After using this service a few times as a loyal customer I was very disappointed in my most recent experience. I booked my appointment 2 months in advance and had multiple confirmations of the appointment. Not only did they not show up, but they were unreachable by phone call and texting on the day of the appointment. I still haven't heard back from them with an explanation. read more

Set up an appointment at 9am. I was waiting and waiting until 10:30 but nobody showed up. Tried to call and text but nobody answered the phone either replied the text. What kind of business they have !!!! read more

Oscar at Pretty Paws Mobile Pet Spa gets a 5 Star Review for giving Tia - our Persian Cat a stress free grooming experience. We are committed to your convenient mobile service and it's great value. Your knowledge and skill proved that you are in tune to animals and their needs. read more

Pretty Paws Mobile Pet Spa - Tia - Persian Cat - Pet Groomers Near Me

They're easy to look with, their groomer is very experienced and easy to talk to... They are always on time, You can't go wrong with Pretty Paws... ... They do dogs and cats!!! read more

Honestly, I love that this is a mobile service and I'm happy that my fur baby doesn't have to wait to be washed. It's immediate and he always comes out fresh. I do wish they put a bandana on him at the end, but that's okay :p All in all I always had a good experience, no complaints. read more

Saw them at our neighbors and asked him if they did a good job. He said yes and reasonable prices. We decided to give them a try and Juan did a great job. He had to cover for another groomer who could not make the original appointment. It was 4 hours late, but it all worked out. read more

Our baby is 10 And I have always done all her grooming, but we all know how hard that can be as we pet parents get older so my boyfriend found pretty paws and set up an appointment. They were very sweet, understanding and convenient. We had two guys named louis' come out and treated her like a queen even though she was a little nervous. I definitely recommend pretty-paws and can't wait for her next spa day! read more

Pretty Paws Mobile Pet Spa - Pet Groomers Near Me

Juan and Christina have been grooming our little bundle of joy (dog) for several years and their professionalism is only exceeded by their skill and compassion. We highly recommend them and their service. read more

Pretty Paws Mobile Pet Spa - Pet Groomers Near Me

This was too quick 50 min. For fool dog grooming. My dog did not get washed . I know my dog after a wash . His ears are not cleaned. Have some uneven parts . I tried to relay that to owner they won't respond back . read more

Customer service not very good and you have to use your home electrify. They need to be more friendly and have updated equipment.

Oscar came on time and groomed my dog accordingly to what I wanted for his cut. This is my first time with pet mobile grooming in general and I'm glad I chose Pretty Paws! Oscar was nice enough for me to be in the bus with my dog and he answered my questions that I had regarding the business and the grooming. I will be scheduling my future appointments with him from now on :) As for as my dogs cut, he smells, feels and looks clean and fresh. I was really surprised that teeth cleaning was included in the bath and haircut package! Thanks Oscar! read more

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I'd hate to do this but we've used this groomer for our two German shepherds and we expected a lil bit more of care in their part They were hired to do a shedless bath on both of them and I believed they would show up on time instead of waiting two hrs for such appointment and not being let aware of the delay in their part After finishing one of my dogs they texted me to switch so they could continue with the other and 10 mins later they said they had finished for a 75$ service and I checked my dog and he still had clumps of hair falling of him so I asked if that was the completed service and if they could revise it, as I walked back outside I saw them using a hair trimmer on my dog and saying that's the process they follow for a shedless bath And kept saying that's what they do and they did all this work in ten mins to I would not recommend again as I have with my neighbors read more

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Very disappointed with this business. I was scheduled 2 weeks in advanced for an early morning appointment on a Friday. On the day of the appointment I waited for their arrival with my pet ready to go but they were a no show. I contacted them and they didn't even have me scheduled for a appointment for some reason.. waste of my time .. read more

Pretty Paws Mobile Pet Spa - Pet Groomers Near Me

I had them groom my dogs for the first time when I spoke to them over the phone they told me the price was 55 dollars for the nail trim Anal gland cleaning shampoo and conditioning I asked them to leave my dogs clean face they did nothing close to what I asked them said from that they also changed the price to 60 dollars per dog do not use this service unless you want the dog is to turn out nothing like what you w read more

Pretty Paws Mobile Pet Spa - Chealse and mamba sporting a bad hair cut - Pet Groomers Near Me

Before and after $65 for full grooming and haircut. Took just little over 30 min. She smell so clean and no more litter stuck on her bootie read more

