Best urgent care I have ever been to. They are speedy, nice, and clean. Front desk girls were very nice over the phone which prompted me to want to come to this office. When I arrived I already had the paperwork filled out because I printed it online. They told me I was 2nd in line and they will call me shortly. The assistant was very sweet and the doctor was very nice and knowledgeable! I will come back for sure!!! Was there maybe 30-45 minutes but it didn't feel like it at all! read more

Very nice people, and you can just walk in without having to make an appointment. I called 10 different doctors and all of them said they were booked the whole day, then a co worker mentioned this place to me and got me an appointment in less than 5 minutes. Kristie and Dr. Green took very good care of me, I have been here 3 times so far and have had nothing but good experiences. read more

They had a new girl at the front who took awhile to process my insurance/information since I was a new patient but once the front desk girl helped her out, everything was smooth sailing from there! Staff is friendly, facility is clean, and they did their job efficiently. Very satisfied with this urgent care and will definitely return in the future! read more

Clean. Very nice staff. In and out pretty quick considering how long these things usually take.

I had the usual flu and cough. Waited six days to visit. Be the first patient walking in with patient information already filled (you can download the paperwork from their website). Out in 30 minutes. Steven was a young PA, but he was attentive and through. Answered questions on the OTC meds too. Definitely very good bedside manner. Front desk lady was also pretty friendly. Good experience. read more

I went in for a COVID-19 test. The appointment process was the easiest I've ever experienced. The staff was quick to contact me and when I arrived Maria was so courteous and explained the procedure and what to expect. Dr. Green should be extremely proud of his entire staff at premium urgent care! The drive-through testing and the quick response with the results were amazing. Thank you to the entire staff for making the process so easy! read more

There was only one person ahead of me and I've been sitting here for 35 min already. Seems that the staff is very slow.

I appreciate having a facility that puts the Care back in Healthcare. Went to the Clovis Urgent Care and Jesse and Dr. Green were very attentive to our sickly needs. I highly recommend these guys. And it's a bonus to not have to go to any ER in town and expect to spend the night in order to be seen. read more

Im not happy for their service today & definitely not coming back , i went there this morning and the lady who works in the front seems like she doesn't wanna work that day because she didn't greet with me as soon as i enter and she asked me how can she help me, and i told her about my rashes she asks me where and i show it to her, so i took my mask off and she changes her tone and said put your mask back on with an expression on her face , so I'm kind of annoyed with her customer service towards me ( I've been working in customer service for 14 years now Medical , Dental & Private company & Government ) I've never acted that rude . So after that i was really annoyed with the way she treated me Plus regarding in my insurance she told me the wrong information that i need to pay a copay in this visit so i was like it doesn't sound right ( we are a active duty family ) my point is we've been to a lot of countries and states in the US and we've never had to pay copay when we go to In network clinic and i call my insurance right away i was talking to my insurance representative and i ask her do you wanna talk to my insurance and she said no they are Not allowed to talked to them ( even on the speaker phone & my point here is i don't wanna waste my time and wait for another mins or so to see the dr ) and she keep insisting the copay and asking about the number of my case mgr( Thats the first time i hear it & i don't have any idea ) so i decided to walk away and find another urgent care near by & finally i found one and i see the dr right away without any hassle and no copay since its in net work too. So i tried to complain and i talked to the manager at this urgent care and i didn't really like the way she spoke to me too, she told me that every urgent care is different and tried explain to me why? I told her i know every urgent care is different but my benefits are NOT going to change and it seems like shes siding with that lady. Well good luck to your business and hoping that your customer service improves.... read more

Been here a few times and everyone there is always helpful. Jessie was very courtesy and respectful.. I would recommend this place to anyone that needs medical help. Make sure to set a appointment online, it'll be faster.. read more

