It is with deep regret that I am posting this review. I scheduled an appointment for my son at 3:45 but was stuck in traffic and very slightly delayed. We were late by five to seven minutes at most. At 3:45 we were literally exiting the freeway and I called the office to explain that we were almost there. I was told that the doctor had to be someplace else and was preparing to leave the office. I was literally in the parking lot and was maybe six or seven minutes late in total but it made no difference. If we were say 15 minutes late, or even 10, I could be more understanding, but to cancel an appointment when the patient is less than ten minutes late and in the parking lot? If the doctor had an emergency situation obviously that's a different story, but the receptionist simply told me she had somewhere else she needed to be and that was the end of it. I was told that I could reschedule and declined. We do not live in the area where the office is located and drove from East County to be there. Frankly I cannot imagine any patient or customer losing an appointment because of a five to seven minute delay due to traffic. I decided that if those few minutes are so critical to the appointment this is not the office for my family. How many times have we all waited when a doctor is running late or is still with another patient? This is simply not the right way to do things. I immediately scheduled an appointment with another orthodontist and I asked what their policy is when a patient is late. They told me they give a 15 minute grace period and if possible they still try to keep the appointment if the patient is willing to wait. Dr. Le is a very nice person and I'm sure the work would have been done properly, but unfortunately it's time for other options. read more

This place is a joke. I had made a consultation because of all the glowing reviews...big mistake! My back molar had moved upwards creating a hole in my cheek. This caused an infection I was put on antibiotics and ended up with a contagious bacterial infection. I had to go to the ER. After explaining all this, the Dr had zero empathy. Told me that she could not help me. I think she just cannot handle anything super complicated. My orthodontist now saw a lot of things that she missed. If you have a complicated problem go somewhere else! read more

Dr Le and Kathy are the best team when it comes to patients needs, concerns and questions. I had a great experience here. I brought my son for treatment. They're responsive and educational! As for payments, they will not charge interest and do not use a credit agency. Most orthodontists do and this will affect your credit. I highly recommended anyone looking for an orthodontist to come to Dr Le and her team for a consult. You won't regret it. I love my new smile! It was a long journey but worth it! read more

I got my braces done out of state couple of years ago. I moved to SD and hadn't needed orthodontist treatment since. However I broke my permanent retainer over the weekend and came here hoping for a fix. I got a same day appointment! The receptionist was really attentive and amiable, the Dr herself was really quick and kind. Was able to get the issue resolved right away! Deff recommend this place read more

Dr. Lee is just wonderful! I did not start braces until I was 50. She is extremely nice, flexible, has affordable payment options and accepts most insurances. I am so grateful for her and her team! My teeth look beautiful! I highly recommend! read more

I'm so thankful for Premier Braces with their congenial staff and amazing service! I totally recommend the quality of their work!

I am so glad I made the decision to go here and get my braces. When I first met Dr. Lee I told her I wanted top and bottom braces but she looked at my teeth and said my top row was perfect and that I didn't need it. That right there already showed that she was not just trying to make money off of me. It's only been about 4 months since I first got my braces and my bottom row are already straight and I am so happy with them. Every single time I come in to get them tightened the staff are so friendly and kind. I also referred my fiancé and sister to get their braces here too and they love it! Would definitely recommend! read more

Premier Braces - Orthodontists Near Me - San Diego, California

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Staff is very friendly helpful I am very happy with the service very short wait time see really fast

The staffs are very friendly, honest, and excellent customer services. I Highly recommend if anyone need brace.

I got my Invisalign here and the whole process was quite easy. They move quickly with understanding that time is valuable. I lost my top retainer and i came back to get a top retainer. The doctor was super nice and she actually provided me with a new pair. I highly recommend anyone to come here. They are quick and reasonably priced. read more

Dr. Le is great! She told me what she thought I could do for my problem and, just as important, what I didn't need to have done. She didn't simply suggest doing the treatment for which she would have made the most money. I'm very impressed with her knowledge, courtesy and honesty! Thank you, Dr. Le! read more

Went to have my permanent retainer fixed. Quick and easy and did a great job. Very pleased with my appointment

