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Premier Vision Center

5.0 (3 reviews)
Closed • 8:30 am - 5:00 pm

Services - Premier Vision Center

Eye exams

Eye testing and diagnosis

Eyewear fitting

2 More Services

Laser vision correction

Retinal imaging

Premier Vision Center Photos

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Recommended Reviews - Premier Vision Center

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1 year ago

Dr. Owen and his staff are amazing. They are always so nice and will go out of there way for you. I will never go any where else.

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6 years ago

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Vold Vision - Dr. Rebecca Moser, O.D.

Vold Vision

2.1(26 reviews)
70.2 mi

While it's never fun to have a procedure done Vold did a great job for my wife…read more.. She just had a PRK procedure done today Jon and Christine were awesome and helped put her mind at easy. She initially thought she would have the "SMILE" procedure, however because of some eye issues she was not a candidate for that and had to choose PRK and was understandably very nervous about this and the recovery time. Staff was awesome, building was clean, observing social distancing and mask because of COVID. Now we move to the recovery phase but so far the first two phases have been great and highly recommended!

TL;DR - Unprofessional, unsanitary, time-consuming, and impersonal treatment of patients without…read moremeeting the doctor who will actually perform the expensive, optional surgery. I went to Vold Vision after another facility suggested I look into Lasik or a lens replacement procedure. Like other reviewers, I waited for 30-40 minutes to be called to the back. The tech just marched me to an exam room where she asked me questions and then handed me a case and told me to remove my contacts. There was no sink in the room and she was irritated that I asked to wash my hands. After that, she hurried me from room to room to complete a series of tests without word one about their purpose. I waited in a second waiting room for another 40 minutes. I could hear someone running through a spiel about lens replacement surgery with another patient. I decided to leave because I was getting weak from low blood sugar (now 1.5 hours in), but the optometrist (I guess, no one actually told me that) escorted the other patient out and then took me to yet another room, where she slapped a little antibac gel on her palms and proceeded to exam my eyes with her bare hands. Even in non-Covid times, that would bother me. Lasik wasn't even mentioned. The optometrist (?) really seemed to be selling the lens replacement. She didn't mention Lasik. I asked if I'd be meeting the surgeon and was told no, not until the surgery. That was the final straw for me. Any decent surgeon should take the time to speak to his patients beforehand. On top of that, he is charging $8000 for an *optional* procedure that isn't covered by any insurance company -- it seems wise to invest five minutes in meeting your prospective patients. I respect the OD's education, but the MD is the only one allowed to perform the surgery and should be the one speaking to the patients he proposes to treat. That's standard across the medical profession outside of regular tests, like colonoscopies, etc. Finally, I was then taken to the business manager's office and again given info on lens replacement, this time with a payment plan prefilled with my info. When I asked about Lasik, both people said only that I'd still have to wear readers, as if that was all I needed to know. I couldn't leave fast enough at that point. What a waste of time and energy, and possibly money -- no one mentioned anything about the cost for today. I know this review is long, but so was the appointment.

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Vold Vision - Call today for more information: (479) 442-8653

Call today for more information: (479) 442-8653

Vold Vision - Grace B, Vold Vision LASIK Patient

Grace B, Vold Vision LASIK Patient

Vold Vision - Call or text for upcoming dates! (479) 802-8831

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Call or text for upcoming dates! (479) 802-8831

McDonald Eye Associates - New Rogers Office!

McDonald Eye Associates

2.5(12 reviews)
76.5 mi

Dr Mengarelli diagnosed me with Macular Degeneration (AMD) in July…read more During the visit, he didn't show me the images of my eye nor the dursen that causes AMD. He did show me a chart. In discussions with other medical professionals about the lack of information provided during my office visit, I was urged to get a second opinion. I did go to another ophthalmologist for a second opinion, and it was confirmed, I had no signs of the disease. When I spoke to Theresa Pittman in the business office at McDonald, I told her I didn't feel I should have to pay the $140 owed after insurance, since I had to seek a second opinion to get a correct diagnosis. She became very defensive and told me that I had better listen to Dr Mengarelli, because he was a retina specialist and the other doctor I saw wasn't. She proceeded to read my chart over the phone to me. Theresa asked me how long it took for me to get an appointment with the second doctor, as if to indicate he wasn't busy nor a good doctor. Theresa told me if I didn't pay my bill, she will turn me over to collections and I replied I was fine with that because I didn't feel I should pay for a misdiagnosis. I have never in my life been turned over to collections and this will be a first. I've never even been late on a payment in my life but it's the principle of the matter. During our conversation Theresa told me Dr Mengarelli and the second doctor both work in the same eye surgery clinic. A soon as I got off the phone with Theresa, I called the second doctor's office and asked if he and Dr Mengarelli could confer and give me a consistent diagnosis since they worked together and knew each other. The two doctors did confer, and they are on the same page that I was misdiagnosed, and I DO NOT have Macular Degeneration, for which I am thankful. The second doctor's office was the one to relay this information to me I have received no communication from Dr Mengarelli concerning him misdiagnosing me. In a second phone call to Theresa, she did confirm that Dr Mengarelli did tell her that I did not have the disease but would still need to pay him. Two days ago I canceled my future appointments with Dr Mengarelli due to the misdiagnosis of a disease that causes blindness and there is no cure. Those days of thinking I was going to go blind were devastating. Had I not gotten a second opinion, I would have gone through life expecting to go blind. Today I got a certified letter in the mail from Theresa that they had dismissed me as a patient. I was hoping the packet would be from the doctor letting me know he made a mistake. However, I didn't intend on returning to him as a doctor so the dismissal is mute. The entire debacle has been handled unprofessionally with the diagnosis and the unprofessional response from the office employee. Theresa has denied she said the things she said over the phone, which doesn't surprise me at all due to how defensive she became and her abrasive nature. I hadn't planned on returning to a doctor that gives out wrong diagnosis but her letter of dismal was most likely Theresa's way of protecting herself from me having a future conversation with Dr Mengarelli and informing him of her actions and what she said about the other doctor and her reading my chart over the phone and telling me Dr Mengarelli was a retina specialist and the other doctor was not. (the other doctor is a retinal specialist) I caution any one who uses Dr Mengarelli to ensure he shows you your scans and explains the diagnosis in detail. I felt he had one hand on the door knob the entire time I was in his office. He was very hurried. When I told Theresa this, she said it was because he is busy. The other staff at McDonald have always been wonderful and I highly recommend Dr Coats and Bob in the optical department. My husband and I have spent over $3000 with them in the last year on glasses alone. I have always been treated with respect and care until this recent incident.

I specifically requested my optometrist to set up a referral for eye lens replacement. After a…read moreweek I called McDonald Eye Associares asking if they received the referral. The girl on the phone said they had and it was noted in my file they tried to call me to set up the appointment. I told her I had no missed calls from them and she pretty much insinuated I was a liar and instructed me to call back. I have yet to receive a call to schedule the appointment. This is a $7,000 - $9,000 surgery. My guess is they don't need my business. if this is how they run their office I can only imagine how they treat patients post-op. Now any trust I had in finding the best for someone dealing with my eyesight is null and void in regards to this business. They definitely need new office staff.

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McDonald Eye Associates - Termination of service received after informing Theresa Pittman of my intent to report the clinic to state optometry board.

Termination of service received after informing Theresa Pittman of my intent to report the clinic to state optometry board.

McDonald Eye Associates
McDonald Eye Associates

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Premier Vision Center - optometrists - Updated May 2026

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