I've been a client of Doc's for over 30 years and have always trusted him completely -- and this…read moreexperience reminded me why. After my dog was misdiagnosed at an emergency clinic, Doc quickly recognized the real problem and performed emergency surgery that literally saved my pup's life. His knowledge, compassion, and calm approach make such a difference during scary situations. He takes the time to explain things clearly and truly cares about both his patients and their owners. My dog is now recovering well, and I couldn't be more grateful. I highly recommend him and his team.

Whoever the receptionist is that answered my phone call today is difficult to deal with and close…read moreto being rude. I have been calling several Vet offices today to find someone who could have a cyst removed from my dog sooner then my vet can next Feb. Every office I called was able to let me know if they could perform surgery sooner then Feb. and gave me a date or week with the exception of this one. She said exam first. I said ok. Then I follow up with after exam when is the soonest surgery date. Again she said must do exam first. I even asked her to take my number down and ask the vet and then call me back. Again the same response only ruder. I told he I spoke with a half dozen offices this morning and everyone could tell me a date. With how unhelpful, unwilling, condescending and rude the receptionist is, it reflects poorly on the vet and makes me questions the vets decision making and competence.

Switched from Mokena Animal Clinic. Prices are better and staff are genuinely happy. I had been at…read moremokena animal clinic so long I forgot that the staff at a vet should actually be happy. The vet is wonderful here- very kind. And the support staff are attentive and helpful. I'd much rather give my money to a good clinic that provides quality care at a reasonable price like this one. Now my cat with diabetes who needs regular care will get better care by kinder, upbeat staff- and we will save a fortune. Bonus, they have an exotic animal doctor on staff so we got to see a turkey which my son thought was amazing.

I live in chicago i have 2 senior dogs(both 10 years old). i…read morerecently changed from a city vet to Archer. i couldn't be happier! they do great work, and the whole staff is very kind & welcoming. i look forward to bringing Eggs & Bacon out for their b healthy maintenance needs!

We have been going to Crossroads Animal Hospital for all of our 8 pets (4 dogs & 4 cats) for 5+…read moreyears now. This vet knows what he is doing and won't fluff anything to you. He is willing to work through prices with you to make sure your pet gets the care they need and won't push any expensive treatments on you. Every single time I've called for an "emergency" visit from my pet eating something they shouldn't have to a small cut that looks off, they always squeeze us in that day. They are exactly what I look for in a vet. The only thing lacking would be high, upbeat customer service but honestly that means very little to me. I just want to figure out what's wrong with my pet quickly and get them healthy again without breaking the bank... and this vet checks all those boxes.

Dr. Beri and his team have been the only vet I trust and will see. All the staff is understanding…read moreand willing to help. Dr. Beri will never push anything onto you or try to "take your money". His best interest is helping your animal and getting them better. I have dealt with Dr. Beri many times for all 3 of my dogs and each time he knows exactly the way to make them better. If your looking for a vet that is quick, efficient, and truly cares for the animals. Dr. Beri and his staff are THE BEST!!

The staff is always so attentive and knowledgeable. They have really helped me transition my new…read morecat into my home, could not have gone to a better place. Also cannot stress enough, how attentive and amazing the staff is. They were calling me to give updates about how my cat surgery was going and answered the millions of questions that I had. Do not listen to any negative reviews. This place is where you want to bring your loved ones.

New building. Large waiting area Well laid out exam rooms…read moreVeterinarian was very professional, friendly and explained things about our personal health Vet assistant was very professional as well And front desk staff were polite and efficient Ample parking behind building With parking behind building makes it nicer to get pets in and out of vehicles away from the busy street

I have so many positive things to share, I don't even know where to begin…read more My best cat friend of 10 years, Lennon, began exhibiting symptoms of an illness just before Halloween. As the days went on he became more and more sick. His belly became enlarged, he was barely able to walk and it was obvious our time together was coming to an end. On Thanksgiving night, around midnight, I came home to find Lennon in very, very bad shape. He was clearly near death and needed immediate care. Lennon was never a patient of Pine Bluff Animal Hospital, but I needed to find the closest hospital to get him help as quickly as possible. Shortly after midnight, Dr. Schmidt agreed to meet my boyfriend and I at the hospital within 20 minutes. Dr. Schmidt immediately assessed Lennon and recommended euthanasia. Dr. Schmidt was so gentle with Lennon and handled him with such tenderness and clearly explained the options available to Lennon and what the next steps would be in a way that was both factual and empathetic. My boyfriend and I had a beautiful, private moment alone to say goodbye to Lennon and the doctor was so respectful of our time with Lennon. This next part I remember so vividly: when I walked back in the room after Lennon had passed away, Dr. Schmidt gently pulled Lennon's blanket up to cover him just like he was sleeping. It may not seem like much, but to me it showed Dr. Schmidt's character. He is compassionate, kind and caring, all of which extends past his obligation as a veterinarian. I chose to cremate Lennon and also asked for a clay paw impression. When I picked Lennon up to take him home for the last time, I looked down to find that Lennon's remains had been placed in a beautiful wood box with a brass nameplate and the clay paw was outfitted with his name and a heart. I was so touched that I cried in the parking lot for over 5 minutes. I've been meaning to write a note of thanks for a few weeks, but haven't found the right words. This review doesn't do my thoughts justice. To think that the veterinarian of a busy animal shelter accepted Lennon (a never before seen patient) on an emergency visit basis at midnight on Thanksgiving is absolutely incredible. I am humbled and forever grateful. One last note: shortly after Lennon passed away, I received a sympathy card in the mail, hand-signed by the staff with notes of sympathy, including Dr. Schmidt who wrote a note that was very touching. I was so emotional over the staff taking their time to remember me in my time of deep, deep grief. I can not recommend PBAH enough. These are folks who care deeply about animals, care about people and care about their hospital.

