I've never had a bad experience at this facility & have always gone as a "walk-in"…read more This past Mon. 1/6/26 I had an appt. for 9am for pre-op testing (blood work, X-rays & EKG). I arrived at 8:50am, the parking lot was full, ( I got the last handicap spot), the large waiting room had only two empty seats. I was called at 9:05am, had all the tests done & was out the door at 9:30am. WOW!! Kudos to the staff! To a person, everyone was friendly, informative, respectful & professional! ***** Pat L

Arrived at 3 p.m.....I was turned away and told to go to E.R.....they are open til 4 and still…read moreturned away. Poor excuse to dismiss a sick person...there were only 2 people in waiting area.

They do not accept Anthem Blue Cross / Blue Shield. My spouse presented her insurance card and was…read morecharged a co-pay. Then we received a bill for $463. Nothing was said at the time of treatment.

My wife went there and although we have Blue Cross / Blue Shield we received a bill for $463. When…read morepresenting the insurance card she was not informed our insurance was not accepted. Now I know where not to go.

I had been waiting for months for an appointment with Dr. Alexandra Pottock at Northern Medical…read moreAssociates, UPMC, only to have it canceled at the last minute and replaced with an appointment with Melissa Jerpe, PA. That visit was unsatisfactory. She seemed more focused on checking boxes than actually listening to my problem. My experience was very disappointing. My medications were not renewed as expected, and when I followed up a week later through the UPMC app, I received no response at first. After sending another message, only one of my medications was eventually sent to the pharmacy. Even worse, both of my messages later appeared in the UPMC app as clinical visits, which raises serious billing concerns. If you are trying to avoid unnecessary confusion or possible double billing, I would be cautious. I am now changing my primary care provider.

Hands down one of the BEST practices around. Because of urgent need on occasion, I have seen 5…read moredoctors in this practice - each intelligent, well-educated and informed. Good diagnosticians and caring. I have never felt rushed nor dismissed. Nor have I had long waits. The staff is accommodating and considerate.

My husband went to Harmarville ER due to chest pains. We had never been there before, but had…read morealways heard good things about it. The minute we walked in, we knew the good things were true. He was immediately taken care of by so many wonderful. Kind people. Many tests were quickly done. While waiting for the test results we were taken to a room upstairs just incase he had to be admitted. While waiting for the test results, he was treated to a delicious lunch and made comfortable. My husband was blessed to be able to come home that same night. Our treatment there was above and beyond anything we could have imagined. We are very grateful and would recommend this place to anyone needing help.

Great place to go in an emergency. The staff is top notch from the patient access to the…read morephysicians. It is very clean which matters in this day and age. Quick service. Waiting times were great. Definitely use this facility again!

I am beginning to think this place is a front for insurance fraud. They accepted my insurance…read moretwice for appointments but never followed up with writing out and submitting the correct medication for my insurance. After some investigation, reading other reviews and speaking to my primary care physician, it seems like many people have had the exact same issues. There are way too many patients for how many staff are available. They overbook, then never followed up. Terribly frustrating and completely unprofessional.

Dr Loberant is super nice! She really takes the time to listen to all your needs and discusses any…read moreand all concerns with you. Very caring doctor, would recommend booking through Zocdoc.

Previously Dr. Wong helped get to the bottom of an underlying problem which was missed by other…read moreDoctors. He's very thorough, yet streamlined in process and costs. Today he was able to help me with a virtual visit. It was so easy, Dr. Wong is great at communicating options and treatment plans, working with you. If you need labs, he'll order them or if you like, email you directly. If you have insurance, and choose to use it for the lab, that's fine. Or he can set you up for a discounted rate! Go see Dr. Wong on ihealth!

Walked in on a Saturday morning, got out with a diagnosis and prescription 30 mins later. Efficient…read moreand affordable! Only minor issue is, you can kinda hear people talking in the doctor's room while you are in the waiting room. Patient's privacy could be better.

When it comes to healthcare I can understand why some providers are insensitive about this…read moresituation. I have been treated well every time I've visited. I appreciate the hard work the office staff and nurses make an uncomfortable experience better than expected. Felt comfortable in a difficult situation. Great care in times of need. I appreciate the angels that care of your health like family. Highly recommended for their compassion when needed.

I'm updating my review- after 9 months of desperately trying to get my loved one help and after no…read morecalls back, no communication with the doctor, I (kind of accidentally and miraculously) would up on phone with him today and he was actually very nice. I wish I had his help 9 months ago perhaps we could have prevented a lot of pain and suffering but after a VERY frustrating experience with the staff, I'm hopeful that the doctor will continue to work with me to get best outcomes.

Steel City Internal Medicine is located in building T of the UPMC Passavant-McCandless campus. This…read moreoffice's physicians, physicians assistants, and nurse practitioners provide services for primary care and internal medicine. I have been a patient here twice. First, I had an appointment with the nurse practitioner Ann Patterson. After a short wait in the waiting room, a friendly medical assistant measured my height and weight and took my vital signs. She said that my blood pressure of 114/62 was "low," but actually it is normal. (I am a registered nurse.) After a wait of several minutes, the nurse practitioner entered the room. She spoke very courteously to me. She discussed my and my family's medical history. Then she performed a physical examination. She ordered a routine vaccine, laboratory tests, and an x-ray. Many minutes later, another employee entered the room to administer the vaccine, but he had mistakenly drawn up a slightly different type. Several minutes later, he returned with the correct vaccine. He properly administered it into my deltoid muscle. After this appointment, I visited other departments to receive my laboratory tests and x-rays. UPMC put the test results on their website, and the nurse practitioner wrote notes to explain that my results were normal. One year later, I had an appointment with the physician Jennifer Mall. A medical assistant took my height, weight, blood pressure, oxygen saturation, and heart rate. My appointment was in the early morning, but the physician did not arrive at work until 45 minutes later. The medical assistant said that the physician usually arrives late so she can drop her children off at school. I think that they should not make me wait 45 minutes. The physician asked some questions, did a brief physical assessment, and ordered routine laboratory tests. Later, at home, I logged onto UPMC's website to view the physician's Visit Summary and Notes. I felt surprised to see a temperature recorded for me, because nobody ever took my temperature. I have no medical conditions, so no follow-ups or treatments are needed.

My PCP retired and I needed to find a new provider. Several friends are patients and recommended…read moreDr. Jaeyoung Lee, and I definitely mad the right docto.