It's hard to get them on the phone or to return a call. I had an InterStim implant and it does not…read morework. Worked great on trial run before implant. But did nothing for me after implant. Now I have a useless piece of equipment in me that keeps me from getting MRI's.

The actual Physicians are excellent... would not trade them for anything.....if I were to…read morecomplain... the reception could improve their people skills ...

the office is clean, the staff is friendly, and I was able to get quick and quality care. The…read moreproviders took time to confirm my information, provided me with not just looking at me, but listening to me, and seeing me within 5 minutes of my appointment time.

Tried calling but no one answers the phone. Tried several different prompts. Decided to just go…read more The pain was bad and I knew I could not make it through the weekend without knowing how bad it was. When I entered there was a person with some bill discrepancy. It was a Friday at 5:30pm and they close 7pm. She let me walk in. They took X-rays but not weight bearing which I thought was weird. Everyone was super nice and knowledgeable. They referred me to a great doc and I got an appt Monday morning. Highly recommend if you are unfortunate enough to need these services.

I wanted to share my experience with this practice because I think it could help others know what…read moreto expect. This whole practice is bizarre. I was searching for a primary care physician near our new home and saw some good reviews on Google, so I decided to give it a shot. The initial call went smoothly, but I was a bit confused when I was told there was no way to send my previous medical records before my visit. It made me wonder how the doctor would know anything about my medical history prior to meeting. When I asked if I could email my records directly, I was told they didn't have an email system for that. I tried to fill out the basic intake questionnaires through the link they sent me, but the site crashed a few times, so I barely got any information submitted. I showed up before my 10 AM appointment, but even though I had already uploaded my insurance card, they asked me for it again. The front office staff was nice, but they looked super busy, and the lobby was packed. Seating was limited, and people were often trying to create space between themselves and others by "saving" the chair next to them, which made the VERY small lobby back up quickly. I ended up waiting for over an hour and noticed that people who arrived after me were being seen first. Eventually, a rather unusual person took my vitals, put me in a room, and said the nurse would be right with me. Then, he came back and told me to face the iPad for a "virtual" visit with the nurse. A friendly woman popped up on the screen and started asking me questions. Although I didn't like the iPad intake, the person who took my intake was very kind. After another wait, the physician came in and mentioned that she typically treats older patients but can work with younger people, too. Thanks, I guess? Even though the whole situation felt a bit off, I could tell she was doing her best given how busy things were. I didn't mind waiting because I know healthcare can be unpredictable and everyone has questions. However, I could tell I wasn't important, and my "annual exam" felt like a waste of time for both me and the staff. The doctor asked me the EXACT SAME questions the iPad nurse had already covered, and I was a bit disappointed that no one asked about my medical condition that requires blood work until I brought it up at the end. She said they might not be able to do the additional blood work during this visit but could fit it into my "follow-up" when I came back for my results next week. I found that a bit frustrating but didn't want to hold her up, as she seemed rushed and a bit scattered. Typically, a doctor or nurse will call with results, but this place tried to force me into a recheck to receive my results, which seemed scammy. Since I was there for an annual exam, I really hoped to discuss some specific tests based on her recommendations, but that didn't happen. Instead, she asked if I ride a bicycle, and when I said I didn't, she felt the need to tell me that if I ever do, I should wear a helmet. Thanks again, I guess...?The doctor left the exam room in a hurry, and I was still standing there, feeling confused by the oddest medical experience I've ever had. The whole place was just strange, informal, and cold. Clearly, this wasn't the right place for me to establish routine care.

Felt bad for a few days and got over there, thankfully they have x-ray machine and I found out at…read morethe same day about my bronchitis

These people left me with Shingles for five weeks without treating it leaving scars all over my…read moretorso. They almost enjoyed my suffering and laughed off my begging for antiviral then were rude to me. Should have sued them but there's still time!!!

