I had a confirmed appointment for a tour at 6:30 PM. I arrived a few minutes after 6:30, (6:33)…read moreentered through an open door, and was not told in any confirmation email, phone call, or instruction that I needed to ring a doorbell after entering. I felt uncomfortable walking around trying to find someone to help me, and I texted at 6:37 PM that I was there. A trainer eventually approached me and was polite, but the overall experience felt disorganized and uncomfortable. When the manager came out, the focus seemed to be on how I entered and whether I rang the doorbell rather than the fact that I had a confirmed appointment and did not know their process. After I left, I received a phone call that felt more focused on explaining why the situation was my fault than resolving the miscommunication. This gym may be a good fit for others, but based on this experience, it was not the right fit for me.

An awesome gym that's tucked away in one of the calmer parts of Chino. Do not let the size fool…read moreyou- it has pretty much every great machine you need for every body part. But for me what really made the gym stand out is how awesome the people that work there are. Both Tristan and Robert (who both help manage the location) were extremely accommodating to me when I first started showing up and weren't at all pushy about trying to get me to sign up permanently, which to me is a good indicator that they actually truly care about servicing their clients and not making them feel like a "number". All in all, I would definitely recommend this gym to any fitness enthusiast- especially those who like to work out at both the late and early morning hours

From day one, everyone has been welcoming, encouraging and focused on helping each other, become…read morehealthier, stronger versions of themselves. The variety of classes, including CrossFit-style workouts, bootcamp, Hyrox and kids programs allows for something for the whole family. As a mom, the monitored kids room has been invaluable and has allowed me to prioritize my health consistently. In just 14 months, I've lost over 60 pounds, completed two Hyrox simulations, and increased my strength in both power and olympic lifting. I am incredibly grateful to be part of this community.

Eastvale Athletics is amazing! If you want to get moving and get healthy, this is the place to go…read more Everyone is so friendly and motivated. It's the best gym ever. I signed up for personal training and nutrition there with Paul and it was the best decision I ever made. He has completely changed my life. Before I met him, I had no control over my eating and for 9 years I was trying everything I could to get back in shape. Home workouts. Kickboxing. Carb Cycling. Virtual Personal Training (due to COVID). Nothing was working. I was starting to give up hope, but I never wanted to accept that this was "the new me." The only thing that ever worked for me was having a personal trainer in person. So in January, I signed up. At the time, I had a different nutrition coach with a third-party, but things clearly weren't working because I continued to gain weight even after I started working out with Paul. In March, I switched my nutrition plan to him and the transformation began. Day 1 was at Disneyland of all places, but I made it happen. The reason why I was able to make it work was because Paul left all the food choices up to me. All he did was help me figure out my protein count, max calories, and max fat and carbs. The rest was up to me! It was very nerve wracking at first and felt like so much work tracking everything I was eating, but overtime it became second nature. I can't even BELIEVE how much I've changed in such little time! I'm currently down 40 pounds and counting! And in case you're wondering, I did this without a single injection. No GLP-1 for me! HUGE shout out to Paul! I couldn't have done ANY of this without you. #EastvaleAthletics #EAStrong #PersonalTraining #NutritionCoach

Always a great workout in an infrared sauna! HotWorx definitely makes you sweattt…read more I decided to do their 3 HIIT workouts back to back one day and boy did I have a good session. It's 15 mins each and starts immediately after one another, with no break. It's in 126 degrees sauna rooms, so make sure you bring ur water bottle! Hot Blast- combination of upper and lower body workouts. Love the full body workout Hot Thunder- water rower using their water tank pully system . Great for back, biceps, triceps, shoulders, core and hip. My arms were giving out trying to keep pace with the virtual instructors! (The instructors didn't have water in their rower btw so that's why they're faster) Hot Cycle- great cycling and most popular here. Awesome cardio ! I've also tried their mat Pilates from a different day, those are really great body workouts too! It's 24/7 so it's super convenient.

I'm sold on this place! Going to traditional gyms has felt like a chore lately. There are virtual…read moreinstructors in each sauna so you get that fitness class feel but in a more private environment. You can fit up to 3 people to a room but space will be tight. I love how easy it is to schedule a session and stay open 24/7! I'll definitely be coming here more often!

