Dr. Marrone has been taking care of me for several years now. She is extremely thorough and has a…read morewelcome and pleasant manner. She also has discovered several areas on my skin that needed attention. The two procedures that she has done to remove skin cancer have been flawlessly done. No real pain and have healed wonderfully following her suggested instructions. I would drive 5 days+ to see her with any dermatological needs. Additionally, the staff, from reception, to nurses and billing have all been pleasant to work with. Everyone at the office truly cares about your well being and making sure everything is done right - the first time. I wouldn't see anyone else.

The office has a comfortable waiting room and the doctor is always quite prompt. She can…read moreimmediately tell me whether my mole is suspicious and it's nothing, freeze it off. Everyone is so friendly and kind I really like this them all!

Every time I've been to Kiva Med Spa I've had nothing but a positive experience from Raylea booking…read moremy appointments, checking me in and offering me a beverage to the service itself with the medical staff. I've seen Anh twice now for facials. My first was a hydra facial with dermaplanning. I enjoyed the pressure of the facial massage, while performing the facial she took time to educate me on the products and any trouble areas she noticed. I was extremely happy with the service, so much so that I drove two hours to see her again! My next appointment I received was a Lymphatic drainage massage which made a huge difference on the appearance of puffiness under my eyes, checks and chin. I've also seen Crystal for my dysport. She answered all my questions, walked me through the process, and after care. I felt she listened to what I wanted to achieve and provided her professional recommendations. In addition, I have received an IV treatment that made me feel amazing. Jasmine was more than gentle. The spa itself is clean and calming with music. I get facials once a month and have tried a dozen different spas and hands down this spa is one of the best out there! Makes driving hours well worth it because self care is important and finding the right place to provide the best care is just as important. Every time I've been to Kiva Med Spa I've had nothing but a positive experience from Raylea booking my appointments, checking me in and offering me a beverage to the service itself with the medical staff. I've seen Anh twice now for facials. My first was a hydra facial with dermaplanning. I enjoyed the pressure of the facial massage, while performing the facial she took time to educate me on the products and any trouble areas she noticed. I was extremely happy with the service, so much so that I drove two hours to see her again! My next appointment I received was a Lymphatic drainage massage which made a huge difference on the appearance of puffiness under my eyes, checks and chin. I've also seen Crystal for my dysport. She answered all my questions, walked me through the process, and after care. I felt she listened to what I wanted to achieve and provided her professional recommendations. In addition, I have received an IV treatment that made me feel amazing. Jasmine was more than gentle. The spa itself is clean and calming with music. I get facials once a month and have tried a dozen different spas and hands down this spa is one of the best out there! Makes driving hours well worth it because self care is important and finding the right place to provide the best care is just as important.

(After some communication with Kiva and some reflection, I've decided to completely rewrite my…read morereview. This is a very challenging review to get right, and my last effort was rambling, unnecessarily detailed for this forum, and admittedly a little manic. Also, I've been impressed by Kiva's response to that review and feel this should be reflected here. Finally, I've decided to redact individual names, since I believe that reviews should never come across as personal affronts, irrespective of the circumstances.) Very long story short: I had two (of a prepaid three) microneedling sessions here in mid-2022, for a small amount of decades-old residual acne scarring. The second session did not go well and left me with significant damage. I believe the practitioner failed to exercise appropriate patient care before, during, and after the procedure, to the point of being reckless, and the two years since have been something of an ordeal. Attempts to remedy the situation medically have been costly and unsuccessful so far (there is always hope...), and while I've sought legal consultation for personal injury, I've been advised that the damage likely isn't significant enough to warrant the high cost of litigation (I've taken this as a mixed blessing of sorts). There's a lot more I could say about all of this, but I'm just going to leave it at that. A few months ago, after delaying for a few reasons (mostly wanting to see how things might resolve medically and legally), I left the aforementioned review. Again, it was long, detailed, and an expression of two years of frustration. Unexpectedly, Kiva's office manager (whom I hadn't previously met) responded with an immediate phone call expressing concern, and this resulted in an exchange that I found genuinely supportive. He was quick to offer a full refund of all payments and was diligent in seeing the refund through when it turned out to be challenging to process due to card issues. While the amount is inconsequential relative to what this whole experience has cost me, and while the gesture obviously doesn't erase what has been a fairly traumatic experience overall, it has meant something, and I take it as an indication that perhaps my one experience with one practitioner isn't really representative of Kiva as an establishment - or possibly that things have changed since my treatment there.