My daughter had her braces done at Premier Braces 4 years ago. Her teeth still look great, of course you need to wear a retainer as prescribed after the treatment is complete. Dr. Le is patient, kind, competent and courteous. The staff is always friendly and efficient. I have three other kids, and will certainly go back to her if they need braces as well. Her office is clean and is in a convenient location. We live in Carmel Valley and were initially referred to an orthodontist here but they quoted almost $2,000 more than what I paid at Premier Braces. We are very happy with the results and the care my daughter received there. Highly recommended! read more

My son had his braces done here. The result is great. Installment payments, no hidden fees. I've never had an issue with rescheduling, service is friendly. Thank you Premier Braces! read more

Wearing braces for the second time in my life especially during college can be very daunting. Before seeing Dr. Le, I had consulted many orthodontists. Some suggested me getting surgery then braces, others suggested me getting teeth extractions and would take about 3 years to complete. Finally, one of my very good family friend who is also a dentist recommended Dr. Le. During my consultation, Dr. Le made a very thorough examination using her top-notch technologies. For treatment plans, she gave me options and clearly explained the pros and cons of each. I also asked for ceramic brackets, because well, I'm an adult. Dr. Le and her staffs are always very friendly. They made me feel like families. My entire ortho work took about 1.5 years without went through surgery. Now I'm two years off from my braces. I'm still very happy with my smile. I just called Dr. Le to replace my retainers. The appointment time is tomorrow and I'm excited to see her again. read more

From start to finish the entire staff of this office has been so helpful and amazing. My treatment was roughly 27 months and totally worth it. Throughout the entire process I was concerned multiple times about a few shifts in my teeth but Dr. Lee with no hesitation would fix it. Not only great customer service but genuine care and professionalism. Highly recommend if you're seeking orthodontic treatment - I had a cross bite, over bite, TOO many teeth (had 4 taken out) over crowding, you name it! My biggest insecurity for 20+ years was my teeth and now I can't stop smiling. Thanks Dr. Lee! read more

I've been with this orthodontist my entire braces journey and I am very comfortable with them! I've taken my braces off earlier this year and gotten retainers. However, a few months later, I've ended up losing my retainers! I went back after a month of not being able to find them and I was super worried about the price. I read online that retainers could go up to $500 EACH piece. I was dreading to drop that much money disregarding the 3k my family had spent getting the braces in the beginning. But great news! MY TOP AND BOTTOM RETAINER REPLACEMENTS WERE ONLY $350(?) TOTAL! (I think it was $350 or $320) I was beyond relieved. That was basically pocket change compared to the 1k I thought I was going to pay. I got them 2 weeks after I got the mold done. They gave me a new retainer case and everything. I'm so excited! read more

Got my braces off since May now and I had them since 2014! Dr. Lee did such a great job fixing my crooked teeth, and took care of the process whole through out. I am very pleased with the outcome and will plan to recommend her to other clients if ever anyone ask! Thank you so much Dr. Lee for everything!! read more

Premier Braces - Orthodontists Near Me - San Diego, California

To say that their customer service is amazing is an understatement. They go above and beyond to make sure their clients are happy with their results. My teeth are really stubborn and annoying but they took their time to make sure I was satisfied with my results. Thank you so much for everything! I love my smile! read more

I have always been unhappy with my teeth. During my freshman, I had pretty straight teeth. But as I grew older (and as I adopted unhealthy eating habits), my teeth started to shift. My main concerns were: 1. my oddly shaped jaw alignment 2. my two canines were literally rotated 3. overbite 4. crooked teeth (duh!). I actually went to three previous ortho offices before Dr. Le's and I am very glad I checked out her office. She knows her stuff, and she is very informative. She advised me that I had probably fallen when I was younger which is why I have an uneven alignment. She also talked about how she was going to proceed with my teeth, and reassured me that she will not stop service on my teeth until it is perfect. After two years, I finally got my braces off! I can't help but smile at everyone that passes by lol. Thank you Dr. Le! read more

