Our group goes to Primp and Blow once a year to get our hair and makeup done before an event, and they've always been great to work with. Booking appointments and making any changes that come up has consistently been easy. This year was no exception. We had a few last-minute tweaks, like switching a partial updo to a full updo and changing a shampoo and blowout to a dry style, and they were very accommodating. Group bookings can be tricky, so we really appreciate that flexibility. In the past, they paired you with one stylist for hair and a separate makeup artist, but this time it seemed like the same person handled both services. It was our first experience with this setup. While everyone was happy with how their hair and makeup turned out, there were some conversations about preferring specialists for each service, as many stylists tend to have a stronger focus on either hair or makeup. That said, everything still turned out beautifully, and the receptionists were friendly and welcoming as always. Overall, another positive experience for our group! read more

This place can be a hit or miss. Last year, my stylist added extra services without mentioning the extra cost (ouch ), and I didn't realize until checkout. Lesson learned! Tried again this year and was lucky -- my (forgot-his-name) male stylist was amazing! He listened, nailed the look, and my curls actually lasted all night -- no small feat for my naturally straight hair! Tips: - Watch for their Summer & Black Friday promos -- the credits don't expire - Call ahead -- fall gets busy! And yep, hot tools cost extra. Overall: convenient spot (for me), great when you get the right stylist -- definitely worth another go! read more

Primp and Blow - High Street - With hot tool! - Blow Dry/Out Services Near Me - Phoenix, Arizona

I sent this email a couple of months ago, and I am still waiting for a response. I held off on a review, hoping that we could come up with a solution to the terrible service I received.... I am reaching out regarding a frustrating experience during my recent visit to Primp and Blow before a concert. This was my first time visiting your salon. I have previously gone to Drybar, where curls and styling are simply part of a blowout, so I was surprised by how this appointment unfolded. My friend and I arrived at the same time. She was called back to the washing station while I remained waiting in the lobby for my stylist to finish styling his own hair. When he did take me back, the wash felt rushed, and I was brought back to the chair before my friend had even finished having her hair washed and pampered. When I explained the look I wanted, I asked about curling my hair, and the stylist told me it would be an additional "hot tool" upcharge. I also asked for a small braid in the front and was told this would be another upcharge. Despite showing a photo, I did not receive a braid and was given a twist instead. The entire service felt hurried and inattentive. It was also clear that I was his last client of the day, as he seemed eager to finish and leave. My total before tip was approximately $93--I was never shown the screen with the charges and did not receive a receipt, which all felt very secretive--due to multiple upcharges, and with tip, I paid $108. Meanwhile, my friend received a longer, more relaxing experience, had curls added without extra charges, and paid only $68. She started her service before me and ended after me. Given that I was booked with an "Elite" stylist, I expected a more attentive and pampering experience, not a quicker and more expensive one. I left feeling disappointed and confused by both the service and the pricing. The experience I received did not reflect the level of service I expected from an "elite stylist" and your salon. I am requesting a refund or partial refund to resolve this issue. I look forward to your response. read more

So nice. Easy to get in, gave me a personalized touch and sold me product. all in all, good blow out. read more

Jade does a beautiful job. Shes quick, careful, gentle, and has great taste. I have two rows of hand tied extensions and I left really happy. Highly recommend her. Used perfect amount of product, hair feels clean and not heavy. Thanks jade read more

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Spent about $200 on extension work and the extensions literally fell out right after the appointment. I reached out multiple times and was ghosted. Very frustrating experience and not the level of professionalism you'd expect when paying that much for hair services. read more

I will never go here again. I have a membership which should decrease monthly costs, but every time I try to use my monthly blowouts, there are surcharges that make my cost more than if I'd just paid upfront. Today I booked an appointment with two guests. I was charged $40 extra because apparently now there are charges for "elite stylists." The three of us checked in at 9:07am and were all done before 9:35am. Even though hot tool is included with my membership fees, the stylists didn't want to use a hot tool for any of us. Apparently two of us had elite stylists (shocking, my 6 year old daughter could have given us a better hairstyle), and I was charged $40 extra. Even with the two elite stylists they claimed we had, that should have been just $20 extra. I've been on the phone all day, but no one can help me. Apparently the manager will call me tomorrow. I'm not very hopeful. I'll probably have to file a fraud charge with my credit card company. read more

Danielle is the absolute best! I was having extension problems and she took the tiny to give me a consultation and we are smooth sailing with my hair ever since!! She's the best and her styling is top notch! read more

