https://www.iredellfreenews.com/news-features/2024/mooresville-body-shop-owner-charged-with-insuranc…read more-fraud/ Chris rogers has been charged with insurance fraud by the NC DOI after a repair on my 2022 Highlander And now I'm having to take him to court for the 3k of oems part he didn't put on my car as well as serval other issues with my vehicle. All personal attacks have no merit on the facts that CRM withheld my vehicle and lied about repairs performed and more importantly not preformed. Owner continues to harass me and deny allegations even after being served by the Nc DOI.

Chris is a unhinged crazy person My 2022 highlander was…read morewrecked March 5 of 2023. I received it back in SEPTEMBER 6 months after having to contact police and go through a third-party, which was Toyota dealership to retrieve my car I had front end damage. It should've taken no longer than three months max (dealership confirmed something wasn't right) and they started on my car a week after having it (or so I was told) During the six months and few days that my car was at CRM COLLISION , I have been cussed out by Chris The owner. I have been told over 26 times that my car would be ready that day comes and goes in my car had not been ready. I had previously left a bad review, and then was told that my car would not be touched until the bad review was taken down. Chris is a married man and has made comments about my vagina shape in my pants. Has made comments after paying for a rental out-of-pocket because he yet again did not have my car ready that if he continued to pay for my rental, he would need to take me to the back room and work something out. Made several sexual advances that I had to casually brush off because he had control of my car . I have never had such a terrible experience. September 9, 2023 I finally have my car back! If you value your physical or mental health, do not go here I tried to support this body shop because it's a smaller body shop and instantly regretted it. I am currently working with Toyota to make sure all my parts are actually OEM parts and not aftermarket parts, I almost started to think that my car was a part of a chop shop if I didn't lay eyes on it. Quality is terrible Absolutely NO professionalism Truly feel bad for this man's wife I wonder how many woman have payed for their car with one of Chris's "arrangements" This shop is a joke! I truly feel bad for the manger who you can tell is trying to do his job under the circumstances.

Great body shop and staff! I have used them twice in the last 6 months for different vehicles…read more Super responsive and they do a fantastic job! I love the integrity of this business as well.. Great prices and great work! I have recommended them to others who were very well pleased also! Five stars for sure!

I have only had my car back for three days, so far it drives well, looks great and smells amazing…read more I am leaving this review because Lockman's customer service was exceptional. I was in an accident and contacted Lockman's based on a referral from another repair place and a insurance company. Because Lockman's has a tow truck, I contacted them before I heard from the insurance company. They were understanding and allowed my car to sit there for two days before the insurance company contacted them. Lockman's warned that repairs could take 10 days, they texted me the progress, returned calls and allowed hubby to stop by. When I picked up my car, the tires were clean, shiny and inside was detailed. Being in an accident is a scary thing, and Lockman's made it a bit easier by communicating with the insurance companies.

I had an accident right after Thanksgiving. I did some research and just had a good feeling about…read moreDesired Image when I came across them during my search. I called and they reassured me that they would handle everything with the insurance company and not to worry. They kept me updated on the progress of my car and even let me know about a back order issue with my headlight. I got my car back and I swear it looks better than it did before the accident. The team at Desired Image did such an amazing job at making sure everything looked absolutely perfect on my car. My brother saw my car the following day and was throughly impressed. He used to work inspect cars for damages and he said you couldn't even tell it had been in an accident and he saw the car right after I had the accident so he saw how bad it was in person. They found a lot more stuff that needed repair than the insurance company did which I truly appreciate. I would recommend this shop to any and everyone that asks!

Unbelievable! My truck was actually further damaged (a truck backed into it) while at Classic…read moreCollision for repair for another incident. Not only did management not inform me of the damage, they filed a claim with the truckers insurance using my name and information and attempted to pay themselves to repair the damage (valued at over $2,000). I'm currently working with All-State (who recommended this shady shop, and was outraged by the aberrant behavior) and the NC Department of Insurance Fraud division, as this is both Insurance Fraud and Identity theft. They claimed 'new ownership', although the staff and management that I dropped the car off with, was the same as I when I picked it up and it was under Classic Management when the car was picked up. Whatever you do, don't trust these people with your vehicle.

