Where do I even start! Wow I been following Kacey since her school journey at Aveda. So seeing her start her own business at the Landmark in New Braunfels is incredible! Right when I walk into the building I feel the charm. The historic building makes me feel right at home in a unique way. I walk right through the lobby to Suite 150 on the main floor. I see her Prim sign on the door and hanging up too. Right when I walk into her spa... it smells amazing! Her colors of her space make you feel right at home... the terracotta, cream & espresso. The bed is super comfy!!! She provides blankets and a warm towel bath robe which smells amazing and super comfy. I like the whole process because it's super calm and relaxing. She walks you through everything. I have had done LOTS of the treatments at PRIM so I will start the facials. I do the booking online so I can choose the facial I want and the questionnaire so I can write out any extras. She will always walk me through what she is putting on my face or if I want changes or need add ons if time is allowed/price permitting. The dermaplaning she does feels really amazing on my skin and I can tell the complete difference! The room is dark and has tranquil sound bath music. Facials are reasonably priced. I have gotten my eyelashes lifted and tinted. Which makes my eyelashes super dark and lifted for about a month so yay not using mascara. Then I had a lip service which used micro-needling with hydra infusing peptides. It's made my lips feel so soft and plumped! I have been going to this Prim Skin & Wellness the Landmark location since the opening... August 2024. I highly recommend going to see Kacey, she is the sweetest, bubbliest soul, so beautiful, kind, and super knowledgeable in all her products! It makes my month to her see and get my facials and other treatments! Y'all should definitely go see her! Find her all the socials! She always specials and fun events going on! read more