The Pine Bluff staff and Dr Schmidt were so kind and took great care of my Sheltie. Twisty…read more(Sheltie) gives Pine Bluff a 4-paws up review! Thanks Pine Bluff

There is something seriously disturbing about the way this practice operates. My best friend had…read morebeen taking her puppy here for the last 6 months, always for routine exams/vaccines, and never had an issue. Based on other reviews, it sounds like the clinic does well for routine visits. But animals get sick, and that's where things seem to go sideways with their ability to treat ill patients properly. She brought her puppy in on Saturday for vomiting, not eating, and lethargy. Having been a CVT for several years, standard protocol for a patient presenting with those symptoms is a physical exam, fluids, cerenia, and X-RAYS. X-rays. This is where this practice failed. They took the puppy back to the treatment area, administered subcutaneous fluids, and a Cerenia inj., all without discussing it with the owner first, but besides the point. My friend even asked about taking X-rays, testing for allergies, infections, etc., and the vet completely wrote her off because the pup wasn't acting lethargic at the hospital, even though they were told that she had not been herself. Any veterinarian should know damn well that dogs get a pump if adrenaline when they come to the vets office and may not present the same way that they have been at home. But listen to the owner, the owner knows the dog better than anyone else. This visit was on Saturday. Come Sunday morning, the family woke up to their puppy dead. She was 7 months old. Something was so wrong with the animal that it became fatal, but all the vet could be bothered to do was fluids and anti-nausea injection. Had the vet taken the time to listen to the owner, perform the appropriate tests that any other veterinarian would have done, the animal likely would still be alive right now. The puppy was a Christmas gift to a sweet 8 year old boy, who is absolutely devastated by all of this. As if it couldn't get any worse, when the practice was notified of the death today, they got incredibly defensive, tried to blame the owner for the death, and when asked to refund the money for Saturday's visit so that it could be put toward the pup's memorial, they very rudely declined, and continued to make grotesque insults to the owner. When the owner responded that she would report them to the IDFPR, their response was "yeah okay, that's what everyone says."... everyone? This happens a lot? You have clients routinely experiencing practices that they feel are warranted enough to be reported to the state? Well, after reading a handful of other reviews on here, several other people have had similar experiences bringing their pet in for a medical issue, and the pet has died within days of the visit because the doctor didn't do what they were supposed to do. Don't take your animal here. Even if your animal is a current patient and you fortunately haven't had to experience something like this, stand up for Marley. Stand up for the 8 year old boy that lost his best friend because of their carelessness. Stand up for all the other animals that have died because of this clinic. This has been a devastating situation, and the finger is pointed at this clinic. Shame on you. Get familiar with standard care, or close your doors, before you become responsible for the death of another animal. I'm sure the response to this review is going to be the same defensive, blame shift, and gas lighting that every other negative review they have gets. So, go on.

Tired of being harassed about giving dogs vaccines. Very non professional. They would not see my…read moredog for a second opinion because she hadn't been there in a while. This business has gone downhill since Dr O'Brien left. .

Dr Ashamalla is amazing!…read more She listened to all of my questions, had patience with me and was professional as they come! As a new pet owner I have a LOT of questions but she never made me feel like my concerns were not valid. The hospital is nicer then almost any " human hospital" I have seen. Immaculately clean, very professional staff and knowledgeable doctors. My pet is like my third child, I am so glad I found a place that I finally trust and feel totally confident about! Thank you Hinsdale Animal Hospital and Dr Ashamalla, I know Gelato is in great hands!

Cat tested positive for worms. They didn't bother to let me know. I found out a year later when…read moreanother vet got her records transferred. Really terrible care.

Had to bring J.J. here for emergency care. The staff were compassionate and very nice. Gianna the…read morereceptionist was very nice and the midnight CVT. J.J. Was comfortable with both of them.

Very caring staff; compassionate with animals and people alike. Thank you to the staff for your…read morehelp today!