#1 Management company in Maryland!! They Strive For…read moreExcellence!! Great Customer Service Extremely Knowledgeable If your in the market for a property management company this is the place you want to be!!

If you are a landlord seeking property management, DO NOT work with HomeWorks Property Management…read more Initially, I worked with Lizza; she was very responsive, and things were fine. It took them six months to find tenants for my property. I'm unsure what systems they use to do background checks, but it isn't good. The tenants only paid their first month's rent, and after that, they were late and never paid the full amount. Then stopped paying altogether. My biggest issue with HomeWorks is their lack of professionalism. It seems like they use a third-party receptionist, so you have to schedule a call with your actual property manager. The property managers constantly miss the scheduled calls, and getting information that should only take a few minutes can take days. To date, I have had eight missed meetings with Christine and Zaphyr. To make matters worse, the portal is never up to date, so you have to call to know what is going on with your property. It has been a complete nightmare working with this company. Save yourself the headache and find a different property manager.

I signed my lease for my private entrance studio apartment in Rossbrooke area back in March of 2013…read moreand moved in late May 2013. I had lived in over 5 locations throughout the past 7 months and was really excited to just have a solid place to live for 12 months. I came from a small town in Indiana were money wasn't really a priority or really a commodity which made living very difficult. I moved to Maryland over 4 years ago and as previously mentioned, lived in several locations. Henderson-Webb has to be one of the most unorganized and very behind technologically and generationally. They make us pay with coupon cards that you have to put into envelopes and turn into a small drop box every month. There are many other apartment communities that offer online payment options or even a 5 to 6 month chunk payment method. It's really inconvenient. The price you pay compared to the experience you get is awful. I pay for Comcast and BGE. Henderson-Webb provides everything else, garbage and water. If it's anything I really have to complain about it's the amount of times my hot water goes out every single week. I've had to call maintenance at least once a week about the hot water issues. For a last minute resort, I chose Henderson-Webb. They told me I would be incredibly satisfied with the company but I guess that's up for argument. I really want to put nice and enjoyable things about the company but I can't honestly find any. The face-to-face customer service is fantastic, but that's because it's face-to-face and they have to be as nice to you as they can but when you call them on the phone they absolutely don't care about you. Anytime I have to call maintenance for anything or the leasing office for a question, they don't care about me and have no answers for any questions I may have. I would recommend checking out another apartment complex and company before coming back to Henderson-Webb. I have lived in one other very well esteemed apartment complex in Towson, MD that really trumps Henderson-Webb and I'm pleased to say that my next years lease has been signed with them again.

Every tenant should get together and do a class action lawsuit against the property! Theyre but…read morewilling to help. It's like they are there to get paid and leave nothing more.

Eric was great he made the process super easy and was very informative ...friendly and on point…read morewith his answers and ways of helping

The agent was amazing very kind and very knowledgeable about the question that where ask concerning…read morethe property. He was on time and very nice .

Hello, I started working with Peace of Mind back in late June or early July, through Bridges of…read moreStability. It has been a long journey but it all worked out and thanks to Glenn I was able to secure a home for myself and my children. I appreciate him and POM for giving me the opportunity to get back into a home of my own to feel safe and comfortable.

I have being working with Melissa for several years. She is the only person who I trust and I…read morerecommend to all my friends who want an honest and professional property Manager. Her team is responsive and deliver on time. No complaints at all. I highly recommend Peace of Mind Property Management.

Pitina is a fantastic realtor and I recommend her fully. She and her team have an incredible…read morededication to her clients and her work and it manifested for me in a process that was very smooth and easy despite a compressed timeline. What struck me the most about working with Pitina and Christina is that they had no hesitation about working late into the night to get stuff done on time. I had several late-night interactions with both of them and that's a level of dedication that's rare. If you're looking to make sure your home buying process runs smoothly, look no further.

A fantastic and kind-hearted agent who diligently helped us in every step of the home purchasing…read moreprocess. Before we met her, we knew very little about buying a house. Pitina patiently educated us about all the steps of purchasing the best house for us. Pitina and her assistant, Christina, were hard-working and timely. Even during stressful times, we trusted them to solve any issue. We just wanted to thank her for all she did. We, now homeowners, highly recommend the service of Pitina and her team.

