Front desk service was excellent. Courteous and diligent to meet all our requests during our stay…read more New furnishings, well maintained rooms, very clean, comfortable beds. With a mini kitchen, the suite resembles a business extended stay. Great location ~ within close walking distance to a couple shopping malls, grocery store across the street, a couple nice Italian and ramen restaurants with a couple blocks. Chica San Chen bubble tea shop downstairs next to the lobby! Complimentary breakfast was the usual but relaxing mornings with plenty of comfortable seating with window views. The pool and sauna was clean and fun to unwind in the water for this winter stay.

We drove in from Seattle on a Friday in June 2025. After dealing with an idiotic border control…read moreagent who said my claiming Burnaby is part of the Vancouver greater area was synonymous to stating LA was part of San Francisco, we were ready for an easy check-in. And at the Element Vancouver, that is what we got. "Welcome you two to the Element Vancouver", no haggling over small details. We found our way to our room quickly, and soon appreciated the Element's proximity to Burnaby's many restaurants. You do realize that you are effectively in a major city, with ambulances carousing down Kingsway seemingly at all hours, and the elevators seemed to take forever to 'latch on' to their destination floors, but overall the experience was a positive one. Front desk staff friendly and able to provide with extra supplies. Free breakfast had plenty of fixings, and we had a friendly lady named Crystal give us some of the details of the building during one happy hour. The pool was nice, if a bit overrun by the hockey crowd on the Saturday we were there. Otherwise there were plenty of resources, and the washing and drying machines kept us from having to do laundry on our trip back to San Francisco. Well done, Element Vancouver!

Marriott's are always my go to hotels. The lobby of this Delta hotel is very nice, with large…read moreceilings and colors. There is a casino that is connected to it, which has a bar and buffet restaurant. On a Monday night, there were a good amount of people there. The hotel has an outdoor hot tub and indoor sauna that closes at 10pm. The gym has dumbbells, 2 treadmills, and some machines. Gym is open 24hrs. Hotel staff is very helpful and friendly. I think I expected the room to be a bit nicer considering the lobby is so nice. Rooms were plain, had a mini fridge, no microwave. Bed was comfortable. Bathroom was small, and door barely swifts past the toilet. Location is close to the mall, restaurants, drive into downtown. I do appreciate not having to pay for parking.

I'd give this hotel a 3.5/5. It's not a bad location if you're driving as it's just off the #1…read moreHighway, a 5 minute drive to the Amazing Brentwood Mall and there's free overnight parking for hotel guests. Atlas Steak & Fish is a part of the hotel and is a good dining option. The hotel is connected to the Grand Villa Casino. The lobby is nice with high ceilings and a Starbucks. I've stayed here a few times and reception is always friendly and accommodating. Rooms are clean and comfortable but the washroom feels outdated. There was an issue with the AC, but we called front desk and they immediately sent a maintenance person to our room to fix it. There's a small 24-hour fitness centre and a hot tub, but there's no pool or sauna at the hotel.

My stay at the Inn was very peaceful and the staff were very helpful…read more The staff are there 24/7 at the front desk ready to help wherever needed. There are also always cabs outside. I really enjoyed their room service, as well as the view of the water, and how the hotel has a nice boardwalk.

The hotel itself is a little outdated, however, it still provides a clean, quiet, peaceful…read moreexperience. Though the bed was queen size, we still slept very well and comfortably. The location is perfect. Beautiful views of the river from our room and balcony. The boardwalk is also right there, giving you beautiful space to walk and various shops and restaurant.

This hotel boasts about having one of the best breakfast buffets in the city. They have a cool…read morepancake making machine that produces two fresh pancakes within a few minutes at the push of a button. This buffet offered items such as cinnamon rolls, eggs, hashbrowns, bacon, sausage, fresh fruit, and juice. Staff were very prompt to bus tables and replenish anything that was out of stock. The top items for me were the delicious pancakes, cinnamon rolls (served warm), and the fresh fruit. My biggest concern with this buffet was that they used disposable plates and utensils. This is absolutely terrible for the environment. I am not sure that I understand the reasoning behind this as a hotel surely has the capacity to run dishes through the dishwasher. Other than the disposable dish issue, I was happy with my meal.

