long time ago but from my experience I would never use them nor recommend them. Worst experience I've ever had with a management company. I found them to be selfish, shady, money chasing, self enriching; and non-responsive to my complaints or questions, and honestly ultimately I had to see the unit to cut my losses because they would eat up any return and them some. Avoid for your own good. Agree with the other comment re: needing to be investigated... read more

This company treated my daughter well for past three years and is ending her apartment lease this summer due to graduation. Last year, there was something wrong with the refrigerator and dishwasher. Maintenance guy came and looked at them. Called his boss to request replacements of appliances. They did it within two days. Outside of her apartment looks a bit run down but it's worth it for the price and close drive to the campus. Making inside the apartment how you want it... comfortable and cozy can change the whole look inside of the apartment. read more

Horrible Management. Horrible Maintenance. Horrible Corporate Office. Miserable living experience. They put profit before providing a safe living place for residents. My apartment has leaked three times in two months. They keep painting over the leak and it keeps happening. read more

Preiss - Property Management Near Me - Raleigh, North Carolina

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Leasing with Preiss Company was the worst mistake of my life. My downstairs neighbor was murdered by a maintenance worker. I will live with this terror and paranoia for the rest of my life, but to Preiss Company, it was just a PR disaster. These folks only care about money. Nothing else I say could even compare to that, obviously. But there are other grievances I had with my apartment. They lost an important parcel containing my medications in their package system and no one would help me find it until I said "my medications are in that package, and if I have to receive medical treatment due to an issue caused by not receiving my meds, I will make sure Arden Villas is responsible for any and all bills related to that medical treatment." Suddenly they magically found it jammed in a parcel locker. read more

I've lived at a Press property - The Avenue - in Indianapolis, IN for the past four years. I couldn't have asked for a better experience! Throughout college, the staff was nothing but helpful & friendly and made my time there fantastic. They were quick to take care of any maintenance needs and made sure to get to the root of any problems, instead of just band-aiding them. Our amenities were great - and they made continuous improvements to them during my time there. Both property managers, Tyler & Shane, did an excellent job of being available and happy to help anytime I had questions. I had an absolute 5-star experience and was so sad to move out. Keep up the good work! read more

They'll take your money and you'll never hear from them again. These landlords are a big chain leasing company that are bent on locking down college age tenants into predatory and terrible leases. Service is awful and management is rude and often unresponsive. They say they will return a phone call or look into an issue but never do or wait a week or more to reply "they looked into it" without any resolution. Emergency maintenance and all maintenance is far from a priority for this company. Don't expect for Preiss to care. Your building could be on fire or you could have no a/c or heat in extreme weather conditions and they could care less because they already have your rent and plenty more tenants to scam and mistreat. read more

I would not recommend signing a contract with The Preiss Company. I signed a lease for my son to live off campus at ECU. The college closed and the children where told to go home to be safe and not spread the virus. Do you think The Preiss Company worked with any of those families. When I wrote them all they cared about how and when they where getting there money. You would think in these trying times people would have some compassion. I understand there point of view but they need to understand the renters point of view. If the university can refund some money so can they since the rent included utilities. Its unfortunate you only see peoples true colors in difficult times. read more

105 Friendly. Bad enough when our daughter lived there. One time there were sparks coming out of a light fixture after a leak in the ceiling and couldn't get a response until we said we were calling the fire department. NOW we cant get our deposit back or a response. Over 90 days. Keep getting the run around. Sent 2 written messages through their site and called 4 times. Different story every time. WHERE'S OUR DEPOSIT??? read more

And it keeps getting better. Heather M is completely incompetent and unprofessional. The commutation is all but nonexistent, the emails snarky, the sense of urgency unheard of... Property owners and renters alike, heed the warning. I'm handling money each month to a company that spits at my roommate and I any time they get the chance. Absolutely disgusting. read more

Definitely don't sign a lease with this company. When I signed a lease at 2811 Hillsborough street I specifically asked for a room that had windows and natural sunlight and they said they would accommodate me but they put me in the darkest room in the building and wouldn't even show me my room before signing the lease. Parking is supposed to be free on the weekends because its on campus and they towed my car on an important Sunday morning for no reason when there were so many spots open. This company is definitely overpriced and not worth the money. read more

