My first time here since switching new insurances and had to come here for myself (dry, wheezy…read morecough, with mild congestion). Considering it is the cold months, it wasn't busy coming in on a weekday mid afternoon (they close at 8pm daily). Office was very clean. Wait time wasn't too bad (15mins that's including the time I had fill out paperwork). Staff were very welcoming, nice and patient. They ask that you kindly wear a mask if you don't show up with one (no biggie!). I knew I would have some sort of respiratory issue but wasn't expecting bronchitis. I saw the NP and she was so nice and thorough. Administered an injection, breathing treatment while I was there, and ordered the recommended medications for further treatment. Overall my experience there went really great and so happy I got to come. I felt seen and heard - oppose to other urgent care places where you're rushed out the door. Thank you for taking care of me.

I just started coming to this facility, and I really like it!…read more I've only had the pleasure of meeting my PCP doctor once, but can tell she's a very good doctor, takes the time to listen and ask questions & was just an easy person to talk to and open up with. I had a broken foot so she ended up putting in an (expedited) referral to see the foot specialist, which just so happened to be located on the second floor! The very next day the referral was approved and the podiatrist office (foot doctor) was calling me to set up an appointment for THAT following day... Super fast! I've seen the podiatrist a handful of times since then, and he's a really cool guy as well! Communicates well and definitely has your best interest at heart! Pretty funny guy too! I've also gotten my blood taken here per my doctor's request, and have had several foot x-rays done here as well, I love that everything is located in ONE building!! The building isn't even super huge either! so it's easy to navigate around. They even have an ER! Plus I've noticed that they're hardly ever busy! It's pretty much empty every time I've come! wait times are no longer than 10 minutes at the most. My last appointment I was 30 minutes early and they were able to get me in right away! Just seems to good to be true lol. Friendly staff, clean facility, so grateful to have Dr Raju (her nickname) as my PCP and BFMC as my doctors office. -The end.

I am a doctor of pharmacy that has been under the care of Dr Keith Seidenstricker since I have been…read moreemployed at San Joaquin Hospital. I had a physical exam last September, 7 months ago that was very extensive including excessive blood work that incidentally I had to wait over an hour for, just to be seen. I have now been offered a temporary staffing position at a hospital in need of my services in the Bay Area that requires Dr Seidenstricker to sign a simple form stating I have had a physical recently. He has refused to sign this form without seeing me for a $150 office visit and apparently can't accommodate me before I am to start work leaving me unemployed and the hospital without adequate staff. I cannot in good conscience recommend the services of Dr Seidenstricker, or anyone at Highgrove Medical Center for any reason to anyone for anything since the pervasive thinking there is so unhelpful and obtuse in nature.

Worst customer service EVER!!!!!!! I have hate coming to this place, But sometimes I have no choice…read moresince my primary doctor does not give birth control services. I have NEVER had a good experience here, and when I call to file a formal complaint, conveniently no one is avaliable or ever calls me back!!!!!! If I could give this place ZERO stars I would

i booked a appointment and they called me to cancel or rebook and not have availability until 2…read moreweeks from now. i need a refill of my medication and i need to see the doctor first but now i have to wait the two weeks because my appointment for today got canceled

In our attempt to enter the NEW Adventist Health Hospital ER entrance (formerly Bakersfield Heart…read moreHospital) we were most pleasantly surprised when the FORMER automatically-opened doors to the ER FAILED TO OPEN. PERIOD! Wow~. An opportunity to delay care for an emergency! Now that's a great way to get sued!!! DELAY OF CARE - OH, BUT WAIT! LET'S ADD A NEW TWIST! INTENTIONAL DELAY OF CARE!!! Hey, now that's the AMERICAN WAY, ain't it??? Especially when you are seeking EMERGENCY CARE! WOW! Adventist Health's signature logo of "Living God's Love...through healing, wellness and hope..." (Sic) couldn't be more true...because you going to DIE just trying to get in to the ER at their NEW hospital on "SILLECT" Avenue! And..."SILLECT" it is bc you going to be "Living God's Love" too...Cause you'll be in God's arms in no time at all~~~~!!!!! Way to go NEW Adventist Health ER entrance that Samson himself could not even F*cking open the freaking damn door is so damn heavy. WAY TO GO! Just absolutely LOVE it! One for the record books! WHOOOHOOO!~!!!!

My mom had an appointment for 7:30 and my sister checked her in and the guy ask for one cd but…read moredidn't want the other one so this delayed her getting called back to a room and also one of the assistant to me the Doctor was running late and my mom had broken her shoulder in 3 spots and her pelvis. My sister went out and asked if she was going to get called back soon to a room and we went to a room for like 5 minutes and they asked for the other cd for her pelvis , so she gave it to them then we where sent to another waiting room , we sat in this one for a few hours then my sister went down the hall to see if she was going to get called soon and they had told her they needed the cd and my sister said she had given it to them and they checked and they had not loaded it into the system, so after awhile I went looking for someone and seen the PA that came to evaluate our mom and she was talking to a Doctor, I asked if he was my mom's Doctors because we had been here since 7:15 am and she is in a lot of pain, when I was talking to the Doctor an assistant said that she can room our mom now, so then the Doctor came into the room with an ATTITUDE saying he does know if he want to see our mom because he feels like he is being attacked.. There is more to this story but I'm going to stop here....

My mother was only brought there by ambulance because you're the only trauma hospital in town, and…read moreshe was t-boned in a serious car accident at the age of 76. I was stuck home caring for another sick relative, but remained in close contact. No MRI, no head CT, just an x-ray of her ribs. She was sent home with two Tylenol. I was SHOCKED when I saw her the next day. Her face, arms, hands, and entire right side of her body was blue and purple. Thank goodness her doctor sent her for a full body PET scan. She does have more serious injuries, including a concussion. She had to wait a day, but he also prescribed her a small amount of pain meds. I get that doctors are much more cautious about prescribing these days, but this is a 76 year old, blind woman, who was the passenger of a totaled car accident, and not even a Toradol shot? Much of my family is decades long clean and sober, so we understand the conundrum, but this is trauma. Treat the patient, not the statistic.

Depending on what your visit is for. Urgent care experience…read morewas quick and fast for me. Kaiser Staff was nice and respectful and knowledgeable. Let's pray that the staff does not go on strike again because the other set of people or something else.!

Checking into Urgent Care and the two nurses and security guard were very snarky and condescending…read more Very unprofessional. Saturday June 6th, 9:30ish I'm a retired RN The staff I dealt with afterwards were very polite and caring.

I would rather pour honey over my genitalia and sit on a red ant hill than deal with these yahoos…read more Waiting over 90 minutes for a call. YES! A phone call to go over biopsy results. Not like I wanted to do this. Where is the respect and common courtesy? NOT HERE!

Such a great experience. Felt very welcomed and heard by Nurse Practitioner Danielle Chaney she was…read moreamazing and so was the staff and Tracy in the front desk. I recommend this women's center. Will definitely be back next year.