Addison is my go-to mechanic from now on and here's why: He is a genuinely caring and kind-hearted…read moreperson -- and he does this work because of his own experience with mechanics. He thought getting your car fixed shouldn't be an inconvenience and cost an unreasonable amount! He loves helping people, knows his stuff, and does his research. My motor blower was out and he replaced it for me this evening. He figured this out by asking me questions over the phone and I was relieved. Listen to this: The two mechanics I called prior to him wanted to charge me $140 diagnostic fee first, and they too were one-man mechanics. I'm glad I found Addison.

Not reliable and ran off before the job was finished. The car was not put back together and now I…read moreneed to have it towed somewhere to get repaired and who knows if he did anything correctly because it is not even able to start now.

Excellent service, sold my 300 SLK Roadster and replaced with Audi, clean shop and didn't try to up…read moresell me

Perfect repair. I needed a new bumper for the SLC and the professional job took my breath away…read more The attention to detail was above expectations. The paint is a PERFECT match, being silver is almost impossible to match, but the guys truly went above and beyond my hopes. I would give this business 10 stars. Take your car there and be assured it will be taken care of as it was their own.

DO NOT RECOMMEND. Samantha was no help. dropped my car off to adjustor to come out. informed Stokes…read morethat I wanted to use them for the repairs. Called that afternoon after the Adjustor was finished to get on the books for the repairs. Never received a call back. Had to call the next day since my call was never returned. I was only then informed that the body shop would be closing and not taking new customers. The lack of customer service and lack of communication is very disappointing from a Stokes business.

summary: I don't recommend 1. I was told they would call…read moreand give me updates on my vehicle, I always had to call. 2. I suspect they started to screen my calls because I switched from my number to using my work desk phone and coworkers phone after I would call from mine and someone would answer. they never appeared busy when I would go inside so I am not sure what was happening. 3. There seemed to be no real updates when I would call about my car. I would have the same updates for weeks. (My car was in the shop for 3 months) 4. Paint job on my car was horrible on the back end. They also caused additional damage to my paint. I was given a loaner car. 5. When given the car back, I noticed what looked like scratches but it was really residue they didn't even bother cleaning off. someone from another department ended up buffing it out for me. 6. I also informed them that one of my service lights was on and it shouldn't be. they "fixed" it and said if I have any other problems to go somewhere else. 7. My car didn't have electric issues before giving them the car. Now, I have a serivr light that won't turn off, cruise control won't work, the driver assistance that randomly turns on when it thinks I'm going out of the lane which is a hazard and so much other issues. Overall my car doesn't drive the same 8. They entered the carfax wrong and said my airbags was deployed when it wasn't. I have called to try to have this corrected, no one will return my calls once again. So I will have to correct this myself 10. I am now forced to choose if I will pay out of pocket for someone else to fix their mistakes or just trade in my car. I will be moving out of town and don't have time to keep taking my car to them, nor do I have the confidence they will actually do a good job. My suggestion to them is work on their customer service. It's stressful not having your car but it the experience I had with them did not help at all.

Great service!!!!!!!! If you have a truck problem this is the best place to go, they have improved…read moregreatly!!!!

This man did a overhaul for us. First he had our truck for four months. Second we had to return the…read moretruck two weeks after he repaired it. He made a correction and sent us on our way. 3 months later we were back. He gave us lots of attitude. Complained about his personal problems. Talked mess until we threatened to sue him. He patched up the truck again after having it for another 60 days. 8 months later the same problem came back. We finally took our truck some where else. Honestly this man just needs to retire. Horrible workmanship and attitude.

My daughter totaled one side of her SUV, a total loss per insurance company. Being a college…read morestudent out of town I really just wanted to repair it as a salvage and ensure it was safe for her to drive.Jeff and his crew did an amazing job...they worked with me on the price,since we all know insurance doesn't pay much out...and the work was done in about 2.5 weeks,thankfully using whatever salvaged parts they could. The car looks like it never was in an accident,is running perfectly and has held up with no problems the last 3 and a half months. Hopefully I won't have to go through this again,but if I do I won't take the vehicle anywhere else but Jeff's Auto.Thanks again, Jeff's!

Tucked away off of Trolley Road, Jeff's Auto is a gem . The bumper of my parked suv was ripped off…read morewhen a driver backed into it and their hitch caught under my bumper and ripped it off along with the headlight washer cover and fog light bulb . Dave at Jeff's Auto was so nice in helping me to repair these damages. He acted quickly to get the parts ordered and he treated me with respect. The pricing was fair and the repair was done in a timely manner. Dave explained the details of my repair in a manner I could understand and I felt confident in the quality of his work. I would recommend Jeff's Auto and will be a returning customer when I need auto body work.

GREAT SHOP!!! Steve is a great guy and VERY honest. I went to Gerald's for brake problems and was…read morequoted over $650 for brakes/rotors and they also tried to get me to have my ball joints replaced, which would've cost another $400-500. Transmission Pros took a look and told me I only needed 2 brakes replaced and the other 2 just needed to be cleaned and resurfaced. They knocked it out in 2 hours and for less than 1/3 of the price. I took my wife's mini-van back the next day and they even gave me a ride back to my house. This is the only shop I will go to from now on. HIGHLY RECOMMENDED!!!!!

Great service. My husband had his A/C go out in his truck. I check on Yelp for a repair shop and…read morefound Transmission Pros. I spoke with the owner Steve. Steve was very nice and assured me that he could take care of the problem after diagnosis and would give us a quote before preforming any work. Prices are very reasonable. Steve the owner is very easy to work with and seems very trustworthy. We are new to the area and took a chance with this business. Glad we did. Thanks Steve. If we need anything else checked out we will be calling you! Highly recommend.

Used this company to take a Tacoma (flat bed) to the dealer for repair; everything went well.read more

David Austin was our technician with a welcoming and friendly demeanor. The tie rod on the vehicle…read moresnapped out and the sway arm could potentially drag the ground if the vehicle was pulled onto the tow truck without an efficient assessment. Thankfully David was able to produce a solution with no damage to the car and delivered the vehicle without incident. This technician would be a high value to any company possessing the desire to retain people who can assess and resolve situations in the moment while still carrying a hospitable state and providing assurance and ease to their customers. I would highly recommend David and will request him personally should I need Prince Towing again. The company as a whole provided ease through the whole process and the technician, David, was exceptionally above and beyond! Many thanks!