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    Prime Movers

    5.0 (1 review)
    Open Open 24 hours

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    3 years ago

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    Dan S.

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    All Service Moving - Danny, Adrian and RJ are absolutely the best!

    All Service Moving

    (635 reviews)

    Industrial District, Central Eastside, Buckman

    Update: 50% refund…read more Yeah, don't go with these guys. i had specific instructions for my move both to the rep on the phone (xavier he's great) and to them directly. all were not really cared for properly. I should have just gotten my friends and a uhaul to move, but i was promised it would take 5hrs. i was billed 5.5hrs. tip top of the money i had left. and they didn't even have time to move everything. why? because their recklessness with my things i didn't want them carrying my computer monitors. they were hired to pack and move stuff across portland. they came at 1:30 when they said only to tell me that they didn't know they needed all the packing stuff. they eventually arrived nearly 2hrs later and towards the END Of the original window i was promised without any 'hey we will be there at this ETA' they said they got stuck behind a train, which is fine i guess? but no update after that until i called and complained, which got me a 5% discount, which is nice i guess? but like everything that happened after were MASSIVE red flags, both for the computer and the 'movers' which felt like contractors they just hired for whatever without properly vetting. i had a small move, 2 rooms. they were the slowest movers and most reckless movers i've ever hired. but i don't really blame them fully for that. supposedly they were working since 8am and just drove up from salem or something. they didn't even eat lunch. is that even legal?! no wonder they came to the door exhausted already and out of it. These 2 guys did the best they could, but honestly with how exhausted I was from helping them (something i SHOULDN'T HAVE HAD TO DO), they were doing a good job, but that doesn't really matter. In the end this guy ruined my $2000 custom built standing desk for music. not sure if i can get it repaired or fixed. he undid it and said he will put it back together. it was pretty easy just a few bolts into the joints between the wooden top and the legs and putting on the keyboard tray. easy stuff for the most part (when you have a drill, i don't own one). this guy didn't even look at where he was drilling or understand how the desk was put together after showing him specific things. he just drilled in the bolts and they hit a part that they're supposed to go into but was put in backwards making it impossible (on purpose) to get the screw in. this guy just kept drilling harder and harder and when i asked him about it he was like yeah it's supposed to sound like that. He either was so exhausted he couldn't think straight or just took on tasks he could have said 'yeah i don't know how to do that, can you do it?' either way now i have a broken desk that's only partially built and put together. i am really glad i moved all of my expensive stuff to my place with a friend last weekend, because they definitely would have broken a lot of very expensive things! I also gave them a mattress cover to put on the mattress, and they struggled doing that. You are movers wtf?! i zipped it up about half way and moved on. Then when we got to my new place they didn't even use it and put the mattress on the pavement to get a better angle or something. like what was the point in bringing it?! They also dropped a bunch of precious memories i had in a bin in a bin, they said they took them out because the outer bin couldn't close (bs). They were holding it open wrapped around their arm and i asked them to close it as it doesn't look secure and he said it would be fine, then immediately drops it with pictures and papers dropping on the ground and getting dirty. Anyway this all just happened. and there's no way I can live in my new place due to the lack of time they afforded to me to actually place things in the right spot. At least my bed is in the right spot. luckily for now i am in a short term rental because my last place had mold and why I am moving. i am highly allergic and being there as long as i did, both to wait for them to show up and how slowly they worked on loading the truck, I am feeling sick again because of it. The estimate was low balled to say the least because these guys move at a snails pace because this company overworks them and treats likely their staff like crap. these are probably more desperate people looking for an easy pay day. one guy was like 'i worked 4 days this month' and the other one worked 6 days in a row. a 12 hr day without a break outside of driving (which isn't a break) isn't really fair or legal? I paid nearly 1k for this move, and you can't afford to give these people a proper break between moves? I'm sure they weren't making nearly enough either. Lastly they pressured me to sign a thing at the end of the receipt that says everything was delivered intact, which i didn't sign. Anyway go with another company, not worth the risk. I didn't have another weekend to do this move as i need to have a livable space and that takes time as well. Anyway the movers were careless, slow, expensive, and ignored instructions.

