I went through hours of getting a MRI scheduled. All was set for tomorrow until early this morning…read morethey called and cancelled me. They have the equipment to do the MRI but their radiologist doesn't want to take the time. I've done blood work etc. for the MRI. I'd not agree to have anything done in their radiology department ever after this experience. Terrible service & language barriers to top it off.

We've never had an MRI outside of Bronson, in our family, but are very impressed with KNI, which is…read morelocated across from Borgess on Gull Road. The staff is fantastic! From the initial phone call for scheduling to the check in and MRI tech, everyone was kind, pleasant, and truly helpful. The building is handicap accessible and has a nice waiting room (although, as with every waiting room, I wish the tv was quieter). Best of all: an OPEN MRI is available! FINALLY!!!! Thank you, thank you, thank you. :)

Had to wait over 56 days for a CAT scan I was very concerned about. Bronson hospital owns this…read morebusiness and my CAT scan was over the 56 day policy and a certified medical assistant just kept putting of my results saying it wasn't in. You have to watch Bronson because you're pcp won't refer you to a specialist even if you have an immune deficiency. They bounce you around from provider to provider and tell you to see you're PCP who I can rarely see. I am getting older and want one provider to follow my care as I have a lot of medical concerns and they will not accommodate me in Richland. When it's important to get in Bronson sends me 38 minutes away to a provider with a crappy bedside manner in Oshtemo. I go to Bronson Primary Care Providers in Richland where the last time I went there was a horrendous long wait in the waiting room and the doc had a less than good beside manner. She didn't apologize for the long wait or explain an invasive procedure & what she was doing. Seemed worn out and was less than personable.

I had to get a handful of labs done for my annual and typically I am TERRIBLE at getting my blood…read moredrawn. I am the patient who will almost pass out or almost pass out, but Wanda over at the John St South campus was an ANGEL!! It was over before I knew it and she handled me with great care! She didn't make me feel bad at all for being so nervous too. She was exceptional. The front desk for the labs were also super friendly!

Bronson has been a part of our family health experience for 50 years. I have a few simple comments…read morenot about the healthcare we receive which is excellent. A patient is asked to fill out a form. What sex are you and it gives you numerous options. Well Bronson there are only 2 sexes, and you should be the first to admit such. When asked how much alcohol one drinks, the options are none, 2 drinks a day or less and finally more than 2 drinks a day. Not everyone is a daily drinker. I was sent a printed form to fill out and bring to the office for my one-year healthcare visit. I filled it out preparing to being it with me. Now the emails arrive before the visit. Give me a break.

Needed a mri. Bronson could not schedule one until 45 days later. Called other hospital got in 2…read moredays. Bronson can do better! What is the problem.

I had a lung scan and arthritis in my foot and both scans took forever to be read. Bronson…read moreRadiology only has one Radiologist reading scans for the entire hospital because they don't want to pay radiologist. I was told I had to wait 8 weeks and then was told 56 days which is 8 weeks! So I explained that on my chart and finally got my lung screen results.

Dr. Crocker is empathetic and kind. Staff streamline the process. Very positive experiences.read more

I thought the doctor and office were great! They helped me step by step and were very professional.read more

Friendly staff!…read more Close to home, Bronson cares! No Issues! Simple X RAY in and out in 10 minutes! That's all I've got! MICHAEL B, RACE

As always, I received Fast, friendly awesome service!! Highly recommend!!!!…read more SATURDAY HOURS ARE 7:30-12!!