Do not prescribe me what you prescribe every single patient with the same monologue. Do the work to…read morefind natural products that work along side medicine. It's unfair already that hair loss is not covered by insurance. My hair fell out for 4 months like a chemo patient using feenasteride, spinorolactone, and minoxidil. It NEVER stopped shedding. Humans are not a one size fits all. I hope to find someone who actually knows my specific issues. I was also told that I have a rare condition where I'm allergic to water but...my reactions aren't THAT severe where a dermatologist should have even uttered that condition. I get a bit of a heat rash when working out or under hot water but that doesn't mean I'm "allergic."

I have been using this dermatologist for over 10 years. I had an appointment for a screening…read morescheduled at 8 this morning. Late last week I was inundated with emails/texts requiring me to pre-register and the option to prepay my copay. However, when I checked in this morning, I was informed that my referral was expired and that I would have to reschedule. Why wasn't that a part of the pre-registration process? Now I have wasted the morning and have to try to reschedule for another stab at this. No concern from the office girl. Had I not shown for my scheduled appointment, I am sure that they would have charged me a "no show" fee. However, when they don't honor their scheduled appointment, I am simply told that I have to reschedule and no compensation for my wasted time. Unfortunately, it seems like this office has lost its customer service that had kept me coming back.

When you walk in it is such a fresh environment and the staff is very friendly making you feel at…read moreease. I came for an injection consult as I'm getting married in January and just wanted to look my best. Kyla was professional, funny, kind and made me feel so at ease with the process. I was also able to purchase a bridal package that gave me two facials and two BBL treatments in addition to my injections for $2k. I have gotten one BBL already and my face looks amazing! Can't wait to see what the next one brings

I'm always nervous about trying new places when I travel but I had the best experience with Mia at…read moreBijoux MedSpa. My hydrafacial with dermaplaning was fantastic and my skin looked amazing afterwards. Mia took extra care to listen to all of my skin concerns and customize the facial base on my skin. THANK YOU Mia!!

I had the best experience at Luxe Med Spa! I saw Jaime for a lip flip and gummy smile treatment,…read moreand I couldn't recommend her enough. She is incredibly welcoming, knowledgeable, and really takes her time with each patient. I never felt rushed, and she made sure I felt comfortable and confident throughout the entire appointment. Mannie at the front desk is also amazing! He's always so helpful, responsive, and easy to get in touch with whenever I have questions or need help with an appointment. The entire experience from start to finish was wonderful. Jaime and Mannie make you feel so welcomed and taken care of. Highly recommend Luxe Med Spa!

Very bad service....really bad I won't trust them to work on my face or my body …read more.... unprofessional....very rude to a point they block ur number if u criticize then

If you want your eyebrows looks like this ( one higher one lower, one thicker and thinner), this…read morewill be the place to go, and the owner did offer send me somewhere to do laser removal, but since I can't do the week she offered she is not going to do anything about it!!! Also don't text the owner even your have her number she will call you back say "you are taking my time away from my clients "

It's been over a week and I'm still absolutely in love with my lashes. Adriana was very informative…read moreduring my consultation and made sure I was comfortable with my lash results. I initially got lashes for a festival, but I have to say I am hooked for life now. My lashes look natural and have made getting ready so much easier. Thank you AK Aestetics. I will see you again very soon.

I was here to apply to participate in a clinical trial. The staff was professional, caring, and…read morefriendly. I was treated with respect and dignity. The office was clean but the walls are in need of a coat of paint and none of the clocks display the correct time (weird). Ultimately I didn't qualify

Waste of time, they look for reasons to disqualify you. . Save your gas not worth the tripread more

Love this place! Amazing spa services! Very professional, very relaxing environment and extremely…read morewonderful staff!! Carol goes above and beyond! I can't wait to go back for more services! I was super nervous about getting my eyebrows Micro-bladed. They 1,000% better and wish I had done this earlier! Fantastic job! I can't say enough great things about this place! I got my brows done May 2017 and they are just now needing a touch-up. I recommend this to anyone wanting amazing brows and more!

Carol is phenomenal! She took her time and explained every step of the way. I love my new eyebrows!…read more4 out of 5 because it was just her alone and she needed someone to answer the phone and take appointments. Also, it is a construction zone so a bit difficult to navigate and park. But the service and the outcome are spectacular!