Honestly this is by far the worst leasing company I've ever had to deal with. My boyfriend currently resides at university woods and he's been having problems since he's moved in. First and foremost they tried to make him sign ANOTHER lease to get a down payment from him after the first one he signed clearly said he didn't have one. First of all get your mess together because the lease paper should've been typed and previewed before having someone sign it. Secondly the apartment is just nasty! I mean trailer trash nasty everything was broken from blinds to ceiling fans to not having a clean air filter, oh the refrigerator doesn't stay cold and the water pressure will piss you off so bad you won't even want to do dishes. Third, fourth, fifth and sixth of all he went to pay November's rent and wanted to pay an extra month ahead so he did as so apparently one of the cashiers check had the companies name misspelled, he handed BOTH cashiers checks to Jessica and someone the one that was misspelled magically disappeared, no phone calls, texts or emails not even on his Preiss portal did he get anything saying that it wasn't accepted because it was misspelled, we went to the bank and the teller told us that the check keeps trying to be cashed, ( the misspelled one ) so we're like hmm, we go to the preiss company and speak to Jessica because that is the lady he handed those checks to and she lied.. she lied and said he never handed it to her.. She's very un trustworthy and she needs to be out of office for being out of pocket. We still have both receipts and proof for this situation I just hope they don't do this to anyone else. read more

They had a property that turned on the AC and left in running while I was gone for a few months. Cost me in the hundreds of dollars to pay for and they took over 60 emails and 60 calls and I haven't even been paid back even though they promised they would. Pretty much crooks that masquerade as a company. I'd rather loose a leg than ever work with these people, not a joke. read more

So Im joining a list of people that made the mistake of renting property from this company. I was a tenant for 5 yrs in 1 property. Now the prices are cheap but believe me you get exactly what you pay for. Anything that goes wrong in the house they will charge you out of your own pocket. Thats wasnt the main issue because I would describe them as slum lords. The biggest issue is the staff in particular the assistant property manager Heather and the property manager Dorothy. Heather has the nastiest attitude and completely unprofessional hardly any people skills. I had a few issues while living there but thankfully I usually worked with a leasing agent and they maintained some form of professionalism. Until you have to deal with property managers. I decided to move then all hell broke loose. Nasty emails, attitudes, refusal to complete maintenance requests put in before I gave notice that way they could just tack it on to ensure you dont get a deposit back. And pure discrimination. I DONT CARE HOW CHEAP THE PLACE IS DO NOT RENT FROM PRIESS COMPANY. Believe the reviews they have a bad reputation for good reasons. I've never had any issues like this renting. ******Update. So shortly after writing this review I got two back to back calls from the property manager of this company. She wanted to know why I mentioned her name in my review. I provided exact instances of our interaction and why she was named. Now mind you I just left the office to talk face to face with Heather assist property manager because she hung up in my face. Not because I was irate or using profanity nothing like that simply she didnt want to hear what I had to say. After telling Heather directly to her face how nasty and unprofessional she was being Dorothy walked in I told her my issues which at the time only had to do with how poorly I was treated. Not once did she not apologize. Instead she choose to assume I'm upset only because of my deposit. Rental companies are notorious for trying to over charge so the deposit was not the issue in fact I expected nothing less from them and didnt know what the costs where before all of this. To take things further she wanted to know if I had so many issues why I stayed in the property so long wow sarcasm huh. Well good question answer was I'm disabled its not easy moving place to place so I stayed until I just couldn't take the maintenance crew and managers anymore. There's a general lack of respect and professionalism and just general mistreatment of individuals. However Dorothy was only prompted to call me because her marketing company contacted her about my yelp review. Not because she wanted to address concerns or get a full understanding as to why I was upset. Just why did you mention my name....Unbelievable***** read more

This is the worst company I have ever had the displeasure of interacting with. They have a monopoly of apartments in the Raleigh area and if you can avoid them I URGE you to do so. Nothing, absolutely nothing positive will come out of your experience with them. No, I do not believe this is the fault of the staff (most of them at least) but of the entire company's management style in general. They do not care about the individual, solely their profits and what they can do to gain from the people who decide to trust them. Living in one of their properties for any length of time was a mistake on my part, but I will never make that mistake again and I hope you do not either. Please, please do not bother with any of their properties, it will only be a headache for you in the long run. read more