Pretty Paws Mobile Pet Spa - Before haircut - Pet Groomers Near Me

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I highly recommend Pretty Paws for mobile grooming. They are friendly, professional, and provide excellent service. My Bichon Poodle is so happy. Thank you. read more

I am so happy with Pretty Paws. Oscar came to the house and was able to shampoo, cut, and primp my pup Chika. All in 30 minutes! She didn't have to sit in a cage at a pet store for hours and her anxiety was remarkably less than when we take her to groomers. Oscar, thank you! You are our go to groomer now! read more

Pretty Paws Mobile Pet Spa - Chika looks great! - Pet Groomers Near Me

They're the best!!! They were really gentle with Weston and took the time to get all the knots out of his fur. So happy I found this mobile grooming read more

Pretty Paws Mobile Pet Spa - Weston - Pet Groomers Near Me

Disappointed with the staff communication with themself and the customer. Was promised by the lady that sets the appointments that she will CALL me once they're there, "since I'm at work" Once they got there they where told by the person that giving him the dog to do all one size but also instructed to CAll ME first and that she wast sure. They didnt call me and they ruin my dogs hair all one size (very low) they ruined the hair that took me over a year to grow and was finally happy to get him a haircut and bamm they FUCKED IT UP! I'm give them a 2 stars because they've done good work before but they need to communicate with each other and the person who's making the appointment. No one wants to pay for a bad haircut regardless of pet or yourself. read more

Pretty Paws Mobile Pet Spa - Pet Groomers Near Me

Bad customer service and worse care of your pet, I regret referring them to friends but they too have had bad experiences from them so they stopped as well. read more

I love this company!! My dogs love their groomers!! No complaints ever they're soo great with my dogs and also help if we have problems with our English bull dog! Oscar comes most of the time and he's soo great with my dogs they get excited to see him just not to get baths lol! I definitely recommend them! read more

Pretty Paws Mobile Pet Spa - Groomed babies - Pet Groomers Near Me

We love Pretty Paws. Every time our dog Bella gets groomed, Oscar does a fantastic job. She's a maltipoo so she always gets knots. It's impossible to get her groomed and cleaned ourselves. In less than an hour, Oscar makes our dog look beautiful. We are so happy with his service. Definitely highly recommended! read more

Pretty Paws Mobile Pet Spa - Pet Groomers Near Me

5 stars isn't enough for Oscar and the amazing staff at Pretty Paws. Our little Hugo was a little nervous, and being a small dachshund was a little snappy with Oscar at first, but Oscar was perfect with him and cleaned our little guy spic and span. I will definitely use them in the future! read more

I've been using their services since 2021 and was satisfied with their services especially with Juan who no longer works with them a former veterinary Tech, and have referred other new clients . The new guy they have now is good with dogs but his grooming abilities are not up to par. My problem with them is the price gouging on their new customers and I understand the gas prices are to the roof and they surcharge their customers by distance if not n the Huntington Beach area. They need to make that clear before telling their customer over the phone the original price and then after the fact they charge extra from the original price. It's embarrassing when your the referral. Yes prices have gone up everywhere, but my hairdresser charges less than they do n my dog is a 8 pound yorkie and our friend has a mini yorkie puppy weighing in at 3 pounds charged at a ridiculous price. I Feel bad for our friend because he's a handicap veteran senior citizen. They lost a good customer in me and future referrals from me. read more

Pretty Paws Mobile Pet Spa - My lil dog model she seems to know she looks good lol, after her grooming love her haircut - Pet Groomers Near Me

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You guys are very unprofessional with the way you handle your clients and scheduling. Juan also injured my sisters dog while grooming once and had to stitch her back up. I think you should be a little more caring and mindful of the way you carry your business. I'm sorry but this is not the first time you've been unprofessional to me specifically. We had an appointment scheduled a few months back and when the day came you told me you took my name down wrong and tried to tell me that I gave you the wrong name... think about that for a moment... would somebody get their own name wrong? My point is take responsibility for your mistakes and don't push it back on the customer. I'm very upset right now with your company. read more

I made an appointment for today "12-1" & they never came, I called and the lady was rude didnt even help

Super amazing job ! My Great Dane is left beautiful and they are all super nice ! Great prices as well. 10/10 recommend. My second time with them and I'll definitely keep calling them for any grooming needs read more

Don't waste your time here. I legit called them two weeks ago about my German Shepard who's in need of a really good bath. I spoke with Juan and the lady and said I would be scheduled on may 6 mind that is was 2 weeks ago and when the day came they messaged me saying that they were held up at another client and it would be around 30 mins. They wanted to reschedule me but they never even answered my message very unprofessional read more

