What a wonderful experience! The entire staff here is exceptional. My 20 month old son received a…read moreterrible first haircut from a different barber shop and Miss Lorraine was able to quickly schedule my son an appointment with Miss Cynthia to fix it. Miss Cynthia was so kind to my son and gave him a great haircut! She was patient and took extra time to make sure my son was comfortable. In addition to Miss Lorraine and Miss Cynthia, the two men working were also very friendly and sweet to my son. I can't say enough good things about this business. We will definitely be making the drive from St Augustine for all my son's future hair cuts. Thank you Kidz Cuts!!

Can't say enough about Cynthia. My daughter is disabled and she takes the time and often rearranges…read moreher schedule to accommodate my daughter.

My son always enjoys getting a haircut at Pigtails & Crewcuts. No fuss or issues. Usually my son…read morehates getting his hair cut but loves all the he can get a lollipop at the end of his cut along with a little toy out of the treasure box.

We've brought both of our older boys here before, including for their first haircuts, and have had…read moregood experiences in the past, which is why this was so disappointing. My husband brought our son in and showed a reference photo for the haircut we wanted. The haircut itself is not necessarily bad, but it is different from what we asked for and was cut shorter than requested, so there really isn't anything that can be done to "fix" it until it grows back, which is outside their 7-day touch-up policy. What disappointed me most was not even the haircut itself, but the way my concern was handled when I called afterward. We had only just left the appointment, and I was hoping for some basic acknowledgment and customer service. I asked what their policy was in a situation like this and was told we could return within 7 days to have it fixed. I explained that this particular issue couldn't be fixed within 7 days because the problem was that the hair had already been cut too short. At that point, the response was essentially that there was nothing that could be done. What was especially frustrating was that there was very little acknowledgment that the haircut did not match the reference photo and no real apology or accountability for that. Instead, the owner became defensive, focused heavily on whether my husband had spoken up enough during the appointment, offered to pull camera footage, and at one point referred to the situation as a "marital dispute." Even something as simple as acknowledging the mismatch and offering a discounted future appointment once his hair had grown back would have felt like an attempt to resolve the issue. Instead, I had to continue pushing the conversation before any alternative was offered. I fully understand that miscommunication can happen, and I acknowledged that there may have been some between my husband and me. But regardless, we showed a photo of what we wanted and paid $40 for a professional haircut that did not resemble it. I don't think a customer should have to closely supervise a professional throughout a haircut to make sure too much hair isn't being taken off, especially when once it's cut, it can't be put back. Part of the confusion was that when my husband left, he believed he had been given a discount because of the haircut, so he thought his dissatisfaction had been understood. We later realized that he had actually paid the full price. He acknowledges that he could have been more direct about his concerns before leaving, but I don't think that changes the fact that the haircut was significantly different from the reference photo we provided. After quite a bit of back and forth, the owner ultimately offered 50% off a future haircut, which I appreciate. Unfortunately, the dismissive and defensive way the concern was handled is what left the strongest impression. We've also had a couple of people there whose work we really liked, but they were no longer there not long afterward, which has made it difficult to have a consistent experience.

The woman who cut our sons hair was rough and belittled our son. Told him he was crying wolf when…read morehe repeatedly said ouch. Also told him to hold still or she was going to "make him" hold still. Absolutely unacceptable attitude and acted like a bully. We haven't had this experience at other Sharkey's and will NOT be coming back to this location.

My kiddo wanted a haircut in a pinch, so we made an appointment hte night before at Sharkey's for…read morewhen they opened. When we arrived (parking is normally plentiful, but sometimes on the weekend it can be harder to find a closer spot, due to the breakfast place in the stripmall being busy), there were people already lining up. Once it was opening time we were let in. Each person checked their child in at the front desk and each kid picked out their favorite seat. We were paired with Selena, which was a pleasant surprise, because this time around, we didn't pick a stylist, but would have picked Selena because she's cut my kiddo's hair numerous times over the years. She greeted us happily, asked me for what we were looking for, I showed her a pic and she got to work on transforming my kiddo's mop. At the end of the cut, she made sure to address me and my son, to see if he was satisfied with his cut. He wanted a little more off the top, so she thinned it out a bit for him. She then brought him over to the shampoo bowl, shampooed his hair (that's his favorite part), styled it, and we were ready to checkout. All in all from start to finish we were in and out in 23 minutes, which was great and his haircut is on point.

I've been taking my girls for haircuts since we moved to St Johns, one graduated already to a…read moreadults salon (teenager) but I still take my youngest. The place is very kid friendly, they are super good with younger kids. This time we had Jeanie, who was great. My daughter's fav part she can play video games meanwhile her hair is being cut. After she got a bow. Definitely recommend it for kids haircuts.

Ms Jeannie was an absolute delight! Worked out well for my daughter as I was able to make an…read moreappointment about an hour before arriving. We went in for a girl's cut, wash, blow dry. And just because it was celebratory kind of day, we left with some tinsel in her hair. Made for a pretty awesome day!

Everything always goes well! Graysen is the BEST! Cutest…read morelittle space, clean, reasonable and on line booking!

10/10 experience! Haley did my hair but Grayson was there as well. Super kinda and very friendly!…read moreOffered a variety of drinks while while I got my hair done. They have a small little suit in the back of a salon. Very chill and intimate experience! I'll definitely be returning!

I went here to get our hair done & our service was wonderful. Ariel was so professional & quick to…read morewhere I think I have a beautician for the family. Her spirit was very comforting & we say she did a great job. She was good with baby girl & she wants to good vibes to the family. Yes, we will be going back.

My wife and I stumbled upon this shop and we couldn't have been more lucky! Daryl took us in and…read moredidn't accept anything less then perfection when cutting, coloring, and styling my wife's hair. The atmosphere was very welcoming and everyone was amazing to chat with while i waited. This place should be booked months out for the great work they do. This is the only place my wife will be going to for the foreseeable future.

She was hired by my weeding coordinator: She is very professional and on time yet making sure…read moreeverything is in place and for you to look absolutely stunning!!!! She has been a great part of my stay in hawaii and making my wedding beautiful and memorable! I will definitely recommend her talent and professionalism!

Heidi did my daughters hair and makeup for two proms recently. She not only does BEAUTIFUL WORK she…read moreis a complete joy to be around. Heidi is very prompt, professional, and has a great personality! She made my daughter feel completely at ease and created just an amazing look for her on both occasions. Price wise you will find her to be a complete bargain as well! We highly recommend Heidi and feel lucky to have found her through yelp.

We booked a 1st haircut experience for ours almost 2-year old at 11:45 am. When we arrived, we were…read moretold that they were running 26 minutes behind "due to Spring Break." Our 2-year old has a difficult time waiting, as most do, only to find out that we wouldn't be seen until almost 1:00 pm. There were two stylists and they both were taking walk-in clients with extras that delayed our appointment. Despite my frustrations, I was told there was nothing that could be done and there was no apology for the 1 hour and half wait. By the time our 2-year old was seen, she was having a difficult time and the experience was ruined. Hence why we made an appointment. It was a cute concept and we paid $40 for a first haircut experience that we didn't get due to the employees being under staffed and taking walk-in ins that added extra after extras and ignoring appointments. Felt dismissed and unheard. Seemed as if management just cared about the money. We will not be back

We took our 3 y/o to this Baymeadows location and we will definitely be back! Our hair specialist…read morewas perfect. She was so patient and did great with our guy that hates a hair cut! This is definitely designed as a kids salon and has an atmosphere for every kid!