I wouldn't recommend coming here if you have curly hair and want a decent blowout for Arizona weather. The stylist that did my hair did not listen to my concerns about trying to avoid frizz considering the weather and the time for my event was later in the day. In my 45 minute appointment she gossiped to her friend next to her a handful of times and barely made any conversation with me while in the chair. It was the longest appointment ever. She hardly used product to help my blowout stay longer considering my 3A curls and her only suggestion was not to "touch it so much" so it would stay together over the next few hours. I brought in my own extensions to use and for the price I paid I was so disappointed in the service, vibe and cost. I would never come here again. Absolute waste of $. Go anywhere else. read more

Hair this time was great, in the past pretty good, front desk like every past experience here...inconsistent to the other locations and RUDE. Every time I've ever been to this location it's something or another with Vanessa. Can't use the card on file, not a member, can't give you a refresh from yesterday from another location, not a member. Cool. I just won't come to this location. The only reason I did was I booked same day an hour ago because you are slow. Wonder why. Replace your front desk. Wrenched. Bye. read more

Primp and Blow - High Street - Maybe pay more attention to your survey and you will have less bad reviews for this location. - Blow Dry/Out Services Near Me - Phoenix, Arizona

If I could give them 0 stars I would. I asked for blow dry curls and walked out of there with straight hair. The girl pulled on my hair and I lost so much hair! My hair was frizzy, burned and it looked like I didn't even get my hair done. 10/10 DO NOT RECOMMEND! read more

Primp and Blow - High Street - Blow Dry/Out Services Near Me - Phoenix, Arizona

Jade .... That's all you need to know! This place makes you feel like extra special! Just book your appointment and enjoy your beautiful hair, which should last 4+ days! I had no idea! I will now shout it from the rooftops! read more

My mom, sister, best friend, and I had our hair and makeup done here before my small, intimate wedding at the Fairmont Princess. Each of us had a wonderful experience and loved our results. I was over the moon and the time and care my stylist took on my big day to make sure I felt 100% confident. My hair and makeup still looked great at the end of the night- super impressive. We'll definitely be back! read more

Primp and Blow - High Street - Blow Dry/Out Services Near Me - Phoenix, Arizona

Stefany is amazing! Her makeup is the absolute best. I always come by and ask for her. The product feels so natural!

Very convenient! Great location and the the place is clean and organized. They offer makeup and blowouts. I was able to get my hair done rather quickly for a meeting and having someone do my hair to make me feel confident was a plus. Definitely happy with the quality and Stefany was very quick with getting me in and out. read more

I came to get my hair done for my baby shower and asked for a half up look. She delivered!! read more

Primp and Blow - High Street - Hair style - Blow Dry/Out Services Near Me - Phoenix, Arizona

I hate doing my hair. It's long and thick and takes time and talent. Yes blow drying your hair is a talent. I have a membership to primp and blow and I love it. It's one of the many things I do to treat myself. The staff of great and I always come out looking like a Texas woman which is my goal... the higher the hair the closer to God. read more

Jacey just did my hair and I feel and look so much better! Always a great place for a mood boost and a good blowout.

Been going here as a loyal client for 5 years or so. Grateful it is nearby and successful! It is so easy to book online and they are usually always available when I need. Thank you to owner, B, for always being kind and cordial! read more

Love the way my blowout and hot tool turned out! Have been coming here for years! Great vibe here too!

Love this place! As always Jade did a wonderful job & Sarah is fabulous! All the ladies here are so friendly! Can't beat a wonderful day of hair pampering in under an hour or so! Plus, they use some great hair products on my mane! Thank you ladies & happy holidays to you & your family! Cheers! Felicia read more

Primp and Blow - High Street - Blow Dry/Out Services Near Me - Phoenix, Arizona

Carla is absolutely amazing! She listens but then recommends as well. I only will go to her now since she does such a great job every time. And I have been coming to primp and blow for several years. She is also friendly and knowledgeable. Highly recommend Carla! read more

So this has been a long time coming as I don't usually post negative reviews but I believe at this point and after two years and me avoiding this place like the plague I need to let others know what's expected of them when they get to this location! I made an appointment at the high street location because it's about 10 minutes from my home and therefore easy to get to! That's where the positives stop! I get there 15 minutes early and tell the receptionist I'm a little early but don't mind taken care of earlier as I was in a hurry to get to a special dinner, she nods and proceeds to tell the young lady who would be doing my hair my message. Cut to half hour past my appointment time and the stylist is still doing someone else's hair and no one has come over to let me know what's happening! I get up and ask the receptionist softly if I another stylist can see me since the one who is supposed to be doing my hair is busy and I'm told unfortunately everyone is busy - even though I can see another stylist just sitting there! Cut to an hour after my original appointment and the stylist comes over and angrily tells me to follow her. At this point I'm a little upset with what's transpired and I'm thinking I'll be late to my dinner for sure :( I'm expecting an apology but my expectation and what I actually received were two totally different things! I asked the stylist what happened and I had to wait for a full hour and she grabs my arm, pushes me down on the chair and proceeds to angrily whisper that I should try acting like an adult not a child, and I shouldn't complain! Then she starts to angrily brush my hair and every chance she gets she - mistakenly hits me in the head with the brush! I've never in my entire life been so disrespected and if I had known the only stylist they had to do my hair resembled an anaconda I would have gone elsewhere! Lesson learned, I will never step foot in this location... read more

Primo and Blow is great. Great blowout by Jade. Great products! You won't be disappointed

Membership is always worth it. Every stylist here is great and super consistent! Very efficient and welcoming!

