Prime Property management is a very competent company. As a home owner looking to protect myself…read morefrom all the laws in the rental property business. Prime property management is here to take the stress of worrying if I'm compliant, my tenants do not know my name!! I highly recommend ppm for all your property management needs. Also Ashok is so helpful and courteous.

They are extremely professional and any issues we may have had are handled swiftly. I really like…read morethat everything is handled through an online portal which makes it so much easier. They are great with communication and I appreciate how easy everything is.

I started working with IPM to manage my properties about a year ago, and I couldn't recommend them…read moreenough. Elly has been an absolute delight to work with, and her ability to seamlessly manage my properties has taken a huge weight off my shoulders. The entire experience has been smooth, professional, and stress-free.

As a property owner, I can't say enough good things about Investor's Property Management. Paula…read moreruns an incredibly well-structured and organized company that truly takes the stress out of property ownership. Elly has been a pleasure to work with -- always professional, attentive, and quick to communicate with both owners and tenants. A huge thank-you as well to Jeff, Kelsi, and the entire maintenance crew for their efficiency, reliability, and positive attitude. Every service request is handled promptly and with care, and the quality of work consistently reflects the great value this company provides. Investor's Property Management has exceeded every expectation -- an absolute 5-star team through and through!

Living out of state, we are very pleased with the service we are getting from White Glove PM. They…read moreare very responsive with all my concerns, and our property is well taken care of. I highly recommend them for all your property management needs.

I've been working with White Glove Property Management to manage my rental and it's been a very…read moresolid experience. Communication is consistent, they handle issues quickly, and I feel like the property is being looked after--not ignored. They pretty much handle everything and provide good updates, which has made the whole process a lot less stressful for me. They also did a great job with tenant placement -- I've only had the one tenant, but they've been long-term, which says a lot. The online portal is easy to use and makes it simple to stay on top of everything. I'd definitely recommend them if you're looking for a responsive, professional property management company.

My Partner and I had such a great experience working with Astrid throughout the rental process…read more From the very beginning, she was incredibly kind, patient, and responsive. She took the time to answer every question we had and made what can often be a stressful process feel so much easier. What stood out to us the most was her dedication. Even while she was on vacation, she continued to communicate with us and made sure we had the information we needed. That level of care and commitment is rare and truly meant a lot to us. We always felt supported, informed, and valued every step of the way. If you're looking for a property management company that genuinely cares about its clients, I highly recommend them, especially if you have the opportunity to work with Astrid. Thank you for making our experience such a positive one!

I am posting this to clarify my experience regarding our rental and my interactions with Chris…read moreHelmich after my previous review was removed. Chris stated that he offered us assistance and a resolution to our financial hardship. That is simply not accurate. The only communication we received was a reminder that rent was due, along with notice of a $56 late fee if payment was not made on time, followed by the statement that after six days we would receive an infraction notice. At no point were we offered an extension, a payment arrangement, or any form of accommodation. Additionally, the unit owner never reached out to us directly to discuss any alternatives or support. During our tenancy, there were serious maintenance concerns that were not addressed in a timely or satisfactory manner. When our apartment experienced flooding and the air conditioning unit was deteriorating, Chris was nowhere to be found. The A/C installation was so poor that you could literally see daylight around the casing. The flooring, which is supposed to be white, appeared black due to the condition, and the state of the oven was unacceptable. We documented everything with photos and videos. My mother, who worked in property management for over 10 years, personally inspected the unit and identified multiple issues that should not exist in a properly maintained rental. There should never be mold present in a water filter--period. We were also told there was a separate heating unit, yet we were left without a functioning heat source while the apartment was extremely cold. This is not just an inconvenience--it is a violation of California housing standards. Under California Code of Regulations, Title 25, Section 34, rental units must be provided with heating facilities capable of maintaining a minimum temperature of 70°F in all habitable rooms, and those systems must be permanently installed and maintained in safe working condition. Portable heaters do not satisfy this legal requirement. We were further told that the overall condition of the property was "not their responsibility," yet our lease binds us to their management, and we were refused contact information for the unit owner when we asked to address these concerns directly. At this point, we are requesting that all communication be handled in writing via email so there is clear documentation. Phone calls are not acceptable. This ensures there is an accurate record of what is said and prevents any misrepresentation of conversations. I will be sharing documentation so others can understand what our experience actually was. This is not about "image" or "quality control," but about accountability and ensuring tenants are provided with safe, habitable living conditions as required by law.

This is a beautiful home and it was easy to follow the steps on the app to get the key to open the…read moreproperty.

I appreciate the legal insight they offer for my property management. I would never use anyone…read moreelse. Great experience.

We have been renting through APG Properties since June 1, 2021, for our home in Buena Park, CA, and…read moreour experience has been wonderful. Their team has always been professional, responsive, and quick to handle any maintenance requests or concerns that come up. What truly stands out is their patience and understanding. Life has handed our family a few sour lemons over the years, and APG Properties has always treated us with kindness, compassion, and respect during difficult times. It's rare to find a property management company that genuinely cares about their tenants the way they do. We truly appreciate their communication, fast response times, and the way they make renting feel less stressful. We are grateful to have had such a positive experience over the years and would highly recommend APG Properties to anyone looking for a reliable and caring property management company.

