they came & fixed my windshield the day after i put in a request super quick and efficient and the…read moreguy fixing it did not talk to me at all which i really appreciated tbh

WOMEN BEWARE! I spoke to Corey on the phone and he was very…read morepleasant and helpful. We got on a conference call with my insurance company and worked out the details for my windshield to be replaced and completely covered by my insurance company. Corey called me back to get the correct VIN number, because he didn't have it right the first time, so that he could order the correct parts. I was to drop my car off at the designated location, a tint shop that they use often and that I also use. As I arrived to pick up my vehicle, the tint business owner looked over the receipt and the work done by Dave's Metro, and he seemed irritated and disappointed. He showed me the bill and said that this was my copy. He pointed out that there was a front window camera charge on there for around $300. He asked if I had that and I said no, that I've never had a front window camera. He called the windshield company and got that taken off immediately. He also noticed they did not charge insurance for a tint visor, the work that he did. He was able to get that changed on the bill as well. When I got home, my husband noticed that the molding kits were not the right size and that they were flaring off the sides of my windshield and not fitting correctly with the rest of my vehicle's molding. He warned me not to go to the car wash because we weren't sure if the windshield was even waterproof with this shoddy work. I also started hearing a rattling sound every time I accelerated past 50 mph coming from the top of the windshield from inside the car while I was driving. I surmise this is from the ill-fitting molding flapping, shaking and vibrating in the wind. An original Ford part or OEM (original equipment manufacturer) part is priced at around $105 for that exact brand new molding kit for my vehicle. DAVE'S METRO AUTOGLASS charged $481 for this exact same part, and this is not including labor. They also charged 3.5 hours to do this job which is extremely excessive. This type of job usually takes between 30 minutes to 90 minutes to complete. Appointment 2 My husband spoke to Missy on the phone a few times regarding the inaccurate bill charging extra for parts I didn't have, like a front facing camera on my windshield that added $300 to the bill, and she asked, "Why do you care? We are submitting it to the insurance company. You are not paying". He said, "Shouldn't the job be done correctly? My wife's car has the wrong parts on it and you charged her for a brand new, correctly sized molding kit for the vehicle in question". Missy also said that it was up to the insurance company to set pricing for labor hours. My husband talked to our insurance agent and he said no, this is completely false. My husband called today and spoke to Jessica, who said we could set up an appointment for them to fix their repair job mistakes. We set up an appointment for today, Wednesday, September 3, from a window of noon to 3 PM. I waited down at my husband's work, which was the place of meeting, from 11:30 a.m. until 3 p.m. and no one showed up so I drove my husband's car back home. He waited there. He then got a text at 4:21 p.m. that their ETA was 15 minutes away so they arrived at 4:35 p.m. He was able to repair one side of the car's molding kit, but did not bring enough parts to repair the other side. The technician said that they had given him two driver's side molding kits instead of one driver side and one passenger side molding kit. We now have to bring the car back on Friday from 8:00 a.m. to 3:00 p.m. to get the other side repaired. The technician said that he would take care of the appointment and equipment. Appointment No. 3 My husband drove my car to his work today and the technician arrived at 9:30 AM to do the repairs. My car is finally finished and the work that was supposed to be done correctly on August 13 has finally been completed. It has taken us a lot of time and labor to get what we paid for in the beginning, a basic installation of a windshield and a molding kit. The moldings don't look as good as they did before I brought my car into Dave's, but they do look better than the first mis-sized moldings that they put on. There is no more shaking and rattling coming from the upper windshield area now when I drive either. In the past, I have had my windshield repaired in the parking lot of my employment while I worked by Safelite auto repair. I've never had an experience as horrific as this. The windshield was put in perfectly with correct parts within an hour time. It is not worth it to go to dave's Metro auto glass. You will pay for it with lost hours and lost dollars in the end. Save yourself the stress and running around required to just get what you overpaid for in the first place.

I had a very positive experience with Blue Chip Auto overall. They did an excellent job installing…read moremy windshield--everything looks great and the quality of the work is solid. What stood out to me even more was their service recovery. There was a small item I had requested that was initially overlooked. While it was inconvenient to have to come back another day, John handled the situation the right way. He was genuinely apologetic, took full accountability, and made sure it was addressed without hesitation. That kind of ownership goes a long way. Mistakes happen, but how a business responds is what matters--and in this case, they showed professionalism and care. I left feeling respected and taken care of. I would absolutely recommend them and would use their services again.

It doesn't get better than these guys! I chose Blue Chip to replace my windshield based on the…read morepositive feedback and they didn't disappoint. I requested a quote online over the weekend and received a call Monday morning. John set me up with an appointment and ordered the windshield then and there. What was the most helpful that he called my insurer while I was on the phone with him. My insurer told me that the crack had to be larger than a silver dollar to cover replacement. They went on to say that Blue Chip was not a partner of their insurance company. I asked the insurer if that meant that they wouldn't cover the windshield if Blue Chip replaced it. John promptly jumped in and told me that the windshield would be covered 100%, but that the warranty would be covered by Blue Chip rather than my insurer. I appreciated the clarification. He told me that there would be zero out of pocket cost to me. The insurer told me that the repair would be covered and John did the rest (which was literally everything). Blue Chip replaced the windshield right in my driveway, again, at no cost to me. The service tech, Dan, was on-time and went out of his way to answer my questions, like calibration of the camera. Since my vehicle was newer, it had a camera for emergency braking and adaptive cruise control, which required calibration by an authorized tech when the windshield was replaced. Blue Chip took care of that as well. Dan showed me where the camera was mounted and why it needed to be calibrated with the windshield change. Dan was professional, competent, fast and friendly. In the end, I got a shiny new windshield installed by professionals at no cost to me. I have found my permanent glass company!