I do not like how my case was handed at all, I truly feel this company or location in Clovis is a Scam. I got very sick one day and to protect my family I wanted a Covid 19 Rapid Test, First I called, they said they accepted Medical, so I drove from Selma to Clovis about 30 miles away, When I got there they took my info I started filling out my paperwork,. And then the receptionist called me and said my Medical was not accepted, How could that be? I just spoke to someone earlier, she brought out like a third grade paper, with a stoplight saying I was a Red Light, meaning not accepted, Really ,Unreal . Now she said the test would be 150 dollars and since it was my first time that's another 120 dollars ,Now I'm looking at 270 dollars. I am floored at what just happened , after going back and forth with the receptionist I folded and paid the money, When I got home I called again and once again they said they accepted Medical, so now I felt scammed, and I complained and posted my experience, and it wasn't till then I received a phone call from them and they made it right, Thanks, But a frustrating experience Too Late !!! read more

I love that you can make an appointment and fill out forms ahead of your visit. I made an appointment for 6:00, got there about 5:45, and didn't have to wait more than 20 minutes; there were three patients in the waiting room when I got there. The front and back offices were very clean. Once I was called back and had vitals taken, I waited very briefly for the physician assistant to come in and assess me. I was on my way home quickly after that. I would return to Premium for future urgent care needs. read more

I have never been to an Urgent Care such as this one. I was in and out with no problems, the P.A who saw me was great and the two MAs who helped I believe their names were Kristi and Jesse they take such pride in there jobs! And thanks to Connie for getting me back so quickly! Hands down best urgent care! Its great to know the staff actually does care. Thank you for your kind hospitality premium urgent care staff, you guys are great! Keep up the good work. read more

I gave them a one only because it wouldn't let me write a review worst experience ever went in for vision problems receptionist was rude I believe she was Hispanic upset because I asked her for a copy of a form she wanted me to sign that they offered it to me and upon request would be given shrugged me off with her arm so I had to wait now because she had to look for it I let her know I just don't sign anything without reading I don't understand why you would be getting upset for doing your job then snapped at me about placing my pin in the wrong box which I couldn't read I told her I'm here because of my vision that was the first strike second stroke was the Caucasian lady with short hair just complete attitude both receptionists acted like they were upset they had to work it was so bad I asked for my cards back and I am now headed to emergency only because other urgent care's aren't open I suggest you never use this place these people are in the wrong profession read more

Came in to have my hand looked at after being attacked by dogs on my morning walk. The girls at the front desk were friendly. For a Walk-In, my wait time wasn't all that bad. The gentlemen that took my vitals were great. I believe, Stephanie, who gave me a shot (not a fan of needles) was a sweetheart. Dr. Stephen was helpful and I appreciated his honesty regarding my hand. Dr. Stephen forgot to call in my prescription for antibiotics, but Stephanie gave me a call in the evening apologized and informed that the prescription was called into my pharmacy. Really great service! All around, a wonderful office. Thankful for this Yelp find! read more

This is by far the best urgent care. I am always in and out in about an hour or so. I also love that you can make an appointment online. I was feeling terrible today but Jesse was very nice and put me in a better mood. I would definitely recommend this place. read more

The two ladies at the front desk were professional and very nice! We were seen fast as well! Our pediatric office was closed so we chose to go to Premium Urgent Care. I'm giving it 2 stars because the nurse and doctor were not professional. The nurse had no personality and had a blah attitude. As soon as the doctor walked through the door you could tell he didn't want to be there. read more

You did the wrong test. I requested PCR COVID 19 TEST for traveling. Instead 2 SARS Antigen detection test was done. Unable to board my flight and I am stranded in LAX Airport. Very wrong of you. read more

I filled my paperwork online at 9 am. Waited all day for a call. Finally got a call around 4. Which they told me the price for a Covid rapid test went up. From $125 to $235. They charged me and told me a doctor would be in contact soon. 20 minutes later I got a text for a link for a televisit. Which I waited on for 30 minutes and NO doctor came on. I gave it one star because after wasting my WHOLE day they did refund me. read more

What a fast, knowledgeable clean and friendly care facility! Brought my daughter in last week and immediately we were seen. Definitely recommend their services to family and friends. We will be back:-) read more

