The lady (stated she was from the Lafayette Rd. Location) at the front desk on Saturday May 17,…read more2025 in Avon, was very unprofessional. My fiance came in with a swollen face and in pain. Was told his tooth was infected and a root canal was needed. A prescription was given. He left and after a while noticed his prescription was not sent. He then called and inquired and was told they were too busy and it would be done at 2 which is closing time and this location is not open on Sundays. The time of the call was approximately 12:30 pm. He explained he was in pain and wanted to ensure it would be submitted. Closer to 2 pm we went back up to the establishment and she then pretended to not realized he was given a prescription. Stated they did not give her paperwork. He stated it's a good thing he came back and she told him not to do that. When he inquired not to do what, she mentioned moving him out or in a different part of the call lineup sheet for prescription calls as punishment. She continued to tell him they were busy and hadn't ate lunch yet. At one point she even put her head in her hands, like she was over it. When he left out, she proceeded to lock the door and this was before 2 pm. Her whole attitude about the situation was rude and not apologetic. I myself have worked in a professional setting with upset individuals and have never taken my personal emotions out on the individual. It's not the customers issue that you are busy, have not eaten or any other thing going on behind the scenes. I told him this needs to be submitted and known in case the next person in pain has to deal with this insensitive person. We will also be writing a review where we can about this treatment.

Best Dentist and Staff by far!! They truly care about their patients and each person is not a…read morenumber but an individual! If you want the best then this is the place to call!!! :)

Without a doubt, the best dental office I have ever experienced. They are friendly, accommodating,…read morereally speak with you to ensure a full understanding before developing a treatment plan. They have state of the art equipment and practices. I always feel like I am in expert care with everyone from the front desk staff, to the hygienist, and of course Dr. Sang. Do your family and friends a favor and bring them here next time they need any dental work!

I was excited to use this company and was sorely disappointed in their customer service. The…read morecustomer service/patient coordinator refuses to meet people where they need to be as far as scheduling is concerned and make things difficult to navigate. I was flabbergasted at the refusal to work with me in scheduling a new patient appointment. They are in my network and it was so upsetting that I am now scheduled with an out of network office due to the willingness of the new office I chose to work with me in scheduling.

I took my kids for a cleaning and they did a great job, they were nice. I guess because it was our…read morefirst time! A few days later we went back because my kids had some cavities, and they were rude, my son cried all the time and they basically told me I have a cry baby.. He is 11 years old and he can tell me if it's hurting. Dr. Taylor didn't care at all. she didn't stop even if he were raising his hand, telling that it hurts a lot. She says that my son is not telling the truth and she wanted me to trust her, not my child.. We are not coming back.. I will always trust my kids of course, my son was screaming, and this stupid lady is telling that he is lying and I should trust her? Are you kidding me? Oh and my 3 years old daughter was next.. of course I didn't stayed, I could not let them touch her after all that.

I had the pleasure of taking my 2 1/2 year old little lady to see Dr. Taylor and her amazing…read morestaff!! If you're is search of an awesome pediatric dentist please don't look any further, Dr. Taylor's staff is a direct reflection of her! They were all so kind, patient and understanding I must add Deanna's bedside manner was out of this world she was able to have my toddler cooperate and enjoy the visit and for that I'm beyond thankful.

Everyone here is very friendly! The new Dr. They have is…read moregood and I have never had any problems here!

I've been going here for about 15 years or so. I love that the staff know my kids and I by name…read more It's funny that my kids are now grown so they no longer need me to come in with them. If I have a concern about my teeth or treatment, the hygienist doesn't have a problem addressing my concern. Make sure to check them out if you're looking for a new dentist.

We brought our Aunt here back in May 2019. Had a consultation to receive her dentures. The doctor's…read moreexplained the procedures and what we should expect. Some additional teeth extractions also needed to take place. The process was smooth. My Aunt is so very happy with her new smile.  I would recommend this place for those in need of dentures.

This afternoon I received masterfully made dental implants made by Dr. Shawn Cabbell. Couldn't be…read moreany happier. They look and feel great!

Second time here. First time was for cleaning. I was left…read moresitting in the exam chair for an hour while my husband's teeth were cleaned. Very uncomfortable . Second time was for a small cavity. Dentist wanted to do the filling without numbing. I said no. She hurt my mouth giving me the numbing injection. I nearly came out of the chair. She was busy discussing her son's graduation with the assistant. Did not say two words to me. Nothing to allay my fears of having work done or to keep my mind off of said work. They did not rinse my mouth well as I was spitting out pieces as I was leaving. They also require payment before any work is done. I am used to paying afterwards. They would not allow that. When they said they would see me in November for my next cleaning I told them probably not. They just cancelled said appointment.

I have been going to Dr. Isaacs for many years. He and his staff are great. This is painless and…read moremodern dentistry with nice people and they also work with your insurance to get the payments. Try it, you'll like it!

