I would give them 100 stars if I could!!!! No Joke, they did that good of a job…read more We recently sold our starter home, as well as, had a new home built, and just let me say that my wife and myself are so lucky to have found Platinum Real Estate, Inc.. Remy, Joseph, and the whole Platinum Real Estate are all life savers. From the moment Remy walk into our old house, to the moment she gave us the key to our new house, her dedication and work ethic never let up. She sold our home on the first day above our asking asking price! Than she help us find what we would say is our dream home, and although the builder made the process a great headache Remy did not let up and fought for us every step of the way. She made sure that we got what we were paying for. Word can't express how much of a great job Remy and Platinum Real Estate, Inc. have done! They are now helping out our whole family with all real estate needs, and we would not have it any other way! So, when it comes to your real estate needs I would give them a call, and wait to be amazed with the customer service and the work ethic.

Remy was remarkably helpful selling/ buying our house. I am so happy I went with Platinum because…read moreI was treated as a friend and not just another transaction. She worked well beyond what one could expect, staying in touch constantly and even helping us every step of the way with both buying and selling.

Amazing people work there. Very friendly an willing to help out on any questions that you have an…read morethey will answer them with a smile an help you understand any situation

I had entered into escrow with a property in Bakersfield Ca., and had put an earnest money deposit…read more The deal did not go through and my contract was not broken. At close to the same time the sellers sold the property to another buyer. It became a challenge because the seller would not release my deposit, and this ended in court with the judge ruling in my favor for the immediate release of my deposit with Chicago Title of Kern. With a copy of the court order in hand to release my earnest money deposit Chicago Title still will not release my money! Update, with persistence, I was able to contact Jonda Stewart an escrow manager at Chicago Title, and she worked with the seller, and kept in touch with me during this process. After about 10 days my earnest money deposit was released on April 30, 2024.

Not sure how they are now, but back in 2022-2023 we had issues with the staff basically being…read moresomewhat out of it. Like they just didn't get how to conduct normal business, everything was like pulling teeth. The move out was NOT smooth and I had to fight for my deposit for being charged for air filters. Really, filters when the property owner provided them, we changed them as normal and left a few in the garage. I used the photos I took to prove the filters as well as the condition of the house which we left in better condition when we arrived. Yet we had to fight for $25 of filters, out of principle. Just be careful is all I'm saying. It could be a headache.

Not sure how to say this I have no problem with management companies, but what I do have a problem…read morewith are the owners of the properties I never thought I be discriminated for wanting to live in a better and safer neighborhood as soon as I mention housing voucher the owners and one or two management companies turn a death ear shame on everyone who denied a disabled senior citizen the right too live in a safe environment.

Simply put Gary is an amazing realtor. A chance meeting with Gary a little over a year ago has…read moreturned into a life changing experience. Gary has put together two amazing deals for me and my family in less than a year. Deals that could not and would not have happened without Gary's knowledge and expertise. I have worked with many of Bakersfield's premiere agents and brokers. Nobody has worked harder and smoother than Gary. When I wanted to see a property it took a text and no more that 15 minutes to get a showing. He understands the local market and makes you the priority when you are looking for a home or property. It is without hesitation that I strongly recommend Gary and Brimhall Realty. Leave it to a trusted expert!

