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    Pack My Truck

    4.8 (63 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Pack My Truck

    In-state moving

    Property cleanout

    Pack My Truck Photos

    Recommended Reviews - Pack My Truck

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    Honestly I feel entirely cheated by this company. Let me preface this by saying I am not a person that writes reviews. I don't feel the need to harm a reputation as the world is tough enough as it is, so I will only ever leave a review if I had an overwhelmingly positive experience with a individual or company. Unfortunately here I am writing a negative review. Apart from the initial scheduling, I had a terrible time using Pack My Truck. They came recommended by friends and family and let me say I was very disappointed. Not only would I say this is most unprofessional experience I've had with a moving company, I'd say it's the most unprofessional experience I've had with ANY business in my life. -Originally I was quoted for a 1pm-3pm move with 2 movers. Pack My Truck called around 9am saying that they'd be at my apartment in ~45 minutes. I was anticipating a later move so I was not ready. I called the dispatch and they offered me a later moving time a little after 3pm. -I received little to no updates from dispatch on the status of my movers for the next 4 hours unless I prompted the response by reaching out. This means I was unable to leave my apartment to run errands at the risk of missing the movers arrival and having to rush home to let them in the unit. -The dispatcher offered to send another mover in addition to cut the overall cost of the move and speed things up. I gratefully agreed. That third mover somehow got injured on another job or on the way or something and could not show. I was not saved any money at all by this ultimately. -One of the movers took several personal phone calls while "packing" up my stuff. Can't help but wonder if things would've gone faster or more carefully had this person focused on what I'm paying for. This person also wrapped my tv in a blanket with duct tape leaving a side exposed after I mentioned that previous moving companies had wrapped it in plastic wrap and that's been very successful at keeping it safe. This move ended at 10pm for a 1BR apartment to a one floor house. I was imagining more like 5 or 6pm. Once again, would've been nice to know ahead of time. Please beware that your possessions could/likely will be damaged during the move and you may be reimbursed a petty amount if you file a claim with them unless you **PLEASE PURCHASE ADDITIONAL INSURANCE AND FULL LIABILITY WHEN USING THIS COMPANY** During the move they cracked my flatscreen tv in multiple places and now it is completely unusable. This was the most expensive item in the entire move. The process they want you to follow is to file a claim as soon as possible. I waited a week plus while they 'investigated' if it the damage is indeed their fault. Once again, I had to request updates on the claim because they wouldn't give them to me. I have included the pictures of damage that I sent them below. (They ultimately credited me 25$ for this tv) When I expressed my frustration and my request for compensation/credit, they did not make it right. Regardless of contract they clearly do not want to go above and beyond for the people that put their trust in them to make an already stressful situation any easier. Please look elsewhere for a safe, friendly, and reliable moving company.

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    6 months ago

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    3 months ago

    Capable movers who are also kind, engaging, and respectful. Excellent customer service at all touchpoints. You can rely on Pack My Truck!

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    11 months ago

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    Maria R.

    Thank you so much for your Business Jennifer!

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    11 months ago

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    2 years ago

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    Maria R.

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    Maria R.

    It was a pleasure helping you move, Tara!

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    5 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    Maria R.

    Thank you for your review! We really appreciate your business!

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    3 years ago

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    3 years ago

    Eddie and Tony were great! they were on time, and easy to work with! I'm never moving furniture again!

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    5 years ago

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    3 years ago

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    Maria R.

    Thank you very much for your business!

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    Page 1 of 2

    Ask the Community - Pack My Truck

    Can I just do 1 hr? I only have 1 sofa/1 computer desk/ 1 mattress from Hillsboro to North plains?

    Thank you for your question! At this time we only offer a minimum of 2 hours Monday - Thursday and… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Pack My Truck

    Eddie and Tony helped me move my apartment and were the sweetest, fastest movers I could have asked for!

    Mentioned in 22 reviews

    Read more highlights

    All Service Moving

    All Service Moving

    4.7
    (632 reviews)

