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    Pack My Truck

    4.8 (64 reviews)
    Closed • 9:00 am - 5:00 pm

    Services - Pack My Truck

    In-state moving

    Property cleanout

    Pack My Truck Photos

    Recommended Reviews - Pack My Truck

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    Honestly I feel entirely cheated by this company. Let me preface this by saying I am not a person that writes reviews. I don't feel the need to harm a reputation as the world is tough enough as it is, so I will only ever leave a review if I had an overwhelmingly positive experience with a individual or company. Unfortunately here I am writing a negative review. Apart from the initial scheduling, I had a terrible time using Pack My Truck. They came recommended by friends and family and let me say I was very disappointed. Not only would I say this is most unprofessional experience I've had with a moving company, I'd say it's the most unprofessional experience I've had with ANY business in my life. -Originally I was quoted for a 1pm-3pm move with 2 movers. Pack My Truck called around 9am saying that they'd be at my apartment in ~45 minutes. I was anticipating a later move so I was not ready. I called the dispatch and they offered me a later moving time a little after 3pm. -I received little to no updates from dispatch on the status of my movers for the next 4 hours unless I prompted the response by reaching out. This means I was unable to leave my apartment to run errands at the risk of missing the movers arrival and having to rush home to let them in the unit. -The dispatcher offered to send another mover in addition to cut the overall cost of the move and speed things up. I gratefully agreed. That third mover somehow got injured on another job or on the way or something and could not show. I was not saved any money at all by this ultimately. -One of the movers took several personal phone calls while "packing" up my stuff. Can't help but wonder if things would've gone faster or more carefully had this person focused on what I'm paying for. This person also wrapped my tv in a blanket with duct tape leaving a side exposed after I mentioned that previous moving companies had wrapped it in plastic wrap and that's been very successful at keeping it safe. This move ended at 10pm for a 1BR apartment to a one floor house. I was imagining more like 5 or 6pm. Once again, would've been nice to know ahead of time. Please beware that your possessions could/likely will be damaged during the move and you may be reimbursed a petty amount if you file a claim with them unless you **PLEASE PURCHASE ADDITIONAL INSURANCE AND FULL LIABILITY WHEN USING THIS COMPANY** During the move they cracked my flatscreen tv in multiple places and now it is completely unusable. This was the most expensive item in the entire move. The process they want you to follow is to file a claim as soon as possible. I waited a week plus while they 'investigated' if it the damage is indeed their fault. Once again, I had to request updates on the claim because they wouldn't give them to me. I have included the pictures of damage that I sent them below. (They ultimately credited me 25$ for this tv) When I expressed my frustration and my request for compensation/credit, they did not make it right. Regardless of contract they clearly do not want to go above and beyond for the people that put their trust in them to make an already stressful situation any easier. Please look elsewhere for a safe, friendly, and reliable moving company.

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    7 months ago

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    4 months ago

    Capable movers who are also kind, engaging, and respectful. Excellent customer service at all touchpoints. You can rely on Pack My Truck!

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    1 year ago

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    Maria R.

    Thank you so much for your Business Jennifer!

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    Maria R.

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    Maria R.

    It was a pleasure helping you move, Tara!

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    4 years ago

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    Maria R.

    Thank you for your review! We really appreciate your business!

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    3 years ago

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    5 years ago

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    3 years ago

    Eddie and Tony were great! they were on time, and easy to work with! I'm never moving furniture again!

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    4 years ago

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    Maria R.

    Thank you very much for your business!

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    Page 1 of 2

    Ask the Community - Pack My Truck

    Can I just do 1 hr? I only have 1 sofa/1 computer desk/ 1 mattress from Hillsboro to North plains?

    Thank you for your question! At this time we only offer a minimum of 2 hours Monday - Thursday and… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Pack My Truck

    “Eddie and Tony helped me move my apartment and were the sweetest, fastest movers I could have asked for!”

    Mentioned in 22 reviews

    Read more highlights

    All Service Moving - Danny, Adrian and RJ are absolutely the best!

    All Service Moving

    (641 reviews)