We lived at Retreat for two years and we never had any problems with crime or other safety…read moreconcerns. The pool/barbecue area is very nice and my family enjoyed many good memories there. Nice poolside loungers, chairs, and tables. We absolutely loved the open kitchen as we spent a lot of time in the kitchen; however, the refrigerator definitely needs to be upgraded. The gym is clean and serves its purpose; however, I wish there was more lighting in the gym at night because it was a bit spooky when lights went into power-save mode at around 9PM. Although the poolside fireplace is a nice touch, it was often not working. However, when it did it sure was nice. Last July 4th we enjoyed watching fireworks over the lake as we sat near the operational fireplace in the cozy sofa loungers. Unfortunately, lack of timely maintenance is a definite downside of residing here, as well as tight parking is allowed only with a limited amount of parking passes for tenant purchase per month. Needless to say, having guests over will require some planning with either a guest pass for a minimal purchase, or they can park in the front of the office after hours. Do not play with parking or you run the risk of being towed, although management always tried to work with us. Good communication is key in any tenant/landlord relationships, and the gals in the front can be very helpful if you just communicate with them. However, I gave four stars simply for lack of timely maintenance. For us, safety and a good school district was a BIG plus, so we were willing to overlook minor inconveniences that we saw previously on YELP reviews prior to move in. When we signed the lease we also knew about tight parking restrictions, so one cannot act ignorant of the facts. We enjoyed being close to shopping centers and restaurants. Also, if you have kids that attend William Bimat Elememtary or Norris Middle School, the bus stop is conveniently located right in front of the office area. We enjoyed using the community garden and incorporated plant science lessons into our kids weekend learning. I homeschooled (Valley Oaks) one child for the two years we were there and noise was never an issue. On a side note, water is not included in rent and is billed monthly through another agency. I wish this was included in the rent because it would have been one less thing for me to remember, but still, it's not a high monthly bill--$35-$40 depending on family size. So often the bills would get lost in my emails. Overall, it was a pleasant and safe community. When we moved in June 2019, we cleaned the unit with concerted effort, taking time to leave the place in the best condition possible making turnover time much quicker. We were glad to find out we are getting something back, which was great to recoup the cost of cleaning products, additional supplies, and time put in cleaning as we commuted between Fresno and Bakersfield to clean the unit. So regardless of what you hear, it is possible to get some of your deposit back, and we even had a cat.

TERRIBLE PARKING SITUATION!!! Read through the lease very throughly about the parking rules!! They…read morewill tow your car every time without a care in the world. The crazy part is, there is more than a couple of empty spaces to park in the gate, but they will not allow it. You can get extra parking passes, but all for monthly or daily fees. So there's a chance you could come home and have nowhere to park your car! Good thing the old Ride Aid parking lot isn't too far, because you're going to need it!

The entire process was easy from start to finish! From the initial phone call to inquire about a…read moreunit listed on trulia to the in person meeting to pick up the key! The staff remained friendly and knowledgeable throughout the process. I would definitely use this property management again in the future! P.s- everything was quick! I didn't have to wait at all. Thank you!

My experience working with Lucy was extremely disappointing and unprofessional…read more One of the most serious issues was that she renewed the tenants' lease without my consent or prior approval. As the property owner, I expected to be informed and consulted before any lease renewal was finalized. Communication was also consistently poor. Lucy was often unresponsive and did not provide documents or information I requested. For example, after repeated repair requests that did not appear to be normal wear and tear, I asked for an inspection. I attended an inspection with her, but she never provided the inspection results or the pictures I requested afterward. I also specifically asked to be included in the final walkthrough, yet I was not informed or included. I was very frustrated that key decisions regarding the security deposit appeared to be made without my involvement. When I later conducted my own walkthrough, the condition of the property raised major concerns. In my view, the damage went well beyond ordinary wear and tear. The house had a cockroach infestation, there were oil stains on the garage floor and driveway, and some ceiling fans appeared to have been pulled away from the ceiling. What made the experience even more concerning was learning from neighbors that there had reportedly been frequent police activity at the property and that the number of occupants may have exceeded what was outlined in the lease. Based on the overall condition of the property and the lack of oversight, I was left with little confidence in how the tenancy was managed. Overall, I found Lucy to be unprofessional, unreliable, and lacking in transparency. Based on my experience, I would not recommend working with her.

The first time I walked into RE/MAX Golden Empire on Coffee Road, I was addressed immediately upon…read moreentering and was seen shortly thereafter by their own, Valerie Moses. The office is beautiful, quiet, and private as the agents each have their own office, or a space they can go to talk confidentially. There's a gorgeous (and HUGE) koi pond in the middle of the facility that you can visit, and maybe even feed the fish! RE/MAX agents are kind, hard-working individuals that truly want what is best for their clients. I can say with confidence that if you choose RE/MAX, you are in capable hands.

