This company is very unprofessional. They do not return communication. They love to add fines for…read moresmall issues, like leaving a trash can out for a day, and yet the homes are filthy and they don't follow up on that. Very poor customer service. Do not recommend

Covenant violations are not enforced. Several homeowners have yards that are overrun with weeds…read moreand bare spots. External modifications are supposed to be submitted using a form that has to be signed by neighbors yet I have a neighbor that hasn't done that. They say they are "logging" complaints but nothing gets done about it. This has been going on for over a year.

Horrible customer service, Horrible maintenance, Horrible Horrible Horrible. Never fixed heater…read moreduring the winter, now cant get in touch with anyone to fix A/C. Refrigerator stopped working, tub and sink drains extremely slow. When I run the washer it floods, had to replace a hose because a rat chewed threw it. JUST HORRIBLE!!!

Living conditions, roaches, paying for Pest control not being implemented. Mold in the window…read moreseals. No filter in the furnace. Lease is not being enforced with smoking in apartments it's effecting other tenants with headaches and Sinus problems. Not able to sleep at night. Maintenance orders are not done in a timely frame. Inspection needs to done at this location. The Mark 7120 Southlake Pkwy Apt and corporate needs to address this situation; also code enforcement has been evolved.

Luis or Louie and Reggie, executes our work orders promptly, and effectively! They have always…read morebeen consistent with their workmanship, courtesy, and professionalism! Great job, always! -Todd & Mary Wynn

I lived here for 2 years. Borderline perfection when it comes to apartments…read more We moved into a newly renovated unit - great start. All appliances work and I have never had trouble. Refrigerator never has trouble, washer / dryer work fine. AC never went out. I will say - the dishwasher is very cheap and the racks fall off of the tracks (hardly noticeable). With that being said, their maintenance team is the best I've ever seen. There is an online portal which allows you to request service 24/7. If you request service at 3AM - it's almost a guarantee they will be there that day. Manny is the backbone of this complex. The leasing agents have been helpful. The amenities are fine. Tennis courts are a mess and have no lights which is a shame. I play tennis regularly and have to go to different courts to play at night. Parking is great - no towing or lack of spots. The location is really what sold me when we moved in. There is a Publix / Chick Fil A / gas station and many restaurants within 1 mile. You are 15 minutes from Atlanta and 30 minutes from North Fulton / Metro Atlanta. The apartment is near a police station (BEWARE OF SIREN NOISES - IF THIS IS A PROBLEM I WOULD DISCUSS WHERE YOUR APARTMENT IS LOCATED IN PROXIMITY TO THE ROAD) however, this does make my roommates and I feel safe. Overall, I would say this apartment has everything you need including a very attractive price if you have roommates. 4 / 5 due to the sirens and lack of playable tennis courts.

It's a long over due review for Bruce and his team - for helping me assess and sell a property in…read moreAugust 2023. I had a rental property that was poorly managed and was being up-charged for repairs due to the negligence of the property manager. I reached out to Bruce to help me assess the situation - whether I should pay for the fee, whether to move to another property manager or sell the property. Bruce recommended selling and helped me market and sell in a short amount of time. He and his team were efficient and demonstrated a high level of integrity throughout the process. I would highly recommend the team and will use their service again in the Atlanta area.

Sold our home is few days with multiple offers. My family can now relocate to new home in Sandy…read moreSprings realtor help find. Great service!

I was hesitant about using a property management company for various reasons. This was my first…read moretime working with one here in Georgia, and I wasn't sure it would be worth it. But after my experience, I'm really glad I made the move to Rent Appeal. Communication has been great, everything has been handled professionally, and it's taken a real weight off my shoulders as a landlord. I'm now looking into having them manage my other rental properties as well. I hope after great reviews like this and more people go to them, they will still maintain the same quality and standards in what is getting them there. I will be sad if standards and quality decrease over time.

Rent Appeal has consistently provided the best customer service and expertise with my rental…read more Highly recommend!

Do not I repeat do not rent from this apartment complex. It is roach infested rat infested. They…read morehave wildlife running all over the complex. I have been here for over a year and a half and since I've been here they caught a fox and several raccoons I even saw one sitting on my patio one night Just chilling. The maintenance staff is nonexistence and the property managers. Well, let's just say there's a high turnaround for that for those since I've been here the last year and a half the complex has seen three different property managers two within the last six months I repeat do not rent from this place and do not believe the hype. There is no pool. There is no gym. There is no washer and dryer facilities there is no security. There is nothing good about this place. I am leaving the minute. My lease is up. Do not rent from this place.

I am getting things not only stolen but broken in my apartment this is the most saddest thing that…read morea leasing company could do is pretend that a tenant didn't pay. the lady stole my money I paid for December that put me in a hole now I owe an late fee. I screen shot everything. the maintenance isn't nothing but tricks . fucking off with little kids . I feel like the leasing office lady has alot to do with human trafficking around here.

This property management company has been an awesome company to work with over the years. As a…read moretenant at one of the properties, I've always felt valued and respected. If I ever have an issue, the staff is responsive and works to resolve challenges quickly.

I hired these people to manage my properties for me and they embezzled rent from me and stuck in in…read moretheir own pockets. They would rob little old ladies if they could. These people are some kind of crooked. Don't hire them to manage your property. They'll steal from you too.

We had an outstanding experience working with Ashton Ernst Ballard of the Justin Landis Group…read morethroughout the sale of our property. After previously having difficulty selling our home, Ashton came in with a thoughtful, organized, and well-executed plan that immediately gave us confidence. Her professionalism, market knowledge, and strategic approach made all the difference in helping us successfully navigate a very challenging market. Ashton was consistently easy to communicate with, responsive, and proactive throughout the entire process. She kept us informed every step of the way and was always available to answer questions or provide guidance when needed. Her calm, solution-oriented approach helped make what could have been a very stressful experience feel manageable and smooth. We truly appreciated Ashton's dedication, attention to detail, and expertise, and we highly recommend her and the Justin Landis Group to anyone looking to buy or sell a home.

I've bought a number of homes and commercial properties over the years. I have never felt myself…read moremotivated to actually review my agent before, but Kyle Marshal did everything that could be asked for and the Landis Group has such a phenomenal process to keep you on track with closing that I had to leave a 5 star review. This is definitely a first class organization with a first class agent in Kyle. We had issues with the home we were purchasing (now we are happy owners of that home) and they handled it incredibly well.

Just wanted to update my followers. Rampartners have still after 5 months or better have not…read morereturned the $58 that they stopped payment on. Refusing to give me the rest of my money due me from my deposit. As I said this is an unethical company. Worst apartment complex I've ever lived in and I've moved 83 times!

I lived at one of their properties Populus Waterside in Chattanooga, Tennessee, they are quite…read moreunethical when it comes to returning your deposit. You can see from these reviews of their own employees, what an unethical operation this really is. These are only a few reviews from their own employees. Be sure to check out previous residence reviews from apartment complexes that this company owns. You have to love the response from corporate. They want me to contact them directly, I think speaking to a manager, district manager and even accounting would be enough. I have made internally 17 emails and 10 phone calls to try to remedy the issue, to no avail. All they had to do was rightfully return my deposit and not stop payment on a check they had already issued to me. If they had done this, at any point in time I would have let my followers know that they had indeed remedied their mistake. This never happened and they still owe me the original check that they issued to me of $85.14. You would think they would care about the reputation but evidently not.