APG Properties has been very easy to work with all of our needs at our property. I would recommend…read morethem as a property management company.

I cannot say enough on how great Right Choice Management assisted us with the rental of our lease…read more We had a lease in place due to the purchasing of our home we needed an early termination. To honor our lease agreement we hired Right Choice to assist with finding a qualified tenant/ owner approval. Within our 30 day escrow Laurie and George assisted with listing the property and processing application. They successfully found a qualified tenant that was accepted by the owners which allowed us to legally terminate our lease. Laurie is outstanding with communicating all correspondence, application, credit and back ground check. Our process was effortless she took control of everything!! I highly recommend Right Choice Management in all areas of property management . They are worth every dollar!!! Thank you Laurie and George!! Happy Client!

In my experience as a landlord with them they are the 'Right Choice' for the tenant and not the…read morelandlord. They only did one inspection of the premises in about 10 years. For most repairs they have their own people and get them pre-approved in the lease so they don't have to bother getting any quotes to compare for any repairs. When the tenants moved out they left a mountain of trash behind. Right Choice paid their own handy man handsomely from the security deposit for hauling out the trash but didn't withhold any money for general cleaning. The owner of this business is called the 'King of Brea' by some people because he is very successful in the real estate business and owns a number of businesses in Brea. When you are that successful you have leverage and he doesn't mind using that leverage.

After dealing with terrible property managers like MF Property, coming across Amy was such a…read moreblessing. She's a remarkably competent, switched on honest manager and realtor who is accountable. I had a terrible tenant that MF gave a free pass to for his personal reasons and when Amy stepped up, it was a relief. She was a true professional. Dealt with the tenant's shenanigans and tricks and had access to legal advice so we always knew what to do. When the tenant started acting crazy and said she would only vacate the property at midnight, Amy rose to the challenge and made sure the keys were handed back, something no other manager would have ever done. She has a tremendous work ethic and is an excellent realtor when it came to selling the property. After years of dealing with awful, lazy property managers, Amy is one of a kind in this business.

We are beyond grateful for our incredible property manager! From the very beginning, Amparo has…read morebeen proactive, professional, and truly on top of everything. She found tenants for our property quickly and has handled every issue that has come up with care and efficiency. Communication was one of our main priorities and it has been seamless. She keeps us in the loop without overwhelming us, responds quickly to any questions we have, and always makes sure we know what's going on. That kind of transparency and reliability is priceless. We feel confident knowing that she's managing our property as if it were her own. Her pricing is very fair and affordable!!! The level of service we receive far exceeds what we pay, and we feel so fortunate to have found someone so reliable for the past year and a half. We can't recommend her enough -- thank you for everything you do!

Pleased with responsiveness to my inquiry by Angela. I needed a pool key fob and she was able to…read morehelp me immediately. I felt she wanted to help me and treated me respectfully. I also felt that the reception I received, on entering their offices, should have included at least acknowledgement that I had walked in the door. Ignoring clients, when sitting at a reception desk, is not a good way to impress people.

The worst property management experience I've ever had. I live in a gated townhouse community, and…read morerecently I needed an updated insurance certificate from the HOA to provide to my mortgage company before the deadline. I reached out to Angela early in the month, explained the urgency, and followed up multiple times. For weeks, the only responses I received were either no reply at all or a brief "Not yet." Because of this unnecessary delay, I eventually had to contact the insurance company myself and obtain the document directly. Only after I informed Angela that I had already secured it on my own is when she decided to send it to me. When I told her that any penalties caused by the delay would be her responsibility, she suddenly responded immediately claiming she had no control once the board signs the document. That was simply untrue, because the version I received from the insurance company already had the HOA board's signature on it. At that point, to me it sounded like she either had the document all along or simply chose not to do her job. Who knows. Angela used to be responsive and reliable, but that is no longer the case. This level of negligence, lack of communication, and dishonesty is unacceptable for any property management company.

I'm not sure why or who picked leader escrow for this buyer but, to get…read moreA copy of your file or all your documents in one email... nope you have to email back and ask " where is this or that form"? Then it trickles in later... so you ask yourself.. hum I wonder if this company is holding any thing else back.... so you call for your file.. they ask " what document were you interested in" ? Dah my file!!! What part of my file don't you get... oh that file. Well that will cost you $200... can you believe that people? 1 star is pushing it!

Their customer service was appalling with a complete lack of response to recent emails. I wasn't…read moresure I wanted to post this so I put it in draft, but after thinking about it for a few months I decided I needed to share my thoughts. Perhaps other locations are better. It would not be hard to be. They were absolutely the worst escrow company I have dealt with out of dozens and dozens over 8 years here in SoCal. My impression - they simply don't care. They get business from REO agents and banks so there is no attempt to do a good job.