Everyone was friendly, well organized and efficient. Wish I captured the name of the registration…read moregal. She was kind and thoughtful and we had a friendly conversation. She genuinely cared about the patients. My tech Rachel was also skilled and was efficient performing my study. Great customer service people all around. If you need x-rays, CT, MRI ultra sounds, etc. , I highly recommend this office. You will complete your procedure quickly and get the results usually the next day. Good luck and don't worry.

The patient experience was fine. Intake was well done and the bone density scan tech I had was…read moreprofessional and seemed very competent. My problem is that the reports they produce are provided ONLY to the MD and that the format of the reports is such that the MD is unable to add them to the patients electronic record. I wanted to see if I had made progress with the things I was doing to improve bone density and they make it nearly impossible for the patient to manage their own health which I think is highly inappropriate. My MD is going to have to make a photo copy of the results and physically MAIL them to me. Therefore, even though it is convenient and the experience I had there was very pleasant, I won't return for my next one because I believe I should be allowed to see my own test results and manage my own health with information that is contained in my medical records. This is a high level decision for Premier Radiology and they need to address it and revise it to be patient friendly sooner rather than later.

From the moment I walked in, the ladies at the front counter were very nice and helpful. They…read moreanswered all my questions and were very knowledgeable. The wait time was minimal and there was only one paper to fill out, instead of an entire stack. The lady performing my MRI was very accommodating and comforting. She made sure I was comfortable and not anxious prior to starting and assured me it would not take very long. I highly recommend Premier Radiology for your MRI, upon leaving they burned a CD of images to take with me. Overall a 5 star experience.

They are efficient and respectful. I have never had a bad experience at this business and I have…read morebeen there multiple times.

I was sent to Premier through an urgent care because I was concerned I may have broken my foot. I…read morehad a great experience in office, but I received my xray Oct. 1 and still have not received results as of after hours on Oct. 3 which is a Friday, so now I won't have results until at least Oct. 6?! This is unacceptable.

Yesterday I had to go get a needle biopsy. Tiffany was an absolute doll! She made me feel…read morecomfortable and helped calm my nerves. She was friendly and very professional. She even called me later on in the day to check in to see how I was doing or if I had questions Dr. Walden (think I spelled his name wrong) has a great bedside manner, was respectful and explain the procedure each step of the way. Stacy was friendly, professional, and made getting my first mammogram a breeze! The ladies at the front desk were fantastic!!! If they are the face of the company then it's BEAUTIFUL!

Absolutely NO customer service with billing problems. I overpaid in January, and have been trying…read moreto get my account fixed. I've called 4 times and they refuse to transfer to a supervisor. I'm pretty sure the calls are being handled offshore. Nobody is competent!!!

Dr. Lekshmi Nair, was incredibly kind and attentive. She listened carefully, answered all my…read morequestions, and made me feel at ease throughout my visits. I've never felt more comfortable discussing my health concerns. She explained every step of my treatment plan clearly. She ensured I understood all options before proceeding. Her attention to detail and genuine concern made all the difference. She even followed up personally to ensure I was feeling better. She been such an asset to my healthcare team. From the receptionist to the nurse, everyone was welcoming and professional. The clinic is clean, modern, and well-managed. I always feel valued and cared for here. Amazing service! Highly recommend.

!!PLEASE BEWARE!! If you are considering using this as your…read morefamily practice I would look in ANY other direction. I overheard the girls talking up front at the desk about the cameras recording audio and how the owner spends his weekends rewatching video and audio footage outside of the office in his personal time... YUCK. I was also told before my appointment that our insurance was in network with the practice and it was a hassle when I showed up, they infact did not take my insurance so I had to self pay in order to be seen. While I was waiting in the lobby for my insurance to be verified I saw the owner aggressively ripping up papers and yelling at one of the Doctors, saying he would fire her if she used a certain medical office for referrals. I was genuinely concerned for the girl at the front desk so I asked her what was going on and she seemed very baffled. I loved Dr. Miller but in good conscience I could NEVER go back and give my money to practice that feels that it is okay to act that way, especially in front of patients. If I could give this place 0 stars I would!!

I went today for a couple of procedures. I was immediately greeted by Elise…read more She was so upbeat and welcoming! Throughout my visit, I watched her interaction with other patients and staff She was funny and animated. It's not very common in medical offices. Just wanted to thank her and all the other staff members for a great experience!

I was referred to your practice by my gynecologist's office because they couldn't get me in for my…read moreoverdue mammogram till August. I called to book an appointment and your staff was nothing but rude. First they said they were months out then they said they could see me this week because of cancellations then they said they couldn't see me at all without a referring physician, even though they acknowledged my insurance does not require a referral, and even though I told them my gynecologist moved out of state, but I am still with the same practice that has multiple doctors so they still could've sent my results there. They refused to even book an appointment, even though I should be able to request my own test according to my own insurance. Your staff was rude, unfriendly, and unprofessional. I can now see why you have such a low rating on yelp. Perhaps you should train your staff to be more customer service oriented. We are told to get checked regularly then when we try, this is how we get treated? I thought you were here to serve women and perhaps prevent breast cancer or encourage early detection. Clearly you don't actually care about that at all or you'd treat client's or potential clients seeking imaging services much better. With rude unprofessional front office staff like this, how many women in the Hendersonville area are going underserved? As a woman in my mid 50s I've had several mammograms, especially with a family history, yet I have never been treated with such distain, disregard and poor customer service at any doctors office I've ever been to anywhere. Completely unnecessary and shameful.