This company is very unprofessional. They do not return communication. They love to add fines for…read moresmall issues, like leaving a trash can out for a day, and yet the homes are filthy and they don't follow up on that. Very poor customer service. Do not recommend

Covenant violations are not enforced. Several homeowners have yards that are overrun with weeds…read moreand bare spots. External modifications are supposed to be submitted using a form that has to be signed by neighbors yet I have a neighbor that hasn't done that. They say they are "logging" complaints but nothing gets done about it. This has been going on for over a year.

I would strongly recommend thinking twice before moving here. My experience has been extremely…read morefrustrating from day one. When I moved in, the front and back doors had large gaps that allowed bugs and other critters to get inside and allowed the air to escape, which has contributed to higher electricity bills. The pest situation has also been absolutely unacceptable. The biggest problem is that these aren't isolated incidents -- it's the lack of follow-through. I have submitted work orders and reported these problems, yet I continue to deal with the same issues. Moving into a new home should not mean immediately dealing with broken appliances, pest infestations, water leaks, possible mold/mildew, water-damaged walls and ceilings, inadequate doors, and unexpected expenses just to live comfortably. If you are considering moving here, I strongly recommend doing your research, asking very specific questions about maintenance and pest control, and inspecting the unit extremely carefully before signing anything. My experience has been a major disappointment, and based on what I have personally experienced, I would not recommend living here.

Horrible customer service, Horrible maintenance, Horrible Horrible Horrible. Never fixed heater…read moreduring the winter, now cant get in touch with anyone to fix A/C. Refrigerator stopped working, tub and sink drains extremely slow. When I run the washer it floods, had to replace a hose because a rat chewed threw it. JUST HORRIBLE!!!

Luis or Louie and Reggie, executes our work orders promptly, and effectively! They have always…read morebeen consistent with their workmanship, courtesy, and professionalism! Great job, always! -Todd & Mary Wynn

I lived here for 2 years. Borderline perfection when it comes to apartments…read more We moved into a newly renovated unit - great start. All appliances work and I have never had trouble. Refrigerator never has trouble, washer / dryer work fine. AC never went out. I will say - the dishwasher is very cheap and the racks fall off of the tracks (hardly noticeable). With that being said, their maintenance team is the best I've ever seen. There is an online portal which allows you to request service 24/7. If you request service at 3AM - it's almost a guarantee they will be there that day. Manny is the backbone of this complex. The leasing agents have been helpful. The amenities are fine. Tennis courts are a mess and have no lights which is a shame. I play tennis regularly and have to go to different courts to play at night. Parking is great - no towing or lack of spots. The location is really what sold me when we moved in. There is a Publix / Chick Fil A / gas station and many restaurants within 1 mile. You are 15 minutes from Atlanta and 30 minutes from North Fulton / Metro Atlanta. The apartment is near a police station (BEWARE OF SIREN NOISES - IF THIS IS A PROBLEM I WOULD DISCUSS WHERE YOUR APARTMENT IS LOCATED IN PROXIMITY TO THE ROAD) however, this does make my roommates and I feel safe. Overall, I would say this apartment has everything you need including a very attractive price if you have roommates. 4 / 5 due to the sirens and lack of playable tennis courts.

It's a long over due review for Bruce and his team - for helping me assess and sell a property in…read moreAugust 2023. I had a rental property that was poorly managed and was being up-charged for repairs due to the negligence of the property manager. I reached out to Bruce to help me assess the situation - whether I should pay for the fee, whether to move to another property manager or sell the property. Bruce recommended selling and helped me market and sell in a short amount of time. He and his team were efficient and demonstrated a high level of integrity throughout the process. I would highly recommend the team and will use their service again in the Atlanta area.

Sold our home is few days with multiple offers. My family can now relocate to new home in Sandy…read moreSprings realtor help find. Great service!