This management company seriously sucks. I was moved into an apartment with water bugs, dirt, nasty carpets and old walls. Stepping inside one of those apartments made it look like you stepped into a home in a third world country. The place smelled of pet urine and was dark and depressing. Of course the model unit looked nothing like this. I was stuck here for a year, and became sick from the black mold problems. Now they are trying to charge me a $450 carpet replacement fee, although the carpets were nasty upon move-in. read more

Where do these people get off charging a $150 SUBLEASE fee? 1. How long will it take you to CHANGE THE NAMES in the lease? 2. How much paper will that cost you? like $1? 3. In the 4 years I have lived in this house, I have had roommates come and go and not once have any of them ever paid any type of fee 4. You're going to get a new tenant who will pay rent, you're going to charge her to apply and be approved so where is this money going? the $150 "re-keying" fee....I have had 4 different people live in my house since 2012 and our locks were not changed until August 2016. When I had an absolute stranger off of craiglist move into my house ever when I told my roommate that was moving out 1. I didnt want her living there and 2. i wouldnt sign a lease with her, Preiss never changed our locks even though they were on notice that someone who I didn't approve through them & someone not on the lease was living in our house. Their reasoning was that they were a guest and that since someone gave her the key they couldnt do anything. BUT STILL when she moved out and my actual roommate moved in, the locks were never changed. This company will do absolutely anything to take your money. ******REPLY TO THE COMMENT BELOW SINCE I CANT ON HERE******* 1. You do not need to explain to me how a lease works, I'm a licensed attorney. Having said that, literally nowhere in any of the paperwork I have ever received or signed has there been a explicit policy about rekeying or subletting fees. 2. Your policies and standards are NOT applied across the board and I have witnesses this first hand over the course of the last 4 years. Just to give you some background on this situation: I have been a tenant in this duplex since June 2012. In fact, so all intents and purposes I was a sublettor when I signed that lease. Another girl signed the lease with 2 other girls Starting July 1 2012 through the next year and she backed out last minute, even though all the documents had been signed and keys exchanged. I moved into that house without it ever being rekeyed. That girl handed me the keys. No one paid any type of fee, rekeying or otherwise. In November of 2012, one of the girls on the lease, THAT WAS VALID THROUGH JULY 31 2013, decided she couldn't afford rent anymore. She found someone off of Craigslist, who was NOT approved through Preiss and I told all staff I spoke with at Preiss that I would not approve her as a sublettor and I would NOT sign a lease with her. NO sublettor fee was charged to ANYONE. Without the lease being signed and without my or Preiss' approval this individual moved into my house and your company said there was nothing they could do to help me and I would have to get her out on my own since someone handed over the keys. I, with my attorney, concluded that the only way to get her removed was to call the police. Thankfully, I didn't have to do that, she left on her own, HOWEVER, again, our house was NEVER rekeyed.January of 2013, my roommate and I found a suitable sublettor to take our third room. No one ever paid a sublettor fee, and again the house was NOT REKEYED. That is my issue with the sublettor fee. I have seen so many people come and go out of this property and never once was anyone charged. Meanwhile, I, the tenant that is keeping this place leased because I am the only original tenant from 2012, are preventing Preiss from any type of advertising costs to fill this place AND cleaning fees since this place has not ONCE been cleaned since not all tenants have vacated since probably 2010. At the end of my lease in July of 2014, I signed a lease with two different people. Yet again, our house was never rekeyed. The locks of this house were never changed between 2011 and 2012 even though upwards of 5 or 6 tenants have moved out or subletted. There has been ZERO rehabilitation services done to this house EVER with anyone moving out or in because we all have never vacated at the same time. There have always been at least 2 people remaining on the lease. For those of you following along at home: Preiss let a squatter live in my house. Preiss then did not change the locks to my house after said squatter finally vacated the premises, and after putting me through all that now wants ME to pay a sublettor fee & rekey fee. The first time Preiss changed the locks of the house in 5 years was in August 2016 after EIGHT (8) separate tenants had moved in and vacated the house. No one, to my knowledge, ever paid a sublettor fee. Preiss has never cleaned this house when anyone has moved out. As a tenant for 4 years, keeping this place leased, living here for 4 years with god knows how many people having keys to my house & having to deal with Preiss, these fees should be waived for me. If anyone would like to hear about how they wanted me to live with a bug infested refrigerator until I threatened to call the health department, I would also be glad to share that. read more

