This is our second time hiring Eshed. For some reason, we always hire Eshed for projects that are…read morenot - supposedly - his core competencies and Eshed has never disappointed us! Our recent project was to re-do our deck. We had two options: 1) hiring a deck contractor we didn't know the quality of work and the professionalism or 2) hiring Eshed who was not a deck specialist - he's an expert now! - but who had done an amazing job for us before. We decided to go with Eshed and we didn't regret it at all! For the second time Eshed did an amazing job for us. Our deck looks fantastic and everything went very smoothly. Eshed prepares everything before he starts the project so there is no bad surprise along the way. He shows up when he says he will. So it's really a pleasure to work with him because there is no stress at all! He's a perfectionist and that's exactly what makes a contractor an excellent contractor! Eshed - Thanks for the awesome work you and your helper Isai did at our place this time again I'm sure we'll come up with a project #3 for you. Stay tuned

If you are looking for a simple repair or a straightforward project, Eshed may be a great option…read more However, if you are looking for very utmost craft, precision (ie. 1/8" grout lines), working with curved tile shapes and expect a professional partnership throughout where there is no harassment and unsolicited comments beyond the scope of the agreed upon project, then this is not the small business for you. I, too, found Eshed via his five star reviews but was completely disappointed with the way the project unfolded. The initial project quote was 15 business days. Though I had to unexpectedly travel for work and attend jury duty, I ended up being without a kitchen for 2 months. Expectations were not met. Partway through the tile project, my closet broke and a closet expert came to assess my storage needs while Eshed was at the property working on the kitchen backsplash. While showing the closet designer my dresser drawer, it tipped over due to all the drawers being opened. We called Eshed in to help us rotate the dresser back upright and I thanked him for his help. I carried on with my closet consultation. At the end of the work day, while Eshed and I were discussing progress, Eshed made a comment about seeing all of the underwear in my dresser drawers and breezed past it as if it was part of standard conversation practice. In addition to this, while wrapping up on a Friday, he has sent me photos of where he's headed for the weekend and at one point even verbally suggested that I go with him to climb rocks on the beach. These instances, though not tied to the project, demonstrate a lack of professional standard that I expect from the highest quote that came in during my research for a quality tile installation. When all the tile was installed, right when the first wall's grout was applied in the kitchen, I was shocked to realize that the spacing that we were aiming for (1/8") was not at 1/4" or greater in some areas. I asked him if he used spacers to control the spacing and he said no. I asked him why he didn't use spacers and his response was aloof, telling me it was inefficient. This is not the bar of craft of excellence once expected from a project where the tiles cost more than the labour and the labour was already the highest bid across 5 businesses. Upon project completion, the matte black door knob on my front door looked like a blender had been taken to it because of all the broken tiles he was managing while going in/out of the property to cut tile pieces. I pointed this out and he did not make any suggestions to make this right or compromise. Lastly, he had an unprofessional meltdown in front of my electrician, a fellow tradesperson after passively suggesting that the electrical outlets need attention and that I should bring the electrician back (for the 3rd time). He raised his voice, got overly dramatic and read the text message he wrote me in front of the electrician to prove a point that only worsened his credibility. On the final day of completion, instead of calling me out of my office to confirm that the project was complete, he texted me while leaving the property and told me to send a check. No final walk through of the work was discussed. It is likely Eshed will respond publicly with a rebuttal, but I hope these examples as a whole give you the context you need when considering your next tile needs.

Modern Tile recently completed my bathroom remodel, and the entire experience was excellent from…read morestart to finish. Communication was clear and consistent throughout the project. They always showed up on time, stayed on schedule, and were very easy to work with. The team was detail-oriented, highly skilled, and took pride in their work - it really shows in the final result. The project was completed on time, and the quality of work was excellent. Overall, it was a pleasure working with them, and I am very satisfied with the outcome. I would definitely recommend Modern Tile to anyone looking for a reliable and professional team.

