Living out of state, we are very pleased with the service we are getting from White Glove PM. [[HIGHLIGHT]]They are very responsive with all my concerns[[ENDHIGHLIGHT]], and our property is well taken care of. I highly recommend them for all your property management needs. read more

[[HIGHLIGHT]]I've been working with White Glove Property Management to manage my rental and it's been a very solid experience.[[ENDHIGHLIGHT]] Communication is consistent, they handle issues quickly, and I feel like the property is being looked after--not ignored. They pretty much handle everything and provide good updates, which has made the whole process a lot less stressful for me. They also did a great job with tenant placement -- I've only had the one tenant, but they've been long-term, which says a lot. [[HIGHLIGHT]]The online portal is easy to use and makes it simple to stay on top of everything.[[ENDHIGHLIGHT]] I'd definitely recommend them if you're looking for a responsive, professional property management company. read more

Been using WGPM service since 2016, Blake and his team is always professional, fast responding, quick to act and taking care of both our property and out tenant. Highly recommended. read more

I have been a Tenant at a WGPM property for the past four years. We encountered several major issues during our four year tenancy, and never felt that we were alone. [[HIGHLIGHT]]Kelli always provided outstanding service, quick responses, communicated with us constantly when resolving our issues and went above and beyond to assist my family.[[ENDHIGHLIGHT]] We are relocating but are very grateful for the exceptional service we received from Kelli and White Glove while we were here. read more

A highly dependable and professional property management. [[HIGHLIGHT]]Each time I reached out to them with a tenant issue, the team took care of it quickly and with a great attitude.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Great property management team.[[ENDHIGHLIGHT]] Always on top of everything to do with the propert.

Having used several different property management companies in the past felt like I had to give my honest take of White Glove. I had called White Glove to discuss managing a condo for me, and their biggest selling point was the amount of different vendors/handymen they have and that they give a good honest fair prices. Having owned vacation homes managed by property management I've seen very high costs for high demand areas. Upon inspection of my property once I received pricing of to get my condo ready I must say the prices were not really fair. One example is wanting $4600 to paint a 850 sq ft condo. Not the biggest deal, but they also start charging monthly the moment you sign, versus many other management companies which start charging once the property is rented out. What really brought this over the top was after their inspection and cost sheet given to me they hadn't mentioned the water damage coming from upstairs. The upstairs unit balcony was leaking water into my unit. When I inquired why this wasn't brought up or mentioned I was told it would be handled in the painting quote. Very suspicious as you would think it would be mentioned as part of the inspection and the painting quote did mention what would be painted but also did not mention the leak. And lastly, painting it over is not fixing the issue the source of the issue must be resolved (the upstairs balcony). I would have accepted if they just said they missed it, as honesty is key for me. Though I had a property management company I had to open a case with the HOA myself and discuss the issue as the HOA should cover exterior repairs. Isn't the point of the management company to help resolve these types of issues? Not to mention there was other water damage in another location due to bad sealing of patio doors which was not seen nor mentioned. Other issues are the extra fees they have. Document mailing, bill pay, warranty claim, inspections, even lease renewals all have fees. These days most management companies are charging a regular percentage fee, and tenant finding fee and that's pretty much it. And also beginning the charges only once a a tenant has been found. When calling to cancel they heard my grievances and said they would waive my cancellation fee, but the next day determined they did nothing wrong. I'm fine with that as I was just happy to get out of the contract and to pay the fee. Figured most folks that haven't had a property management company before would be fine with this type of service & fees, but hopefully some will learn from my mistake. Found a new property manager immediately after only charging tenant placement, and monthly fee. Helped with making the condo ready and rented out weeks later! read more

[[HIGHLIGHT]]We've been working with White Glove since 2021, and they have been nothing short of outstanding.[[ENDHIGHLIGHT]] Before they took over, our rental unit was struggling, and we were even considering selling. Thanks to their proactive management and professionalism, the property turned around completely and has been running smoothly ever since. They took full ownership, and even completed some major repairs and maintenance issues that had been accumulating. [[HIGHLIGHT]]Blake, Kelli and Megan are incredibly responsive, always available when issues arise, and go above and beyond to make sure both we and our tenants are taken care of.[[ENDHIGHLIGHT]] We couldn't recommend them more highly! read more

I've lived in a WG-managed property for over 6 years and have had a great experience. Maintenance requests are always handled quickly, and [[HIGHLIGHT]]the online portal makes it super easy to pay rent and submit issues.[[ENDHIGHLIGHT]] Their rates have also been very reasonable compared to others in the area. Overall, I've been really happy with the service and would definitely recommend WG to other renters. read more

lived in a property managed by WG for over 6 years. -Always fast & prompt service calls -[[HIGHLIGHT]]Great portal service for payment & property issues[[ENDHIGHLIGHT]] -Very reasonable rates on properties -Overall very pleased with the level of serivce as a tenant. read more

