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    Pack My Truck

    4.8 (64 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Pack My Truck

    In-state moving

    Property cleanout

    Pack My Truck Photos

    Recommended Reviews - Pack My Truck

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    Reviews With Photos

    Honestly I feel entirely cheated by this company. Let me preface this by saying I am not a person that writes reviews. I don't feel the need to harm a reputation as the world is tough enough as it is, so I will only ever leave a review if I had an overwhelmingly positive experience with a individual or company. Unfortunately here I am writing a negative review. Apart from the initial scheduling, I had a terrible time using Pack My Truck. They came recommended by friends and family and let me say I was very disappointed. Not only would I say this is most unprofessional experience I've had with a moving company, I'd say it's the most unprofessional experience I've had with ANY business in my life. -Originally I was quoted for a 1pm-3pm move with 2 movers. Pack My Truck called around 9am saying that they'd be at my apartment in ~45 minutes. I was anticipating a later move so I was not ready. I called the dispatch and they offered me a later moving time a little after 3pm. -I received little to no updates from dispatch on the status of my movers for the next 4 hours unless I prompted the response by reaching out. This means I was unable to leave my apartment to run errands at the risk of missing the movers arrival and having to rush home to let them in the unit. -The dispatcher offered to send another mover in addition to cut the overall cost of the move and speed things up. I gratefully agreed. That third mover somehow got injured on another job or on the way or something and could not show. I was not saved any money at all by this ultimately. -One of the movers took several personal phone calls while "packing" up my stuff. Can't help but wonder if things would've gone faster or more carefully had this person focused on what I'm paying for. This person also wrapped my tv in a blanket with duct tape leaving a side exposed after I mentioned that previous moving companies had wrapped it in plastic wrap and that's been very successful at keeping it safe. This move ended at 10pm for a 1BR apartment to a one floor house. I was imagining more like 5 or 6pm. Once again, would've been nice to know ahead of time. Please beware that your possessions could/likely will be damaged during the move and you may be reimbursed a petty amount if you file a claim with them unless you **PLEASE PURCHASE ADDITIONAL INSURANCE AND FULL LIABILITY WHEN USING THIS COMPANY** During the move they cracked my flatscreen tv in multiple places and now it is completely unusable. This was the most expensive item in the entire move. The process they want you to follow is to file a claim as soon as possible. I waited a week plus while they 'investigated' if it the damage is indeed their fault. Once again, I had to request updates on the claim because they wouldn't give them to me. I have included the pictures of damage that I sent them below. (They ultimately credited me 25$ for this tv) When I expressed my frustration and my request for compensation/credit, they did not make it right. Regardless of contract they clearly do not want to go above and beyond for the people that put their trust in them to make an already stressful situation any easier. Please look elsewhere for a safe, friendly, and reliable moving company.

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    7 months ago

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    4 months ago

    Capable movers who are also kind, engaging, and respectful. Excellent customer service at all touchpoints. You can rely on Pack My Truck!

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    1 year ago

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    Maria R.

    Thank you so much for your Business Jennifer!

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    2 years ago

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    Maria R.

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    Maria R.

    It was a pleasure helping you move, Tara!

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    4 years ago

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    Maria R.

    Thank you for your review! We really appreciate your business!

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    3 years ago

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    5 years ago

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    3 years ago

    Eddie and Tony were great! they were on time, and easy to work with! I'm never moving furniture again!

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    4 years ago

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    Maria R.

    Thank you very much for your business!

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    Page 1 of 2

    Ask the Community - Pack My Truck

    Can I just do 1 hr? I only have 1 sofa/1 computer desk/ 1 mattress from Hillsboro to North plains?

    Thank you for your question! At this time we only offer a minimum of 2 hours Monday - Thursday and… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Pack My Truck

    Eddie and Tony helped me move my apartment and were the sweetest, fastest movers I could have asked for!

    Mentioned in 22 reviews

    Read more highlights

    You Move Me Portland - Quincy, Miko, Westley, and Danny did a great job! They were quick and efficient and professional, and really fun to work with. Thank you!

    You Move Me Portland

    (8 reviews)

    Multnomah Village, Southwest Portland

    I've moved many many times and I'm so disappointed…read more They first came over to give me a quote and they were really nice, which is why I chose them originally to move me. But the guy did talk very quickly and I felt a bit rushed, but I did not put too much weight into that. Big mistake. This move was considered a long distance move and I was charged hourly. They called at 7:40ish to confirm they were on their way. That's when the guy said, "we love long distance moves.".Hmmmm.... That was a red flag right there. They arrived a little late because they could not locate my unit. Funny... they found it fine for the quote. This is important because of how they ended up charging me. They claim they arrived at 8:15 when they didn't show up on my doorstep until after 8:30am. I did not catch this detail until it was way too late. So they start loading up the truck, telling me we are making good time because of my exceptional packing. That we should finish "on time". They mentioned that most people aren't as well packed as me. They did not even need to bring extra material because I was so well organized. Then the one guy took forever on dismantling my bed. He got stuck with removing the nuts and bolts, saying they were stripped. That's when the other guy asked me if the other movers had put the bed together, I said "yes" and that's when he said, "well this will slow us down" this is why we quotes are not binding." Again.. another red flag. BUT it turns out that all that was wrong was there was a screw that needed to be loosened from behind the bolt. But no, they tried to blame my former mover for a problem that didn't even exist to get more money out of me. Then they asked what furniture I wanted covered. What???? Aren't they supposed to do that anyway? Then they notified me they were not enough blankets. But if I wanted, I could get more, it would just mean going back to their shop which meant more time on the clock. Meaning it would cost me more money! Are you kidding me? What happened to the guy who came over to give me the quote? He listed all of my furniture on the quote so why would they not bring enough blankets and items to protect my furniture? That too smelled scammy! Then we get to my new place and they start saying the distance from truck to unit was 3 times the distance of my last unit. It wasn't. It was a longer walk, but not by three times. I was told they would place each box in the appropriate rooms if the boxes were marked. Most boxes were placed just anywhere and not in their designated locations. Then they started rushing me, telling me they are going over time due to the traffic they encountered on the way up. Even though they were checking their social media constantly or on the phone talking to their partners. So I'm helping them unload the truck. I actually take a fall and all they asked is if fell from the truck. I ended up really hurt. At the end, they tried to bill me for more than $500 over the quoted amount to move a 1 bdrm apartment. I originally did not catch the start time they annotated when I was arguing on the phone over the ridiculous increase in price. I ended up paying $300 more than quoted when they arrived late, blamed everything else but themselves for slow times even though they finished BEFORE the quoted end time. Yup, they finished before the end time yet they were trying to bill me for overtime. They also didn't bring enough supplies but were willing to bring more if I paid more. Horrible horrible experience! I do not recommend!

    I used you move me 4 years ago and I turned to them when I needed to move across PDX. This is a…read morereliable and affordable company. The crew was professional and came ready in full covid-19 compliance. I am forever thankful for this company as mid move the elevator to my old, and I mean old, overheated and stopped working. Without a second thought the crew started hauling my stuff down 4 flights of stairs without a complaint.

    Pack My Truck - movers - Updated September 2026

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