    Industrial District, Central Eastside, Buckman

    Update: 50% refund…read more Yeah, don't go with these guys. i had specific instructions for my move both to the rep on the phone (xavier he's great) and to them directly. all were not really cared for properly. I should have just gotten my friends and a uhaul to move, but i was promised it would take 5hrs. i was billed 5.5hrs. tip top of the money i had left. and they didn't even have time to move everything. why? because their recklessness with my things i didn't want them carrying my computer monitors. they were hired to pack and move stuff across portland. they came at 1:30 when they said only to tell me that they didn't know they needed all the packing stuff. they eventually arrived nearly 2hrs later and towards the END Of the original window i was promised without any 'hey we will be there at this ETA' they said they got stuck behind a train, which is fine i guess? but no update after that until i called and complained, which got me a 5% discount, which is nice i guess? but like everything that happened after were MASSIVE red flags, both for the computer and the 'movers' which felt like contractors they just hired for whatever without properly vetting. i had a small move, 2 rooms. they were the slowest movers and most reckless movers i've ever hired. but i don't really blame them fully for that. supposedly they were working since 8am and just drove up from salem or something. they didn't even eat lunch. is that even legal?! no wonder they came to the door exhausted already and out of it. These 2 guys did the best they could, but honestly with how exhausted I was from helping them (something i SHOULDN'T HAVE HAD TO DO), they were doing a good job, but that doesn't really matter. In the end this guy ruined my $2000 custom built standing desk for music. not sure if i can get it repaired or fixed. he undid it and said he will put it back together. it was pretty easy just a few bolts into the joints between the wooden top and the legs and putting on the keyboard tray. easy stuff for the most part (when you have a drill, i don't own one). this guy didn't even look at where he was drilling or understand how the desk was put together after showing him specific things. he just drilled in the bolts and they hit a part that they're supposed to go into but was put in backwards making it impossible (on purpose) to get the screw in. this guy just kept drilling harder and harder and when i asked him about it he was like yeah it's supposed to sound like that. He either was so exhausted he couldn't think straight or just took on tasks he could have said 'yeah i don't know how to do that, can you do it?' either way now i have a broken desk that's only partially built and put together. i am really glad i moved all of my expensive stuff to my place with a friend last weekend, because they definitely would have broken a lot of very expensive things! I also gave them a mattress cover to put on the mattress, and they struggled doing that. You are movers wtf?! i zipped it up about half way and moved on. Then when we got to my new place they didn't even use it and put the mattress on the pavement to get a better angle or something. like what was the point in bringing it?! They also dropped a bunch of precious memories i had in a bin in a bin, they said they took them out because the outer bin couldn't close (bs). They were holding it open wrapped around their arm and i asked them to close it as it doesn't look secure and he said it would be fine, then immediately drops it with pictures and papers dropping on the ground and getting dirty. Anyway this all just happened. and there's no way I can live in my new place due to the lack of time they afforded to me to actually place things in the right spot. At least my bed is in the right spot. luckily for now i am in a short term rental because my last place had mold and why I am moving. i am highly allergic and being there as long as i did, both to wait for them to show up and how slowly they worked on loading the truck, I am feeling sick again because of it. The estimate was low balled to say the least because these guys move at a snails pace because this company overworks them and treats likely their staff like crap. these are probably more desperate people looking for an easy pay day. one guy was like 'i worked 4 days this month' and the other one worked 6 days in a row. a 12 hr day without a break outside of driving (which isn't a break) isn't really fair or legal? I paid nearly 1k for this move, and you can't afford to give these people a proper break between moves? I'm sure they weren't making nearly enough either. Lastly they pressured me to sign a thing at the end of the receipt that says everything was delivered intact, which i didn't sign. Anyway go with another company, not worth the risk. I didn't have another weekend to do this move as i need to have a livable space and that takes time as well. Anyway the movers were careless, slow, expensive, and ignored instructions.

    If you read one thing from this review, it's this: do not hire All Service Moving unless you're…read morewilling to risk unexpected charges, damaged belongings, and a company that refuses to stand behind its work. We provided a complete inventory of our home and were quoted for one truck. Your team spent an entire day packing our home and never once mentioned there was a capacity issue. It wasn't until the very end of moving day, after everything had already been packed and loaded and we had no meaningful opportunity to make another decision, that we were told we needed to pay for a second truck. As a result, it ultimately required two trucks to remove our belongings from storage, effectively doubling the cost we had been led to expect. Unfortunately, the handling of our belongings was even more concerning. During move-out from All Service Moving's warehouse, numerous damaged items were identified and photographed. We also documented furniture stored directly against other furniture with little or no protection, exposed boxes, and delicate items packed and stored in ways that unnecessarily increased the risk of damage. As we continued unpacking, we found additional examples of improper packing, despite paying All Service Moving to professionally pack our home. Wardrobe boxes were not used for hanging clothing--the hanging bars were never used, and clothing and shoes were piled throughout the boxes. Delicate lamp shades were packed with dirty outdoor items. Clothing was packed alongside a floor cleaner and a greasy kitchen rack. Fragile decorative branches were packed without protection and arrived broken. These were not isolated mistakes. They reflected a consistent pattern in how our belongings were packed, stored, and handled. Despite photographs documenting both the damage and the way our belongings were packed and stored while in All Service Moving's warehouse, the company has never taken responsibility. We spent months trying to resolve this privately before writing this review. During that time, we repeatedly provided documentation, waited through postponed discussions, and requested the documents supporting the company's position. Those documents were never produced, and All Service Moving never took responsibility for the damage. Moving is one of the largest expenses and most stressful experiences many people will go through. When you hire a moving company, you're trusting them with everything you own. We expected our belongings to be handled with care and, if something went wrong, for the company to stand behind its work. Unfortunately, that was not our experience with All Service Moving.

