Martin did a great job replacing the exterior window trim of a upper level window frame that had…read moresome dry rot.

After contacting a total of six companies to consider for the job of replacing our siding, windows,…read moregutters, and painting the siding, we decided on Superior exterior systems. The original representative that we spoke with impressed my husband and I because of how genuinely thorough he was in explaining the process and providing a very detailed, itemized list of the cost. The total cost was very reasonable as well, especially for the quality of the products we received. The office staff was excellent! The siding crew was excellent! The window crew was excellent! The gutter installation crew was excellent! However, we are not completely satisfied with the way the painting crew handled the paint project for our home. In our opinion our home should not have been painted in November because of the cold weather. They stated it would be fine. In addition, protocol was not followed by the painting crew. My husband and I found spots on the finished paint job where we could see the primer. When we asked for the documentation that showed the thickness of the paint applied in the two coats that were required, they hesitated to respond, and when they did respond they told us that they forgot to measure and document the thickness of the paint applied. A paint crew member did return to spot paint the areas in question. We would welcome a different painting crew that would do the job during a warmer season and document the thickness of the paint so that we would have written proof that it was done correctly. We are expecting the one-year follow-up inspection from the owner of Superior Exterior Systems on 10.8.24.

ArroWindows did a great job. They are professional, polite and proficient. I appreciate their…read moreattention to details and craftsmanship, we experienced. They earned a five-star rating and I highly recommend them. I also appreciate their flexibility to work with us on our timing and project approach, along with product selection. ArroWindows is a smaller company with lower overhead enabling them to be competitive. They also have business agility to do smaller projects and right-size a team for large projects. Yes, I would use them again.

From the owner: I'm a brand new business here in Vancouver and I charge competitive prices and professional service…read morewith 8 years experience

Today I called Home Depot looking to find a solution for ugly bathroom tile that's on a wall and…read moreEmily helped me by telling me the exact paint and primer top coat everything I needed to paint the bathroom tiles and now I want to talk about Emily when I spoke with Emily from the very start you could hear that she was smiling and that she was happy to be there and happy to help me I have Parkinson's and so things are pretty hard for me and she spelled out all of the things I needed and told me she would help me when I come into the store we were on the phone for about 15 minutes with her explaining to me the process and the entire time you could tell she was smiling and happy to help me and now I'm happy to tell her that she made this process way less frightening and I want to thank her on paper so that's what I'm doing I asked to speak with her supervisor her name is Jennifer and I told her about the exceptional service that I received from Emily I told her exactly all that Emily had done for me and because of that I will be coming to Home Depot to get the tools for the job and the product that I need to cover this ugly bathroom tiles. So again thank you Emily for loving your job and helping me and Jennifer thank you for also answering the phone ready to help anyone and when I told you I was happy about Emily it made you happy to hear and I'm being a thousand percent honest I'm completely ignorant to the painting process but now I'm not so fearful so Emily I hope you get a huge raise and continue loving your job cuz you're good at it. Thank you

Our home desperately needed a new roof, as previous owners refused to do any maintenance. Rotted…read morethru and missing shingles, moss invasion, rotten plywood from years of only having a builder cheap roof. I utilized Yelp and a few other sites to find roofers in the NW. I read dozens of reviews, went to BBB, their websites, social media. I really do my homework when looking for contractors. While I did get 5 bids, only Legit Roofing actually spent time explaining in great detail their process, products, and warranties and answered all questions we had. The others simply sent me an email with their quote. Will and Dylan were excellent. Came to my home at 6pm on a Friday evening. They spent nearly 2 hours, measuring, explaining their products and all that Legit does to ensure they provide the best roof with the best warranty in the area. 50 year warranty cannot be beat! Their customer service was heads and tails the best, and ultimately why we chose Legit. Their price was a bit higher, but their customer service, attention to details, and quality of products earned our business and this review. They came to our home about 2 weeks later to do the install. Took about 2.5 days total for our 2800 sq ft home. The crews made sure at the end of each day to clean up after themselves, which as a parent and pet owner, I really appreciated. About a week after our roof was complete, Caleb, their quality control guy came out and did a walk around with us to find out how we felt about our new roof. We had nothing bad to say. They were great from start to finish. We highly recommend them. We are considering them for gutters and siding now too, and we have no doubt that we'll be getting quality service and products when we do.

