Oh...my....wow!!! When I gazed into the mirror, mirror not on the wall (in my hand), I saw that I…read moream the fairest of them all! You spend a pretty penny on these types of services and sometimes they're good, sometimes ok, sometimes great. On some occasions, you get your money's worth and even more. I always keep my expectations realistic. This artist exceeded them. Thank you, The Brow Boutique. You will definitely be seeing this pair of brows again. Whew, I can't wait to get in front of the camera now for my passport renewal photo. You know a helluva good job was done when you're excited to have your photo taken for the government. And what a beautiful salon, from the front desk to the aestheticians to the plant life to the clientele. The client after me came early and offered both of us coffees from up the street. Highly recommended!

I paid 20 dollars just for them to rush my eyebrows and not how i wanted them and on top of that…read morethey cut my eyelids cause of how bad of a job they did.

Najla is THE BEST IN THE GAME. Period. - Just for…read morereference, my natural brows are literally blonde and invisible.

I had my brows microbladed recently and it was the best decision of my life! It's cut my getting…read moreready time down so much and makes leaving the house with no makeup something I don't have to think twice about. It's done wonders for my confidence and I'm so glad I trusted Nalja with them! Her studio is very chic and modern, super clean and centrally located. She's extremely easy to talk to which is very important since the procedure includes being in close quarters for a while, and it helps to be comfortable and relaxed. I'm a big ball of nervous energy and she made me feel at home and like I was hanging with a friend. She talked me through the entire procedure and made sure I was comfortable the entire time. I can't wait to try another service with her and am extremely happy with my brows! Highly recommend.

Every time I come, Shelby always manages to make a picture that I've found of hair come to life…read more I've had a wide variety of colors and be loved every one of them. Shelby always remembers my family and asks how they are doing. Denise also asks and they both are just so kind and neither have a bad bone in their bodies. Anyway, just sharing a picture of my hair to see the varieties I've had the past 4ish years from Shelby. Additionally, I have a very sensitive head and Shelby does her best to try not to hurt me. And since I live in Lexington, she always makes appointments work for me. And Shelby also waxes eyebrows and does it fairly painless. Excellent work as always! And she does Keratin smoothing treatments about twice a year to my hair. Really helps when I straighten my hair and keeps the frizz down in my hair significantly. Sometimes I wish my hair could just stop growing so that my hair could always be frizz free. Lol. Best hair place ever!! The day I move farther away is going to be a sad, sad day.

My coworker loves Denise, and despite the fact that she's had several bad experiences (late,…read morecanceled, missed cutting areas of her hair and had to go back, scheduled multiple people at the same time), I decided to get a blowout Groupon. The first visit I scheduled with Denise, but did not find out I was seeing another stylist until I got there. It appeared Denise had scheduled someone else that was overlapping my appointment. Luanne was kind enough to volunteer to do my hair to help Denise, unfortunately it was apparent she had never done a true blowout. I could tell because she was asking Shelby how to use the curling wand. That was probably my sign to leave, but I thought I would give her a chance. Although Luanne was nice, she did a terrible job. She was very rough when using the round brush on my hair - it's surprising that I had any hair left. She dropped the blow dryer on my head and the curling wand. She tried to style my hair so it would look nice the next day, and didn't even bother to ask if I had somewhere to be that night (which I did). Evidently her arm or hand gives out occasionally - which makes me wonder why she's still doing hair. The blowout was not a true blowout and looked terrible. By the time the appointment was over, I was hungry and wanted to get the heck out of there and to my dinner, so I just gritted my teeth and told them it was good. I texted Denise later showing her there were sections of my hair without curl and after some back and forth she agreed to give me a do-over after Derby. She was VERY difficult to deal with, even tried to blame everything on me. Denise also explained to me that the blowout Groupon is for only straight hair. (This was not in the fine-print of the Groupon.) She said they canceled the blowout Groupon due to the misunderstanding of what a blowout is. In another text she even said she doesn't take Groupons - how does that even make sense? When I first got my Groupon in Feb, I made an appointment for June. Two days before my appointment she asked if I could come at a later time, but I couldn't. She then proceeded to tell me to show up early or on-time because she was going to have to work me in between her 530 - basically she was going to work on me while her color customer was processing. Evidently Denise cannot figure out how to make a schedule. While I am always on-time or early to my appointments, I decided to cancel since I don't prefer to share my appointment with someone else. She believes it's perfectly acceptable to work on multiple people at one time. I prefer to have the sole attention of the stylist. I canceled my June appointment and went ahead and got a full refund from Groupon ($55). Overall, I would not recommend ANYONE to come here. Denise was very difficult to deal with and you might have to share your appointment with someone else.