Garik was professionial and patient from the moment I reached out for a quote. We had a very unique…read morecase where we wanted one part of our backsplash redone due to a botched job from a previous contractor. He provided an estimate within two days of me reaching out and us discussing the problem and his recommended solution. I had to buy the materials for the job (tile, grout and trim) but that was fine with me as it was stated up front. I was able to double check the exact materials with him. We weren't able to have Garik and his team come until 2 months later (due to our own reasons) but he and his team showed up on time and ready to go. Because our backsplash has a herringbone pattern, they had to cut a lot of the tile pieces to properly fit the space (poor guy came in and out so many times I lost count). The end result though is a BEAUTIFUL cohesive backsplash. We love it. We also had a separate shower tile grout crack that I wanted Garik to look at when he was here. He explained the reasoning for the crack and provided a couple of solutions. We decided to move forward with one of them (for an additional pre-approved amount) and he drove all the way to Home Depot to buy the materials and fix the crack. It looks great actually and we appreciated the extra effort! LA traffic is no joke. I reached out to a lot of tile companies and I felt like I got the best service from Garik and his team from beginning to end. Would highly reco and would absolutely use them again. Thank you!

Gonen and his crew were professional, timely and extremely skilled. The work is beautiful and I…read morecould not be happier with it. Beyond the wonderful craftsmanship there was so much care taken in every step to help assure the job came out exactly how we envisioned it. We hired them to do a bathroom floor and tile setting around a tub. From the moment Gonen stepped into the fully gutted bathroom remodel to provide a quote he was pointing out things that would make the tile job look it's best. Throughout the job Gonen gave helpful suggestions when there were multiple paths we could go down. All this and the price was within my budget. When I need tile work done again I will be calling them first.

Met with Gonen for a project I had since I am prepping my house to sell. He gave me alternatives…read moreinstead of tiling which would save me money ... at the same time talking himself out of work to make sure I dont spend more than I have to. Will definitely look to him 1st whenever I have tiling projects in the future. Super nice and honest!

We had Eric come and replace a damaged tile, (not of his doing). He did such a great job! He had to…read moretake out an existing tile from underneath the washing machine to replace in our hallway. It was a perfect job. Eric is such a pleasant guy. I wouldn't hesitate to call him at all anytime.

Eric has botched my shower. What started as a small replacement of a section turned into a full…read moreregrout. The tools Eric used have gouged my tiles to the point that I am now having to file a claim against his insurance for the damages. The whole shower has to be re-tiled and the shower glass removed and replaced. Estimate is upwards of 15k in damages plus loss of use of this shower for who knows how long. Eric should have known better than to upsell me on the full regrout if he was not confident in his work.

Now called Tile Decor - they helped me out with a project and had my material quickly and better…read morepriced than the competitors. Yasser went above and beyond when we needed additional tiles, always reachable and super nice to work with!

I'm exploring a lot of different tile places to remodel. My bathrooms and kitchen and I found…read moresuperior tile is amazing with many different options. I came here on a Sunday an hour before they close unfortunately I needed more time so I'm gonna have to come back again . I found street parking right out front, which was very easy on a Sunday, They are not open on Saturdays , and I'm sure during the week it's a little bit more difficult since it's such a busy area.

I have used Carlos and his sons for multiple bathrooms, kitchens and other stone and tile projects…read moreacross two houses now. They always deliver fantastic quality work, on time and at a reasonable price. I don't trust anyone else when it comes to this type of install. Some photos of projects attached.

Read my previous review it says it all,, but basically bottom line Carlos says that he finished a…read morebathroom complete at my family home and he's lying and I have photos and videos to prove it. that's probably why he's going to court, somebody's taking him for a reason you could look it up on unicourt website. Sad! He even offered my dad morphine, totally unprofessional to try to offer a prescription to a senior who you don't even know how that would react with his body and his own medication. He said he got that prescription because he had to have double hip surgery. I don't need to know your personal drama sadly you couldn't finish the work. You didn't want to pay your good Tiler to get this job done. You cannot work as good as your workers because my photos prove that.

