Been coming here for years Never had a problem with any key copies and door locks Greatly recommended read more

If you need a reliable locksmith who will show up any time of the day or night, this is a fantastic service to call! We had an issue with our front door on the 4th of July and they showed up in less than 20 minutes and fixed our door in no time. We have also used this service for other jobs, changing locks and we have been very happy with the service and the price. Highly recommended. read more

$3,000 dollars later, I wish I never contacted Prime Locksmith. These guys are full blown scam artists. DO NOT CONTACT THEM. If you do, get quotes and estimates upfront. Don't make the mistake we did and didn't ask how much they charge for services. My wife and I just bought a new home and wanted the locks changed, wanted a way to update the door code on the Schlage smart lock that was left on our front door, and wanted to fix a broken knob on our back French doors. (See attached photos) I called Prime Locksmith and they sent a guy over to look at everything. He swapped the front door, backdoor, and garage door locks without any issues, and now we only need one key to open all of them, which is nice. Now on to the bad. Since we didn't have the paperwork with the original codes for the Schlage smart lock, the locksmith said he had to take it to his "friend" so he can "hack" the lock so we can set up a new code. So, we set up a new code and he charged us $225 to do so. The lock eventually reset and became unusable, so I just bought a new smart lock (for around the same price) and was able to install and program it myself. Wasted $225 on that. As I mentioned, I asked about replacing the backdoor French doorknob that was broken. He ignored me and said I needed to replace the whole lock mechanism that was inside the door. He said he had to drive to Pasadena or Torrance to find this specific piece and that he'll be back. He left and came back about 4 hours later, smelling of smoke. When he got back, he said he ordered the piece for us from his supplier. He showed me the receipt and it showed the mechanism cost $1,347.50 and he got expedited shipping for an extra $125. He said he already paid for the piece and it was custom to our door so we couldn't return it. He never called us or asked us for approval of the purchase of this piece. He just bought it and showed the bill to us, and refused to leave until we paid him. After I made the mistake of paying him, I tried calling the manager of this company to dispute the charges. He was of no help. He just said, "You paid. No refunds." So yea, if you need locksmith services, find literally anyone else. These guys took advantage of young new homeowners and just completely screwed us over. See attached photos for receipts and pictures of parts. read more

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RUN far far away from this company!!!! We should've read the reviews carefully but were too much in a hurry to do proper research.

Prime is the best place to get your keys and all your locksmith needs! Super fast and friendly service

I had an excellent experience with prime Locksmith. The service was truly professional, they handled everything with expertise and care. Now I know anytime I have an emergency with any kind of lock, 24 hours a day, these guys have it covered! read more

Quick, friendly, and affordable service. Got the job done fast. Highly recommend!!!!!!!! read more

Prime Locksmith - Security Systems Near Me - Van Nuys, California

$500 to change a deadbolt lock. I repeat, $500 to change a deadbolt lock. Come on, everyone. We can do better than this. Call someone else. Anyone else. read more

Prompt response, friendly folks behind the counter. Got my broken key issue resolved immediately.

Thank you Prime Locksmith, had a quick in and out experience, service was great and easy to communicate with. Plus they have a bunch of cool designer keys! read more

Their service is wonderful. Always friendly and quick! They are conveniently located near me and have been my go-to! read more

Prime Locksmith - Security Systems Near Me - Van Nuys, California

What a lovely little locksmith! I had a great experience when stopping in here needing a few keys copied. The service is top tier and quick! I highly recommend them for anyone in need of a reliable security solutions. read more

Simple house duplication keys, in and out within a minute. Great price, charging half of my local place.

I've been a repeat customer for years. Best Key maker in Valley! Stands by their work. I will continue to use and recommend them.

They waited open extra time for me so that I could get a key duplicated, had tons of options for styles & colors. Super friendly& professional 10/10 read more

Prime Locksmith - Security Systems Near Me - Van Nuys, California

These guys are amazing! I needed some keys copied and they had three sets done within seven minutes. Definitely come here. I had an excellent experience with Pine Locksmith. They handled everything with expertise and care. I have a recommend them for reliable security solutions. read more

The cheapest place to make key fob copies around the Sherman oaks/valley area. I got price quoted from 10 other locksmith places and Prime Locksmith was the cheapest out of the bunch. This place got plenty of parking and service is very fast. Very good professional work being done here and would highly recommend this place to anyone that needs key replacements. read more

Amazing service with great and helpful staff! The service is truly professional and I highly recommend them for anyone needing reliable assistance. read more

I definitely recommend prime locksmith they came in a jiffy and they fixed my gas cap that nobody was able to fix the prices are great and fast service I really recommend this place to friends and family read more

Waited outside for 25 minutes and they are still not open. Just change your store hours and save everyone else the hassle.