I have had a great experience with Classic Collision. My experience began with my conversation with…read moreAmanda on the phone. She was very helpful and provided great guidance with regards the insurance and how their process worked. Next I made an appointment to get an estimate on some additional repairs. I spoke with Mike and he walked me through all of the options and included some additional help with some other issues. He provided some insight into how to get rid of some of the light scratches without painting and made some great suggestions on how to take care of the body of the car. Great communication and smooth experience.

Jimmy and his son are extremely professional, competent, responsive, and are excellent mechanics…read more More importantly, they are tremendous human beings. This is a great family business and a great example of an honest, careful, and capable small business. They really helped me when I needed the help and provided EXCELLENT customer service. Really, I cannot say enough positive things about my experience. These are very trustworthy, knowledgeable, high integrity people. I am a customer FOR LIFE.

I stopped by Madd Monkey Garage later in the day to ask about a quote for a snapped bolt I tried…read moreall weekend to remove. I had already stopped by a few other spots with minimal enthusiasm to help from anyone. After pulling my car around for them to take a better look, one of the mechanics immediately started working on the removal and didn't mind me hanging out. They got the job done right and efficiently and were more than fair on the price. Don't hesitate to check this place out for any of your vehicle needs big or small.

Great customer service straight up front and forward. I highly recommend these guys for any…read moreautomotive needs

These guys are the best! It's nice to find a great mechanic it's even better to find one where they…read moreall treat you like family. Nobody will work on any of my cars but the Team at Two Fingers. Not only do they do a great job the cost is considerably less than I would have expected to pay. Do yourself a favor and give them a try, you won't be sorry you did.

​I swore off Honest-1 about ten years ago after an inspection and oil change resulted in a mechanic…read morehanding me an inflated $1,500 estimate for issues my car didn't even have. I told myself I would never step foot in this shop again. ​Fast forward to recently: my Buick Encore needed a brake job. My dad has worked on cars his entire life and can fix practically anything, but with how computerized modern vehicles are now, we ran into an unexpected roadblock. I needed a professional mechanic fast. I checked their website and noticed the team and leadership appeared completely turned over, backed by strong recent reviews, so I decided to give them a second chance. ​I am so glad I did. The experience was incredible from start to finish. I worked directly with Chris, who was completely transparent, fair on pricing, and followed through on every single promise. While we waited on parts to arrive, he even arranged a loaner car for a week so I wouldn't be stranded. To top it off, he has continued to check in weekly just to make sure the car is running smoothly. ​Chris completely restored my faith in this shop. Honest, reliable, and exceptional customer service--they have earned my business back. 5 stars.

Not sure how this place only has a 3.8 rating, i'd give it a 10/10! I walked in yesterday knowing I…read morehad some issues with my vehicle, Tracey and chris both had amazing customer service. It's been a long time since i've experienced customer service at the level I did here! They had to keep my vehicle overnight BUT they provided me a temporary car for the evening allowing me to get to work the next day. I got my car back right away, with no issues! I hope the whole staff including the mechanics get the credit they deserve. I will be coming back

They came recommended by another German specialty shop when I needed brakes on my Audi. Quoted me a…read moreprice that was the same as the dealer for the same job but with better parts. Drove me home and picked me up. When the job was done, they told me it ended up being less than what they quoted!!! I have never had a better experience with a mechanic than I had with them. Perfect from beginning to end. Thank you!

We've taken our vehicles to Carlos/John/Rock Solid for years and will continue to do so…read more When you find someone who cares like you care you know to remain and we have. We've continued to bring our SUV's to Rock Solid yearly and for all other maintenance schedules. We appreciate the level of consistency and honesty here! Thank you