Pretty Paws Mobile Pet Spa - Pet Groomers Near Me

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Thank you for making our Bella look beautiful! Oscar was great. We will definitely get all our grooming with Pretty Paws. read more

Pretty Paws Mobile Pet Spa - Bella, our Maltipoo. - Pet Groomers Near Me

I've had my puppy groomed with pretty paws numerous of times in which he's been cut on his paws after every groom. we'd brought attention to this matter to the groomers prior to the appointment and still nothing changed. im sorry but as professionals this is not okay. my pup continues to lick his paw in frustration due to the cuts. my puppy is a maltipoo with long hair i made an appointment for him this past week when i made if SPECIFIC to the groomer that I did NOT want to get off the length , only to receive him back completely SHAVED OFF and claimed to be because he had "knots". I would've never ever payed for this and i really am so upset to know that the groomer took the easy route instead of taking the time and consideration to really do his work PROPERLY. very unprofessional as a groomer you'd know to brush through the fur to get the knot's out but no rather be LAZY and sloppy overall. would not recommend really am super disappointed please please look into other groomers locally because these groomers are NOT it. oui paws salon is a GREAT alternative if anyone's in need of ACTUAL professionals. read more

Poor choice we made in scheduling these groomers, didn't show when scheduled came the next day, service took 10 mins not even completed what was set up 2 weeks prior groomer argued with the customer. Called and spoke to the owner no better there either kept making excuses instead of just being sympathetic and asking how can we fix it. Not good at all. read more

We try and support our local businesses and in this case it was a win/win for everyone! Thank you Christina and Louis for making all three of our dogs look like they are supposed to look...cute, clean and respectable. Our 10 week old puppy's first haircut and he still looks like a plush toy! Right to our door and a great price and smile. read more

Pretty Paws Mobile Pet Spa - Happy first haircut!! - Pet Groomers Near Me

So happy with our first service from pretty paws! I was referred by a friend and definitely satisfied with their great service. Totally worth the money. They are pros!! read more

Juan did an amazing job on our beautiful Fiona! She used to go for her "appointment time" at a dog salon, and then four hours later I'd get a call saying she is done. No more waiting in crates for a haircut anymore, babygirl! Thank you Pretty Paws! read more

Pretty Paws Mobile Pet Spa - Pet Groomers Near Me

Wonderful job!! My dog can be anxious, and sometimes gets 'leash aggression', so I shy away from taking him places where he may be reactive to other dogs. He was overdue for a grooming, and I realized it may be less stressful for both of us, if I called a mobile groomer. Pretty Paws did a fabulous job grooming him, and I felt their price was very reasonable. Juan has been working with animals for a long time, and his experience and passion for animals has given me great confidence in his ability to work well with my dog. I'm extremely happy to have found Pretty Paws Mobile Pet Spa!! read more

I just used this company for first time and I am extremely impressed. My dog is a senior with health issues, so I thought it'd be less stressful for her to have a groomer come to us. I told Juan about her health problems and he took his time with her being gentle and made sure she stayed comfortable throughout. I highly recommend Pretty Paws! read more

Highly recommend.. I have a Yorkie.. I am very picky and particular who does my babies hair.. I'm always scared to try someone new.. but I recently moved to Huntington Beach and I had to try a different groomer.. I am so pleased with Juan and Oscar's work.. They are very professional and have alot of skills.. My Baby always looks great...Thank You so much.. Best Groomer in town. read more

We had a very unsatisfactory grooming today. Clippers were used and our dog was shaved after I specifically stated not to use clippers and to trim only. She also came in with two bleeding toenails. We spoke with the manager and expressed our dissatisfaction. Half the fee was returned but our dog is very traumatized. While we appreciate small business and the difficult times small businesses are in, this service was extremely poor and we can not in good conscience recommend this company. read more

My miniature labradoodle was groomed by Juan several months ago and did an excellent job. I made an appointment a month later, and no one showed up. No response to calls and texts. Finally reached them the next day (they never called back) and they said there was an administrative mix up. I reluctantly decided to give them another chance and made an appointment for 10:00 this morning. They "confirmed" the 11:45 appointment, but again failed to show up. No response so far to calls and texts. Too bad, because the grooming was very good. read more

They always do an amazing job! They are efficient and on time. Highly recommend this mobile pet spa! Prices are also great.