Excellent location, right in the heart of the metro district. Many shopping and restaurant options…read morewith walking distance. The hotel is a little dated but very clean. Employees are very friendly and helpful. They are very knowledgeable about the area and provide great recommendations. The breakfast is standard HIE fare with a few additions like congee and a very nice selection of fresh fruit and relish tray. The outdoor pool is very nice! There is a Starbucks on one side and a Tim Horton's on the other. Plenty of caffeine nearby for those of us who need to remain caffeinated. Shopping is connected by a skywalk, super convenient.

I was really impressed by this Hilton. The lobby and parking garage was super clean. The rooms were…read morevery spacious and comfortable. The housekeeping staff were super friendly. If I had any complaint, the couple of times I talked to the front desk, I found them hard to talk to due to a language barrier. For instance, I let them know their EV charger was no longer working. The guy I spoke to couldn't comprehend I was merely just letting them know, instead he thought I wanted someone to do something about it right away. He oddly disappeared and I never saw him again. It was just awkward. This Hilton is great though. Great rooms, great location, clean, and close to everything.

Clean, friendly and helpful. Great location and a wonderful place to stay! Food in the lounge was…read moregood, great restaurants near by.

Super quiet room. Beautiful suites that are well appointed. In a residential area with plenty of…read moreparking. Entire facility was spotless. I will definitely be back.

Due to COVID we had to make a change to where we could take a little getaway as a couple. We found…read moreBrookside Inn, and we are so glad we did! As soon as we entered the lobby it felt like we were entering a boutique hotel somewhere in Europe, and when we found our room - "Under the Tuscan Sun" - that was only accentuated even more. It was a quiet place, beautifully decorated, with everything we needed. The breakfasts cooked by Sandi were absolutely amazing, and Chris was a gracious server and conversationalist. They are also host to many different birds - Chris mentioned something like 150 varieties sighted around them. We had hummingbirds coming right up to the window beside our table at breakfast. Though we were really only a few kilometres from home, it felt like we'd gone much further away. Thanks, Chris and Sandi, for your wonderful hospitality.

I went to this hotel and it was so beautiful I loved the view but the price was not the best $300 a…read morenight with Marriott points but the pool is beautiful don't use the phone I called my family and the charged $95 just for 2 phone calls and they were 20 minutes away but get the room service it's so good and they give free breakfast and a safe but if you shut the bathroom door it will lock don't try it overall it's good

The facility is genuinely great. Well laid-out property, rooms are nicely appointed, public spaces…read morehave real design integrity. Staff at check-in were friendly and professional. I have plenty of positive things I'd normally write about a property at this level. All of that is outweighed by extremely poor customer service on the back end. I stayed one night April 26-27, 2026 as a Platinum Elite Bonvoy member. At check-in I selected the standard 1,000-point welcome gift and the 750-point lounge alternative (in lieu of breakfast for two). When nothing had posted to my Bonvoy account after a week, I emailed the property. They confirmed in writing that both benefit codes were properly logged at check-in but said they couldn't escalate to Marriott until 10 days had passed. Day 10 came and went with no movement. I had to email again on day 12 and also submit a missing stay form to Marriott directly. Only after that did the bulk of the points post. The 750-point lounge alternative is still missing. I have now emailed multiple people at both the property and Marriott customer care about it. No one will resolve it. For context, I'm a seasoned Marriott traveler. I've had stays at Fairfield Inns and TownePlace Suites in suburban locations post points within minutes of checkout. A flagship Autograph Collection property requiring two weeks, multiple emails, and a missing stay form just to recover documented elite benefits is well below brand standard. We're talking about 750 points. The equivalent of roughly $5 to the property. I find it genuinely in poor taste that I have to write a review like this over such a small amount, but here we are. If you're a Bonvoy member who values your points and night credits, I would not recommend staying here. You're going to have to fight to get what you're entitled to

This hotel and staff are awesome! My family and I are very satisfied. Very nice welcome with free…read morewater bottles for each member of the family. Fast computers, no waiting for the printer (Hilton-Renton Wa has a very slow computers). The front desk really knows her job. Very polite. Breakfast is very good, freshly cooked. Kitchen and dining staff are also very friendly and very helpful. Room is very nice and clean. The only negative is that the coffee maker is inside the washroom or restroom. Not a good place! HIGHLY RECOMMENDED! We will use this hotel again.

Very very clean, very friendly staff, convenient restaurant next door and the water slide is super…read morefun. Their gym is small but nice - I enjoyed working out by myself. Breakfast was very nice. Again - this hotel is immaculate. I white gloved this place and it was spotless.