PLEASE STAY AWAY FROM BAY PROPERTY MANAGEMENT GROUP…read more BMG placed a tenant in my property without performing an adequate background check -- a tenant who never paid rent from day one. Two years later, I'm still tied up in the eviction process. Their offshore staffing model (Philippines) means communication is slow, inconsistent, and often outside U.S. business hours, which only made the situation worse. Their lack of oversight has cost me thousands in repairs and legal fees. I would not recommend BMG to any landlord who values proper screening or timely management

They do not make repairs. Property Managers live in different states, so they can not verify…read moreissues or the repairs. They left my rental wet and moldy until the ceiling collapsed on me. Lied about the time of the exit walk through. Franco their agent broke stuff and urinated over bathroom wall and floor. Only admitted he did it to police. As Angel and Edgar said their agents had not been in house. I have emails and police report.

Terrible service from viewing listing to asking questions about the property. After a month no…read moreresolution on reported problems at the property. Then they said it wasn't their problem and I as the tenant needed to contact the HOA again after a month of inquiry. There was no HOA the email bounced back. Then the tenants were told they needed to provide MORE pictures to the head of maintenance again of the issue despite the listing agent taking pictures for POM, the plumber provided pictures, the maintenance person took and provided pictures and the head maintenance had visited the property 2 days b4 move in and should have pictures. We asked for a decrease in rent for the ongoing issue and/or a phone call. Head of maintenance said it wasnt POMs fault so no decrease. I said well it certainly was not OUR FAULT. We received an email from Melissa to end the lease no conversation. Which we happily took. And from move in to move out ~ 20 days of communication there were more than 86 emails for submission and system response to maintenance requests and over 40 texts. Meld is the system and its terrible. I would not recommend this property mgmt in any way. I forgot we were forced to take an earlier move in date and then attend to no less than 4 different plumbing appointments on our time and dime that all should have been taken care of in advance. And no staff accountability.

Hello, I started working with Peace of Mind back in late June or early July, through Bridges of…read moreStability. It has been a long journey but it all worked out and thanks to Glenn I was able to secure a home for myself and my children. I appreciate him and POM for giving me the opportunity to get back into a home of my own to feel safe and comfortable.

I would like to take a moment to express my sincere appreciation to Victor Guerrero. It is truly a…read morepleasure to work with him. His professionalism, prompt responsiveness, and thoughtful approach with clients, tenants, and vendors reflect the highest standards. Victor consistently demonstrates initiative and composure under pressure, always finding effective solutions to any challenge. Well done Victor !!

Roger has been an excellent property manager. He is consistently responsive, professional, and easy…read moreto work with. Whenever issues arise, he communicates promptly and follows through to ensure they are resolved. His reliability and attention to detail have made managing our property a smooth and stress-free experience. I would highly recommend BMG to anyone seeking a knowledgeable and dependable property manager.

Five-star customer service for Brooks Mngmt Co. We were looking for an affordable apartment…read morethrough this management company referred to us by friends who had recently moved into one of their properties. Edward showed us about 7 apartments, almost weekly, and was extremely accommodating and patient with us each visit. Myrna in the leasing office was very helpful when we had questions. We finally decided on a really cool unit in a renovated mansion in Mount Washington and we couldn't be happier. The entire process from viewing rentals to communicating with Edward, Myrna and Leslie went smoothly and continued throughout the application and approval process. We moved in yesterday and they had cleaned and spruced up the place and left us a bag full of move in goodies with a welcome note. How nice! So far things have been ideal. I will update this review in 6 months to rate the place, management and maintenance but I expect it will still be five-stars if my first impression is any indication of how this company does business.

Inquired about some listed properties for friends daughter moving to the area for college. Just to…read morefill out an application they charge a $55 fee. What a scam. It doesn't cost that much to do a background + credit check, unless the property managers are shaving some $$ off for themselves. That's a good little haul just to run applicant credit. People can run their own credit check for free, but of course they won't except a credit check from Equifax, TransUnion, or Experian.

Real property management essentials has been beyond wonderful in the process of renting my house! I…read moredidn't have to worry about a thing for extremely reasonable pricing. It does not get better than real Property Management essentials and I would 110% recommend them! You're sure to be happy! -Amy

We lived here in a 2-BR for three years and were overall very happy with the experience. Management…read morewas one of the best I've ever had, and I've lived in a lot of rental properties. I felt like our maintenance concerns were quickly addressed and all the staff were professional and courteous. Any of the issues we had with the place were due to living on a very busy downtown street and didn't relate to the apartment managers.

I have been a resident at the St James for over two years, and recently got a promotion (with…read moreraise) that requires me to transfer to another state. I love Baltimore, and will hate to leave, and will miss my apartment at the St James, especially since in the last six months the new management has been truly outstanding! They are very responsive and have made new changes that improve building security and upkeep. In addition the apartments are being renovated and the results are amazing!. So as a tip for those looking for a place in Baltimore, the St James offers a lot and the price is right.

Shari has been my realtor for over ten years. In those ten plus years she listed my house which…read moresold within a week. With her help I purchased a condo that I lived in for nine years. Recently I made the decision to move to Florida. I immediately called Shari to list my condo. It was only on the market for three days when I got a contract. Shari is so professional, but also very down to earth and caring. She has years of experience and knowledge in the real estate market. I would never use anyone in the real estate market. Shari is #1 with me!

Dear Prospective Homeowners:…read more We are so pleased to be able to write this recommendation regarding our real estate agent, Shari Gaister. Shari is excellent at what she does !! She is very professional yet highly personable , thorough, reliable, and has such a good eye for picking out beautiful homes specific to you and your families needs. She had an initial meeting with us in her office and assured that our specific needs as well as things that were negotiable for us in a single family home were written down and laid out as well as our budgetary limitations. She walked us through all of the paperwork and provided so many professional resources for many things during our first home buying process which really helped make the process easy and smooth without any stress. Shari was very approachable during all phases of the home search/home buying experience and so easy to get in touch with via phone and email anytime we had requests or questions. She is highly talented , patient, hard working, and made this experience so enjoyable for our family. She showed us multiple homes each week (with our 1 year old- she was so patient and wonderful regarding our times to meet up around our babies schedule which was so helpful!!) , none of which were a waste of time as she made sure that they met our criteria and were within our price range. She was diligent with our requests and writing up offers. Shari did an amazing job with our contract negotiations and making the best deal for us!! We are so happy with the purchase of our first home thanks to her! I would definitely use her on the selling/purchasing of our home in the future and would highly recommend her to others.