You know what makes it great? the recommendation to go to the Mexican food place just east of the…read morestore. good food. That came from the tech at the site. ...WOW. The other thing that makes this place awesome Sauce. Friendly and helpful. There was a mix up on the quote. They honored the price of the Mix up.. no matter how I tried to correct it. .. someone else wanted $745 to fix this with a 1 year warranty. They fixed this for below $450. From walking in to walking out.. 10 out of 10. Let you know later if the window last the one year.. I got more business for them. Signed .. Sinbad! (-)

Had the plastic bracket clip on my 2012 Dodge Ram drivers side rear window break, again! I didn't…read morewant to take my truck to the dealership and have it sit for two weeks until they, ordered the part and decided to fix it. My husband found PWR online and called for a quote. Two minutes later we had an appointment in a few days. They could have repaired the next day but I had prior commitments. Don't be deterred by the area. Building is small with very little parking. Inside is clean and tidy. I was quoted 1.5 or 2 hours for the repair, nope 45 minutes later I was on my way. Wveryone I came in contact within this business was happy. Could I have gotten repaired cheaper? I don't think so, I found it affordable, fast and the work comes with a parts and labor warranty. Definitely recommend their services and will use again if need be.

I used Yelp to get quotes for replacing the windshield on my 2020 Camry Hybrid with the…read morelane‑departure feature. As the quotes came in, I noticed that several shops warned they couldn't guarantee proper recalibration with an aftermarket windshield. See N Clear, however, offered a very competitive price with a warranty, so I reached out to them directly. They immediately assured me that recalibration would not be an issue. I booked an appointment for the next morning. I received a text 30 minutes before arrival, and the technician showed up right on time. The entire windshield replacement and recalibration were finished in under an hour. When I asked if I could take the car out to test the lane‑departure system -- he handed me the keys without hesitation. Everything worked perfectly. I really appreciate See N Clear's prompt communication, fair pricing, solid warranty, and excellent workmanship. They'll be my go‑to company for any future auto‑glass needs. If you're shopping around, don't hesitate to reach out to them for a quote.

Mark Sr. came with his son, Mark Jr. which at first I was confused because Mark Sr. doesn't speak,…read morebut once I realized that I was good. No issue there. Service started at 3:50p, wrapped up at literally around 4:15p or so, which was really quick. I gave the guys drinks as its a really hot day. So far so good. If any changes I will update over the next few days. Otherwise responsive, efficient, delivered as expected. Good to go!

I have now used Southwest Auto Glass twice - the first time was for a new windshield and this past…read moreweek they repaired a chip. In the first instance they sourced an OEM-branded windshield for my older BMW, which came equipped with an automatic rain sensor, a feature I wished to retain. Extra points for going the extra mile! The installer came to my house, so it was very convenient. The most recent occasion was to repair what Tech Jake said was a "double-chip", complete with star crack. He did an outstanding job on this more difficult repair. The office staff have always been friendly and efficient, and the techs are skilled and courteous. For these reasons Southwest Auto Glass continues to earn my business.

My service tech, Benny, who came out to put a new windshield in my car was Outstanding! Very…read moreKnowledgeable and cared about his work. I will use Southwest Auto glass each time I have a windshield need.

They were Fast and quick, at a reasonable price. Highly recommend. Don't waste your time with…read moreothers around this area like I did till I found them

I had my rear glass replaced in my 1997 Silverado. Super cheap and super fast! Great service and…read morehad it all done in less than an hour!

I put out a request for windshield replacement and within 30 minutes Ms. Lennie responded. She is…read morethe most friendliest and helpful person that you will ever meet. She worked with me to get me scheduled according to my work schedule and was able to get me a great cash back deal. I highly recommend these guys!

Lennie, who scheduled the appointment, and John, the technician that came out to fix my windshield,…read morewere extremely helpful, cordial and customer friendly. This is my 2nd windshield replacement with the same company & I don't plan on going anywhere else, thanks to both of them.

AMAZING COMPANY! I needed to find a glass company for a replacement windshield and thank goodness I…read morefound this place! Samantha went above and beyond being very communicative and accommodating along the way. I was able to set up an appointment next day at my residence and the Technician was very professional and did a great job. If you want to cut the hassle of finding a good company, look no more! Other glass companies will try to swindle you (trust me: I've been there) and Big Glass will become your 1 stop shop! Thank you so much for your services!

Such a wonderful company! They came to my house to replace my car windshield and they did a…read morebeautiful job! Everyone I spoke to at the company was genuine and just wanted to help. The price was also very fair. Highly recommend them for any glass repair that you need!!