Incredibly shady company. [[HIGHLIGHT]]I viewed a rental and I could not get the key to go back in the lock box. I've tried everything even googling how to do it while I waited 20 minutes to get help from their staff.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I'm eventually got a hold of someone and they said just to put the key Somewhere safe and hide it to let them know where I put it.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Then I got a call from someone else and I told them I just spoke to someone and they told me to hide the key and they said well did you try this and then did you try that, and I said yes and she said well send me a video.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I said I can't anymore. I have to leave. It's now been 30 minutes over 30 minutes. And I have to go. I'm sorry I'm done with it. And she went silent and I saw an email that immediately rejected me from the rental.[[ENDHIGHLIGHT]] I said hello ma'am are you there and she said, well, you said you were done. [[HIGHLIGHT]]I agreed to go ahead and send her a video. And eventually she wrote back. Just to hide the key.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]But I am absolutely shocked because I tried to work with them and I stuck around when I didn't even have to try to be responsible, and instead of understanding, the effort I made she denied the rental application and then didn't respond to me on the call.[[ENDHIGHLIGHT]] I wasn't even interested in the unit anyways because it was falsely advertised as 1000 ft.². Another reason not to trust them. read more

White Glove Property Management, Inc. - Denied bc I wasn't willing to stay over 30 min to work on a broken lock box. Perfect credit ,perfect history. - Property Management Near Me - Fullerton, California

[[HIGHLIGHT]]As a new tenant, using WGPM was the easiest process ever.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Megan and Lynsey were my primary contacts and they were very responsive and helpful in securing our new home in a very competitive rental environment.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They were able to get my requests communicated to the home owner in less than 24 hours.[[ENDHIGHLIGHT]] From the time we first saw our new home, we signed documents within two days. [[HIGHLIGHT]]We couldn't be more pleased with their attentiveness and we look forward to working with this team as we make many memories on this new journey.[[ENDHIGHLIGHT]] read more

Hey guys - I retained the services of WGPM about two years ago and could NOT be happier ... if you are looking for a very solid firm that will take care of all your property management needs ... look no further - call these guys now ... https://www.whiteglovepm.com/ 714.515.3395 ... seriously read more

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[[HIGHLIGHT]]I've been using White Glove Property Management, INC for renting my property and I couldn't be happier with their service.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The staff is very friendly, professional, and always quick to respond to any maintenance requests or questions I have.[[ENDHIGHLIGHT]] What really stands out is how proactive they are, regular property inspections, clear communication, and timely repairs. It's rare to find a company that is this reliable and organized. read more

[[HIGHLIGHT]]It was a great experience renting from white glove property management![[ENDHIGHLIGHT]] [[HIGHLIGHT]]The team members were awesome to work with, Blake, Kelli and Megan were wonderful![[ENDHIGHLIGHT]] [[HIGHLIGHT]]They are very responsive, reliable and reasonable.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]As long as you treat them and the property with respect, they will reciprocate![[ENDHIGHLIGHT]] read more

We have 3 rental properties that White Gloves has managed for over 11 years. [[HIGHLIGHT]]Blake, Kelli, and Kim are our contact managers and I can't emphasize the importance of having a responsive and honest team to oversee your units.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Our experience with this team is they are professional, know the market climate, and have open communication with us.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]We receive phone calls, e-mails ,texts, and photos to keep us updated on all issues.[[ENDHIGHLIGHT]] Thank you Blake, Kelli and Kim for handling, repairs, rent increases, new tenant screening and providing us with accounting summary at the end of the year to send to our accountant for tax preparation. Our accountants give them high praise for the ease to use their report. Because of their management, we have low tenant turn over. [[HIGHLIGHT]]Blake and Kelli develop relationships with tenants and in turn the tenants are very cooperative.[[ENDHIGHLIGHT]] The team treats these units as if they lived in them, promptly responding to repairs as needed! Don't look any further, White Gloves Property Management is the best!! read more

I fairly recently (3 years) purchased a rental property in Orange County and I live in another state. WGPM was reccomended to me by the seller who had been using them. [[HIGHLIGHT]]I have found Blake and his crew to be exceptional communicators.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They keep me updated on all matters relative to my property.[[ENDHIGHLIGHT]] They provide detailed repair reports, often including pictures. I feel like my property is well- cared for, and I recieve my rent in a timely manner. What more could an owner ask for! I highly reccomend White Glove if you need a superb management company! read more

