Terrible place,they upcharge ,they said $1,500 down then proceeded to upcharge to $2,300 for a…read moretruck that cant even turn on ,it needed a jumper,claimed it had a sunroof and a push to start didnt have nothing! They strip the truck from everything and leave it empty ,shady dealer STAY AWAY!

I bought a car here last year. After one month my check engine light came on, my window stop…read moreworking, my ac stop working and now my WHOLE MOTOR STOP WORKING. You can't tell me this is just the car. No this car was a lemon, not even a full year and all these issues. The worst part is i call this dealer and they can't do anything for me, how sad. DONT BUY HERE!!!

Worst online service ever. Can't get a "service" representative on the phone. Every month I have to…read morechange my password because by the time the next month comes around, the last one doesn't work.

5 star BUT do your homework/ shop around . But for the most part these guys are pretty ok. I…read morepersonally don't love all their staff members. They speak professionally in a "back handed compliment kinda of way". I read someone indicating this place has "terrible customer services" - well, its that persons own fault - they sould have done their homework and knew EXACTLY what they wanted before coming in. (the people who work here are not paid enuf to give a damn. ) And be ready for EVERYTHING TO TAKE FOREVER. No one working here has a sense of time or ugency. But I do like the little robot dude

Julian and Eric were extremely helpful. They worked within my budget and helped me get the car I…read morewanted. They made nice conversation in between waiting times.

The response from the owner further confirms my concerns of their business practices. The person I…read morebrought with me owns an auto-repair business and is a certified mechanic. He got under the truck to examine due to a small puddle of oil. He confirmed it was clearly not a "loose oil drain bolt" and stated it was obvious to anyone the leak was a bigger issue; possibly to do with the oil pan due to the amount of oil throughout the undercarriage. They did state the issue would be looked into and fixed prior to taking ownership of the truck but were clear it couldn't be looked at or addressed the "same day" as the mechanic location down the street had just shut down for the day and everyone had left. So this claim that it was fixed the same day is highly suspect and further leads me to believe this is a dishonest business. Either they lied about being able to look at it while I was there or they are lying about fixing the issue the same day. Being we are confident it wasn't a drain plug issue, you the reader of this, can do the math. As I stated, due to the issues I did start with a very low out the door offer of $30k, which the owner points out but does not mention the fact they came back stating the full price plus all costs...I countered with an offer of $35k out the door and was brushed off. At that point I asked if they had any intention on negotiating the price wherein I was told what I outlined in my original review. All of this aside, there is no excuse, and not shockingly no apology, for running my credit prior to any negotiations taking place. I hope this review saves at least one other person from making the mistake of doing business at this location.

I've never had anything but great interactions with Bridgecrest . They have helped me many times…read moreover . I got really sick and had no income for 6 months & they still helped me keep my car . That is a great company . Still have my car thanks to them . And the people ive interacted with have been absolutely wonderful .

My experience with Bridgecrest was so bad that I sold my vehicle just to end my relationship with…read morethis company. Throughout my time as a customer, I encountered charges, practices, and account issues that I believe were improper and unjustified. I have retained documentation, records, and communications related to these issues, and based on that evidence, I have completely lost trust in this company. What should have been a straightforward financing experience became a constant battle of monitoring my account, questioning charges, and trying to get clear answers. Instead of feeling like a valued customer, I felt like I had to constantly protect myself. I would never do business with Bridgecrest again under any circumstances. In my opinion, the company prioritizes revenue over customer service and accountability. My experience was so overwhelmingly negative that I chose to get rid of my vehicle rather than continue dealing with them. I strongly encourage anyone considering Bridgecrest to carefully review all documents, keep records of every interaction, and thoroughly research customer experiences before signing anything. This was, by far, the worst experience I have ever had with a finance company.

Everything exceeded my expectations! The service was fast, professional, and done with great…read moreattention to detail. Communication was clear from start to finish, and I felt valued as a customer the whole time. Service Requested / Quality / Value: The quality of work was top-tier, and you can tell they take pride in what they do. For the price, the value was more than worth it. I would definitely recommend and will be coming back again! Thank you LaTasha wish I could talk to you every time!!!!!!‼‼‼‼‼‼‼‼‼

I had a very frustrating experience with Westlake Financial's customer service. I called several…read moretimes requesting to speak with a supervisor regarding a fee that I believe should be waived. Each time, the representatives refused to transfer me to a supervisor. Yesterday I spoke with Natalie, who said she couldn't get a supervisor on the line. Previously, I spoke with Joseph, who also refused to transfer me and assured me that someone would call me back by the time requested. Unfortunately, no one ever followed up. This lack of support and communication is extremely disappointing. I feel that my concerns were not taken seriously, and the overall customer service was very unprofessional. Based on my experience, I would not recommend Westlake Financial to others.

The first car I bought from this company was a Toyota Prius and that was back in 2016. Then I…read morebrought my wife there and eventually my two children. I hope that I will bring my grandchildren someday) My family bought at least 10 cars from Autolux and in all cases we were absolutely satisfied. This company definitely deserves special treatment. They are professionals. See you soon

It was my first time going through a auto loan company and I could say it was a smooth process in…read morereceiving my new 2025 Honda CRV. The communication was the best and Zorik and the team were patient with me when it came to documents and explaining important information. I would definitely recommend AutoLux to others.

Great customer service from the beginning to the end. i received my loan within 24 hrs. Agents were…read moregreat. My experience was great.

Waisted my time. Horrible experience with Daniela. I would not recommend LoanCenter. Their…read morepractices/policies are fraudulent as well.