Like others who have posted, I prefer to use local family businesses also. Unfortunately going…read moreforward, not this one. I dropped off 9 western style shirts. 8 came back OK, although I haven't pulled them out and looked at them. The 9th shirt ended up torn. In their eyes it appeared some critter or dog chewed on it. I am trying to add photos but two things. I have no dogs or cats let alone critters running in my home let alone my hamper. I have updated my review. The owner, Bipin Kanabar, reached out to discuss my issue. The problem has been resolved. I appreciate his courteous and professional manner working with me. I will be back and Thank you.

Drop off six shirts for laundering. Completed job as promised…read more Easy peasy. Not much more to say.

I have used this Cleaners for seven years now. They always do a good job, both cleaning and press,…read moreand dry cleaning. They do their own work - they don't send it out. Their service is always good too. Their prices seem good to me. Since they do their own work, their turnaround times are good.

I had a great experience at Star Cleaners. Dae went above and beyond to help me out and made the…read morewhole process easy. My clothes came back looking clean, pressed, and professionally done. Customer service was excellent and they were fast and friendly. I'll definitely be coming back and would recommend them to anyone looking for a reliable dry cleaner.

Traveling extensively for work requires that my professional attire be cleaned and pressed at…read morenearly every destination. With that in mind, my ONLY stop for dry cleaning in the Phoenix area is Natural Cleaners. Albert and his family are among the most experienced in their profession (sometimes read "art" given some of the stains and tasks I present them). My clothes come back looking like new or better each and every time I visit. Though pricing as described is "custom tailored" (see what I did there?), I have never felt more secure in my service purchase anywhere else in the country. I have no problem spending an extra buck or two when I know that I will look like a million by the time Natural Cleaners is finished with my suits. And quite frankly, how can you go wrong when you're supporting REAL people who truly care about you and the environment? If anyone has ever used Natural Cleaners and felt it wasn't a top-notch experience, I urge you to reconsider your decision and give them another chance. Albert and his family are tremendous people, and will treat you like family. You have a lifetime client in me!

Needed some items tailored right away and everyone was booked out. Nordstroms, dedicated tailors,…read moredry cleaners, nobody could turn them around fast. Found natural cleaners and at first I was concerned that they didn't answer their phone during business hours but I received a text right away and they interacted right away. I got in same day for measurements and then the work was done a day before it was promised. AND, they were the least expensive around, called 8 places, and closest to my house. Will definitely use them for future tailoring needs.

Quality is their main focus & can typically offer a quick turn around time. This will continue to…read morebe my go-to cleaner

Internet says Saturday's are 9-5. I went at 4 and they were closed. The door says "Saturday 9AM-PM"…read morewhich is so helpful. Now my clothes are kidnapped until Monday and I won't have them for work.

As good as it gets for dry cleaning and more…read more From a very polite and friendly customer service to fair dry cleaning pricing to a great location and so much more - i.e., alterations, shoe repair, handbag repair. I highly recommend Pressed for Time dry cleaners - especially when finding a convenient (location) and professional dry cleaning service can be frustrating. Furthermore, I did not mind that Pressed for Time charged for my dry cleaning needs up front. Pressed for Time dry cleaning - with three (3) convenient locations in the east valley - is above and beyond.

Don't take your shoes/boots there for repair. Mine had multiple bent nails and super thin soles…read more Plus, they had them for four weeks. They were supposed to replace the zippers. Didn't happen. $75 bucks for a bad resole job...

Once shame on you, twice shame on me, thrice... not going to happen!…read more Three suit jackets - one pressed incorrectly, 2nd they couldn't get clean (ok), third never dry cleaned it (it went for a button repair, but they never cleaned it). Customer service - terrible. Open at 7am and stood inside for ten minutes with no acknowledgement I was there. I'm done! Going elsewhere to spend my money.