[[HIGHLIGHT]]As owners from a long distance, we have been using White Glove to manage our property for two years, and the overall experience has been great.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Blake has seen through the entire renting process and is very prompt and patient to address our concerns and needs.[[ENDHIGHLIGHT]] Meanwhile, Noel, Lynsey, Kim and other team members have been consistently attentive to details in various matters such as insurance, repair, and tax, keeping our anxiety at bay. [[HIGHLIGHT]]Their pattern of communication is assured, paced, yet fully transparent and honest.[[ENDHIGHLIGHT]] We just renewed the leasing contract for another two years and would recommend them to anyone in need. read more

This company is amazing, great communication and always knowledgeable about any concerns and needs we needed. We found what we needed, thank you so much!!! read more

Blake and his team managed our rental home in Fullerton for the past nine years. the service they provided was exceptional in terms of prompt communication, evaluation of potential tenants and assessment of common issues that all homeowners deal with, and rapid engagement of the proper professional service companies when needed. When it became time to sell, Blake provided an honest assessment of the property and what was needed to get the most out of the property, and in conjunction with their suggested real estate agent, we were rapidly able to sell our property for over asking after just one weekend showing. Overall, I cannot recommend White Glove Property management company highly enough for their honesty and professional competence. Robert read more

[[HIGHLIGHT]]White Glove is an amazing group to rent from.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The team is quick to respond and handle whatever you throw at them.[[ENDHIGHLIGHT]] It can be tough to find management companies that feel like they have the renters best interest at heart, but not with White Glove. There aren't hoops to jump through, and I genuinely know they care about me, not just making a buck. Highly recommend working with this team. read more

Compared to my previous renting from another property management, White Glove Property Management has been extremely helpful and responsive during this past year I leased with them. The moment I raised any concerns or issues, they have either immediately responded or take no more than 24 hours to reply. I deeply appreciate their assistance this past year and if I could rent from them again, I would!! read more

Coming back to provide an update on my recent engagement. After trouble with a vendor relating to a home repair Blake personally called and made sure we were able to get the repair completed. In the interim, he also provided us a temporary solution until the repair part was able to be delivered. Also special thanks to Kelli who worked with me when we ran into challenges with the repair vendor. I truly appreciate the level of service provided to rectify a tough situation. read more

Received a call back after a disagreement and the owner was very helpful to help me understand what the misunderstanding was.

Blake was nice till we signed the contract and his tone changed as soon as we signed the contract! As soon as we signed the contract he started bringing up new items - that we can only use their vendors for work. These vendors charge multiple times normal rates and give white glove a kick back. One time for removing a small piece of trash from the unit, they charged us $475. They have a clause that they don't have to get our approval for under $500 but they charge us a ton of money for random stuff and keep it all barely under $500 He also didn't tell us till after that we have to pay $300 per unit to onboard them. And that we have to have $500/unit reserves with them from day 1. They didn't do anything the manage the property and we had to take it back after 2 months. But they still charged us for 5 months and still hasn't released the remaining funds read more

[[HIGHLIGHT]]I've rented an apartment managed by White Glove Property Management for four years and everything has been great![[ENDHIGHLIGHT]] [[HIGHLIGHT]]The team was very helpful getting everything set up smoothly when I moved in.[[ENDHIGHLIGHT]] Since then, Kelli has been absolutely phenomenal in helping with maintenance requests. She's very responsive and has always helped find a great solution. I'd certainly recommend them as a tenant. read more

From a vendor's perspective, Kelli Capone is an absolute pleasure to deal with. I first enrolled as a White Glove vendor for Kelli when I worked for a plumbing company 3 years ago. Now working for a Residential and Commercial Fence company I am lucky to be part of their vendor list once again. Every time I receive a work order from Kelli I know that all the back-end work has been taken care of: For example, I receive pictures, details of the job, tenants information, maintenance limits, and more. This makes my job a lot easier to better understand what her customers want. Communication with her has always been easy, getting a hold of her is never a problem which says a lot about the attention and care for her customer's properties. In some instances, She even answered my calls well after 5 pm and emails. If you are looking to find a property manager that puts attention to detail, works hard to get the best outcome for her customers, and treats her tenants like valued customers then Kelli Capone is your gal! PS. Her vendor expectations are the highest I've known to come across and this is only because she only wants the best for her customers. read more

[[HIGHLIGHT]]Wonderful customer service.[[ENDHIGHLIGHT]] Quick and timely resolution!! [[HIGHLIGHT]]Never have I felt so heard by a management company.[[ENDHIGHLIGHT]] Thank you! read more