Had a hvac issue and reached out to property manager Ms Douglas. She was able to have my issue…read moreresolved immediately! The customer service is amazing! it's great having RRG as a HOA Management Company

Based on the service provided by Susan Smith at Residential Realty Group, I highly recommend this…read morecompany. Susan went above and beyond to assist me with my architectural request recently. I had many questions as I was unsure of the process, but Susan was patient, courteous and professional during each of our interactions. Additionally, RRG does a great job managing the upkeep of our neighborhood. Snow removal and landscaping is superb.

Contracted through Lowes to install a glass door on our shower-tub. A tricky, labor-intensive job…read moredone with skill. Foreman reviewed the work with me afterward, showing me how to handle the silicon sweep as it crosses the top edge of the tub. A timely arrival, neat and thorough work, courteous. Price seemed very reasonable. As I watched, I was glad I had the job done by professionals.

Communications from management and the Board have increased exponentially since Chris Petrik…read morejoined the staff. Chris uses email, elevator postings, newsletter articles and electronic displays. His end of week emails outlining upcoming and ongoing maintenance activities in the building. He also includes friendly reminders regarding current building issues (pets, trash, holiday decorations, throwing things from balconies). Chris is very easy to interact with and he genuinely cares about the future of the building. Is works hard to make Silo Point a contributing part of the community. He is commitment to keeping the building well maintained and safe for the residents. He has hired a staff that does an outstanding job of overseeing the operations, maintenance and repairs of the building. They are professional, responsive, friendly and dedicated

1-star because it's required to have "something" BUT they get negative 1000%…read more These are by far the worse of any lot of people in this organization and should not be managing properties. In the past they would issue unfounded and unwarranted violations to my property. When I questioned their source and showed proof the violations had nothing to do with my property they continued issuing violations. I found out it was from the toxic neighbors who I believe were targeting my property since it was a rental and were notifying the HOA who didn't do ANY fact checking. This isn't the only issue with them and it's clear they are completely out of touch with the residential community. Fast forward to moving on from this nonsense... I recently ( 7/2024 ) sold the townhome property in the Riverchase condo community in Maryland under them as the HOA managers. Closing was 2 months ago and they were notified of the sale and knew I was no longer the owner and yet, and YET I am still getting notices for monthly payment of fees AND the kicker, they had the nerve to send it to collections. I received a first invoice for August just after closing and was told by the HOA that it would take 2 weeks to record new ownership. Apparently not true and I believe any conversations had with them cannot be trusted. Clearly there is a disconnect in this organization and they could care less since it's not affecting them. I've asked my title company to reach out to them AGAIN to get what ever documents resent to the HOA to show I am no longer responsible and PAID up to the closing. At the day of closing, all fees were paid to those owed. I had to send all my documentation showing I owe NOTHING to First Service since the collections agency is who I need to dispute this action with in order to not have my credit affected. I just wonder if they are sending ME notices, what are they sending to the new owner and is she paying like she's supposed to? But it's a "I just wonder" I really don't care. It's the next day after writing this review and I had to come back to make a comment about this. I got in touch with I'm assuming First Service internal collection agency, which has the same address as FS. I'm sure that there's a conflict of interest there somewhere. Anyway, I spoke to someone and explained I no longer own the property for which they are trying to collect fees from me. I told her Alicia Menefee, who is titled as the community association manager for FS at Riverchase, said to me in an email that it would take two weeks to change my name and remove it as owner of record. According to the person I spoke with, it takes 30 to 45 days. Here's the kicker if it takes that long to do a records update, have a process in place so that FS is not sending bogus information to collections to ruin the lives of people because of your own ineptness to properly update and monitor sales transactions. And why is Alicia Menefee giving out false information?

Erik Miller put a squatter in our rental property without telling us and collected the rent for…read morehimself. He then became impossible to reach, took our money and ran. We have not heard from him since.

I am happy to recommend Sudbrook Management Corporation. My experience with Erik has been vastly…read moredifferent than the previous reviews. I have worked with Erik directly to find suitable tenants for my rental property in Baltimore. He has always been responsive, diligent and provides great customer service. We've had a couple maintenance issues and Erik kept us posted on the progress via email/phone every day. I am extremely impressed by the professionalism in Erik's approach towards our problem(s) and it truly reflects the business values and high standards that Sudbrook Management Corporation strives for. If you are in need of a great professional to assist you with your rental property needs, look no further - Erik is very knowledgeable, proactive and easy to work with.