These folks let us down big time on a rental. We traveled up from Florida to rent a home and made a rental agreement. They were not able to get us the house. So, not entirely their fault, there was a home owner involved. But they strung us along and did not give us a final answer until we were back home that we couldn't get the house. This cost us time and money and was a big negative. read more

Do not rent from this company. My roommates and I rented from them for 2 years and seriously regret it. As nice as the properties may seem, they are awful when it comes to management and maintenance. Our A/C broke in April 2017 due to a flooded basement (which they did not inform of us when we moved in), and they never fixed the problem. They just gave us box fans to deal with the heat until we moved out. Seriously, do not rent from them. They do not care at all about spending money to fix house issues, they'll just put a bandaid over a bullet hole. During our two years, our basement flooded twice, with the water level rising so high that it was only about a foot from the top of the stairs. This ruined everything we kept in the basement. We had mice, a leaky washer/dryer, mold on the walls, and a broken A/C. Not worth it at all. read more

Created a Yelp account for the SOLE purpose of reviewing The Preiss Company. I live in a home that's gorgeous- couldn't ask for a better dwelling which is why it's such a shame that Preiss has been the sole reason for an overall negative experience. Customer service is nonexistent. I've posted reviews on other platforms- on Google someone responded to my review asking I email my concerns to a customer service email address- NO ONE responded. I'd say I'm surprised but simply put- I'm not. Currently my grass sits neglected since (roughly) winter meaning I have weeds and grass approximately a half foot tall. As if mistreated property, my home, isn't unsightly and frustrating enough, an email sent to multiple managers is currently sitting 48 hours + unresponded. Candidly, I'll be purchasing a mower and taking care of it myself because I know any further follow up on my behalf is literally wasted energy, and who has time for that? It'll be a fight and require an undetermined amount of time on my behalf just to maybe receive an unsympathetic response. I truly don't have anything positive to say about the management company. I've never even submitted as much as a maintenance request, I'm a pay rent on time and carry on with my business type of resident. I once attempted to call the emergency maintenance one evening- made multiple attempts and left a voicemail. Not only did no one answer my call that evening, no one ever bothered to respond to my voicemail. I brought this to management's attention but I can only assume that based off every other interaction I've had that they didn't care. I could continue to write about road access to my home being blocked completely, construction nightmares, a filthy and littered community, totally unresponsive management, leasing material/pricing that differed from our lease, etc but this review would become a novel and no one from Preiss Management would bat an eye or even care. This review is solely to educate others on what a nightmare living at a Preiss community will become. Save your hard earned money, even if the home is beautiful, you can do better elsewhere. read more

I work at a student housing Property in NW TN & I have been very impressed with The Preiss Company. They really care about their employees and their residents! I have been very impressed with the maintenance staff & how on top of everything they are. They almost always get to a maintenance issue that very day, if not the following day. The leasing consultants do a great job working with the residents & the resident events we have are phenomenal! read more

Wish there was a 0 star rating. Absolutely awful organization. Communication non-existent. They told me they were going to renovate my unit on July 3rd, and to have all our stuff out by then so they could renovate it in 1 day. 2 days later my apartment is still not renovated and they haven't told us a dam thing. The office is closed and so is corporate. NOT WORTH THE CHEAP PRICE. read more