    Update: 50% refund…read more Yeah, don't go with these guys. i had specific instructions for my move both to the rep on the phone (xavier he's great) and to them directly. all were not really cared for properly. I should have just gotten my friends and a uhaul to move, but i was promised it would take 5hrs. i was billed 5.5hrs. tip top of the money i had left. and they didn't even have time to move everything. why? because their recklessness with my things i didn't want them carrying my computer monitors. they were hired to pack and move stuff across portland. they came at 1:30 when they said only to tell me that they didn't know they needed all the packing stuff. they eventually arrived nearly 2hrs later and towards the END Of the original window i was promised without any 'hey we will be there at this ETA' they said they got stuck behind a train, which is fine i guess? but no update after that until i called and complained, which got me a 5% discount, which is nice i guess? but like everything that happened after were MASSIVE red flags, both for the computer and the 'movers' which felt like contractors they just hired for whatever without properly vetting. i had a small move, 2 rooms. they were the slowest movers and most reckless movers i've ever hired. but i don't really blame them fully for that. supposedly they were working since 8am and just drove up from salem or something. they didn't even eat lunch. is that even legal?! no wonder they came to the door exhausted already and out of it. These 2 guys did the best they could, but honestly with how exhausted I was from helping them (something i SHOULDN'T HAVE HAD TO DO), they were doing a good job, but that doesn't really matter. In the end this guy ruined my $2000 custom built standing desk for music. not sure if i can get it repaired or fixed. he undid it and said he will put it back together. it was pretty easy just a few bolts into the joints between the wooden top and the legs and putting on the keyboard tray. easy stuff for the most part (when you have a drill, i don't own one). this guy didn't even look at where he was drilling or understand how the desk was put together after showing him specific things. he just drilled in the bolts and they hit a part that they're supposed to go into but was put in backwards making it impossible (on purpose) to get the screw in. this guy just kept drilling harder and harder and when i asked him about it he was like yeah it's supposed to sound like that. He either was so exhausted he couldn't think straight or just took on tasks he could have said 'yeah i don't know how to do that, can you do it?' either way now i have a broken desk that's only partially built and put together. i am really glad i moved all of my expensive stuff to my place with a friend last weekend, because they definitely would have broken a lot of very expensive things! I also gave them a mattress cover to put on the mattress, and they struggled doing that. You are movers wtf?! i zipped it up about half way and moved on. Then when we got to my new place they didn't even use it and put the mattress on the pavement to get a better angle or something. like what was the point in bringing it?! They also dropped a bunch of precious memories i had in a bin in a bin, they said they took them out because the outer bin couldn't close (bs). They were holding it open wrapped around their arm and i asked them to close it as it doesn't look secure and he said it would be fine, then immediately drops it with pictures and papers dropping on the ground and getting dirty. Anyway this all just happened. and there's no way I can live in my new place due to the lack of time they afforded to me to actually place things in the right spot. At least my bed is in the right spot. luckily for now i am in a short term rental because my last place had mold and why I am moving. i am highly allergic and being there as long as i did, both to wait for them to show up and how slowly they worked on loading the truck, I am feeling sick again because of it. The estimate was low balled to say the least because these guys move at a snails pace because this company overworks them and treats likely their staff like crap. these are probably more desperate people looking for an easy pay day. one guy was like 'i worked 4 days this month' and the other one worked 6 days in a row. a 12 hr day without a break outside of driving (which isn't a break) isn't really fair or legal? I paid nearly 1k for this move, and you can't afford to give these people a proper break between moves? I'm sure they weren't making nearly enough either. Lastly they pressured me to sign a thing at the end of the receipt that says everything was delivered intact, which i didn't sign. Anyway go with another company, not worth the risk. I didn't have another weekend to do this move as i need to have a livable space and that takes time as well. Anyway the movers were careless, slow, expensive, and ignored instructions.

    Cool guys great service would hire again. Everything was done, even extras. Mike and Caleb.read more

    GOAT MOVERS

    GOAT MOVERS

    4.7
    (524 reviews)

    We had a fantastic experience with this moving company from start to finish. One thing that really…read morestood out was how easy it was to communicate with the team ahead of time via yelp messages and their portal. I was able to message with someone online to coordinate details and even adjust our move as plans shifted, which made the whole process much less stressful. On moving day, our crew was incredible. Andy, Miraj, Muha, Tatty, and Aibar were kind, efficient, and thoughtful throughout the entire day. They worked hard, stayed positive, and handled everything with care. You could tell they were experienced and really took pride in doing a good job. Moving can be chaotic, but this team made it feel organized and smooth. Well worth the cost we had a ton to move. We're so grateful for their help and would absolutely recommend them to anyone planning a move.

    Movers arrived at 9:01 and it's 9:30am and they've moved nothing. I had to call their dispatch and…read moreI got the run around. Two Asian dudes showed up, barely spoke to me, one would only speak his own language while the other would then speak to me in English. They rudely took pics of my apartment, then went and sat back in their truck. After about 20 minutes, the guys came out and said they couldn't do the move because it was "unsafe". Prior to that it was because I had too many small items, and in between that I was told it was because I asked for 3 hours and they'd need 7-9 hours. I called dispatch again and told Karina she sent me two racist movers. She claimed that couldn't be. I explained my stance and she said she'd call me back. Meanwhile, I have no way to move my stuff. Karina said she would talk with her moving team and call me back. Guess what? She never did. I guess you get great service when you have the right skin color. Move your stuff yourself and save the headache. The worst company ever and I don't see how Yelp recommends them. I'm disgusted.

    Pack My Truck - movers - Updated July 2026

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