I switched to One Medical to have a pcp practice closer to my home on the east side of the city. My…read morespouse recently switched as well. I've been a patient for a year. I chose Dr. Timothy Lee as my pcp and also see NP Michelle Patterson regularly for wellness checks. I also saw Dr. Jillian Noyes once when the others were not available for a last minute rush appointment. I've been so happy with every member of the health care team who has treated me. I feel like the team spends more time with patients than at my previous practice. Bloodwork, prescription refills, referrals to specialists, follow up...it's all done quickly. The staff is friendly, the offices are clean and fresh, and it's all a nice place to go. It never feels hectic. And of course, the app makes it easy to schedule appointments. I'm very glad I made the move. I have neighbors who see other health care practitioners at this office and are equally happy with their care.

The husband-wife doctors are lovely, lovely people but the front desk not so much. I received no…read moreresponse from the following sent on February 27, 2025, so after much research, we joined the practice of Dr. Elizabeth Weaver in Herndon. Outstanding front desk staff. Dear Dr. Mir and Dr. Zahir, Dr. Mir, thank you for the time yesterday to discuss x's Vitamin D levels, and a few front office concerns. I totally get that there is a demanding job to be done for so many patients, but I wanted to share my experiences shown in the attached of phone calls diverted to text and DAYS to respond where often I'd have to choose between calling again or texting again ... or just moving on with my life to figure my question out for myself, managing two littles, a household, work, teaching, volunteering, etc. I was so sick in September and am deeply grateful for Dr. Zahir's immediate diagnosis of pneumonia, but I had a follow-on concern regarding a prolonged roller-coaster fever that wouldn't break for several days. It was FRUSTRATING to call, get diverted to text then have the texts ignored for days. It was FRUSTRATING to not be able to have a simple question answered - should my daughter and I get our bloodwork taken first before having a follow-up regarding our Vitamin D levels? If yes, could someone submit bloodwork orders? Again, no one picked up the phone, my text was misunderstood, and it took far too much time for me to chase down an answer to this simple question. It was FRUSTRATING that our follow-up appointments were canceled. It was FRUSTRATING that it took so much time to find an alternate dates/times. It is FRUSTRATING to receive four texts in a week to confirm/check-in for any appointment. It was FRUSTRATING to pull my daughter out of class only to have the receptionist tell us not to come in because the appointment was scheduled as virtual. I had planned to be in person because I wanted to have her BP checked after she recently experienced super low BP from a serious flu. It was FRUSTRATING to have her later in our conversation say, "Well, you can come in if you'd like." Because the appointments were now pushed back to 3:15 and 3:30, I would have been late to pick up my son at his school just down the street from your office as I had originally planned. It was FRUSTRATING to receive a demand call ten minutes before our follow-up appointment on February 27, shaking me down for payment after the FIRST AND ONLY bill was emailed on February 11 that, if not paid, we could not keep the appointment with you. It was FRUSTRATING that she didn't explain upfront: x amount is for x service on x date for x person. She whizzed through the balance due without explaining these details until I finally said, "Hold on. Why haven't I received a bill until now for appointments in September and October?" to which the response was, "We emailed you a bill on February 11." It was FRUSTRATING that I have concerns about my own health but didn't have time (or demeanor) to have a focused conversation with you yesterday. Hopefully I'll find time soon to go through the process of calling, texting, waiting then needless back and forth to set an appointment. May I respectfully suggest going through patients' calls and texts, observe how patients are treated, and perhaps it will become apparent that simply picking up the phone to talk with patients, not forcing patients to text their concerns, clearly responding to them within a reasonable time frame, and, most of all, have a CARING attitude will make a significant difference. As healers, you and your husband know as Maya Angelou said, Patients "will forget what you said, people will forget what you did, but they will never forget how you made them feel."

Can't speak more highly of my first time here seeing Dr. Zahir!…read more I needed to find a new primary care doctor and called the office after reading great reviews. I was able to get an appointment for a standard physical the very next day! I was delighted that they took me back ON TIME, moved through standard take-in procedures in a timely fashion, and I had a great visit with Dr. Zahir. I can tell already why he makes lists of "the greatest" in the region. Other pluses? Super easy parking and on-site bloodwork! All the staff were also very friendly and professional. I'm already so glad I chose this practice.

