I took my baby cheddar in recently for a neuter, things went great I picked him up got my recovery…read morepaperwork plus his pain meds. Great people, reasonable!!!

Besides taking a long time to return calls & emails. They perform services on your pet without your…read moreknowledge then charge you for it. They claim they cannot refund or credit your money back. Your treated with a disgusting attitude immediately and cut off from speaking / explaining. They also lie about returning calls and emails (I have proof). They will also yell at you in front of your child & the staff will even lie about being present during your visits. Ive worked in the veterinary & grooming industry for YEARS , this behaviour is not ok. ​

Switched from Mokena Animal Clinic. Prices are better and staff are genuinely happy. I had been at…read moremokena animal clinic so long I forgot that the staff at a vet should actually be happy. The vet is wonderful here- very kind. And the support staff are attentive and helpful. I'd much rather give my money to a good clinic that provides quality care at a reasonable price like this one. Now my cat with diabetes who needs regular care will get better care by kinder, upbeat staff- and we will save a fortune. Bonus, they have an exotic animal doctor on staff so we got to see a turkey which my son thought was amazing.

I live in chicago i have 2 senior dogs(both 10 years old). i…read morerecently changed from a city vet to Archer. i couldn't be happier! they do great work, and the whole staff is very kind & welcoming. i look forward to bringing Eggs & Bacon out for their b healthy maintenance needs!

I've been a client of Doc's for over 30 years and have always trusted him completely -- and this…read moreexperience reminded me why. After my dog was misdiagnosed at an emergency clinic, Doc quickly recognized the real problem and performed emergency surgery that literally saved my pup's life. His knowledge, compassion, and calm approach make such a difference during scary situations. He takes the time to explain things clearly and truly cares about both his patients and their owners. My dog is now recovering well, and I couldn't be more grateful. I highly recommend him and his team.

Whoever the receptionist is that answered my phone call today is difficult to deal with and close…read moreto being rude. I have been calling several Vet offices today to find someone who could have a cyst removed from my dog sooner then my vet can next Feb. Every office I called was able to let me know if they could perform surgery sooner then Feb. and gave me a date or week with the exception of this one. She said exam first. I said ok. Then I follow up with after exam when is the soonest surgery date. Again she said must do exam first. I even asked her to take my number down and ask the vet and then call me back. Again the same response only ruder. I told he I spoke with a half dozen offices this morning and everyone could tell me a date. With how unhelpful, unwilling, condescending and rude the receptionist is, it reflects poorly on the vet and makes me questions the vets decision making and competence.

My senior dog has degenerative disc disease. Dr. Rose took the X-rays showing that condition, and…read moreat the time I was already taking him to a licensed veterinary chiropractor. Her office even sent those X-rays to the chiropractor at my request. Later, when I tried to submit the chiropractic visits to insurance, I learned that my insurance required documentation from my regular vet. I did not know that ahead of time. I was not asking Dr. Rose to do anything dishonest. I was asking whether she could either provide a referral going forward or simply provide a factual letter stating that her office had transferred my dog's X-rays to the chiropractor I had chosen. Instead, I was accused by them of trying to commit insurance fraud. At first, Dr. Rose communicated through an employee back and forth. When I asked to speak to her directly, I was very upset for being accused of trying to commit "insurance fraud" and instead of trying to resolve the issue she was rude, accusatory, offensive, and dismissive. Her office claimed there was nothing in my dog's records showing she knew he was going to the chiropractor. When I provided the email showing they had sent the X-rays to that chiropractor months earlier, there was no apology and no accountability. A few months later, I called Meadowbrook to make an appointment for my cat who was in need of an urgent appointment and I had not established this cat with any other vets. I was surprised to learn that all of my pets' records had been transferred to LePar. I never asked for all of my pets to be transferred. I was told Dr. Rose transferred them because of the chiropractic and insurance issue. She apparently decided she no longer wanted to treat my pets, but never had the courtesy to tell me directly. In hindsight, she did me a favor. Since leaving, I have seen the difference between low-cost veterinary care and truly high-quality care. My current vets take more time, look deeper, and try to figure out the cause of symptoms instead of just prescribing drugs. With Dr. Rose, the office was often chaotic, the waits were long, and she was almost always rushed. In my experience, she was quick to prescribe Apoquel and Cytopoint for my dog, but did not offer meaningful alternatives or a broader discussion about what could be causing the symptoms. She also does not seem to support premium nutrition, raw feeding, freeze-dried raw food, chiropractic care, acupuncture, or a more holistic approach to pet health. I was also later told about a tragic incident involving her own Chihuahua being attacked and killed by a pit bull in the back area of the office. While I am very sympathetic to the horror of that incident, and I do not know all the details, it reinforced my concerns about the often very chaotic environment I had already experienced there. If you need inexpensive basic veterinary care and do not mind long waits, Dr. Rose may be an option. But if you want thoughtful, thorough care focused on your pet's long-term health and quality of life, I would look elsewhere. I have hesitated to leave this review because I do believe Dr. Rose and her staff love animals, but at the same time, you get what you pay for and sometimes you don't even get that. It's so unprofessional to transfer all of my pets records without having the courtesy to tell me so that when we were experiencing an emergency we did not have an established vet to go to for that cat. If she truly cared for my pets, she would have sent me a letter or made a call to let me know that my pets and I are no longer welcome there. This whole situation was handled poorly. I felt accused, dismissed, and then quietly pushed out as a client without the courtesy of a direct conversation. She was right to force me to find a vet better aligned with my beliefs of the importance of holistic care. She was right that I needed a vet that was not her. I am grateful my pets are now receiving better care somewhere else.