We had several bids but Rian seemed more knowledgeable. They were able to come during a rainy…read moreNovember and completed our roof in three days and it is beautiful. The bill actually came in lower than the bid. We are paying for it today when they come to our house to pick up our check. They were very professional and cleaned up after themselves very well.

Steve was rude and unfriendly when it came to payment. Our bank made an error with our online bill…read morepay service for which I took full responsibility. I was transparent with him and communicated daily as we tried to resolve it. Steve repeatedly replied "no worries" when I mentioned the bank was taking longer than anticipated and I kept him up to speed on my attempts to solve the issue on check delivery. When we were two days past the date the bank said Steve should have been paid, we agreed I would call the bank. On the day we agreed I'd call the bank, Steve lost it - multiple text messages and then he started another text chain with other folks in our network to defame us. All while I had done everything as promised. If he wasn't willing to wait for me to call the bank he could have said so. Instead, it was "thumbs up" to texts and "no worries" replies. You're probably thinking the payment was months late. Nope. 11 business days. He also doesn't provide an ability to pay the invoice other than a check - which in this day and age means an online billpay. I can't comment on quality of work (some reviews say his window fixes don't last long - as mentioned by L C. on 7/22/2023) time will tell. I hope his work product is better than his demeanor and customer service.

This company was highly recommended after a window broke in our home. I called and Steve…read moreimmediately gave me a quote over the phone. I asked when he could come out to fix & said he didn't know as he was too busy until the end of the year and said to call him back at the beginning of the year 2021. I called again as instructed and was told that he'd get back to me tomorrow. Tomorrow came & went & he never called. At this point I'm certain he was giving me the run a round. He must be so busy that he doesn't need anymore business. I'm looking elsewhere.

This company is incredibly good at what they do. We entirely sided our house with new Hardie Plank…read moreand then had it painted with a color rendering the StraightLine team designed. The skill, communication, professionalism and conscientiousness StraighLine's entire team displayed was 5 out of 5. Top notch company! Highly recommended.

As far as we can tell, the siding looks good and we are pleased with the result. The project…read moremanager was good to deal with throughout the process. When we were seeking bids, Straight Line was extremely professional and gave us a very top notch presentation. That, combined with the pricing, were the reasons we decided to use them. But we had a big bump along the road.... The work was originally scheduled for late June, but had to be pushed back due to their schedule. Unfortunately, the first couple of days of their work intersected with the last couple of days of our vacation and we were out of town when they began. I will NEVER do that again -- with them or any other contractor. On the last day of our vacation, we received a call from the project manager saying that his crew showed up in the morning to work and saw that our house and shop (a separate outbuilding) had been broken in to. The doors had been pried open with a crow bar (conveniently, an item being used to demo the old siding). Several items had been stolen from our home including both TVs, a brand new lawnmower, and several items that belonged to my dad who is no longer with us and are, frankly, irreplaceable. While it hasn't yet been proven by the sheriff's office, it is very difficult for us to not conclude that the break in was related to the siding work. In 25 years of existence, our neighborhood has never had a break in. We were shook up and our neighbors were shook up. Someone was in our home, in our 18-month-old's bedroom, in every room in our house, going through our things, our file cabinet, our drawers. We feel violated and it has marred our whole experience with the siding. Otherwise, there were several annoyances like the crew playing extremely loud music from their truck, working at our house until 7:00 or 8:00 at night, leaving cigarette butts around the yard, etc. that we probably wouldn't have worried about except we were so rattled by the break in that it just added a whole nother level to the project. So, despite their professional presentation of the bid and the amiable project manager, we are glad to have our property back to ourselves and the siding project completed, and we hope the person that broke in to our home is caught ASAP.

We hired Decco Design for a siding repair job and would highly recommend them to anyone needing a…read moresiding contractor. Nik worked with me via text to put an estimate together, and got me scheduled for the work the next week. He and Demitri came out and did a fantastic job on the repair, were extra careful coming through the house with equipment and materials, and left the site sparkling clean. Will definitely use them again for any work we might need.

From the owner: Decco Design LLC is a local general contractor specializing in Siding, Windows/Doors, Roofing,…read moreDecks, Dry Rot, Painting, Handyman Services and more.