My 7 yr. old. had a crossbite & underbite. I went to 3 Orthos; the first gave me one option- Braces for $2400 plus the cost of images. The second gave me two options- Braces or a retainer $3500 for either one, BUT he missed her anterior crossbite & thought she only needed the underbite addressed. Finally Dr. Le saw my daughter. She gave me the same 2 options- Braces $2200, or retainers $1200. She said my daughter is still growing and it would be fairly easy to manipulate her jaw line. My insurance covered 100% of the retainers, and this included the cost of images. Dr. Le is a very petite & beautiful vietnamese lady. My daughter was comfortable with her because she was sweet & gentle during the consultation. Then when my daughter took the seat one of her technicians was going to do the molding but Dr. Le stopped her & said "No, it's ok. She's very tiny, so I'll do the molding myself." I was pleased to see that cared enough to recognize how tiny my daughter was and the need to be extra gentle with her. And get this- NO joke! Today made ONE week with the retainer and my daughter's front tooth is no longer protruding over her bottom tooth!! There's still her bottom tooth that's being straightened out, but my husband & I are BLOWN away by the progress made in just 1 week! read more

This place is simply amazing - there are no other words to describe it. Dr. Le cares for her patients. Take me for example: I was in a hole with the insurance company and she helped me get out of it and I basically got my dental procedures done for free. Because of her, I am forever grateful and thankful. read more

She is really caring, patient, and helpful. My dad and I had aproblem with insurance issues and she helped us through the process and it didn't feel like she was in a hurry or tried to brush us off. Also during that process, she was very honest. Usually other doctors will try to find ways to benefit themselves, but not her. She insisted that she will not treat me because it would be a waste of my money and that I should wait until I made my mind up and made an effort to call other doctors who would help me with my situation. So so sweet! read more

Dr. Le is simply amazing! She really cares for her patients and the office is great! She is very gentle and makes sure that you are comfortable and understand every procedure when she is working with you. Everyone in her office speaks fluent English and it is very sanitary. Her assistants are also very gentle and understanding. I drive from the OC, all the way down to San Diego just for my braces, because she is simply the best! I was recommended to her by several relatives who also had positive experiences with her. I've been to other orthodontic offices, but each of the ones that I've been to, were so cold and uncaring. This is definitely not the case here at Premier Braces. The waiting room has many games and magazines, along with a really nice LCD TV which is always playing high quality blu-ray movies to keep you busy. I absolutely love the service here! She is even open on Saturdays, until noon, which is super convenient for someone like me, who has to travel. read more

I honestly was a little skeptical about getting braces and been putting off on getting them done for a while because I was scared about the ortho being judgemental about my crooked teeth and all. My first time coming here I was greeted by their superrr nice staff, and met with Dr. Le right away and she talked to me about the options and within 2 years I'd get them off. Which is pretty fast compared to my friends gettin theirs off like 4 years ? Anywho, with my insurance plan, it really took a lot off, and premier braces also has a payment plan you can pay monthly whatever you can afford until you pay it off! Braces are soo worth it! I only have about 4 months to go til' I get them taken off, time flies by!! I can't say this enough but dr. Le and her assistants make me feel comfortable and get me in and out of the office within 10 mins each visit to tighten my braces! I love this place, and definitely refer them to anyone who wants braces! read more

Love this place! Dr Lee is amazing, the staff is amazing. They will work a financial system with you & are pretty flexible with schedules. Her office is always full so obviously she has a great clientele. She's personable & makes you feel comfortable. I've had my braces for almost half a year now. They already began straightening after 1 month! Her staff is friendly & work fast. You can tell she is knowledgeable & is genuine about getting good results. I would recommend her to anyone. My appointments are pretty quick, literally I'm in & I'm out, & I have some pretty messed up teeth!! lol nothing bad to say about them honestly! She's a great orthodontist with pure integrity, & has an awesome team that work so seamless with her. read more

5 Star! great place if you are looking to get your teeth straightened. Experienced Dr. and Great staff.

The receptionists and staff were very friendly and knew what they were doing. The waiting time was usually very shorted granted that each of my visits were right after school ended (roughly 2:45 PM every visit on the weekdays). I had a pretty massive underbite but after I had my braces removed it's pretty difficult to even notice. Anyways I recommend coming here for braces! read more

Dr. Le is exceptional. Both of my daughters had braces & their teeth have changed dramatically! The price is about 75% less than Smilecare, which was like an assembly line. Dr Le is professional & caring. Highly recommend! read more

