My daughter has been attending Children's Lighthouse since she was 5 months old. From the very…read morefirst day of touring this school, I knew it was the perfect fit. Being a first time mother, and super weary of putting my child in daycare, I'm super pleased by our experience. The teachers are wonderful and are constantly keeping you updated on your child's day. They will even send you pictures of your child during their activities which as a full time working mom, I greatly appreciate. These teachers work so hard and are so so kind. Not once have I had to worry about my child not being taken care of. The directors here are wonderful. Angela and Tina are extremely involved, attentive, and professional. Any problem I've had, they always follow up. On top of that, they are both so kindhearted and loving. My kid LOVES them. We are super blessed to be apart of Children's Lighthouse.

I strongly recommend avoiding this daycare, especially if your baby is not considered an "easy"…read morebaby. My 5-month-old had only been attending for barely a week when I witnessed something that was completely unacceptable to me as a parent. There is a livestream camera in the room, and while watching it, I saw my daughter left in a bouncer for over 5 minutes. During that time, she was screaming and crying, and the staff member in the room walked past my daughter twice without acknowledging her or checking on her. I immediately brought the situation to the staff's attention. Then when rolling back the camera, we found out she was actually in the bouncer crying for over 10 minutes. At first, we received the same concern from the office staff that we had as to why our baby was being ignored. I was told that it would be investigated and that I would receive a phone call regarding what happened. Four hours passed, and I never received a call or any follow-up. When we ultimately made the decision to unenroll our daughter, the story suddenly changed. I was told that she had only been left in the bouncer for approximately 3 minutes. That was simply not what I witnessed on the livestream camera, and I found it extremely concerning that the amount of time was being minimized when I had personally watched what happened. At that point, we no longer felt comfortable leaving our daughter in their care, so we made the decision to unenroll her that same day. I understand that caring for infants can be challenging, and I don't expect constant one-on-one attention. However, I do expect my 5-month-old to be noticed, checked on, and comforted when she is visibly screaming and crying. I also expect honesty and transparency when I raise a serious concern about my child's care. What was most upsetting was not only what I witnessed, but the lack of communication afterward and the conflicting explanation when we unenrolled. As parents, we have to trust the people caring for our children, and after this experience, that trust was completely gone. I am sharing this so other parents can make an informed decision about where they leave their babies. Based on our experience, I would not recommend this daycare.

Both my daughters have been attending this school for over a year now. My youngest started at 6…read moreweeks old, my oldest right before turning 3. Shortly after starting they installed the cameras - which was a nice touch. I have loved the experience that my youngest has had - she is well loved in all the classrooms she's been to. The baby room teachers are amazing and really care for the children. I had a few teachers leave due to being given better opportunities elsewhere, which was sad, but I never saw a teacher leave on bad terms with the baby rooms (or at least not that I was made aware of). My oldest, well she's...been through a bit more. She's difficult, not even gonna lie about it. Her time there has had it's ups and downs. For awhile there it seemed like every day I went to pick her up there was an incident or behavior report. I was frustrated to the point of tears but the teachers and others assured me that she was a great kid, she just seemed to act out - they said I was not alone in my struggles and that it's just part of being in that age group. They would also talk to me about how smart she was, one teacher going so far as to say it's likely she was just bored. Well a couple weeks ago all kids transitioned up to the next classrooms. I was surprised to find that my oldest did not go to the classroom they had originally told me, but went to anther one. I'm not sure if they moved her there because of her size (she's a tall thing for 3) or her intelligence (there seemed to be older kids in there, but I could just be making stuff up) either way I AM THRILLED! I've had no issues since her moving to that class. She's been happy and excited to go to school each morning to her "big girl" class. I'm not sure if it's due to the curriculum, the older ages of the children, the new student/teacher ratio or what but I am pleased with where she is now. My one con I can say is that they don't seem to have a good teacher/kid ratio at times. I believe they have always been within the ratio in terms of state guidelines, but COME ON! I believe the state ratio is 1:12 children over 18 mo. (please feel free to enlighten me if this is wrong) but have you ever tried to watch 12 2-year-olds by yourself? Barf, no thanks. I will say I feel new management has done a little better about this, and I realize scheduling and call-ins can take an affect, but I've seen teachers at almost full capacity visibly struggle with the children. When you push a person to their limits no good can come out of it - set your teachers up for success, not failure. Beyond that I have nothing but good things to say: the rooms are tidy, the staff has been pleasant, the curriculum and extra activities they have is engaging and fun, and I have absolutely ADORED the teachers (they are quite possibly the reason I kept my sanity in terms of my oldest and feel no worries whatsoever with my youngest).

