I have seen this place since 2010 (may have been a different name then). Searching for a new…read moreboarding facility and decided to give Wags a try. First bonus upon walk in there is zero smell, as horrid smells in a facility is an instant deterrent for me. Trip was delayed due to inclement weather the week of 1/26/26. I was delayed in Galveston for an extra 3 days. Phoned Wags informed of situation, they extended the dates and provided extra food as I prepared enough and one extra meal. Updates were provided at minimum once a day. Mason will definitely return when boarding is needed.

I have been taking my dogs to Wag for a few years now. They absolutely love it! I don't even tell…read morethem we are going to daycare until the morning of. They freak out. Jumbo and Jack go to daycare happy and leave happy. The staff are always great and the dogs love them all. I appreciate that they know your dog by name and face and bark, they are always friendly when I drop off and pick up. They also send pictures of your dogs through out the day which I love and give you progress reports on them so you know how your dogs are doing.

Kim is the best!!!! She will go above and beyond taking care of your fur babies!!! Even sends you…read morevideos and pics so you can see how they're doing which makes you feel so much better about leaving them! Look no further, trust me, she is the one!!!

There is absolutely no one else i trust more to care for my pup! Kim sends several pics each day…read morewith status updates and her home design keeps pups in mind! My dog cannot wait to get inside and begin playing ! He is usually pretty needy, but doesn't even look back to see if I'm still around when i drop him off at Nitro!

***PLEASE READ IF YOU WANT GOOD CARE WITH A FRIENDLY BUDGET***…read moreAfter our appointment today we will not be going back. We have been clients for a few years now and I have been on the fence about continuing care at this location, and today sealed the deal. Two weeks ago we had an appointment for an ear infection for our dog. We were told to come back within two weeks for a free check up- which we clarified with the Vet tech and the Vet herself that this would be completely free for the visit and the swab. Today my husband was told it was be a fee of $27. When he addressed that we were told by 2 employees and checked at the front before we left the original appointment that the follow up would be free he was told that within the 2 weeks they had "changed their policy" but would waive the fee for us this time.....they explained that only coming in to the office was free......respectfully....no shit walking into the office is free. I understand $27 isnt a lot of money, but it truly rubs me the wrong way when you can't communicate to your clients properly. So if you're planning on coming into Breckinridge Park Animal Hospital...do yourself a favor and get itemized receipts, written expectations and fees for follow-ups and record conversations since their policy changes happen so frequently that they can not make their clients aware. After reading other reviews it seems like they have transparency issues and are after any dollar amount they can get. All of their responses to these negative have been "we're sorry for your experience and we want to be transparent with all clients"......Interesting there's no follow ups about these issues being resolved.

Ok I can't say enough about my first experience with this vet office. I noticed my cat was bleeding…read moreand had a wound under her neck. I was so worried and didn't know what to do. I called a vets office. They were really nice. I show up in the place was no longer there so I called again hey let me know that that office had closed down and that they were another 25 minutes away from me and couldn't get me in soon. So I just did another Google search and found another vet office right off of 75 and 15th St. this place was dark and dingy. It smelled bad. I went ahead and stayed because my cat was in distress. The lady comes in doesn't introduce herself. I thought she was a doctor come to find out she was a nurse and during our conversation asked me to fill out a drop off form. It freaked me out. I haven't even met the doctor yet. There's been no treatment plan and they're already talking about wanting to keep my cat overnight. I did another Google search I found Breckenridge park Hospital and called them from the other doctors office. The lady was so nice professional. She even asked for my pets records from her vet, which I had faxed over to her immediately they were able to get me in an hour from the time that I called I grabbed my cat and got out of that office. When I got to the Breckenridge pet hospital, it was nice and clean and airy and people were nice but professional. I was able to go to the back after only five minutes of waiting. They asked lots of questions which is great!!! I waited maybe 10 minutes before the doctor got back there, which is nothing, especially in a walk-in visit like that the doctor Elias was fantastic. She was knowledgeable and i could tell if she cared. They cleaned the wound and bandaged and educated me on how to take care of her and when I get the bill, it was reasonably priced and I believe I paid exactly what I should have been charged. I can tell just by one visit that this place is loving and kind professional, and gives quality care to pets. I'm bringing her back in this morning for a check up, but I may be changing her veterinarian office. They've made such a good impression on me. I definitely recommend you taking your pet here.