I feel like family when I bring my dogs in! Love this place!…read moreThey are always friendly and try to fit you in!

Such an amazing, stress-free experience!! Such caring, patient and friendly staff! I would give 10…read morestars if I could I couldn't recommend A better Veterinarian!! Looking forward to our next visit. Thank you so very much!!!

I can't say enough good things about Dr Brandy Bearden and Carolyn. My dog is very fearful of new…read morepeople and vet visits have always been stressful, but the compassion and patience shown by this team was truly remarkable. They took the time to move slowly, gain my dog's trust, and never rushed the process. I could see how much they genuinely cared about his comfort and well-being. They were able to get the exam done and even a nail trim for a dog that HATES nail trims. Having them come to our home made such a difference, and I am so grateful for their professionalism, kindness, and compassion. I highly recommend Barkin Wellness Waggin' to anyone looking for a caring, understanding, and skilled mobile vet that can get even the most difficult pets the care they need!

This is a late review for VSMR - Veterinary Sports Medicine & Rehabilitation, which shares space or…read moreis a sister office to Colonial Manor. I took my dog to see Dr. Ihrke for post-op rehab at the advice of my dog's primary veterinarian, Dr. Cynthia Cecott. My dog had weekly therapy appointments with Katie, Kat, and Carla for about six months following TPLO surgery on this right leg from 2022-2023. The therapy included cold laser therapy, hydrotherapy, manual therapy, and various therapeutic exercises. The therapy was extremely effective for my dog, and I'm really glad that I did it. It helped him rebuild his muscle post-surgery and is most certainly part of the reason why he hasn't had any issues since having the initial TPLO surgery in October 2022. I found Dr. Ihrke knowledgeable and affable. She took her time explaining her findings and recommendations after conducting a thorough initial examination. VSMR is very busy, but I never felt rushed by Dr. Ihrke or by any of the rehab technicians. Katie, Kat, and Carla were all equally as knowledgeable and friendly. I always learned something during our sessions and appreciated the fact that they were all so gentle and caring with my dog. I always felt like they all chose the right career path! The cost was somewhat expensive (maybe $2000-$2500 total if I recall correctly) but well worth the it because it DID help my dog. It was also a drop in the bucket since the TPLO surgery was about $5000. Jill, the primary receptionist, was always very helpful and easy to deal with as well. I eventually ended the sessions due to distance and cost. My dog seemed to be doing well, so I could no longer justify the time and financial burden. If necessary, I'd absolutely return to VSMR though.

This facility is filled with great veterinarians. Caring and well-trained Techs. Would recommend…read morethem 100 times over Jagger Says thank you for all you've done for him

To the reviewer who complained the Equine Hospital doesn't treat horses... Sadly, Dr. Morandi…read morepassed away in 2018 and all that's left is the small animal clinic. Dr. Morandi was a renown Equine Dr. and surgeon that served the area for over 40 years.

I hate this this is called an equine hospital when they treat small animals & household pets. They…read morecall it equine hospital and they don't even treat horses!! Their website is for feline hyperthyroidism. It's extremely frustrating to a horse owner who is looking for a vet and THIS comes up in the Google search!

I felt like walking into a spa when we took our dog, Theo, to Lane Veterinary. They had a very…read moreclean aesthetic. It was very welcoming. The front desk recognized Theo and said hello. That was great because you want to feel like you are taking your pet to a safe and kind space. The vet was very knowledgeable and gentle with Theo. She went through all the shots we can give Theo and the reasons why they would be helpful especially in the region we live. I had tons of questions and took notes and the vet didn't gloss over anything she made sure I was able to get my notes. This is my first dog so I wanted to know as much as possible. It was a very positive experience and we are definitely bringing Theo back. There's a parking lot, too! Just be careful to watch for what spots are labeled for UPS and which ones are labeled for Lane Veterinary.

Very disappointing experience overall. I chose Lane Vet because I appreciated the idea of a…read morefear-free practice, but the quality of care did not meet expectations. I was told my dog did not need to fast for bloodwork, a bile acid test was administered incorrectly, and several costly tests were run that internal medicine later said were unnecessary and not appropriate for her condition. I also received alarming health messages that were ultimately inaccurate and misinterpreted in the context of her chronic condition. Even a routine nail trim was handled poorly, which further reduced my confidence. The response to concerns was defensive, and the staff interactions did not reflect the fear-free philosophy being promoted. For dogs with chronic conditions requiring coordination with specialists, this may not be the best option.