    If you read one thing from this review, it's this: do not hire All Service Moving unless you're…read morewilling to risk unexpected charges, damaged belongings, and a company that refuses to stand behind its work. We provided a complete inventory of our home and were quoted for one truck. Your team spent an entire day packing our home and never once mentioned there was a capacity issue. It wasn't until the very end of moving day, after everything had already been packed and loaded and we had no meaningful opportunity to make another decision, that we were told we needed to pay for a second truck. As a result, it ultimately required two trucks to remove our belongings from storage, effectively doubling the cost we had been led to expect. Unfortunately, the handling of our belongings was even more concerning. During move-out from All Service Moving's warehouse, numerous damaged items were identified and photographed. We also documented furniture stored directly against other furniture with little or no protection, exposed boxes, and delicate items packed and stored in ways that unnecessarily increased the risk of damage. As we continued unpacking, we found additional examples of improper packing, despite paying All Service Moving to professionally pack our home. Wardrobe boxes were not used for hanging clothing--the hanging bars were never used, and clothing and shoes were piled throughout the boxes. Delicate lamp shades were packed with dirty outdoor items. Clothing was packed alongside a floor cleaner and a greasy kitchen rack. Fragile decorative branches were packed without protection and arrived broken. These were not isolated mistakes. They reflected a consistent pattern in how our belongings were packed, stored, and handled. Despite photographs documenting both the damage and the way our belongings were packed and stored while in All Service Moving's warehouse, the company has never taken responsibility. We spent months trying to resolve this privately before writing this review. During that time, we repeatedly provided documentation, waited through postponed discussions, and requested the documents supporting the company's position. Those documents were never produced, and All Service Moving never took responsibility for the damage. Moving is one of the largest expenses and most stressful experiences many people will go through. When you hire a moving company, you're trusting them with everything you own. We expected our belongings to be handled with care and, if something went wrong, for the company to stand behind its work. Unfortunately, that was not our experience with All Service Moving.

    Big Al's Specialty Movers - They were very experienced with challenging situations.

    Big Al's Specialty Movers

    (112 reviews)

    I used Big Al's to move my baby grand piano and they did an excellent job. A friend of mine, who…read moreis a piano technician, recommended them, and I can see why. They were very prompt--I received a quote within a day of submitting my request and was able to schedule a time slot. TJ and two other team members communicated with us from the morning, arrived on time, and handled the piano with great professionalism. We had a challenging down hill to navigate, which I felt bad about, but they managed it expertly, all while keeping the mood light with smiles and humor. I couldn't decide on the best angle for placing the piano, but they patiently helped me find the perfect spot. The entire move went smoothly, and I highly recommend them for their skill and professionalism!

    I would give 0 stars in I could. I have moved over 20 times in my life and this was by far the…read moreworst experience I've ever had in every regard. They took 3X as long as predicted, charged over twice as much, and lost my most valuable possessions. To make matters worse, when I talked to the owner, Al Bartley, about where my missing boxes were, he accused me of lying saying he's sure they're at my house. I told him he can come by and search everything, but I wanted to know what facts he had that I didn't have that made him "certain" that my possessions were at my house. Since they used 3 different trucks at different parts of the process, and several movers worked part of the project and then left with a truck, I thought that they may have taken them away by mistake as the boxes missing, all marked "open first" and "fragile" were in the same area when they were moved. On one call trying to track down my missing packages (which included my medications and my hearing aids), the staff hung up with me. I was told I shouldn't have packed medications and they called to tell me so. They did NOT. And, of course, they paid me $60 to cover my losses of over $10K as they said they only owe $0.60/lbs and this is more than the weight of what was lost. PLEASE, PLEASE never use Big Al's Specialty Movers for any move. I can't imagine a worse possible experience than I encountered during and after the move.

    All My Sons Moving & Storage

    All My Sons Moving & Storage

    (64 reviews)

    St. Johns, North Portland

    They were very kind and helpful no hidden fees would hire them again easy fast and efficientread more

    I chose All My Sons because I had previously seen them do a great job moving a family member…read more Unfortunately, my experience was completely different. I scheduled a move within the same apartment complex. This was not a cross-town move--it was a transfer between two apartments approximately 200 feet apart with identical floor plans. I was given a 10:00-11:00 AM arrival window. The crew did not arrive until approximately 2:30 PM, more than three hours late. During that time, I received no meaningful updates and spent the day waiting. When the crew finally arrived, only three movers showed up instead of the four-person crew I expected. Rather than arriving with a plan, they immediately expressed doubts about completing the move. The manager's response to the delay was disappointing and dismissive. When I explained that the delay was seriously impacting my day, I did not feel that the situation was being taken seriously. Ultimately, the move was not completed. I had to make alternative arrangements, hire additional help on my own, and spend the weekend moving and unpacking largely by myself. What is most frustrating is that I specifically hired a professional moving company to avoid exactly this situation. Instead, the late arrival, staffing issues, and lack of communication turned what should have been a straightforward apartment transfer into a stressful and exhausting experience. I understand that delays can happen. What I cannot understand is the lack of communication, accountability, and customer service after the delay occurred. Based on my experience, I cannot recommend this location.

    Prime Movers - movers - Updated August 2026

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