Wow. Fitness 19, I have gained so much in my 2 weeks here. I love doing the Hip Abductor machine,…read moreand I have been maxing it out at my young age of 73. Next my goal is to max out the Assisted Pull-up Machine! I would like to thank the Zumba coaches, and can't wait to listen to the great workout playlists, especially Katy Perry - Winston A. Mills Ph.D in Elementary Education

I checked in today and had a wonderful positive and uplifting experience! All the Team Members were…read morevery welcoming and focused at the front desk and dressed in sharp and clean Professional Uniforms. I really appreciated how all the Machines were so clean and in working condition with an abundance of sanitizing wipes to maintain a neat and orderly environment. I stretched in the Group Classes room while it was empty too and appreciated how all the mats, free dumbbells, and other equipment were so organized in a peacefully Zhen arrangement too and full of fun and balanced colors to keep the vibrations inviting and balanced. I always appreciate the Fitness 10 Management for keeping the air circulating so well. The AC Temperature was perfect and the fans were turned on to make working out feel like a Staycation Luxury, and I liked how there was fun and catchy upbeat Music playing as well as TVs keeping us updated with the news too! The bathrooms were very clean, fresh, and thoroughly sanitized as well and I appreciated how the lockers were numbered clearly to help me remember which one I used to put in my purse. Thank You Edgar for being one of my Favorite Fitness 19 Guardians to help the experience feel extra fun and friendly too! I love that Edgar's Professional Poise, he's always inviting us to return to remind us how exercise can help us manage our stress in a healthfully beneficial way and I like that he makes himself available to answer any questions about safety or injury concerns as well as the best Nerdy TV Show escapes to look forward to :0)

Floors need to be swept more often the locker rooms and the showers need to be cleaned on an hourly…read moreschedule, and what happened to the hair dryers??

Please reconsider if you want to enroll at the eastvale location…read more Not once we or our friends go without something getting stolen. Management is very weak, no security measures and you feel you are on your own. Horrible customer service

This gym is completely unrecognizable from what it used to be. What once felt like a true community…read morenow feels like a corporate rebrand that forgot the people who built it. The culture has shifted away from the diverse, welcoming vibe that reflected Ontario and into a loud, performative, hyper- bro, heavy metal/rock atmosphere. It's not technically "bro only," but if you're not part of that energy, you're effectively invisible. When new ownership came in, they fired the long-time employees who made the gym feel like home, and since then the environment has become uncomfortable and oddly transactional. The vibe now feels performative rather than genuine. The trainers are loud for the sake of being loud, hyped to an almost cracked-out level that feels disingenuous instead of motivating. The favoritism is impossible to miss. I'm here weekly, and Miguel, the owner, has never once acknowledged my existence. No hello. No nod. No eye contact. Meanwhile, he's fist-bumping the men on either side of me like it's a frat boy reunion. Every. Single. Time. As a woman, it's hard not to see the pattern. He'll happily engage with the conventionally attractive women, but if you're just a normal person trying to work out, you're ignored. If you're not ripped, or radiating alpha energy, you're background noise. It's giving used car salesman confidence with a dash of outdated male chauvinism.. A gym should empower people and make them feel welcome, not dismissed or overlooked. It's genuinely disappointing to watch a once inclusive space push away the very community that made it successful in the first place. P.s. please diversify the music again! We need some reggaton, rap, and EDM... It's missing some Ontario culture.

The 4 PM class with Autumn definitely caught my attention. I usually work out with my headphones in…read moreand tune everything else out since I'm not in the class, but I forgot my headphones this time, and her energy still came through. The workout itself looked intense and pushed the class to the edge. No one was coasting, and the pace stayed high the entire time. Autumn stayed locked in with her group, motivating and pushing them without letting the energy drop. You could see how much the class fed off her. Her motivation felt real, not forced, and it showed in the effort everyone was giving. Even just watching from the side, it was obvious her energy is unmatched. She's the kind of coach that makes people push harder and stay engaged.

Pretty good overall experience with Chuze. I have Chuze and UFC gym memberships and this one has…read morethe newer equipment, cleaner facilities, and nicer staff. Chuze does get packed during peak hours but that's why I have 2 memberships, for options. I like that they enforce the no-tripods and recording policy too. Makes the lifting experience much better without all of the cameras!

Personally, I'm not a big fan of Chuze Fitness. It seems like they add a lot of extra fees,…read moreespecially if you go through insurance. First, you're only allowed to access one gym location. Second, it's pretty basic; no sauna, steam room, pool, massage bed, or gravity bed. The cost is $15 a month, with a $45 annual fee. If you want to go to a different location, it's an extra $10 transfer fee. Overall, I'm not impressed with how they try to charge for everything. If you don't have insurance and want to visit just one gym no amenities its $10, if you're looking to visit other locations its $20 not including amenities - if you want that it's an additional $30 so your saying $50 a month with annual charge of $65? It might be worth shopping around and checking out the competition, just saying.

I've completed about 22 workouts to date. Love this place. It's life changing. Worth every penny…read more The coaches are great. All of them. They are all friendly and they will help you reach your goals. They too will modify the workouts if need be. Love the fact that the workouts are 45 minutes in length. The HIIT concept works for me. The studio is clean and sanitized. Most importantly, I love the accountability and the members. Nice people. Super encouraging.