Front desk gals ..amazing. Kristie the medical assistant Amazing . Dr Greenea laughable joke of a Dr. See Kristie asked me what Med I take "daily" I told her. Omitting my Norco because I do NOT take daily. So when the good Dr comes in he doesn't introduce doesn't say hello but says "so you take hydrocodone" um ya. Well you didn't tell her that. Ok I do and I'm NOT seeking more just need to find out how bad I hurt myself. Dr Green just because I take Norco AS NEEDED doesn't mean you assume I'm an addict. Don't want more just an evaluation of my fall injuries. ! You made me feel like a lying druggie and your bedside manor sucks the big one. I fully intend on reporting this comical dr to the board as he was more concerned with finding himself a narc addicted then finding my two broken bones. Oh yes 2 he missed. Stay far away!!!!! read more

Great friendly staff from the front desk people to dr. Jesse was a great person he did a great job and making me feel comfortable and reassuring everything would be ok read more

Three days before I went to this Clovis location, I went to one of the other Premium Urgent Care's on Herndon/Milburn for a UTI. Great experience there: super caring, friendly staff and quick, comfortable experience. I had called regarding my urinalysis results, and The doctor here actually called and wanted me to come in for another test, even though they had just closed. Turned out my UTI had progressed and she prescribed me stronger antibiotics. I've never felt so cared for by a doctor and nurses! Phenomenal experience! read more

My first time at this office. Everyone was very kind and professional. The office was clean and they were able to get me back and seen relatively quickly without an appointment. I will definitely be back if and when I need the urgent care again. read more

Don't understand why they are no longer providing drive thru covid test. If I am negative now and walk into a clinic that doesn't appear to sanitize after every patient (some of which are covid positive) then aren't i put at risk of exposure. Drive thru tests should be offered. Also the Dr. Thought he could finish my sentences. Seems like he was rushing and best practice would be to let me finish my question before you try and answering. 2 stars for the nurse that saw my initially and for the gentleman that swabbed and was polite and efficient. read more

Valerie at the front desk was incredibly rude. I asked very politely when my wife would be seen because she needed stitches. Valerie gave the vague answer that "They're talking to the doctor." When I asked what that meant, she repeated herself with a bad and condescending attitude as if saying it again would clarify. When I told her I don't know what that means, she shoo'ed me away with her hand and told me to go sit down. Then another family walked into the urgent care and they were unfortunate enough to speak to Valerie who was also rude to them! Bad day maybe? read more

I have been coming to this office for the past year and everyone here is amazing. This office is very friendly, very clean, all the Dr's (especially Dr. Green) are very knowledgeable, X-ray tech (Jesse) takes pride in his job. Did I mention there is very little wait time no matter what time you go. Overall, I'm very impressed with this office and staff and I highly recommend this Dr's office. read more

Been here quite a few times with one infection or another. They are the best Urgent-Care I've been to in my 62 years. They are fast, efficient, and so very friendly and nice. read more

Just left this place. After filling out paperwork and waiting 20 minutes with a sick child, I am told that they don't accept my insurance. I told them that I called and specifically asked before I drove there and they told me they did. The receptionist looked at me and said that they don't. Horrible. read more

Do not waste your time at this unwelcoming, poorly ran business. You are better off going to the ED. I was there yesterday for a sick 7 month old, was greeted by unfriendly workers who at first refused service because my daughter was out of town and I didn't have anything in writing giving me permission to take in my grandson! I asked if my daughter could give verbal permission and she denied the request. She didn't offer solutions until I asked about emailing the permission. I had tears in my eyes and people in the waiting room were so kind and empathetic. She finally told me that my daughter could fax the information. After 4.5 hours of waiting, the sweet lady next to me offered that I go before her, she asked the receptionist and was denied the request. I wasn't about to leave until my precious grandson was seen. I get into a room and this unfriendly doctor comes in and proceeds to quickly diagnose my grandson, I would not let him leave until my questions were answered, unsatisfactory to say the least. I explained that the baby had RSV a few weeks prior and requested a test be done, he said he didn't have the tests!!! Seriously? What kind of an urgent care is this. By the way, only one doctor, no nurse practitioner to help with the load. He prescribed antibiotics at the 24 CVS pharmacy. My husband gets there only to be told they don't have the medication in stock, we cannot call because they are closed!!! The only two people who were compassionate were the medical assistance who placed us in the room, NEVER AGAIN!!!!!! read more