My granddaughter has attended this day care for about a year now. She has learned so much and seems…read moreto really like it there. When I've picked her up I'm impressed with the welcoming staff and cleanliness of the classroom.

Both my kids will have promoted from Bear Creek! Love the school, perfectly diverse and just…read moreawesome and vibrant teachers that could keep up with these millennials

Bear Creek Elementary is fantastic. Our son has been attending for 3 years now. We have experienced…read morenothing but thoughtful, caring teachers and staff. When he developed a medical condition, the staff jumped into action to make sure he was accommodated when needed. They communicate effectively about class needs and school events. They have an outstanding PTA that works tirelessly to provide an amazing experience for all students. I'm so glad to be a part of the Bear Creek family!

Would definitely NOT recommend sending your child/children here. Within 9 days of being there my…read morechild had 4 instances; only 1 of which was actually observed/documented by teachers-the other 3 were observed by me watching on the cameras. Well of them my child getting pushed or hit...When brought up to the teachers you could tell they were doing their best but simply could not watch everywhere. I then had a meeting with the director where she told me "we understand group childcare isn't for everyone we don't take it personally"...interesting take from the director when my child has been in daycare her whole life, absolutely no solution suggested. Within hours of that conversation the final insistent happened where my child was shoved and the children got in a shoving match until one was on the ground-again teachers did nothing. We immediately withdrew her from the school, when meeting with the director to withdrawal she said "as we discussed this morning group childcare isn't for everyone" I was so frustrated by this dismissal of the actual problem, the teachers being overwhelmed and not able to ADEQUATELY supervise these kids. Would caution ANYONE looking to put their child in school here that not only the teachers are spread thin the director doesn't know the kids or care to know the kids enrolled. Not at all solution oriented or invested in their kids happiness, comfort, and frankly safety. But don't worry she "doesn't take it personally". They just didn't care.

Love this daycare so much! My children had the best teacher I could've hoped for. Sherie is the…read moremodel teacher!! I wish more teachers could lead the way she does!

If you are an African American parent considering this school, please read this carefully…read more By the time we pulled our 2yr old out of this school, it became painfully clear that the environment was deeply prejudiced and borderline racist. She started in April 2025 after thriving at her previous Primrose location, where she was confident, happy, and excelling. Within two months at Lantana, her teachers completed an ASQ assessment and rated her as not meeting expectations in nearly every category. Let that sink in. Our daughter, who is bright, energetic, and constantly praised for her intelligence by everyone who meets her, including her pediatrician, was suddenly portrayed as behind across the board. Just before leaving Old Orchard, she had an ASQ completed there and was thriving in every category. When I questioned leadership about these shocking results, I was met with gaslighting. I was told the assessment was different. I was asked to complete one myself. I was made to feel like I did not understand my own child. Her former school was equally shocked. Around October and November, the narrative shifted. We began receiving complaints that our daughter was not listening, did not want to come inside from the playground, and had put her hands on other children. Typical two-year-old behavior. We acknowledged that like many toddlers in the "mine" stage, she sometimes reacts when a toy is taken from her, and we assured the school we were actively working on that at home. Instead of working with us, they escalated it. They began sending behavioral reports home and recommending speech therapy and play therapy for a child who speaks clearly and in full sentences. Two years old and speaking in full sentences. Yet teachers, some of whom are not even certified, felt comfortable suggesting therapy as if something were wrong with her. They started using loaded words like "tackled" and "going after the teacher" to describe a two-year-old little girl. I am still trying to understand what exactly a toddler is capable of doing to a grown adult in a classroom that is supposed to have at least two teachers present at all times. Yet we were told no other child or staff member did anything and that our daughter simply decided to kick and hit other kids unprovoked. That does not align with reality. Our daughter has playdates. She spends weekends with her cousins. We have never witnessed anything close to what they described. I have voicemails from leadership, including the owner Erin Lundie, using carefully chosen language that clearly attempts to label our daughter as aggressive and violent. At one point, I became so disturbed by the sudden change in her behavior that I genuinely started to question whether something inappropriate was happening at school. This is a child who used to love school so much we sometimes had to force her to leave at pickup. Suddenly, she was having meltdowns at morning drop-offs. Another major red flag was a call from their HR Director, Shannon Tilton, about our daughter not wanting to nap. I explained that she is at a stage where naps are inconsistent and she would prefer a quiet activity. I was told verbatim, "We do not force them to sleep, but according to Texas law they are required to stay on their cot for the duration of nap time." That is completely false. Texas regulations require that children who do not sleep be offered quiet activities. So not only were they mishandling our child, but they were also misrepresenting state regulations to justify it. I could go on, but the bottom line is this: the leadership team and teachers either failed to properly do their jobs or were actively shaping a negative narrative about our daughter. We were paying over $1,600 a month, they were not doing us a favor. Since removing her, she is now attending a new daycare, and she is thriving once again with only positive remarks from her teachers so far. Zero issues. No behavioral labels. No therapy recommendations. No exaggerated reports. Just a happy, intelligent child in a supportive environment. That tells us everything.