I had my brows done at Brow Babes by the owner, Chare'e, and I honestly couldn't be happier! This…read morewas permanent makeup (not traditional microblading), and the process was completely painless. Chare'e was so kind, professional, and informative, and she made me feel comfortable the entire time. She is truly an artist -- my brows look so natural and even better than when I try to draw them on myself. I work in healthcare with long 12-hour shifts, and being able to wake up, wash my face, and go without worrying about my brows has been a total game changer. It's an investment, but you absolutely get what you pay for. I wish I could give 10 stars -- highly recommend Chare'e and Brow Babes! (Photos: one the night of, one 3 days later -- no scabbing and no makeup!)

I cannot understand the negative reviews. If you don't/won't/can't follow directions, that is not…read moreon Chare'e. With bad aftercare, nothing any tattoo artist does will have a good outcome. The staff is super friendly, the environment is super green, the vibe was chill, the communication was unsurpassed, and the service was everything I wanted. I'm 3 days out, and they look great! I can't wait to see how they look after the 4-week touch-up! I couldn't be happier. 10/10 Would definitely recommend!I Sorry for the double review; I don't know what happened with that other account.

Olivia was very nice and listened to my concerns and input on my new style haircut. It came out…read moreperfectly. I made another appointment to have my hair colored. The salon is beautiful and spotless. Highly recommend!

I am very pleased with the styling and haircut I received from Olivia. The shop itself is…read morebeautifully decorated, very clean and inviting.

The staff was friendly and helpful. Olivia was amazing! She walked me through each step and I was…read moreso relaxed I could have fallen asleep. I love the look of the last lift!

The most unprofessional salon I have ever had to deal with. I received exactly one email after…read morebooking my appointment and never received a call or text message for confirmation or any additional information. The day of my appointment came -- one day prior to my 10-day vacation, mind you -- and no one answered the phone at the office. I called when the salon was supposedly open, so I ended up leaving a voicemail, which no one returned. After the call, I received an AI message asking how they could help me, and I replied, "I want to confirm my appointment for today." The operator replied with my appointment details and asked me to confirm if that was the correct appointment. I answered "yes," and it replied that my appointment had been confirmed. Almost two hours passed. I was five minutes from the salon and called because I ran into traffic and was worried I would be late. Well, it turns out I had no appointment because my supposed lash tech no longer works there, and no one bothered to inform me via email, call, or message. I asked if I could be seen by anyone else, and they said no. And to top it all off, when I asked why I wasn't informed earlier so I didn't have to drive all the way to the salon, the lady said, "Yeah, that's my fault. I was running late to work today." Disappointment is an understatement. Horrible customer service. All in all, I am grateful I didn't give them my money.

Destinee is great! She is super friendly and did a wonderful job for my first time getting my brows…read moreand lashes done. We made some notes about things we can do to get even better results next time, which I really appreciated! I'll be back!

Great service and excellent experience! I am definitely returning to this location. Very…read moreprofessional waxers and environment.

I love Hannah she does amazing work! The salon is luxurious and glam. However, the wait times are…read moreridiculous. Even if you have an appt they are consistently leaving you waiting 20 min or more (and it's usually always more). I really feel like they don't respect people's time and they're just getting as many people through the door as they can..high volume salon with low quality customer service I just can't anymore.

My wife said we're going to go do this today and I have never done this in my life. I was always…read moretoo manly and would not do things like this. So of course, I listen to my wife and we went to serenity nails and spa. Walked in the environment was beautiful. It was new and had a lot of things to look at in colors. The lady that worked on my feet I feel bad for her because it's 40 years of not taking care of my feet, but she did a great job didn't complain and I think I understood everything she needed me to do. It was a great experience. My wife said it was a good price for what you got so I'll believe her and I'll do this more often, maybe once a year?