I was sold some defective colored tile and they blamed the problem on tile installation and that…read morethe tile looks "natural" like that. We argued over the phone for 20 minutes for $150 worth of tile that they should've replaced. Instead of saying, hey, it DOES look off color and we'll give you another piece to fix it. Those cheapskates decided to keep arguing with me, hence the one star review. Just be forewarned if you decide to do business with these folks. Everything is great with them until it's not great. When it's not great, "it's your fault and here's why".

We visited imperial tile & stone while starting our bathroom renovation. Walking into a tile shop…read morecan feel overwhelming, but the staff we worked with made the process easy. We ended up getting a great set of green soco wall tile, at a good price. Always keep in mind different tile shops apply different fees.

We had some repairs needed desperately in our kitchen and bathroom. We called around and got…read moreprices all over the board. When we spoke with Sean, with Versa-Tile, he was very clear about what his prices included and would not include as well as offered additional options that we didn't even think about. And as we were speaking with him, it became clear why some quotes were lower from other contractors. And I get that, as so many people give a low low bid and then after the job has been started, all these hidden charges come in to play. We felt comfortable with his explanation of his quote and we went with him. Sean was awesome! He always showed up on time, worked quickly and without causing total chaos to my daily living and surroundings. Sean was friendly and knowledgeable and even helped with some suggestions on how to work around some difficult spots in our older style home. I would definitely use Versa-Tile again and give them the highest recommendation. Not only does he do tile repair, he is a master at tile setting, floors, counters, bathrooms, kitchens, countertops, driveways and pools. He brought a book of all his work and I was amazed at all the things he could do! Wanna check out some of his work?? Here's a link to make it easy! http://www.versa-tiledesigns.com/

Initially, I hired Sean to redo my shower. After seeing what a great job he and Fernando were…read moredoing, I added the countertops, backsplash, and floors. I'm ecstatic about the end result. The bathroom looks brand new! Sean took my old eyesore 1960s bathroom and turned one of my favorite rooms in the house. Prior to Sean, my counters were oddly low but I didn't want to replace the counters or sinks because of the shape of the room. Sean worked with what I had and raised the countertop while preserving the existing counters. He did a fantastic job. I love my new bathroom! A big thank you to the dynamic duo!

The whole project went as smoothly as possible and it looks better than expected. The installer was…read morevery thorough and did a great job.

Eric and the team of Priority Tile did an excellent job with installing our kitchen backsplash!…read moreTimely, tidy, and thorough. HIRING THEIR SERVICE: I searched around for quotes on getting a relatively small backsplash installation in our kitchen, and Eric from priority Tile came back to us timely and thoroughly given my initial questions, which included asking for a recommendation of how many tiles to buy, since we're not sure how much square footage would be needed. I found Eric very responsive, patient, and thorough in his answers to me which was really helpful. We set up a time, and when something came up for us, Eric was very gracious and flexible to reschedule. INSTALLATION: On the day of installation, they arrived on time and waited as I tried to figure out whether the tiles that I received were the correct ones. Once that was sorted they began work. They were thorough, and also very neat. The subway tile that we wanted in our backsplash was installed very cleanly and also cut precisely around the nooks and crannies in the space. Everything was installed within the time estimated, and the area was kept tidy in our house as well, very respectful of our place. It was such a smooth installation and a smooth experience, I would highly recommend priority tile for any of your tiling needs, and will certainly consider them for any future tiling projects as well.

Dwell was great! We…read morehave a Spanish style duplex in northeast Los Angeles, that we wanted to fix up. Unfortunately, we first hired someone who didn't know what they were doing. We realized half way through that things were going in the wrong direction. We had to stop and find someone new. My wife saw some of Dwells work in our neighborhood and was impressed. She met with the home owner and he happily recommended Dwell. So, we met with Geo and work started soon after. We had to sandblast the exterior to remove the stucco work that was incorrectly applied and apply new smooth stucco. They also installed a new roof, wrought iron railing, central air, and built a new awning with Spanish tile. Everything came out great! We enjoyed working with Geo. Easy to talk to and responsive. Guided us through the process and helped with the aesthetic choices making my wife's vision for our home come true. Pricing was straight forward. What he quoted is what we paid. Geo and his team were great to work with. Everyone was professional and friendly. They were responsive in answering questions and keeping us updated on scheduling. Everyone on the job site was friendly, diligent and efficient. Through the process, other than making design choices, we didn't have to do much. Everything was taken care of. We highly recommend Dwell and can't wait to find another project for them to do!