Jade always does an amazing job on my hair. The staff is amazing and runs on time . The hair products smell great and leave your hai

I wanted to book a blowout and makeup application here, as I was attending a gala across the street at the Desert Ridge Marriott, but there were no appointments available when I looked online. I called the salon and they were very accommodating and able to squeeze me in at 4:30 but only had time for a dry style. I arrived at 4:30 and still had to wait 10 minutes for my stylist to finish up her previous client. The ladies working at the front desk were nice but a little distracted. Neither greeted me when I walked in, and I also stood at the counter waiting for several minutes to check out. There were only two stylists working on hair and a full row of chairs available, so I'm guessing they may be short-staffed as many businesses are. I feel bad I didn't get my stylist's name, but she was very sweet and she did a phenomenal job on my hair. She gave me exactly what I wanted, some loose, romantic waves with a good amount of volume, and it only took her maybe 10-15 minutes. I didn't have much time to waste, so that more than made up for the time I had to wait when I arrived. I'm from Tucson and was only in the area for the night, but I would definitely return here for a blowout in the future. I thought the price was fair and the service is great. And they sent me a 10% off coupon following my visit. read more

Awesome and friendly staff. Easy to get an appointment! Always easy to get an appointment!

Primp and Blow - located on High Street, very stylist, wide-open and trendy inside. Birthday blow-outs done by both very friendly stylists. My hair looked amazing. Will definetly go back. read more

I love this location. They are always prompt- even when I am not. Their shampoos are relaxing and Vanessa gives a great scalp massage. They don't overdo the styling, they make hair look natural, but of course way better than I would! My Favorite location! read more

Primp and Blow - High Street - Blow Dry/Out Services Near Me - Phoenix, Arizona

I cant say enough about this wonderful Blow Dry bar !!! everyone is extremely knowledgeable and friendly you leave with an all over good feeling not just perfect hair !!! read more

This was my first time here. I got my hair done by Stephanie. I showed her a picture how I wanted my hair to be styled. She did an amazing job, i would definitely recommend! read more

The entire staff at the High Street location is amazing! From Vanessa at check in, to all the stylists I've had the pleasure of meeting, they are all friendly & professional. Shout out to Lily who styles my hair most frequently! She knows exactly how to make my very thick, course hair look smooth and shin. I thoroughly love the way my hair always looks when I leave, regardless of who styles it. I've become a club member too, which helps make each visit cost a less. I can't say enough good things about this location of Primp & Blow! read more

The best place! Blow outs last and the customer service is always on point! Highly recommend

I had my hair and makeup done for a black tie wedding. The makeup artist did a phenomenal job. I decided to have my hair done with dry hair and a sleek ponytail. Lily who did it was very sweet and I know she is very talented. I just think it is a total rip off to charge $10.00 to use a hot tool on a Ponytail. It took her maybe 30 seconds to make 3 curls on a shoulder length ponytail. Not her fault at all just a annoying policy they have. All of the staff are so nice and want to give you a great experience and want to make sure you are happy with your look. read more

The techs were the rudest girls i have ever seen in my life time. They weren't a bit kind, helpful. And its huge in life. But more importantly in customer. I do not recommend this business to anyone. So sad & unacceptable. read more

This salon was very kind in every aspect. They accommodated my style of hair & made my up do stunning. I loved Melissa & her assistant Chloe!! Thank you Primp & Blow High Street! read more

Working with Arianna Z. has been SO AMAZING! I have never worked with someone so accommodating. I was planning an event for my best friend's wedding, for a couple of us girls and the bride to get our hair and makeup done. We were working with a pretty strict time frame, and Arianna went above and beyond to help us. So much so that she reached out to me just to make sure everything looked good and we were ready to rock. I had a lot of questions, and Arianna treated me with such kindness - she made this experience so easy and truly was such a joy!!!! THANK YOU ARIANNA for all of your help!!! I truly love the service at Primp & Blow, and Arianna was the embodiment of kindness!!!!!! read more

My sister and I had a very good experience at Primp and Blow-High Street. Ari did a great job with our makeup. She is very friendly, accommodating, and patient, and makes sure we are satisfied with the look. I would definitely recommend this place! read more

I love & appreciate the services provided by Primp & blow on High Street! Everyone is so friendly, welcoming, professional & excellent!