Amazing communication. I contacted Harvey and within a week I had already moved in to my new place…read more Which I love. Definitely recommend to anyone else looking for a place. it's a quiet community and everyone seems to be on the same page.

I have rented from this management company for the past three years. They are the absolute worst…read moreunprofessional group of people I've ever had to deal with. I have lived in the Frankford community for the past nine years and are the third owners. They are only about money, no repairs are completed. My apartment is full of mold and the mice have moved in and taken over. When you make a complaint the one and only answer is and I quote "I have to talk to the owner". The exterminator said it's a waste to even come out because the building is infected with the mice. They do very little if any turnovers for vacancies. There are only two apartment buildings containing six apartments each. The building that I reside in has had a vacancy for the past year and a half because I was told owner doesn't want to pay for anything. I could go on forever. Great community BAD management of property. Please steer clear of ALL COUNTY CHESAPEAKE WHEN IT COMES TO FORCE APARTMENTS.

id give this company 6 stars if I could! I have rented from them since nov 2023 and have had…read morenothing but great experiences, Gloria has been great with communication, and fast with getting things repaired or inspected! they take good care of the propertys and they are clean! the online portal is an added bonus as it's super easy to pay rent online and submit tickets! one time in particular a hired company came in and inspected our fireplace and the guy was giving me the creeps and Gloria stayed on the phone with me to make sure I was ok until my husband came home! this company consists of great people who care! I could go on but I'll let you experience it for yourselves!

Dawn is very easy to work with! She takes all the hassle out of being a landlord. I'm really only…read morecontacted when absolutely necessary. Her rates are extremely reasonable too.

Lauren has been our property manager for 6 years and she's made the rental of our property so much…read moreeasier than expected. She is responsive, professional, and always friendly. She finds us great tenants quickly. I won't ever use anyone else!

My husband and I stumbled upon Advanced Property Management back in Dec 2013 when we were…read morerelocating to the area. We were feeling disillusioned with our options for rentals and due to a time constraint we almost signed a lease for a property we weren't completely in love with. With only a few weeks until our move, my husband found an apartment with Advanced Property Management and we immediately fell in love with the rental. From day one Mark, the property owner, was extremely professional and responsive whenever we encountered any issues in the apartment. Unlike previous landlords that we have had in the past that would do the work themselves in order to save money, Mark made sure to contact professionals to fix problems such as when the heating system needed to be fixed. Sadly due to another relocation, my husband and I had to move out of the rental we lived in for nearly 4 years. Otherwise we would have extended our stay even longer. Thank you Mark for being a great landlord to us during our stay at one of your properties!

Thank you for taking time out to review this statement. It is with great pleasure that i submit…read morethis review for Abner Salas Resident Manager BMG Laurel 9811 Mallard Dr, Suite 214 Laurel, MD 20708 Abner Salas the property manager has provided great customer service and outstanding professionalism throughout our interactions.

Roger has been an excellent property manager. He is consistently responsive, professional, and easy…read moreto work with. Whenever issues arise, he communicates promptly and follows through to ensure they are resolved. His reliability and attention to detail have made managing our property a smooth and stress-free experience. I would highly recommend BMG to anyone seeking a knowledgeable and dependable property manager.

Great and smooth process with Definitive Title. Definitely would recommend them . This whole…read moreprocess ( buying a home) was very stressful until we got to close and deal with them. I'll do it all over again. Professional, punctual, knowledgeable, and respectful.

If I could give this company 100 quadrillion stars, I would! In my eyes, title companies are so…read morebehind the scenes that folks like me don't pay them much attention. Moving forward, I am forever changed based on a horrific experience with my mortgage company (CENLAR). Bret Devich from Definitive went above & beyond to fight for me/us in an unfair payoff dispute. He put in HOURS of phone calls at all hours of the day, often times missing dinners with his family, trying to fight for what was right for me. His persistence, positive attitude, hardballing, humor, & good nature prevailed! I will forever be thankful for his hard work & recommend him to anyone.

Eric Frank took care of me. I found a spot online in a neighborhood in Baltimore that is in some…read morecases hard to find a good spot at. He looked at my inquiry via (rent.com,Zillow,apartments.com,etc.) and contacted me very quickly on a SUNDAY. Two or three hours later on a SUNDAY we were touring the beautiful apartment I'll soon be moving into! I can't say enough about his promptness and professionalism. I am admittedly high strung and anxious. He alleviated those feelings. Can't recommend Eric or Bay Property Management Group enough. Shout out to him.

PLEASE STAY AWAY FROM BAY PROPERTY MANAGEMENT GROUP…read more BMG placed a tenant in my property without performing an adequate background check -- a tenant who never paid rent from day one. Two years later, I'm still tied up in the eviction process. Their offshore staffing model (Philippines) means communication is slow, inconsistent, and often outside U.S. business hours, which only made the situation worse. Their lack of oversight has cost me thousands in repairs and legal fees. I would not recommend BMG to any landlord who values proper screening or timely management

My husband and I were referred to Rob from a close friend. We needed assistance in selling my…read moreelderly grandmothers house as she was no longer safe to live in a three story huge home. Rob went above and beyond not only selling her house, but creating a game plan to help maximize her profits with little to no help with out-of-pocket money. Rob has many connections with contractors such as plumbers, flooring, painters, lawn care, and even estate liquidator all making it really easy to accomplish that game plan. Rob was able to make a very challenging sale of a home look easy! Rob communication and professionalism with us throughout the whole process was more than we could ever ask for. We are so amazed and blessed to have had Rob sell my grandmothers home. She is now in an assisted living facility with many friends thriving. We couldn't be happier with the sale of her home and we would have not been able to accomplish that without Robs assistance! While in the middle of trying to create a plan to sell the house my husband and I were also expecting our first child, so with bringing in a a newborn baby, Rob really helped make the challenging parts easy for us! When we say that Rob is the guy who will be in your corner and go above and beyond! Rob is the guy you want without any hesitation. We can't wait to use Rob in the future when we sell our first home.

Going into this process, I knew that I needed someone who is not only knowledgeable but also has a…read morenatural inclination to educate his or her clients. In my first conversation with Rob, we spent about an hour over the phone and he diligently answered all my questions. You could tell when someone is passionate about their work. He asked for feedback right at the end which tells me that he is introspective and is constantly seeking to get better at what he does. Throughout the process, he has been patient - always willing to answer questions, knowledgeable - his background in both real estate and home remodeling allowed me to weigh in my options as I look at different houses, and attentive - he paid close attention to my concerns and helped provide ways to address them. Home buying itself could already be overwhelming and doing it for the first time in a very competitive market could get daunting. It is important to align yourself with people who are reliable, knowledgeable, experienced, and more importantly, catering to your needs. Rob checks all those boxes.

Had a hvac issue and reached out to property manager Ms Douglas. She was able to have my issue…read moreresolved immediately! The customer service is amazing! it's great having RRG as a HOA Management Company

Based on the service provided by Susan Smith at Residential Realty Group, I highly recommend this…read morecompany. Susan went above and beyond to assist me with my architectural request recently. I had many questions as I was unsure of the process, but Susan was patient, courteous and professional during each of our interactions. Additionally, RRG does a great job managing the upkeep of our neighborhood. Snow removal and landscaping is superb.