    Bridgetown Moving & Storage - Portland Movers

    Bridgetown Moving & Storage

    (511 reviews)

    Northwest Industrial

    Trey and Michael were fantastic. Not simply at effortlessly hauling house contents up a boat ramp,…read morebut in their friendly 'can do' attitude which really reduced the overall stress (something others have commented on). Scheduling was easy and the cost very reasonable. I cannot recommend highly enough.

    Two moves, and I'm going to be very generous with 2 stars…read more The first move took much, much longer than it should have with three guys, and they unfortunately didn't realize I grew up speaking Spanish (I'm mixed but white presenting) and said some highly unfavorable things for professionals. While the guy who did my paperwork seemed nice, it was way over the top like he was trying to ingratiate himself with me for a better tip. The questions he was asking me were personal and invasive and just left me feeling uncomfortable and wanting to get away from him. Unfortunately this is the reality of being a woman, often, is men mistake your kindness for familiarity when he should have just stuck to being a professional doing his job. This second, and LAST move I will ever hire Bridgetown for, I booked a move with three guys and the same size truck as my previous move. I specifically wanted a company who knew how much stuff I had (we ran out of room, the first time, and I had to leave several items behind). The issues started at booking, when my estimate arrived with my deposit, and the quote read $0...I checked in with Devon and she said my move was still booked, the quote was just a system error (but didn't fix the issue of an hourly rate for 3 guys...but ok...), the confirmation text I received a a few days before my move caused me minor panic because she listed the wrong date...OOPS her bad, but it's fine, all is well, ok... But, the day comes, and TWO men show up with a much smaller than expected truck. I ask about the 3rd guy? Oh well yea his work order says it's supposed to be 3, the paperwork he hands me says 3...I call Devon and yep oops "Dispatch" (aka one of the owners apparently?) "made a mistake and sent the wrong crew due to a paperwork mixup." Folks, when I tell you this would have been an absolutely nightmarish scenario that would have cost me my last shred of sanity due to all the BS I've been dealing with, it can't be underestimated how p'd off I was. Luckily for me, I have terrible anxiety and bc my last move took so many hours, I haven't been able to sit still and had taken *sixteen* carloads of moving bags over myself before the movers ever arrived. I wanted this move to go so much smoother than the last, and I had two afternoon appointments for various maintenace and install issues with my new house that day of the move. I booked three men and huge truck specifically to make the move fast and easy. If I had not absolutely destroyed my body (thank you, anxiety, for apparently seeing the future and that something would in fact massively go wrong) taking allllll that stuff myself over two weeks after I got my keys on the 1st, there is ZERO shot everything would have fit on the truck, not even half my stuff would have fit. And as a reminder, I specifically booked Bridgetown because they had an inventory from my previous move. I was in the end charged the minimum rate, to "apologize" for the "mixup," but having to explain to Devon and to the two man crew why this was all so frustrating and upsetting is insane to me. I booked 3 guys, giant truck, with BM specifically who had my inventory because I knew how much stuff I had to move. They caused me at least 10 more gray hairs that day. I will never, ever, be using your services again.

    All My Sons Moving & Storage

    All My Sons Moving & Storage

    (68 reviews)

    St. Johns, North Portland

    They were very kind and helpful no hidden fees would hire them again easy fast and efficientread more

    Very disappointing experience with All My Sons Moving…read more Our move was scheduled for 9:00 AM, and we planned our entire day around that timeframe, including coordinating other people and vendors. Unfortunately, due to a staffing issue on All My Sons' end, the movers did not arrive until approximately 3:00 PM -- a six-hour delay. To be clear, I do not blame the movers who eventually came out. They were put in a difficult situation and did their best under the circumstances. My issue is with how All My Sons handled the situation and the lack of accountability for the significant disruption it caused. A six-hour delay is not a minor inconvenience when you have an entire move and other services scheduled around a specific start time. The delay disrupted our day and resulted in additional unexpected labor costs that we had to absorb. After the move, I emailed All My Sons to explain the situation and requested that management review what happened and consider some type of compensation or adjustment to our bill. I have received no response. Things happen, and I understand that unexpected staffing issues can occur. What is disappointing is that we were left to absorb the consequences of a six-hour delay caused by their staffing issue, and then our concerns were completely ignored when we reached out afterward. Based on our experience, I would expect much better communication, accountability, and customer service from a professional moving company.

    Pack My Truck - movers - Updated September 2026

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