Be mindful of this place, they will charge you for things they did not do and that are not the…read moreproblem. I advised them i had warranty, and they ended up telling me i needed another motor they contacted my warranty company and my warranty advised them of what to do and the progress stopped . I had to pick up my vehicle and take it to Cadillac problem was a broken valve spring.I asked them previously if they were sure it wasn't the valve spring . They confirmed it was the motor. This place is a ripoff DO NOT TAKE YOUR VEHICLE THERE!! Im posting this review everywhere i can because they will rob someone if i don't.

I have used HATS for all my vehicles for over 15 years. Andy and Buzz are the best. Same day…read moreservice many times. I recommend them highly.

We needed our rental car to be towed and Budget contracted with Platinum for this service…read more Platinum kept delaying their arrival time and the dispatcher was unhelpful in tracking the tow truck. Platinum never showed up and we cancelled after a 5 hour wait and assurances they would be there soon. Do not use this company.

I can't tell you whether this business does good work or not - I never got that far. All I know is…read morethat today I took my car to JT's Paint and Body to get an estimate for body and paint work. At JTs', they were courteous and looked at the car. They just had too much work to be able to do the job at this time - they said all the shops in the area were really busy. But at least they talked to me and looked at the car. Then I went to Platinum. I parked my car right in front of their office window, walked in and said I needed an estimate. The receptionist said an estimate was $50 and would apply to the work. I said I wanted someone to just take a look at the car to let me know if they would even do the work and see if they would even have the time for it. I didn't want to pay $50 if they wouldn't even do the work or have the time. "The car's parked just outside, I just want someone to see if you will even do it". But she wasn't having any of that, said "We're good", essentially meaning goodbye and go. I said "Thanks for the HELP" and left. Platinum may not need me as a customer, but I don't think they need that employee as a receptionist either.

Update on my review for being ripped off. I found out that my car had a fairly new radiator. Most…read morelikely the radiator was leaking fluid because the belt was causing damage to the upper radiator hose. So we got ripped off for the radiator in addition to them claiming we needed a new water pump and upper radiator hose. Beware! Stay away!

Mack's Garage on Dorchester Road in North Charleston is a great place to go for all things quality…read moreautomotive repairs. They are reliable and consistent in their level of customer service. The staff here is very skilled and efficient at getting everything ready.

Great service, Nathan and his team were exceptionally attentive to our vehicle and repaired it in a…read moretimely manner. Highly recommend this shop!

Great service and even better price! you will not find a better shop to work on your vehicle.read more

Honest, kind, talented. I can't say enough about the good work and good people of this company. Joe…read moreis the real deal - a genuinely good guy.

Great service that's not overpriced. Been going to them for years. One time a nationwide company…read moresaid I needed something with my steering linkage. Took it to Joe and he said there is nothing wrong with it. Drove the car for years after that and never had any issues with the steering. I take my vehicles to the dealer for their checkups, and if something is needed it goes to Joe for repairs. Like today he saved my mother-in-law over $100 on a $600 job. You guys are great and very friendly! Thanks Joe!

Addison is my go-to mechanic from now on and here's why: He is a genuinely caring and kind-hearted…read moreperson -- and he does this work because of his own experience with mechanics. He thought getting your car fixed shouldn't be an inconvenience and cost an unreasonable amount! He loves helping people, knows his stuff, and does his research. My motor blower was out and he replaced it for me this evening. He figured this out by asking me questions over the phone and I was relieved. Listen to this: The two mechanics I called prior to him wanted to charge me $140 diagnostic fee first, and they too were one-man mechanics. I'm glad I found Addison.

Not reliable and ran off before the job was finished. The car was not put back together and now I…read moreneed to have it towed somewhere to get repaired and who knows if he did anything correctly because it is not even able to start now.

Great service honest people wouldn't take my car anywhere else first class customer service and…read morevery thorough and explaining everything in details

Couldn't speak more highly of Charleston Import Auto! Darryl and his team are thorough and…read morereliable. Since my Alfa Romeo is no longer under warranty, I much prefer having them handle maintenance and repairs rather than the local dealership. I feel like they're very trustworthy and knowledgeable and it's not a McDonald's experience where I'm being sized at every step.

Used this company to take a Tacoma (flat bed) to the dealer for repair; everything went well.read more

David Austin was our technician with a welcoming and friendly demeanor. The tie rod on the vehicle…read moresnapped out and the sway arm could potentially drag the ground if the vehicle was pulled onto the tow truck without an efficient assessment. Thankfully David was able to produce a solution with no damage to the car and delivered the vehicle without incident. This technician would be a high value to any company possessing the desire to retain people who can assess and resolve situations in the moment while still carrying a hospitable state and providing assurance and ease to their customers. I would highly recommend David and will request him personally should I need Prince Towing again. The company as a whole provided ease through the whole process and the technician, David, was exceptionally above and beyond! Many thanks!