I met Robin Williams, my agent, sitting at the bar at The Mark, downtown, last summer while we were…read moreboth waiting for a table. She was friendly, professional and approachable. When it came time to list my house, I called four agents in to evaluate my property. Robin did not try to groom me with compliments to get the listing, nor did she varnish the reality of my property with flattery. Instead she came prepared with data, then guided me in how to get the price I wanted for my home. She gave me a very straight read on what she thought it would take to sell my house. The market was just starting to turn downward. She was encouraging but not unrealistic. It took me many weeks to get my 1925 Craftsman to the level I thought it would need to be at to sell in a competitive market. She even supplied the handyman when I was starting to give up on a long list of repairs. Bill Hubbard was superb and reasonable. As well, she suggested a licensed termite contractor who saved me over $1000 from others who had bid the job. When I could not be there for an appointment, or needed something checked on the property, she was like my sister lending a hand. Once listed, the house instantly caught an offer at its first open house, but trying to later close with FHA and a prickly home inspector was a nightmare. She walked me through each and every hurdle. I had to leave town near the end of the closing process. She and Bill covered my expenses to keep the house moving through escrow (more repairs!), all on faith, since they really did not know me, but were kind enough to trust they would be repaid. The house finally closed, everyone received their money, the buyers got a great house, and I got my asking price. In gratitude, and as part of my repayment to Robin, I am writing this review to say you will not find a more knowledgeable, on-top-of-it agent in Bakersfield, nor one with a kinder heart. Thank you, Robin Williams. There is a special place in heaven for people like you. See you on the next sale.

If you are planning to move here, don't! I lived in this apartment complex since 2019 and the first…read more4 years me and my daughter were very happy to be here, the previous management was amazing, professional and friendly, over the past few years since Arturo move into management, I have experienced multiple incidents where I was treated unfairly and spoken to in a disrespectful and dismissive manner. The nature of this treatment has made living in the property extremely unpleasant and uncomfortable. My dog is not even free to be outside the patio when I'm cleaning my apartment because according to him the dog is considered unsupervised even if I'm inside the apartment, while other residents have their dogs outside all the time with no issues. More so recently on Memorial Weekend, I was subjected to treatment that I believe constitutes discrimination and falls well below the standards of professional conduct. Specifically, an interaction with him that occurred at the residential pool area in front of my own guests and many others including his own. During the few moments I was not present Arturo approached my guests berating them with questions asking if they lived there, who they lived with and how many people were allowed in the pool area. He then stated to my guests that they were not on the lease and that I was only able to have 2 guests outside the lease present at the pool including children and walked back over to the grill. During that time he did not communicate with any other residents present at the pool to confirm that they lived there and see if they had the regulated amount of guests with them that is stated on the lease. What was uncomfortable and unprofessional about this situation was that I did try to reason with Arturo upon arriving to the pool, informing him that my guests drove 45min to come visit me, and I didn't think was fair for them to drive back home, he said that was not his fault that I did not read my lease agreement and should read it. As I mentioned since I moved here I've seen residents bring their friends to the pool area without any problem but in my case he said he had to enforce the rule of the two guests and if we were going to do things like that to do it when he wasn't present. I then had to have my guests pack up all of their things and had to ask the kids to get out of the pool and had to explain why they couldn't stay to swim. Apparently no expectations could be made for one day, we just wanted to enjoy the pool with good company. I invited the above mentioned couple over to also look at the place because they were looking to relocate to Bakersfield and he kicked out my guests, perfect example of hospitality and professionalism. I can guarantee they will not be applying after this experience. Given these circumstances, I will be concluding my residency at this apartment complex at the term of my lease.

Arturo in the leasing office did not fulfill expectations to help us as we were applying to…read moreBreakwater Apartments. Such a bad experience to turn us off an not even want to reapply

They need to get agents with more experience and agents that can communicate with their sellers and…read morebuyers. I've never heard of a a Cash buy by a buyer that couldn't deposit $10,000 when we sign for agreement. Our agent didn't even confirm a deposit for a Cash buy . She called me to cancel agreement with the buyer. It was a 20 day escrow cash by and she didn't confirm until two weeks after that we didn't have a deposit. and now we are on last day of escrow and they still don't have a signature and money in the bank and it's 4 o'clock of escrow closing date.

Bought a house in tulare, using their house inspector, and reported the mishaps. They were never…read morefixed! We were pressed for time, to move, so that was my fault. But we were promised by the seller, that he would show us how to work the solar, the home warranty that he paid for is not worth anything with pre existing conditions!! So guess what? Those repair men you sent to fix our AC were obviously worthless because here we are paying for a new unit!!! I've only been here since January!! Our pool filter? We fixed ourselves again..because that was promised, and our outlets?? Never fixed! We had to drain our pool to put the filter in, which in turn this company had painted out pool with house paint, he claims he had painted the pool with "ocean blue" pool paint, our pool was white!! How is that you flip houses? And put a band aid on them...I feel fortunate enough to have fixed the problems ourselves, but I feel bad for the next family that won't be so fortunate.