Consistently rude service. I called to ask if the shop was interested in purchasing old American…read morecurrency and the employee asked what is that? I then repeated myself, explaining that currency is paper money. The female employee then stated we only buy gold and silver coins. She then hung up on me!

This place is very interesting. They have everything from collectibles to electronics, jewelry and…read morethey buy gold and silver. It's a small business with local owners. Check it out!

I had done extensive business with Mario, Rene and Jose over the years. When one of my loans was…read moreoverdue. I entered the store to pay it off and upon looking at my receipt, I noticed that I was charged $5.00 twice, one for a lost pawn ticket, which I had in my hand (!), and one for a special services fee for a certified letter sent to my home reminding me of my overdue loan. I did not ever receive such a letter nor was Marco able to provide a confirmation number for such sent letter. So, an extra $10.00 paid to HDZ that was undue to them, which is undoubtedly done to hundreds of customers each month (Rene offered me a list with over 100 names of all of the customers that were charged the $5.00 certified letter fee). Go elsewhere for your pawn needs!

Friendly honest owner. I've been twice and both loans were fair.read more

Stay away from this place my mother made the mistake of getting a loan on my great grandfather's…read moreone of a kind ring can't be replaced can't buy one the ring weight 7 grams when my mo. Dropped it off hoe I'm sure it weight 7 grams because the weight is sigificant my mother picked up the ring today and it weighs( 5) grams. These people disrespected my Grandfather's honor and with out any regards or respect to my great grandfather's legacy I will not tyre,will not forgive or forget the disrespected you have brought on my family

Shameful crooks, Marco, owner, Rene, Jose, etc. I had been conducting business with them for…read moreseveral years. Once, my loan was overdue and I paid it I noticed that on my receipt I was charged for both a lost pawn ticket as well as for a certified letter. Obviously, I immediately received my $5.00 lost pawn ticket as I submitted that to receive my item. The other fee was for a certified letter that I did not ever receive and most undoubtedly was not ever sent. By Mario doing these actions hundreds of times a month to unsuspecting patrons who don't speak up, he is pilfering from those customers who can lease to afford being ripped off. Take your business elsewhere and prevent from being robbed by these licensed crooks. Thanks

The worst customer service, the men there are so rude. Will do business with cash America, better…read moreprices and customer service. I tell everyone to go to cash America. If I could give it no stars I would.

Customer service was on point as I paid my last bill for the bass guitar in layaway…read more Ironically, the other bass I traded in for it was sold yesterday...I was gonna buy it back, too! Oh well, win some lose some. I appreciate the friendliness and reasonability of the staff. THE place to check first when pawn-shopping!

Great experience and they are honest. Came in it was fast easy and not embarrassing or any…read moreexaggerating conversation you wouldn't wanna have

I check Rocky's every few months to see what they have. Friendly staff. They have a good variety of…read moremerchandise. It's about time for me to visit there again.

I was recently contacted by Cristina the regional manager after multiple attempts to reach out to…read moreme and was courteously apologized for any inconvenience imposed and was able to discuss the situation that occurred on my previous visit. I felt like my issues were promptly addressed and was informed that they would be properly addressed in the form of proper training. Overall this experience shows that there is still businesses willing to go out of their way and make things right and have management willing to go the extra mile to improve overall customer satisfaction.

Another pawn shop in Yuma, but exciting to me because of the musicial intstruments that come thru…read morethere. A nice gun collection area, as well. Worth looking into.

They are reasonable. They are respectful. They are friendly and are easy to talk to about a pawn,…read morepurchase, or layaway. Super Pawn is not just another pawn shop.