This is the first time I've used this urgent care and the last. My family got COVID few days ago so we made an appointment via phone/video chat at 9 am. waited for respond nothing, then made another appointment at 12pm. waited and no respond. So at 2 pm. we called to find out why we never received a call, the guy answered and said they are sorry someone will reach out to us shortly. Noone ever did. I went to the Urgent care at 4:30 see if they can see me in person they said appointments are over they are not excepting any more patients. I told receptionist the whole thing what happened she said "There is nothing I can do for you it is too late" they wouldn't acknowledge they made a mistake and send me away. Person did let me know about another place. I went to another Urgent Care (the one they suggested) over there had absolutely no problem very pleasant people. I guess thank you for pointing to a better Urgent Care. read more

UPDATE: Even if you try to get your money back from this fraud of an urgent care by calling their billing number directly all they do is say a manager will call you but they never do. read more

Good experience this week. Needed to get my son to see a doctor after hours. Walked in and within 10 minutes was in front of Dr Minton. In and out quickly with a script for some antibiotics and a note for his school. Exactly what a Urgent Care should be. Thanks ! read more

I highly recommend Premium Urgent Care on Herndon in Clovis. All five visits that I've had within the last three years we're less than an hour. My most recent visit was 35 min. from sign in to exit. Very pleasant reception, waiting area and exam rooms. Always inviting and very clean. It's so much better than a lengthy crowded emergency room visit. The staff has always been friendly, helpful and courteous. Dr. Green is very professional, caring, precise and attentive. His concern is always to make me comfortable and help me on my way to healing and feeling better. I've also refered my adult son to Dr. Green for a physical for a job and he also had a great experience. read more

This is the worst clinic I have ever been to in my life. I waited an hour despite having an appointment. To see a PA instead of a doctor. Who provided no input on diagnosis and instead gave me an array of drugs to choose from and possible ailments. I came to the clinic concerned about a condition and they could provide me no information on my condition. I don't pay $$$ to health professionals to be told things that I could figure out from a Google search. read more

Easy, fast, professional and clean facility. I m from out of town, I'm here visiting family, and I got Sick and needed an urgent care. The waiting room was full when I walked in, but I was seen by the doctor and out the door in about an hour. read more

This was my first time there based on a friend's recommendation... and I was very pleased. I took my son in close to closing time (which I hate to do) but the staff was extremely nice. Not once did we feel rushed or like a burden because it was close to closing time. Dr. Green was a great dr, especially with my teenager. We will definitely start going here for all of our urgent care needs. True patient care from start to finish. Thank you. read more

I'll summarize. Excellent customer service. Approachable staff. Efficient, yet detailed diagnosis that took no time at all (wasn't very busy). I would recommend this location to anyone. Thank You. read more

I'm very grateful to have gone to Premium Urgent Care. I had a very bad lingering cough lasting for months due to allergies and Dr. Greene prescribed me the right meds because the cough went away. Very nice employees and the doctor saw me within 15 minutes of waiting. I've gone here a total of 3 times and great service each time. read more

Awesome Job Team, from entry to the finish James, Jesse and Dr Jennifer are just what I love about this urgent care! I Love when you have an appointment they totally stick to it, thanks James... they understand time is precious especially when your not feeling good....My 3 year old son had Jesse when we came in for his asthma a month ago and he was amazing with him and I just had him today and received the same great treatment!! This is the only urgent care I will bring my family too, thanks Dr Jennifer...trustworthy, compassionate, professionalism = Premium Urgent Care in Clovis!! read more