UPDATE: I decded to pick up my items the same day. I had no issues with picking them up and all of…read moremy items were accounted for. The young girl who was working the counter gave me the items for the price was $47, which is what I agreed to. I did notice that upon returning home, the alterations tag on the skirt said $8 instead of $10 that I was quoted. Also, I took the dress in item #1 in my original post with me. I showed the girl where there was beading missing and she asked if I wanted to leave it there so they could fix it. I said no because they dont have the original beads. I asked what could be done and the girl said she couldnt give me a refund because she doesnt have access to money, even though she just rang me up. She said she could leave a note for her manager. I asked what her manager's name is and she said Lyna. I said yes, please have her call me. She wrote on the bottom of my receipt that they keep that I have a damaged dress and she should call me. I am still waiting for a phone call.

Tailor Heroes is truly the best husband and wife duo, and I'm so glad I found them. From the moment…read moreyou walk in, they make you feel so welcome and taken care of. Z is incredible! Not only is she so talented, but she's also one of the kindest and most thoughtful people you'll meet. She really takes the time to listen and understand exactly what you want, and you can tell how much she genuinely cares about her work and her clients. I was amazed at what she was able to do with my wedding dress. It needed some extra love, including adding a back panel to my corset so I could feel more comfortable, along with a bustle so it wouldn't drag on the ground. She paid attention to every little detail and made sure everything felt just right, not just looked good. And Joe, such a pleasure. He really brings that personal, family-owned touch that makes the whole experience feel special. A couple days before my wedding, I thought my dress didn't fit quite right and reached out in a bit of a panic. Even though it turned out to be a false alarm and I didn't need to come in, he was immediately ready to have me come in the same day and reassured me not to worry. Mind you, this was during one of their busiest times of the year, and there was zero hesitation to take care of me. There's so much value in what they do, not just in their skill but in how they treat their clients. I wouldn't hesitate to come back or recommend them to anyone.

Excellent service !!! Highly recommend this business. Owners were very friendly and personable. The…read morequality of work was excellent. They will be getting all my tailor business.

I brought in four dress shirts. They came out perfect well pressed clean well packaged put together…read morewell quick good value well priced.

Gentleman in the back doing the alterations is extremely rude and unprofessional. I feel bad for…read morethe workers at the front desk who have to deal with this man. If you're unsatisfied with your alteration, better find a different place than attempt to have them fix their own mistakes. They will fix nothing and get mad at you for calling out their mistake by scoffing at you and mocking you. I came in needing a tie altered for work. The tie is a clip on tie so I needed the length altered since I could not untie and retie the tie. I showed exactly what I needed done and how much to take off the tie. About 5 days later I came back in to pick up the tie. I grabbed the tie and walked out, upon further examination in my car, it was quite obvious the triangle where the tie comes to a point was two different lengths on each side so the tie looked lopsided. I walked back in right after and pointed out my concerns. The kind lady at the front agreed with my observation on the different lengths and called in the man in the back to come look. She pulled out a ruler and showed him how uneven the tie was. Immediately the man sarcastically scoffs, shakes his head, grabs the tie and tosses it back to me. He then starts raising his voice and speaks to his assistant to translate back to me saying he says it's fine and he's not fixing anything all the while shaking his head. So I then point out to him the areas of concern and he pulls out a ruler to measure. The ruler CLEARLY shows two different lengths on either end of the point and even the man can see this but again he goes I'm not fixing it, it's fine and continues shaking his head, rolling his eyes, and scoffs. He then says "just leave, just leave, just leave, we won't charge you, we won't charge you, we won't charge you" and I tell him I already paid multiple times. He is not listening to me, continues to talk over me and keeps telling me to leave and he is not fixing it and won't charge me. At this point I have probably said 5 times that I already paid. Eventually he hears me and goes "how much?" I tell him 20 dollars and he pulls out his personal wallet and tosses a 20 at me. I tell him "I don't want your money, I just wanted it fixed but if you're not going to do that it's fine. I just can't believe how extremely rude you have been to me. I came in and was nothing but nice addressing my concerns, I wasn't mad or anything but you sir have been so unprofessional and rude to me." I tell them I have used this company many times in the past which is true, the past 2 years I have used this place, and I told them I will never be coming back because of how rudely I was treated by this gentleman with the eye rolling, scoffing, head shaking, voice raising, tossing both the tie and money back in my face as if I am burdening him for asking him to fix his mistake. Attached are pictures of the botched job. It's not horrible but it is quite obvious the triangle point are different lengths and that he did not care about being precise when it came to altering what I asked them to alter.