I love Dr. Le! She is the nicest most petite lady I have ever met. Her staff runs her office so seamlessly. I have never waited for more than 5 minutes for a scheduled appointment. I found her on yelp and was in need of new retainers. I have a slight obsession with keeping my teeth straight and white. I have come in A LOT asking for her to tighten my retainers and she always helps me with a smile and NEVER charges me for my incessant visits :) read more

I am about 8 months into my braces treatment, and I am simply amazed by the work done by Dr. Lee. She is honest, straightforward, and has very reasonable prices! I entire treatment turned out to be far less than I had anticipated, and my appointments are literally 5 min. long. You come in, she does her work, and you are out the door! The initial assessment of my treatment length was about 18-24 months, but honestly, I think I may get them off after 12 months. The progress has been amazing, and my teeth look fantastic already! Dr. Lee is very personable, and gentle with my teeth. I only had to come in one time because one of my brackets fell off (It was one on my crown, which apparently the glue does not adhere well to crowns), and Dr. Lee was so accommodating. I'm always seen on time, and they are nicest staff you will meet! I highly recommend Dr. Lee and the staff at Premier Braces! I will make sure to update with my treatment progress when I am finished!! Very excited to see my straight smile!! read more

My daughter had been going to Smilecare for her braces. Once we were done they left a permanent retainer on her bottom teeth. When one of the brackets came loose, i performed what I like to call "home dentistry" and I cut the wire with wire cutters to remove the loose bracket. Since a wire was sticking out, I needed to get her in right away, but did not want to step foot into Smilecare ever again because of the billing issues I've had with them. She saw me the next day and the appointment took only a few minutes. She didn't charge me a dime. Dr. Le was very knowledgeable and extremely sweet. I can tell she is honest. I will be hiring her for my daughter's phase II braces without a shadow of a doubt! read more

It's hard to come across businesses these days that don't try squeeze every last cent out of you. This one is a winner in that regard. I had some concerns that my permanent retainer might need to be replaced after 10 years of wear so I yelped dr. lee and made a same day appointment. She examined my teeth and said everything looked fine. She answered all of my questions and when I asked how much I needed to pay it was zero dollars. Amazing! read more

Braces come off in 5 days, had nothing but great experiences here. Highly recommended.

We've been coming to Premier Braces for almost two years and they are wonderful. The staff is extremely professional and courteous. Making appointments is easy and I appreciate the reminder calls. Dr Yen Le is quick to follow up with any concerns I may have. We love coming here. read more

Many orthodontist and dentist nowadays operate like big corporations. They only want your money and does not care if the procedure will benefit you or not. But Dr. Lee is TOTALLY DIFFERENT. She truly care about you and only suggest the treatment if it truly will benefit you. She is very honest and ethical. read more

Dr. Le is amazing! We found her off Yelp reviews and she is so worth our drive from Encinitas. She is so sweet to my daughter and her teeth look amazing after only 6 months of orthodontic treatment (and they were pretty messy before!) My daughter and I are blown away by how quickly her braces are working. Dr. Le is a master at her craft! Scheduling is easy peasy as I am always having to rearrange and reschedule! I don't even have to go into the office with my daughter, she's that trust worthy and quick. Never a wait! Bonus that we get to go to Daisy and HMart when she has an appointment. Thank you Dr. Le! read more

My dentist recommended me to see an orthodontist because he noticed one of my teeth to be out of place (I'd had braces as a teenager). Dr Lee was covered by my insurance and everyone on Yelp loved her so I decided to give her a try. She told me my retainer being too loose was likely causing the issue and tightened and adjusted my retainer...for free!!!! She advised me I'd likely need a new one soon since mine is 17yrs old (yes 17 years old!) and the wires are pretty brittle (to be expected). Needless to say I'm glad I got a second opinion by her because another orthodontist suggested full braces on my top AND bottom teeth (even though I was just concerned about this one tooth) and didn't notice my retainer wasn't fitting properly. When I do need a new retainer I will certainly be making an appointment with her! read more

Excellent service and great price. Female dentist and staff are kind and gentle with children. The best.

The customer service here is excellent. I called the office to request a copy of the estimate/consultation that Dr. Le had given me for my daughter, i told the girl who answered my call what i needed, she returned my call immediately and faxed me the estimate. So proof there still is good customer service out there! Yay! what a great office! read more