I was hesitant about using a property management company for various reasons. This was my first…read moretime working with one here in Georgia, and I wasn't sure it would be worth it. But after my experience, I'm really glad I made the move to Rent Appeal. Communication has been great, everything has been handled professionally, and it's taken a real weight off my shoulders as a landlord. I'm now looking into having them manage my other rental properties as well. I hope after great reviews like this and more people go to them, they will still maintain the same quality and standards in what is getting them there. I will be sad if standards and quality decrease over time.

Rent Appeal has consistently provided the best customer service and expertise with my rental…read more Highly recommend!

Do not I repeat do not rent from this apartment complex. It is roach infested rat infested. They…read morehave wildlife running all over the complex. I have been here for over a year and a half and since I've been here they caught a fox and several raccoons I even saw one sitting on my patio one night Just chilling. The maintenance staff is nonexistence and the property managers. Well, let's just say there's a high turnaround for that for those since I've been here the last year and a half the complex has seen three different property managers two within the last six months I repeat do not rent from this place and do not believe the hype. There is no pool. There is no gym. There is no washer and dryer facilities there is no security. There is nothing good about this place. I am leaving the minute. My lease is up. Do not rent from this place.

I am getting things not only stolen but broken in my apartment this is the most saddest thing that…read morea leasing company could do is pretend that a tenant didn't pay. the lady stole my money I paid for December that put me in a hole now I owe an late fee. I screen shot everything. the maintenance isn't nothing but tricks . fucking off with little kids . I feel like the leasing office lady has alot to do with human trafficking around here.

I hired these people to manage my properties for me and they embezzled rent from me and stuck in in…read moretheir own pockets. They would rob little old ladies if they could. These people are some kind of crooked. Don't hire them to manage your property. They'll steal from you too.

I have been with this company 3 years and I appreciate the prompt responses to anything! I feel…read moresafe, I'm able to reach out via at any time. They are available to me! I'm renewing my lease for the 4th year this month and I'm grateful for this opportunity and comfortable with our compromised decision making!

"Working with Ashton Ballard to manage our long-distance move from Massachusetts to Georgia was an…read moreabsolute dream. Before we even made the move, Ashton spent time on the phone helping us narrow down neighborhoods and align our search with our top priorities. When it came to viewing homes, she was direct, honest, and incredibly knowledgeable. Coming from the Northeast, we were totally unfamiliar with local structural nuances like stucco exteriors, but Ashton proactively pointed out exactly what to look for. Her expertise didn't stop at finding the house, either--she connected us with fantastic local vendors, including a great mortgage broker, cleaners, electricians, and engineers for a retaining wall project. Her guidance on crafting a competitive offer got us the home we loved, and the entire paperwork and closing process was seamless and efficient. We were genuinely amazed at how effortless buying a home from 1,000 miles away could be. If you are relocating or buying locally, you could not ask for a better advocate than Ashton!"

Can't say enough about Ashton Ernst and her amazing real estate team! Ashton overdelivered above…read moreand beyond all expectations! Ashton and her team marketed our home so well we sold in record time and well above our asking price. The Justin Landis Real Estate Team helped with staging, minor repair connections, movers, and answered every question or request with minutes it seemed. Ashton was at our closing which also went smooth and quick. Highly recommend this team to anyone trying to sell a home.

Extremely unprofessional management and deceptive practices. We applied for an apartment with fully…read moreapproved income, clean credit, and a flawless rental history. Despite providing all required official government proof of our legal status, leasing staff repeatedly misclassified our paperwork and refused to let us speak with a manager. After delaying our application for two weeks and leaving us just four days before our scheduled move-in date, they issued a written denial claiming a "credit fraud alert" - completely contradicting a voicemail left by staff stating our paperwork was the actual reason for the hold. Their poor communication, lack of competence, and deceptive practices caused us immense stress. Avoid this property if you expect professional management and fair treatment.

Just wanted to update my followers. Rampartners have still after 5 months or better have not…read morereturned the $58 that they stopped payment on. Refusing to give me the rest of my money due me from my deposit. As I said this is an unethical company. Worst apartment complex I've ever lived in and I've moved 83 times!