This place makes adulting easy plus they're opened on Saturday's! I see the PA Gabriel, love him…read more Basically does all the work for me, gives me great referrals. Most of my referrals have been from the IMG groups which I appreciate because if god forbid something were to happen and I end up at INOVA the specialists I see are on call. This is a huge plus since a lot of privately owned offices do not have after hour emergency services. As for the atmosphere, it's clean and the ladies up front are nice and polite. Cool fact is that I think this is the PCP for Alex Ovechkin. They have pictures of him all over that office....who doesn't love the CAPS?!

DrJuburi has been my primary doctor as well as my husbands for a few years now and we are very…read morehappy with his professionalism and kindness. The office staff is always amazing, very sweet and welcoming. Very happy to be their patient! The facility is very clean and neat and the wait times are very short!

I can't understand how anyone can rate this practice less than 5 stars! The amount of care,…read morekindness, and compassion I received from Dr. Dan Garfinkel and the whole team was unmatched. Incredibly efficient and pleasant (even joyful?) experience, from start to finish. Highly, highly recommend for all of your medical needs.

Had an excellent, seamless experience throughout. The app is so easy to use and I was able to…read moreschedule a next day appointment with a provider of my choice. The office itself is beautiful and calming. The front desk was very friendly and I was seen right on time. My provider, Kelly Thelin, was thorough, answered all of my questions, and I never felt rushed through my visit. I loved how efficient my entire visit was. Will definitely come back for my future healthcare needs!

I don't usually leave reviews, but I felt like I needed to share my experience. My issue is not…read morewith the medical care itself, but with the front desk/reception service. When I called to inquire about walk-in availability, the male receptionist who answered sounded as if he was half-asleep and was very difficult to understand. I genuinely could not make out what he was saying, so I politely asked him to repeat himself. Instead of clarifying, he responded in a blunt and dismissive tone. The whole interaction felt unnecessarily rude and unprofessional. To top it off, right as I was wrapping up the call and saying "okay thank you," he hung up on me before I even finished my sentence. That lack of basic courtesy left a really negative impression. Again, I have no complaints about the doctors or the actual care, but the attitude of the person answering the phones makes a huge difference in how patients perceive the office. First impressions matter, and this one was disappointing.

I have been a patient at LSFP for 25 years. This practice is a shadow of what it once was. The…read moredecline has been gradual, but steady, and has reached a point where I can't recommend avoiding this practice enough. Appointments now consist of basic questions and exams that barely touch the service of issues. My last physical didn't even include a hernia exam, and I'm a 39 year old male with a history of hernias. The nurse practitioners they have on staff are under-qualified at best. The front desk staff are rude, and the intake nurses are also unprofessional. This practice has lost any idea of what customer service means and seems to now be an appointment mill that bills your insurance for telling you to buy some Motrin and get some bed rest. Today was the last straw for us. My wife recently gave birth naturally and our OBGYN recommended we see our PCP for a referral for physical therapy for a month from now to help get her back on her feet and speed her recovery. We called and scheduled an appointment for this specific purpose with the front desk who confirmed that they could give a referral for PT. After waiting for an hour, my wife was seen by a family nurse practitioner that took her temperature and blood pressure, checked her height and weight, eyes and ears, and listened to her breathing. Then, without any examination of her pelvic floor muscles, said that PT 'wasn't indicated' at this time and we should come back for another appointment after our 6 week checkup with our OBGYN for ANOTHER appointment. She explained that we had been sent by the OBGYN to get a referral but the FNP refused to issue the referral and sent her packing. I went in to address this with the front desk and they gave me the run-around, then brought out a 'provider' who first said she had seen my wife but after having me explain the whole situation told me she was just the intake nurse, then asked me to re-explain the situation, then laughed when I said I didn't want to explain myself again and wanted to talk to the actual nurse that had seen my wife. All in all it was a nice hour and fifteen minutes absolutely wasted by the front desk and clinical staff because of their inability to listen and/or be upfront about what services they are willing and able to provide. To LSFP - if you can not or will not offer a service then perhaps your front desk staff shouldn't confirm the appointment for it. Your practice used to be great, and now it is a terrible place to go for care and competent customer service. I've had better customer service at McDonald's. Your front desk staff especially leaves a lot to be desired in the professionalism department. 25 years as a patient and I have never been treated the way I was treated today. We won't be back. Get it together.