Dwell is synonymous with quality, dedication, and client satisfaction. I have no hesitation highly…read morerecommending. Before contracting with Dwell for a full home, down-to-the-studs reno of a 50-yr old Pasadena home, I'd fired two general contractors: The first was a luxury, longstanding (30 yr) Pasadena firm that was simply too doctrinaire, languid, and non-responsive in their approach; the second was the opposite: too green, easily overwhelmed, and quickly passive aggressive and combative in communications to the point I was uneasy handing over the keys to demo and reno my home. I reset, cast a wide net for new prospects and interviewed 11 firms, all while recognizing that perhaps my expectations were too high and I was part of the problem. Gio confidently asserted that I *should* have high expectations, as it was my home that I was renovating. Fast forward, and the end product is phenomenal, surpassing my expectations without a single regret. A few notes: 1. Client dedication: Dwell and its full team (Gio, my phenomenal project manager Michael, Santiago, and the office team) all never gave a doubt that their focus is on doing the job right; i.e. in a manner that the client and the Dwell team would both share pride in. I'd be remiss if I didn't say Gio and Michael demonstrated a strong ability and interest in understanding the client's vision and truly wanting to bring it to fruition (far beyond simply delivering a product and moving onto the next project, as you risk coming across among other GCs). 2. Productive subs: Dwell knows its subcontractors well and they are each true craftsmen. Each was professional and courteous, regularly going beyond my expectations before I'd even seen their work product for the first time (e.g., more electrical outlets than I'd imagined from electrical sub, the kindest gentleman focused on getting the cabinetry and wood finishes "just right," a foundation and framing sub with steady-handed focus and easy client rapport...). Routinely, Dwell got quick responsiveness from subs, including when I'd mistakenly given the wrong delivery date for pricey patio doors (long story short: I realized my error at 6:30pm the night before and Michael and team very serenely hustled and were able to get their installers onsite the next morning to receive and install $20k patio doors; done with professional realism that it wasn't guaranteed yet effort to ensure the safety and secure install). 3. Realistic, predictable pricing: Gio tries to price projects right from the outset to do the job well. Plenty of contractors will lowball with a likely intent to add endless change orders or limit what is delivered. Dwell, in my experience, priced the project to do it well from the start and minimize any surprises or impediments that would limit them from doing the job they believe you actually want, regardless of what other contractors may tell you. 4. Respectful: There was not a single moment of tension or confusion. Michael, Gio, and team communicated incredibly effectively, even when your day job limits attentiveness or creates time demands. They more than understand and give advance heads up of items coming up for you to weigh in on, or suggestions to make the project go smoothly if you're time-constrained. 5. Humor: I'd moved from New York and was blunt at the outset that I didn't need to be best friends with a contractor, but I do expect basic courteousness and professionalism; they easily brushed past my concerns and regularly had me laughing. Doing a full home reno takes up a lot of mental space even when it goes well; to not be stressed but actually laughing through it is priceless. [As a post-script, I should mention that the reno was completed and I moved back into the place 2 weeks prior to the January 2025 Eaton Fire that ravaged Altadena and came within 4 blocks to my place before miraculously dissipating, sparing my block and the house. The care and concern that Gio, Michael, and team demonstrated despite the project having already been completed far exceeded what I could've imagined. This is a team that cares.] Big cheers to Dwell--Gio, Michael, and team: they have built a unique team culture in a tough business where it is easy for clients to be trepidatious and cautious. Run, don't walk, to do a project with Dwell.