What terrific service this shop provides. If you go to their shop Omar is there to help and if you need someone to come to your home Leo does in incredible job. Very quick and efficient. When we had a slight issue with a lock he came back and fixed it without hesitation. Thank you Prime!! read more

Highly recommend! Quick, professional, and easy to work with. Great communication and excellent service. Would definitely use again.

These guys are complete scam artist. If you use them prepare to get ripped off. There parts are double of anyone else and there service prices are 300 per cent more than other vendors. I will never use them again. Live and learn. Just call any other vendor and you will see the difference. read more

Walked in at 5:55 PM, just five minutes before closing, fully expecting to be told to come back another day -- but they welcomed me in with a smile and made my keys in under 3 minutes. What made it even better was the vibe. We ended up chatting and laughing about how perfectly the timing worked out, and we all walked out at the same time. Great energy, fast service, and genuinely good people. If you want a locksmith who's efficient, friendly, and doesn't make you feel rushed or inconvenient, this is the place. Highly recommend. read more

Great shop. Quick service and great prices. Highly recommend!! If you need a key this is your place. read more

Prime Locksmith - Security Systems Near Me - Van Nuys, California

Great service and quick turnaround every-time I go, very consistent. Omar does great work and is good conversation. Also selection of keys is amazing. read more

Prime Locksmith - Amazing service every time I've come in! Omar is quick with the services and a great conversation. Also so many cool keys to pick from! - Security Systems Near Me - Van Nuys, California

Came in needing a few new keys and left completely satisfied! Friendly service and quality work !! Definitely recommend !

Fast, friendly, efficient, and best of all free parking! What's not to like? Highly recommend.

Super friendly fast service, helpful. Great prices, great selection. Highly recommend. Go see Omar he will take care of you.

Update: this company is harassing me and threatening me with legal action to take down my review because they don't want people to know how they're running this shady business. Seems like they do this often. read more

Mordy was quick and efficient. I appreciate that he saved us hundreds of dollars by fixing our front door latch. He did a great job and gave us helpful advice on the security of our doors. I highly recommend Prime Locksmith. read more

Great service, very friendly. Went in for a spare key and they did it! I will come back for future meh copying.

I've walked by this place so many times before getting breakfast at Nat's. I found myself in need of some duplicate keys and saw they were open. I was in and out of there in minutes with my new keys. Super convenient. read more

Stopped in for a spare key and Omar was awesome, friendly, fast, and got it done perfectly in minutes. Best local spot for keys, will be back! read more

Prime Locksmith - Security Systems Near Me - Van Nuys, California

What a great professional locksmith service they offer! I know this they're available 24/7 for my emergency. Looking for residential key and didn't need their full mobile locksmith services, but good to know they offer it. Great customer service and glad they were able help me at the strange hour I needed help at! read more

Prime Locksmith - Got these two lovely keys and they have a lot more options too for designs. - Security Systems Near Me - Van Nuys, California

Got the key l like, so cute. They are awesome! Highly recommended, best alternative to homedepot. read more

Prime Locksmith - My key - Security Systems Near Me - Van Nuys, California

This place makes it super easy Most affordable my go to for key copies ! Great please to get keys read more

I had the WORST experience with this company. The came over to give me a quote- (an outrageous one). He said he could do a "temporary fix" for $375. We hesitatingly agreed. He took 1 min to "adjust" the door - actually to tighten up a couple screws. DID NOT fix anything. Our door handle was just as loose as before. He demanded to get paid. I said we wouldn't pay that much. He brought down his cost to $125 and wouldn't allow us to play with card, check- why? because these people are frauds. And don't take my word for it- I called an *actual* reputable company and they said this company is known for being CROOKS! WTF?! After quoting us almost 2k just to take apart the lock, I am not surpised. They really are out here just scumming people out of money. Wishing you the karma that is most definitely coming your way. read more

Needed very last min copies of work key ! They helped me out right away! I love a business who has a sense of urgency. Highly recommend them especially for a unique choices of keys to choose from read more

Prime Locksmith - Security Systems Near Me - Van Nuys, California

Amazing service! I got my car key programmed here and they beat the dealer prices by a mile. They earned my trust, coming back here for all my locksmith needs! read more