[[HIGHLIGHT]]great team of support appreciate all the hard work[[ENDHIGHLIGHT]] and look forward to more times in the future

[[HIGHLIGHT]]Great customer service.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Always receive a response in a timely matter.[[ENDHIGHLIGHT]] Would highly recommend. read more

I went years without a property management company, until I talked to a friend who was using one and I realized all the mistakes I've been making. I was introduced to White Glove. Hiring them to handle my rental property was the best financial and piece-of-mind decision! They really show an interest in preserving and maximizing my property investment. They have even helped me source repair services and home improvement specialists. I sleep well knowing White Glove always has me and my property covered. read more

After working with Blake and his team for the last 5 years, this review is overdue. My experience with White Glove has been nothing but first class all the way. The white glove team has been professional, courteous, friendly, caring and accommodating without exception. Special shout out to Kelli! Thank you for the years of service! If you are on the fence about which Property Management Company to choose, I would highly recommend White Glove without hesitation. - Joe read more

Kelli Capone from the account management team has been providing me with excellent services. She understands the frustrations and inconveniences caused by household appliance breakdowns. She had arranged for proper vendors to attend to my needs in a timely fashion. read more

Destiny Construction, Inc. did such a great job revamping my bathroom, replaced the drywall and closet shelves.  Installed new carpet.  They were quick and efficient. They showed up on time, professional worked hard to get the job done timely, cleaned up, and completed the project quickly and as scheduled. Their employees are always on time, professional and work hard to get the job done in a timely manner. I would definitely highly recommend to anyone looking to have their home remodeled, general repairs or construction needs. Outstanding job!!!  Thank goodness for Destiny Construction, Inc. my bathroom and closets looks fabulous. It was a pleasure working with Isaac and his team. Amazing service. read more

White Glove Property Management, Inc. - Bathroom - Property Management Near Me - Fullerton, California

We were renters for a year in a home they managed. They were quick to respond to repair requests and easy to contact when something went wrong that needed to be immediately repaired. However, when we called and spoke to anyone they were always very rude and short to my husband and I. When we moved in, our hot water did not work for a week and they were not quick to provide service or prorate the rent. Our oven also did not work when we moved in which tells me they did not thoroughly check if everything was in working order before we moved in. When we called to get these two things fixed, the man on the phone stated that they are "not a concierge service" and we "should be grateful to be chosen as the renters". Additionally, they charged us $625 from our deposit after moving out. They claimed it costed $195 to patch a small hole in a door for the "supplies and labor". The rest was for "cleaning". Overall, not the friendliest management company we have experienced. Do not recommend. read more

Shady business you want to pay double cost for repairs!!! Contract you sign will give WGPM to much control over your property. They will charge you 20% of every repair bill!!! Late fees even when paid on time! Good luck getting a call back!! He thinks he can do whatever he wants. Deny deny deny I didn't do it. I didn't do!! The facts don't lie!!! read more

We lived in a property for 4 years managed by white glove. Such a great experience from the beginning of our lease which was different but good, didn't meet anyone in person just had a code box and was able to view property and then apply - it was smooth. Over the 4 years we had a couple repairs come up and they were so fast and efficient!! Was super helpful since we had a little girl too! Blake and Megan are professional, nice, and attentive. The best we've ever dealt with. We would definitely use them if we ever rent out our home. We appreciate the good experience and we thank you for it. I would recommend white glove! read more

He told us that we will make more money with them because he will be charging more late fees etc. but afterwards we found out they keep all the extra fees and doesn't share a penny with us. They said they will handle some evictions for us but as soon as we signed the contract the story changed and he said there is no reason to evict any tenants. We had already started an eviction process with an attorney and turned over all the documents and progress we had made. They ignored everything we had done and made us charge for redoing everything. He also started treating us like garbage and yelling at us on the phone and disrespecting us over the phone whenever we questioned anything read more

White Glove PM Inc provides quality service with customers first and foremost. From day 1, there was little for us to do. Blake, Kelli, and Megan prepared the property and helped find a high quality tenant that stayed until we sold the property. Through the intervening years, their service was impeccable and they recommended a realtor agent and helped prepare the house for sale. All went smoothly. For me, White Glove PM provide a high value and great return on every dollar spent. read more

I appreciate Blake and his entire team. I'm a first time owner renting out my property and I've had my property managed by them for 3 years. They have been patient, knowledgeable, and super responsive to my many questions. They helped prepare my property for the next tenant and we're able to find tenants very quickly (in 3 weeks or less!). I am very pleased with their services and highly recommend white glove property management. read more