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    Ontario Auto

    3.4 (5 reviews)
    Closed 8:30 am - 6:00 pm

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    Chandler Automotive Sales & Service

    Chandler Automotive Sales & Service

    (18 reviews)

    Dude. Go here. Seriously…read more Under the most favorable of circumstances, I'm at least somewhat articulate, but there's a "no seriously, dude, THIS is your shop" sort of vibe about writing this. My dad took several vehicles to Chandler for a long time, and I know they've done work on some of my vehicles from my younger past. Today, I brought them (out of the blue, without an appointment, first thing Monday morning I might add) my 1989 Jeep YJ ("Wrangler"), which had such a nasty dogging gross feeling all the way up the 400 mile trip I took getting to 'Cuse, I just knew I had to get it looked at. Long story short, not only did they identify precisely what the problem was, but while they weren't able to get the part I needed that day to get me on the road, they were able to safely make some tweaks to get my fuel:air mixture right for the drive home, and provided detailed instructions on what to get and how to fix it for my regular guy. I cannot speak highly enough about Chaz and the rest of the team at Chandler, which today saved my bacon as well as my wallet. The shop is conveniently located, absolutely pristinely clean, and clearly run by professionals. I really imposed upon their kindness today, but their professionalism and candor showed through. I unequivocally recommend Chandler for your future automotive care needs.

    Had 4 tires and wheel alignment done. When driving home after it was complete, I realized my…read moresteering wheel wasn't straight. I called 3 TIMES over the next 10 days to have it corrected, and all 3 times they blew-me-off because "they were too busy". First time, I was told "we're really busy, and to call tomorrow", next time I was told to "drop it-off and they would fit it in sometime that day or the next". And today I was told they "were busy, to drop it off and they would try to get it done today". I asked if I could just wait for it while they did the work, and was told "maybe they can get it done in a couple hours"! It's basically a "15-minute fix" that SHOULD have been completed when they did the work in the first place! This is BS! My advice is to NOT go here. They seem to have their priorities mixed-up. I already paid for my service/repair, and that DOESN'T mean bringing it back to have it done right.

    Cicero Care Care Center

    Cicero Care Care Center

    (15 reviews)

    I'm shocked to see that they had bay bad reviews…read more I have been going here since about 2016. Its a family owned business. I have had conversations with both the father and son, John. They we're always respectful and detailed. If they found issues while I was at home, they would call me, tell me, give me the option if I want them to fix it. My quotes always matched my bill. I tend to ask a lot of questions because that's how I learn. They took me to my car and showed me the issue. Then showed me what it SHOULD look like, no car place ever did that. I had a new found respect for them after they did that. I always do my research no matter what the situation is. That way, I know what to ask and to expect.

    I took my car into be serviced about a week ago. I was told by the owner that I needed a…read moredriveshaft replacement & that it would cost me $1700 for the repair. When I asked for a breakdown of the bill, he said $200 for labor & $1500 for parts. I then told him that I would need an itemized bill for the parts. He in turn started to say that he does not do that & that I would not get the same price for parts that he does. He proceeded to turn the cost around and say it was for a warranty. I said that I did not opt in for a warranty nor was I offered the option to opt in or out for one. He then said, "Ok, you can buy the parts, and I will charge you $400 in labor." The scam is real. If you have ever or plan on ever doing business here, please make sure obtain an itemized bill for everything!

    Ontario Auto - car_dealers - Updated August 2026

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