DO NOT TRUST THIS OFFICE WITH Restorative Work or Extractions…read more I am writing this to completely warn anyone looking at this office. I was warned by a past patient even before I went for my first visit. I should have listened. Do not let the basic 6-month cleaning reviews fool you. I've been a patient here since 2022, and I am very cooperative, but I have deep dental anxiety. What I personally went through here completely traumatized me. I am not the only one; if you scroll down far enough on Yelp, you'll see that many experienced exactly what I did. Because of this pattern, I will now be contacting the state board of dentistry regarding my care. My first bad experience happened when a front tooth fell out, and Dr. Isaacs suddenly claimed it was a "compromised tooth." He had never once mentioned this to me. as a female and as a person that loves to smile. I would've never delayed on having a crown put on or having tooth fixed as he had just filled a tiny cavity on it. If I would've been told it was compromised, I would've never waited. No one ever wants to lose a front tooth.. If he had actually told me, I would have gotten a protective crown. Instead, he rushed me into a temporary plastic "flipper" appliance that cost me $500 out of pocket, never fit right, and broke almost immediately. the shading of the tooth did not match my own teeth as they did give me a complementary $75 teeth whitening strips.I did not ask for them. They noticed, the assistant did , Not dentist, noticed that the flipper did not match my natural teeth. Even after the teeth whitening, it did not match and that flipper broke within weeks because it was not properly fitted. The response from Dr. Issac's!! "They're not meant to last forever". Didn't accommodate,basically blaming again the patient.The stress was so bad that I delayed going back for months because I was terrified. Pam at the front desk basically gaslighted me after I've had my teeth pulled and stated he's a good dentist isn't he? He's a good dentist isn't he. That's all I will say on that matter.. Last autumn, I finally went back to address two teeth on my right side, fully expecting to receive a standard filling and a crown. Instead, I was told it was "too late" and he extracted both of them. They made another multi-tooth flipper appliance that cost me an additional $Just days after having those two teeth extracted, while my mouth was still bleeding, heavily swollen, and full of active stitches, he forced that new $ flipper into my mouth. I was literally crying and shaking (I am forever grateful for his assistant that held my hand in the room while this was taking place, she was a true angel) in the chair from the sheer pain. Instead of stopping, he just injected my mouth with lidocaine to numb the area to force the appliance in before I left. When I told him it felt like it was going to make my other healthy teeth fall right out, I quote his exact words: "Well then you have something wrong with your teeth."He is the dentist--he is supposed to be the professional who identifies and treats what is wrong with my teeth, not blaming my body for his forceful work and terrible appliances. I take responsibility for delaying care. I will take responsibility for that. With that being said. Who wouldn't delay care after that experience literally traumatized, It scarred me so badly that I never went back and actually had to pull out my own surgical stitches at home. Once the swelling finally went down, not down completely ,enough for me to see the tooth next to the tooth he pulled, I saw a prominent brown spot on the tooth right next to where he did the extractions. I emailed the office instantly.That should have been completely obvious on the X-rays he took. I built up the courage to send them a very polite email asking to come in and have it looked at, again I delayed care because of the trauma, and finally built up the courage months later to reach out only to be completely ignored /ghosted. But the second I sent an email legally and politely requesting my records? They replied within minutes claiming their "internet was "down" all week. But mysteriously their Internet was up and working when I requested my records and they sent promptly. when I say promptly I mean within minutes. Mysterious isn't it. My experience, they ignore you when you are hurting, blame you for their mistakes, and only respond when they are scared of liability. Did I delay care. Yes. As anyone would after an experience like I had. This has been very challenging and difficult for me to have to share such a traumatizing experience, but I feel it's only right to let others know. I should've listened ,past patient when I let them know I found a dentist because our dentist of 20 years had retired. I should've listened so now I'm trying to help others. I am left without a dentist, in pain, and dealing with severe anxiety because of how this office treated me. Avoid this place.

Love everyone at Holland Dental! Dr Holland is the best dentist I've ever had. So personable and…read morelistens to your concerns. Everyone in the office is so friendly. They have been working with me for awhile on some problems I've had with my teeth and every experience there has been great. Will never go anywhere else!!

Best Dentist I've ever been to. Professional and happy to see you. His staff is also great - my…read morewife accompanied me & decided to change to Dr. Holland

Regarding: Indy Endodontics (Avon) Appointment Office Personnel…read moreI learned from my regular dentist I had an abscessed tooth and would need to get my first root canal. My dentist said they will provide the referral and 3D scan to the root canal specialists I chose. I contacted Indy Endodontics (IE) because they accepted my dental insurance and received very good reviews. Upon contacting IE it didn't take to long to find out they wanted to charge me up to $315 to do another 3D scan. This was evident when they would not look at the 3D scan my dentist sent them on a CD and then attach in an email using Dropbox. I do not recommend this practice as long as they give a potential patient the run around. It is hard enough to go through a root canal when you have to have a crown drilled through to remove the calcified nerve. After contacting many other independent endodontists, I was able to get the work done more professionally from initial contact to completion. Senior Citizen

Never imagined I'd be writing a 5 star review about a root canal, but here we are. I'm also not…read morerecommending them but if you have to get one, go here. I arrived right on schedule for my appointment and they were ready for me. Ben and the lady assisting him (I feel terrible for not catching her name, but she was awesome) repeatedly checked in to make sure I was ok, thoroughly explaining what they were doing every step of the way...which was super cool because I love to know all the things. As someone with a high tolerance for all things, I was anxious about not being numb enough but I felt zero pain during or after. There's also a word puzzle on the ceiling to keep you distracted, if you're into those.