K-9 staff members really love the animals and respect the humans that bring them in for daycare,…read moretraining, and boarding. I have an anxious catahoula and an overly friendly lab that get treated equally well each and every stay while in their care. All I have to do is say "daycare" and they both rush to the car. I love these guys and am so glad they are so good to my dogs. I trust K-9 more than I trust my own grown young adult kids with my two. Melanie

They did such a great job with my chocolate Lab. Trainers were great at helping owners understand…read moretheir part in training.

If you're a pet owner, you know that choosing a boarding or daycare facility isn't just a…read moretransaction--it's a trust decision. My family has been bringing our dogs to Pet Paradise Premier in Plano for nearly 10 years. Over that time they've cared for three of our dogs: Lily, our brindle sweetheart; Nova, my brilliant Catahoula rescue; and now Blondie, our playful pit-husky mix. Blondie currently attends daycare two or three days a week and boards there when we travel. Overall we've had many good experiences. The dogs get exercise, socialization, and the staff clearly knows them well. But the real reason we remain loyal clients is Wendy Hudgins. Over the years there have been a couple situations where things didn't go exactly as expected. Those moments are when you find out what a business is really made of. Wendy has repeatedly stepped in with professionalism, calm leadership, and genuine care. She takes ownership, communicates openly, and clearly cares about the animals and the families who trust them to Pet Paradise. There were times she even proactively called to let us know about something happening so we were never left wondering. That kind of accountability and transparency matters. To be very honest: if Wendy wasn't part of the team, we probably would have moved on. She is an incredible asset to Pet Paradise and exactly the kind of person you hope is looking after your dog. Thank you to the team--and especially to Wendy--for helping take care of some of the most important members of our family.

WENDY is EVERYTHING. We are loyal. She lives for the wellbeing of these animal guests. So grateful…read morefor the care she's given my basset and beagle (RIP you crazy bastard). I'm very private. I do not leave online reviews, usually. Hence the fake name. But Wendy is exceptional. She seems like me, hyper, and so she keeps all balls in the air! Great person.

My dog was well taken care of. I will use D best pet sitting again. Responsive and easy to…read morecommunicate with.

This was the first time I have left my dog anywhere overnight because I recently adopted her. I…read morehaven't traveled in the last 4 months because I was worried about boarding her someplace. I believe that she went through a tough time before I adopted her. I saw the great yelp reviews and I decided to call and she answered right away and agreed to meet my dog and I was that afternoon for a walk through. I wound up leaving my dog over the weekend and Julie was very sweet and you can tell she is an animal lover. I felt very comfortable leaving my dog with her. She has excellent communication skills too. My dog came home and was happy to see me but she was a happy happy dog so I that's a great thing. I recommend trying this place if you want someone that lets your dog run freely and play with other dogs as well. It was my dogs first time and I will be taking her back next time I travel.

My dog had a good time. He told me so himself. Actually, I got to see him on camera as he ran and…read moreplayed are just chilled with the other dogs. They care about the animals. They are in charge of recommend highly. I

I rarely leave reviews, but people need to be aware of what they're walking into with 2nd Family…read moreDog. This has been one of the most frustrating companies I've ever had to deal with. Every single time I tried to schedule a groom or boarding, there were issues. What should have been a simple process turned into a drawn-out, frustrating experience with poor communication and no clear answers. To make things worse, after multiple attempts to get something scheduled, they claimed they "didn't like my tone" and refused to allow me to make a reservation at all. I've never experienced anything like that. Instead of trying to resolve the situation or help a customer, they chose to shut the door completely. Customer service is where they completely fall apart. Responses are slow, often rude or dismissive, and there's zero sense of urgency or accountability. It genuinely feels like they don't value their customers. At this point, it's hard to tell if they even care about having customers at all, let alone new ones. Do yourself a favor and avoid 2nd Family Dog at all costs. There are plenty of other businesses out there that will treat you with respect and actually make the process easy.

I truly appreciate how Teresa is so attuned to the dogs in her care, and sets them up for success…read more The desired result after making new friends at Paws Up Daycare and Boarding!

Daily updates, kind owner. I was apprehensive at first never have boarded a dog before.read more