I needed an X Ray done but it wasn't available there So I…read morehad to find another place to go to

Front desk person is ok. The medical staff was outstanding! If you're lucky enough to see Chen-Hua…read moreLilly Young FNP. You are very fortunate she was very good helpful and caring. Made me feel comfortable. I had a run in with a table saw the won. She also has a great personality and funny. I can't say enough about her.

It is nice to not feel like just another number. The staff is kind and the Dr. is amazing. I like…read morethat she took her time to read over the notes left by the nurse and she reads them out loud too. I felt she did a thorough job in helping me to get well. I even returned for a follow up and so glad I did. You will feel cared for when visiting

This place is a joke! Do not come here unless you enjoy being disrespected. I came here because I…read moreneeded a PCP and an urgent referral to a cardiologist. This is not a hard thing to do. Two months later I'm still waiting! I called about this and the front desk woman said that I have to email them and ask for the referral! When I insist that I've already been to the office twice as a patient asking for help and this should be documented on the chart, she just laughs and hangs the phone up. This terrible front desk person has laughed at me on the phone twice and has hung up the phone on me twice. The dr I saw was not nice, never smiled at me was snobbish, never even touched me. I am a healthcare professional myself of over 50 years and I am outraged at this terrible office. Don't believe the fake favorable reviews ‍

Stopped by there today to see if I can get into an urgent care and the door was unlocked and open…read morebut there was absolutely nothing inside. This was the view!! kind of creepy, to be honest

First the good... the wait was only about an hour between the time I walked in until the time I…read moresaw a doctor. For most urgent cares thats pretty good. Now the not so good.... The receptionist was not friendly, welcoming, or minimally kind. I could see that I had interrupted her from doing her homework at her desk and I felt like I was treated as a bother to her. Actually the biggest issue I I had with my visit was privacy and confidentiality. The exam rooms are not rooms at all. They are just curtains. I didnt see any exam rooms with doors and four walls. You expect that in an ER at a hospital not a doctor's office. After I sat in the exam room waiting to be seen for 30 minutes. I could hear the doctor with another patient - someone who had come in to the waiting room and was filling out paper work when I was called to the exam room. I know that in a medical environment some patients need to be seen sooner than others. Its not neccesarily a first come first serve environment. Problem is that I know this patient's complaint was not pressing because I could hear the doctor tell her, "this is the most common thing we see in here". I pulled back my curtain because I thought maybe the staff forgot about me. When I did, the medical assistant sitting about 50 feet away admonished me for not keeping my mask on. I saw the doctor a short time later and was careful to keep my voice down as I spoke to him about my personal medical issue. He didn't do the same. This urgent care is as bare bones as you can get. Smiles, common courtesy, and privacy are scarce at Willow Urgent Care.

I'm glad I went to this urgent care. I had a high fever of 103 and was feeling very sick. They…read moretested me for the flu and COVID, and both came back negative. They also did an X-ray and found that I had pneumonia. The doctor was very helpful and did his very best to treat me. He gave me antibiotics, and I am forever grateful. I'm very thankful for the doctor and nurses -- they were very caring and understanding. Thank you to Dr. Gill, he's the best!!

I have been to this urgent care twice. The office is clean and the employees at the front desk are…read morewelcoming and helpful. This is especially important in a place like this, where patients are likely to be feeling on edge and unwell. Both times I've been here, my wait time has been very reasonable. The medical assistant and doctor were both easy to talk to and I really appreciated the doctor's calm and knowledgeable demeanor. One of my visits was for a moderately embarrassing issue and the doctor and MA helped me feel comfortable and I didn't feel any sort of judgement from either of them. My concerns were addressed both times I visited this urgent care and my issues were resolved. This isn't the closest UC to my house at all (I don't even live in this city!), but if time allows, I would absolutely choose this office again. And they are open an hour later than many other urgent cares!

TLDR: Dr Kerr and the staff at this urgent care are 10/10 fantastic, they are amazing!!!!…read more Firstly, I was shocked to find an urgent care that had such a high rating. Most medical facilities struggle to keep good reviews because lack of staffing cause long wait times and quick interactions. Secondly, I was shocked that the urgent care wasn't extremely busy and that I was brought into the back within 15 minutes of my arrival. Thirdly, I was so so IMPRESSED with how kind, and just happy my doctor was. I don't meet too many doctors who really strike a cord with me, but DR.KERR was genuinely just such a nice doctor. I was seen for a kidney infection, I knew the symptoms, had experienced them a year before, after a quick urine test he agreed. He said he'd prescribe a tablet to take once a day for 10 days, if I experienced fever to go to the ER. I asked if he knew how fast the CVS right next door would possibly fill that prescription (dumb question-that isn't something most doctors are really going to know, but I have word vomit sometimes) and he said it could take anywhere from an hour to longer. He asked if I ever used them before and I said no. He then said he wanted to give me an antibiotic shot that would at least cover me for 24 hours in case they didn't get the prescription filled that night, which was AMAZING. He didn't have to do that at all. I am so thankful that he did, though. CVS didn't get the prescription filled until late. I went to bed in a lot of pain due to the kidney infection, but that shot did it's job and by this morning I am as good as new!!!!! I'm still going to grab my prescription after work today, because following the treatment plan all the way through is how it gets fixed and doesn't just flare back up in a couple days, but I cannot express how fantastic Dr. Kerr and really ALL of the staff was.