Don't lease with these people if you don't absolutely have to. It's hard because they own pretty much any complex that's accessible for students, for price range and distance from campus. They take advantage of you in barely legal ways and won't work with you at all. This is kind of long, so if you're going to stop reading here just know that they aren't worth it. I've lived in two of their complexes. In the first one a sprinkler from two floors above busted and it rained inside the apartment. It caused water damage. They left a giant hole in our ceiling for 6 months and never fixed the other water damage at all so we couldn't close our kitchen drawers all the way. Then after I moved out they charged us for trash that wasn't there and to fix the carpets even though they were exactly the same as when we moved in. Though that doesn't even hold a candle to what happened at the next property. Right when we moved in, during June, the air conditioner broke. I have a weird medical thing where it's extremely dangerous for me to get overly hot, so I asked if they could move us somewhere temporarily until it was fixed. They sent us to the model apartment. With fake furniture and barely working fixtures. Then after they got that fixed, someone broke into our apartment in the middle of the night and assaulted our roommate. She had to get a restraining order and I had to call and talk to the cops in nothing but my underwear. They refused to let us move or end our lease. They wouldn't even reenforce our locks. Even now we have a bat by the door, multiple weapons, and we regularly have to remind each other not to open the door for anyone we didn't personally invite. NOW it's during a pandemic and they're still charging late fees and there's "no way to break your lease". I have severe asthma and there's no way I can safely live in Raleigh, so I have to pay rent in a place I don't live. Altogether, they're awful. They're awful and legal about it so there's nothing you can do. Just don't do it to yourself. read more

Nearly impossible to get a response from rental managers after lease is signed.

Possibly the most unprofessional leasing office in Raleigh. Mass emails sent to residents are consistently last minute and contain egregious grammatical and spelling errors. Personal interactions with the management yield nothing but frustration as you will find that not a single person knows how to hold a professional conversation nor resolve any issue regarding the property. Maintenance issues go months without any recognition, and then they will charge you during the inspection for these damages that are nothing but wear and tear. Management needs to hire people with relevant experience and communications skills. Do NOT lease from Preiss. read more

If there was an option to leave zero stars, I would have picked that. I am a homeowner with a property for rent and to say that the Preiss Company let me down would be an understatement. They managed my property for 7+ years. I recently took over management of the property because I moved back to the Raleigh area. The property has MAJOR damage and they are not holding the tenant liable. There is a hole in the ceiling of my garage due to a leak in the upstairs master bath that was unreported for years. The tenant simply put a bucket to gather the water and never reported it. There are countless other issues (tenant changed out flooring without approval and it is crappy with major gaps, tenant removed cemented basketball hoop from lawn and left a huge hole, etc.) and the Preiss company has ignored everything despite my multiple requests for consideration. Who exactly are they working for? I understand normal "wear and tear" on a property but a major leak is way beyond that. Through the years of their management of my property, they made some terrible choices and decisions about minor renovations and repairs because I lived 2+ hours away. Throughout the last couple of years, I was having an issue with the HVAC system at the property. Preiss' solution? Keep pumping it full of freon (costing me $450 each time). They did not even seek to see what the issue was. After I put a stop to the constant, costly refills and hired an outside vendor to look at the system, It turns out that the freon was leaking and the system needed to be replaced. Also, they would tell me that there were "emergency" situations so they authorized very costly repairs without my notification. I have tried numerous times to speak with one of the managers and ALL of my emails and phone calls have been ignored. I am disgusted with this company and would strongly recommend that others go with a different company. read more

Do not bother dealing with this company. Terrible customer service. They dont seem to care about who they take advantage of seeing how most of their clientele are naive college students . Will not deal with this company ever again and would certainly not recommend to anyone. STAY AWAY!! read more

If I could give this company ZERO STARS, I WOULD!!!! DO NOT RENT THROUGH THIS COMPANY!!!! all it is, is a huge SCAM & they will not hesitate to rip you off. they charged my roommates and I over $800 out of our security deposit and won't send us ANY emails with the picture evidence of what they say they charged us for. (even though they decided to charge us about $30 to TAKE these said pictures.) not to mention, they don't care about their customers at all. I repeat, DO NOT RENT THROUGH THIS COMPANY. I promise there is a better house or apartment out there and renting through Preiss Company IS NOT WORTH IT. most definitely the worst leasing experience I have ever had.. and hopefully will ever have. read more

My son lived at The College Inn on Western Blvd in Raleigh for 3 years at NC State. It's was a teriffic set up, he was in a 4 br. 4 bath furnished apt with all utilities included (no second guessing utilities). They do a great job matching roommates and Lauren the manager is extremly competent, caring and diligent about keeping things in order. They have lots of perks on site for the residents & it's very secure. read more

If you have a maintenance problem, you will be calling 10+ times to receive any help.