OMG seriously the best gym! The best trainers who really want you to succeed…read more They work with you and walk you through it all, make sure you are not going to fail. They make sure you crush your goals and it's so high energy! I love that everyone is so nice and friendly and it's very motivating! I'm so thankful I found this place! And the rates are very affordable as well! It's not a pushy contract or anything weird like previous places I had gone to. They have a plethora of classes at times to fit anyones schedule and they are open weekends too. It's also new and clean and up to date and parking is not an issue with this location. It's also men and women but not creepy at all. Everyone is focused on their workout, there is not meat market feel here (thank God!) I'm really excited and thankful for this Gym and the trainers Sirena and Stephanie are so nice and helpful and so amazing!

Great gym. Staff always friendly and helpful and big shoutout to Briana. Haven't had any issues…read morewith the gym and the new equipment that was installed is great.

I love, love this location! The staff here is absolutely amazing. The girls in the front are always…read moreso kind and encouraging. I feel so comfortable while working on my self esteem and body. This truly is a judgement free zone. If you ask them for help on the equipment or advice they are ready to jump in and help. This alone is what makes this facility the best one I have been to in a very long time. As long as the staff remains this kind and friendly I will always come here! But mainly the girls. They're the best!

I specifically joined this LA fitness because of their Pilates reformer classes! I've been a member…read moresince January of this year and can say that I absolutely LOVE the classes. There is a wide range of instructors, but my faves are Anthony, Rena, and Eunice. I used to be a member of another Pilates studio, and the classes here have gone above and beyond that. Overall, I highly recommend taking a reformer Pilates class here. While I haven't used the other resources at the gym, they seem to have a good amount of cardio machines and weights, a basketball court, pool and sauna.

If I could put a zero to the review if I would…read more Whole situation was because after I was told by LA fitness when I got injured. my membership was freezed/canceled still had charges from the bank and I reported cancelled. Turned out they had two accounts of me. This is my updated review "I just learned that 'Christian' is the General Manager of this location. Honestly, as amusing as is this, explained a lot. As a small business owner, this entire situation is mind-blowing to me. Mistakes happen in every business. Billing errors happen. Miscommunication happens. What should never happen is a manager speaking to a customer with disrespect, constantly interrupting them, blaming them, and refusing to take accountability. If one of my employees treated a customer the way I was treated, they would be facing serious consequences immediately. Not because a mistake was made, but because of the attitude, lack of professionalism, and complete disregard for the customer experience. What I experienced felt less like customer service and more like a membership collection machine. I called because I was physically injured and unable to use the gym. I was told by another employee that I was not being charged anything and that everything was fine. Based on that information, I believed the issue had been resolved. Months later, I discovered I had continued to be charged. Instead of taking responsibility for the misinformation, I was blamed for not checking my bank account often enough. The most shocking part was being told that I should have been checking my bank account every day. As a single mother running a business seven days a week, I found that response insulting, dismissive, and completely disconnected from reality. One bad employee can hurt a business. A General Manager can define it. I hope the Regional Manager reads this review because this isn't just about a billing dispute. It's about how customers are treated. accountability was nonexistent, empathy was nonexistent, and the focus seemed to be on collecting fees rather than resolving a legitimate concern. I genuinely liked this gym and intended to return once my shoulder recovered. Instead, I canceled my membership and will never return. Christian didn't just lose a customer--he permanently changed my opinion of this location and the LA Fitness brand. I rarely leave negative reviews, but I feel obligated to warn others about my experience with LA Fitness in Chino." I suffered a serious shoulder injury and have been going through physical therapy. Since I was physically unable to use the gym, I called to freeze or cancel my membership. The employee who answered looked up my information and told me I wasn't being charged anything and that everything was fine. Based on that information, I believed the issue had been handled. They had two accounts of me based on where I lived and the number I changed. No further questions or concerns. Months later, I discovered I had continued to be charged approximately $40 per month. As a single mother working seven days a week, I don't review every transaction every day, and I trusted the information provided by LA Fitness staff. Afterward, Christian called me to discuss the account. Instead of listening to what had happened, he repeatedly interrupted me, spoke over me, very rudely and said it's illegal if I record. I didn't. and became argumentative. The conversation felt more focused on defending the charges and convincing me to keep paying than understanding why I had originally called to freeze my membership due to a legitimate injury. What disappointed me most was the complete lack of accountability. I was given incorrect information by LA Fitness, continued to be charged, and was then blamed for not catching it sooner. When I asked Christian what he would do if he were in my situation, he told me he would check his bank account every day. That response was dismissive, unrealistic, and unhelpful. I never asked for anything unreasonable. I wasn't trying to avoid paying. I simply wanted to temporarily freeze my membership while recovering from a serious shoulder injury. Instead, I received misinformation, continued billing, and poor customer service. LA Fitness may have a good gym, but customer service matters too. Also anyone knows how to deal with this situation let me know. This Christian had promised me a $40 refund and then he took it back. If I want to freeze I have to pay $10 anyway which was also okay. But his attitude poked me and I feel humiliated so I decided for that I would pay for the fee and walk away forever. Also, this is the gym that's in for your money. Please be careful.