So I filled in the questionnaire online at 10:40 and walked in at 12:15pm…read more I spoke with the receptionist in the front and she checked me in, then told me to have a seat. I wait over an hour plus and still no one has called me, people who are arriving after me are getting their name called and being seen. So I go up and talk with a different receptionist and she asked if I've talked to anyone once I arrived. I answered "yes" and she proceeds to hand me papers to "check me in". I asked her if this was paper work that I've should have filled out upon arrival and she answers "yes". The quality of care and attention to detail is poor at this office, I should not nor anyone else for that matter be overlooked for care because a receptionist failed to follow procedure. If I had not gone up to ask any questions I would for sure still be waiting in the lobby. 05/22/26 1:45pm

I have been seeing Rebekah Donahue for years, first at Central Valley Women's Health Associates,…read moreand she has always been incredibly caring, understanding, and knowledgeable. She has a way of making you feel completely comfortable and heard, which is such a rare and wonderful quality in healthcare. When I transitioned to Dizon Medicine, I was thrilled to find that Rebekah didn't disappoint in the slightest. She recently assisted me with scheduling an imaging appointment and, as always, was professional, attentive, and genuinely kind. It's so reassuring to know that she is always there when I need her. Rebekah truly goes above and beyond for her patients, and I feel very fortunate to have her as my nurse practitioner.

Horrible experience with this office for sleep medicine. I had a consult several months ago and…read morecan't reach anyone to follow up on the sleep study the doctor ordered. I've spoken to multiple staff and they say they will follow up and never call back. It's any luck if they ever answer the phone, the calls always go to voicemail and no one returns your call. This is the last place I would recommend.

Dr. Grewal is our hero. We had to get an examination for the DMV last year, because my wife is…read moreconsidered old and they keep demanding she get seen everytime she encounters the police because they are ageists. They can't help themselves, it's a human intinct. Everyone does it when they see old people. We had to meet a final deadline and Dr. Grewal checked her out and completed the form and faxed it literally at the last minute. There's nothing wrong with her and she has a perfect driving record, but if cops see gray hairs they instinctively think she should be taken off the road for public safety reasons, for any reason at all of no reason. He was kind and listened to her, did a physical and competency test and as expected she passed. This isn't the sort of thing her usually does which shows Dr. Grewal is basically a good person who genuinely cares and takes the time to listen. A shame just found out he's permanently closed.

I've been here twice, Once without insurance so I had to…read morepay over $70 for the visit. Once with insurance and had to pay $45 co pay with my good insurance, any who that didn't make sense. Now they have been calling me for a week straight saying something isn't wrong with my insurance and then the lady changes her story saying they keep calling my insurance saying this new one isn't my primary. She was saying I had to pay the full amount if I don't fix it. Rude. It was so confusing. I don't like being accused and hassled over the phone. The doctor is impersonal, and cold. I didn't feel cared for. They just wanted my money.

Walked in with 2 sick kids was not greeted by front desk she (Blanca) was busy cleaning her desk…read moreand phone apparently. With cold, inattentive mannerism finally greeted me with no eye contact. She seems very annoyed with us/me anyway not a pleasant first impression. Quite surprisingly, all bad weather cleared up rather quickly. Greeted warmly by Elaine ( nurse / med assistant) , and we were checked and treated throughly by Dr Sandhu. Professional , thorough , and kind with full respect. I would recommend this urgent care to anyone if you don't mind by rude front desk .

This is actually Camerena Health Urgent Care now. Not sure why they made this switch. It's gone…read moredownhill. The desk staff are pure LAZY. It's never busy and there is not an excuse to not do your job. I went in on 12/23 extremely sick. Doctor Lily was great -very compassionate and caring. I was prescribed antibiotics and inhaler. Before I left I specifically asked the staff to confirm with me that my scripts were sent to the Walgreens location I provided. She assured me that everything was sent. Well it was not. Xmas eve and Xmas came the following days and I was screwed out of my meds until 12/26. When I called and asked for the reason the girl just said "oh well we didn't input your pharmacy information" meaning when I asked for confirmation the front staff was lying when they confirmed everything was set. Unacceptable 2 stars for doctor Lily. But overall Sorry excuse for an urgent care. Avoid.

I cannot say enough about the incredible team at this urgent care. They truly saved my son's life…read more From the moment we walked in, everything moved swiftly and with such professionalism. There was no hesitation -- they recognized the seriousness of the situation immediately and took fast, decisive action. In one of the scariest moments of my life, the staff stayed calm, focused, and compassionate. Their quick response and expertise made all the difference. I am beyond grateful for their knowledge, efficiency, and genuine care. Because of them, my son is here today. Thank you for being heroes when we needed you most.

Took someone here to get an X-ray on their toe. Walked in to ask and make sure they are able to do…read moreso. Yes, when their X-ray tech is in they are able to. The receptionist was nice and helpful. The place is quiet, clean and lots of seating. There were a few people ahead of us, took approximately 30 minutes to get in and total maybe 2 hours. They gave a diagnosis and prescription to pick up. They also offered a shot (forgot which pain med it was) for the pain which was helpful. The toe wasn't broken and they bandaged it up and gave her a protective open toe shoe to wear. I felt they took good care of us.

I would recommend this place to anybody They are very…read morehelpful. They are very kind. There was no waiting very very nice people Thank you for helping my mom

My regular doctor's office was closed but they recommended me to this urgent care. And I'm glad…read morethey did! The receptionist was so kind and friendly, he made me feel comfortable immediately. I was the only one at the office on a Friday evening, so I saw the doctor pretty quickly. She was very thorough, knowledgeable, kind, and caring. This office felt more like a small doctor's office than what I normally think of as "urgent care." I definitely recommend!