By far the most organized Primrose School .The management staff very helpful they set you up for…read moresuccess. You will get planning time ,low student to teacher ratio,they care about you having the appropriate trainings will answer questions .I loved the fact the the owners are involved .Personally I think this school should be a training school for others looking to work at other Primrose locations !

My daughter went to the summer program and goes to after-school care. She LOVES it. The entire…read morestaff is amazing! The kids stay active and engaged, the summer program has field trips and fun events on site (the bubble truck was my daughter's favorite). The after-school care allows her to get her energy out after sitting in school all day. I also love that the kids get some Bible time as well. Their prices are perfectly reasonable, especially considering all the activities available for the kids. Lionheart is perfect for us. I plan on bringing my daughter there for the next few years.

I LOVE LIONHEART! It is a wonderful welcoming, loving place for infants and children both. Their…read morecommunity director and director give great attention to the details of running this facility yet do not let that keep them from hugging and loving on the children. The teachers are trained and talented with keeping happy order in their classrooms. I love that the church connected to this school participate in the Christian education and physical education and fun the children receive. The facility is clean and colorful.

My daughter was 2 months old when she started attending Alphabet Academy and I couldn't have been…read moremore blessed. At first I was a little worried about her being watched by strangers but the ladies at Alphabet Academy completely changed my mind/heart. They are true caregivers who wholeheartedly love their profession and demonstrate so much love and care for the children who attend. My daughter loves her teachers and even gets a welcoming praise from other children as she comes through the door. Definitely lucky to have found such an awesome place!

I cannot express how much this daycare has become like family to my son and I in the last year and…read morea half! The teachers have taught him so much from counting to saying simple things in another language! They truly have been a huge blessing to our family, and we would recommend them to anyone looking for childcare! They are very attentive and keep you updated throughout the day with pictures.

The best daycare, nothing but great things about this center. The babies teacher Ms. Diane is…read moreabsolutely amazing and super sweet to both my babies. I have two kids that attend here (2 years old and 10 weeks) My 11 year old use to attend this daycare back when he was 1 years old and he as well loved it. They give fast updates if your child falls or hurts themselves while playing and they give you a report to sign as well to let you know what happened. They both get tons of love. Love that i can see how they're doing during the day with their updates on the app. Ms. Jodie and Ms. Leslie love you both and the love you gave my 2 year old. He's always so happy when i pick him up. The photos i receive during work are really a blessing to me an my husband. Love this daycare and would recommend this daycare to my family and friends and they're a very affordable daycare.

I would give this school a zero if I can! My son attended this school from 3months tills almost 4…read moreyears old! I will say they do have some amazing teachers I will not talk bad about the teacher they do the best they can do with what they are given. But we had an incident with a teacher screaming and saying racist slurs at my child and after that they purposely tried to make my 3 year old a get kicked out this was all in the hands of two teachers and the assistant director we filed as many reports as we could. I believe one of the teachers physically abuse my son but yet they never would pull cameras. I trusted them with my child and they failed us and many others. We paid full tuition it was one of the cheaper daycares and now we know why. I would keep your kids far away from this school. They don't have the best interest of kids they will protect their abusive employees over the kids. Again I understand it's affordable so that's why people stay but pay the extra for children to be safe.