Awful experience using them, very unprofessional. Rented two limos to take 19 people somewhere. Day…read morebefore wedding they barely answered the phone and was hard to communicate with. They ended up showing up with one limo due to a "limo emergency", we packed into the limo and then the front of it started smoking so we could not ride it. Luckily we had a feeling it would go bad due to the lack of communication with them so we were ready with other cars. I would not recommend them to anyone.

We hired this company for a Prom. I was very pleased with how polite and personable the owner was…read moreand his prices r great, and much more reasonable than most places around me! I wish I could give him 5 stars, but unfortunately, the driver he sent, was very late and personally did not produce the same professionalism as the owner (I'll refrain from going into more detail). I'm not sure if he has drivers on call that he usually uses or if he has to pull them from other places/ companies, but with the driver, it was not a good experience. Overall, I would still recommend his business, and hopefully he can find better help in the future.

Hi ! Me again. I rebooked a sprinter for a wine tour with prestige limousine for me and 12 girls …read more I called pretty often because I had questions and Jeff was patient and answered all of my questions. This is the second year in a row we done this and I think we might have to just make this a tradition. We had an incredible time. Bill our driver was so accommodating and made sure we were comfortable and safe. Prestige Limousine called me a week before to sort out all details and ensure I was happy with the wineries we were visiting.The sprinter was so nice. It was the perfect way to bring in my 30th birthday.

I would like to begin by saying the driver was very professional and wonderful to work with. The…read moreowner of this business is quite another story. We had spoken months in advance about a tentative schedule. I reached out to the owner two and a half weeks prior to our scheduled date to advise the exact times we would need their services. I called and spoke with him and he said not to worry about it because someone from his office would call the week of our scheduled date to discuss the details. Right after the call, I sent him a detailed text advising the hours I would need their service and received no response. The week of our service I received a call from someone in his office. I told her the times we needed the service and she said that was fine. At 3:30 pm the day before we scheduled his service I received a call from the owner during which he told me I would have to pay for an entire eight hours even though I did not need the service for that long and I had been trying to communicate this two and a half weeks prior. The owner argued and argued with me and kept me on the phone for an unnecessary amount of time. I would recommend you choose someone else for your transportation needs. I definitely will.

If you want the best, you have to find the best, we found the best with Duke Limo, incredible…read moreservice, safe driver, went above and beyond, excellent prices, truly cared about all 6 passengers in the sprinter van. Duke Limo is our to service moving forward.

Great service and high quality experience. 7 of us rented the party bus for a day and everything…read morewas perfect. On time, smooth ride, super friendly. Made for a perfect day. Thanks V!

What a pleasure to travel with Freddie to the Greensboro Airport…read more He is a professional. Car is spotless. A Wonderful man. I am looking forward to my future trips to Winston Salem. Freddie personifies the warm people of region.

I had booked Luxury Airport Service far in advance for my shuttle to the airport. I told Freddy on…read moreadvance I was blind and handicap. Upon my arrival from my flight I contacted Luxury Airport Service Freddy to let them know that my flight was delayed and I will be arriving late. He started screaming at me telling me how could this happen. He was not going to be sitting around the airport waiting for me. He hung up on me. He called back and said just find another way. I said you just abandon me I have no other way . I am disabled you just can't leave me. Freddy said find a way. I will never use this company again.

Hands down an excellent company! I booked a get-away car for my daughter's wedding last minute and…read morethey were so nice and accommodating! The communication was excellent and they also worked very well with my wedding coordinator. Victor called me personally a couple of days before and even upgraded the vehicle. The driver was so sweet to our newlyweds! Arrived on time and transported them safely! I will never use another transportation company other than Royal!

I would absolutely NOT recommend using this business for any event because in my experience, you do…read morenot get what you pay for. My wife and I contracted with Royal Limousine of Greensboro to rent a "one of a kind" vintage Rolls Royce 1965 Silver Cloud for photos on our wedding day. Rather than getting what we contracted for, without receiving any communication from the business alerting us of the change in vehicle, we were provided with a completely different vehicle that we could not use for photographs (we paid extra for an extended rental time). We attempted to come to a resolution with the business owner, who sent us this final message: "I honestly cannot believe you are still fixated on this months later. There is no moral violation here. This is simply a business adhering to a legally binding agreement. I will also copy and paste something you should read again before deciding you want to go to war with me. "If, for any reason, there is a problem with the reservation, the customer agrees to mediation/arbitration at their expense with a nonbiased attorney firm prior to making any slanderous or libelous statements about RL to any person, social media, review forum, Better Business Bureau, or in any other manner that might negatively impact RL. Failure to do so will result in a $3,000 breach of contract. Customers assume responsibility equally for any similar remarks from any of their passengers. Any mediation/arbitration or litigation will be subject to North Carolina laws. If any mediation/arbitration or litigation occurs for any reason as a result of this contract, the customer will be responsible for attorneys fees and court costs." At this point, I would just warn you that if you take that course of action, each occurrence will entitle me to $3,000 in damages for a breach of contract. You can decide to pursue mediation at your expense if you would like. Those average between $500-$1,000, but can help resolve things. We didn't show up with a Honda Accord...you were provided with another comparable vehicle per our contract. I do not have time to educate you on torts and damages on NC Contract law as this took me years of study as my minor in college and 30 years of business to perfect. My advice is to move on...All weddings have hiccups. [Wife's name] and I just got married last weekend and we had a few ourselves. Our DJ, that I have known for 15 years completely screwed up and could have ruined the ceremony. At the end of the day, we still got married! We aren't stewing over the fact that the DJ messed up. I don't want to have to involve my attorney and spend the next 6 months to a year pursuing legal damages against you, but I will to protect my company and my family. Either way, do not contact me again regarding this matter. If you do, I will file criminal harassment charged against you. If you need to discuss this further, you can contact [Lawyer's name] in High Point. He is my attorney and will take this from here. He will bill me $300 for each hour of his time for which I will include in the lawsuit he will be filing against you guys. Again, I would advise you take this time and celebrate your new lives together and move on from this matter. I never want to make enemies, but I have been to war before for this country and as a Marine, I am ready at any time. Choose wisely and pick your battles!!! Victor Jones"

Inclement weather left our small side street completely impassable, and with an important business…read moretrip approaching, I reached out to Black Tie Transportation (after calling several companies). Stan answered and immediately put me at ease -- patiently walking me through the services, answering my questions, and assuring me I'd be well taken care of. Randy arrived a bit early, looking sharp and thoroughly professional. He handled my gear with care and got me safely to the airport despite the challenging conditions. When I returned, I spotted that same unmistakable professional presence in the arrivals hall -- James assisted with my luggage, and we were soon on our way to pick up my pet and head home. From the initial phone call through exceptional service in difficult weather, the entire experience was outstanding. I highly recommend Black Tie Transportation. These gentlemen are the definition of professionalism -- courteous, friendly, and clearly passionate about what they do. It shows in every aspect of the service they provide.

Black Tie Transportation was so easy and great to work with. They responded to my emails quickly,…read morethey called to confirm reservations and were where exactly on time. would work them anytime!