After being told by local medical staff at the NAVACHS, stating that the itching, pain, burning and…read moreblood from scratching it, was SHINGLES IN MY EAR. Seriously? After using a microscope in my ear, she found a white, hard coating over it and gave me DermOtic Oil, which makes the itch and pain lessen so we can hopefully remove it next visit.

Dr. Arya was great! He fixed my breathing issues from a deviated septum and communicated clearly…read moreevery step of the way. Follow up instructions were clear and the office was supportive if issues came up.

Thursday, June 13 visit at Zounds, Oro Valley with James LaVin was very helpful and successful…read more Left aid had stopped functioning and right aid was starting to do same. James fixed them both up along with my charger and I was on my way in 30 minutes. Highly recommend James and Phonic aids. Greg West

I've been going to the Hearing Center for two years. Honestly? Linda is the only reason I go back;…read morehis PA. Otherwise, I would have looked elsewhere. Dr. Syms was an alright surgeon, but he has no bedside manners and doesn't listen to patients.

Great doctors, detailed comprehensive examination, stratospheric pricing…read more I appreciated the time taken to comprehensively evaluate my condition, but just about had a seizure when I learned the cost of the instruments was more than I paid for my last car.  I did some comparison shopping after the appointment, and was amazed and relieved to learn Costco has the goods.  Best member benefit ever.  Whilst I appreciate Costco dont have licensed audiologists on their staff, they were nonetheless able to equip me with comparable instruments for one fifth of the cost.  The markup on these disposable pieces of technology must be enormous.

After surgery at Barrow, one of my Barrow docs raved about this ABHA group. Funny sounding name,…read moreand hearing was not my issue, but I tried them for an eval and treatment of my vertigo and tinnitus. They are a group of audiology docs... real PRO's. Their thorough evaluation and initial report on my vertigo issues impressed my other providers and me too! They didn't dumb it down. They obviously assumed they were dealing with a thinking person who wanted it all, not the oversimplified version, so they poured it on. Then they directed me to their in-house physical therapy doc for work on my dizziness. She was so kind and uber-patient. More kintergarten teacher than drill sergeant! She gave lots of encouragement and calmly explained the purpose of each exercise and what neural stimulation I should look for to know I was doing it right. If y'all had 6 stars, I'd use em here!

I have been a client of Hear USA for many years. I am so happy to be going to the McDowell Rd…read more office. There staff is exceptional. They are always so caring and efficient. Welcome Dr.Noe Gonzales , he is wonderful. My husband has an appointment soon to review all that his hearing aids do that were purchased at a different location. i am happy to recommend them and give this office and staff 5 stars! Pat L.

I had travelled to AZ from FL and totally blanked out on packing my hearing aid charger. I stopped…read morein to this Hear USA office in hopes they might have one I could purchase. The initial response was that they would love to help, but didn't keep them in stock. It would take several days to get one. While I sat down to see if I could get one online (no luck!), the receptionist came out and said they had a charger just delivered by UPS intended for another customer, but his situation was not urgent. They sold me the charger and saved our 10 day vacation! Although I was a HearUSA customer in FL, they didn't know me from Adam at this location! This is outstanding customer service!

Best ear doctor on the planet! Do not go anywhere else. He took a tumor out of my ear! Complete…read moresuccess

Dr. Macias is an excellent physician, and has vast experience. It was a privilege to work emergency…read morecases with him at Banner University Medical Center and I was delighted he was accepting new patients when I needed him. Can not recommend his skill highly enough. Anita P.

Current customer. Have been trying to reach a live person for a week now! No one answers phone or…read morereturns phone calls, emails. Does anyone know what's going on with OTOJOY!? Received canned email response from CEO JAMES ROWE stating he left company in April. No email response from Thomas Kaufman.

Bartending in a high-volume nightclub, it's extremely important to be able to hear my customers as…read morewell as save my hearing from the very loud background noise. My Otojoy earplugs are a godsend. Not only can I hear my customers and provide them with the correct order, but I know why hearing will be protected from the high decibel music. It took a little getting used to hearing my own voice when the earplugs were in, but after that, my ears were in heaven.

I absolutely cannot say enough good things about Dr. Chapple and his entire staff. My daughter was…read moresuffering from chronic tonsillitis her freshman year in college and he was able to get her in for surgery right away. I would highly recommend him to anyone!!!!

At first I believed this to be a great office. They got me in same day and the doctor met with me…read morepromptly. This is when things turned out to be horrible. I came in with a severe ear infection and met with Dr. Chapel for all of 5 minutes since he took a personal call while in the room and his phone kept going off. Then he told me he would send over an oral antibiotic and a ear drop antibiotic and I should feel better in 24 hours. His words exactly. I waited 4 hours to get the meds and trying to call into their office is a complete joke, their call center is completely rude and hung up on me multiple times and refused to help transfer me to the office just so I could ask when they were going to send my medication only for me to drive back to the office to finally get an answer. This continued for 3 days! I called the next day crying in absolute pain and finally got pain meds only for them to not work at all and today calling their on call doctor at 5am and not hearing back anything until I personally had to call to speak with his MA and was in such absolute pain that they were finally going to get in contact with the doctor. At this point I was so fed up I went to the ER and was immediately treated and cared for way better than this office even attempted. Their clinic manager, Sandy doesn't give two shits either and was almost blaming me for why my pain was so bad and making it out to be that I didn't follow my medications as directed. Absolutely ridiculous!!!! All I wanted was help and to get the adequate care I deserved and this place was a nightmare! Avoid it at all costs!!!!!!

I let this business burn me multiple times because they are less expansive than other hearing care…read morecenters. Do not make this mistake by beginning your hearing care journey here. Any other provider in the valley would be better than getting involved with this business.

I have had a case of vertigo or unsteadiness for over 3 years following a ruptured eardrum. I've…read morebeen going to many different specialist over the years in an effort to find a cure. I've had MRIs, CAT scans, ENT specialists, optomotrists, blood work, on and on. It was sheer coincidence that I heard about SW Balance Institute in Phoenix, AZ. After invesigating this somewhat unusual approach, I made an appointment. I was very impressed with the professionalism, knowledge and empathy the therapists and staff displayed. Initially, you're put through a series of tests taking 5 hours, all harmless. After assessing the results, an individualized plan is developed which entails 6 weeks of sessions, twice a week and a series of videos, about twenty minutes in lenth, watched twice a day. After the six weeks, there is another comprehensive elvaluation and instructions to continue care. For the first time in over three years, I started to feel normal again! If you're having issues with vertigo, dizziness, balance or unsteadiness, give Southwest a call. It will be worth your time.

I love Dr Linda Austin. I feel like I matter to her. She carefully listens to what I have to say…read moreand I never feel rushed.

I love Dr. Austin, ive been seening her for almost 30 yrs. Shes been a amazing Dr. and a great…read morefriend. So sadly i just learned shes retiring in November broke my heart. Will miss her and Flora.