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    Princessa Dental

    3.1 (73 reviews)
    Closed 9:00 am - 6:00 pm

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    My teeth were left like this after $40,000 paid cash for implants which fell out during the healing process due to cheap material

    So. Long story but worth reading. If you value yourself you will not set in this place. Two people you should never have touch your mouth one of them is Dr. Hughes and the other is Solidad supposedly the manager. Little over six months ago they tried to talk me into upper implants and they did. They did the work messed up by drilling through my cheek bones I was told that there was going to be a bone indentTo protect the gap between the open sinus And cheek bone. After hours of work they sent me home and told me to call back when I was healing up. Unfortunately not knowing or understanding exactly what they did I was unable to get out of bed for two months due to the pain and the Green mucus draining out from my sinus through the where they drilled and put implants. I called them a few weeks later I told them infection was getting worse and I felt as though the implants had fallen out and the drainage through my cheek phone got worse and worse. At this point I already lost my sense of smell and taste and every morning I wished I was dead the pain was that excruciating. They asked me to come in to see what was going on promising that the implants didn't fall out but the screws fell out from the implants which was common. After they took x-rays Dr. Hughes came in and asked me where were the implants? When they fill my bag down and I showed it to him and he looked at me with the bewildered look Stating that the implants themselves fell out there was nothing left in my upper gums and now my body rejected the material they used. As he noticed that everything was gone he looked up at Solidad and said I don't know what to tell you, I never saw him again. They gave me a second dose of antibiotics and told me to go home. Since then I moved to Bakersfield and it's been six months and I've never ever felt the same after they did the work and drilled through my cheekbones. So far I've been to 4 dentists And two special surgeons claiming that the quality of work that Princess A Dental did was absolutely horrible and the reason for the loss of taste smell and constant taste of burning and infection is constant from morning to night. They screwed up my quality of life. It has been almost 7 months since the work was done I am getting ready to have surgery due to foreign bacteria that formed in both my sinuses and the surgery is definitely not covered under my insurance. I have collected enough evidence to the point that I will go the extra mile to make sure they don't do this to anyone ever again. I have called and I have called left numerous messages but the Manager won't call me back and the girls that I know in the front desk 60 days after the work was done in March they weren't working there anymore I assume it is because I did not sign any authorization that would allow Princess A Dental to drill through my sinuses and create a horrible lasting affect. This work was done in March 2021 I was not able to see anyone until May 2021 due to my inability to get out of bed due to the severe pain that I had and still have to this day. I gave them Six months to see if I would heal properly I was told I would but I never did. At this point I am not giving up because I do have one year before statue of limitation ends. They will not call me back when I leave messages, they know that they wrongd me and they know that they need to repair the problem and they don't know how to fix the problem. Since I am not guaranteed any quality of life better than what I have now but it's worth a try. I am only 56 years old but thanks to Princessa Dental I feel like I'm 86. Do yourself a favor skip this dentist especially the oral surgeon. I am Waiting for a CT scan for my sinuses in order to find out if anything or any surgery can be done to correct the damage done. I came across this four years later. It is now May 20 25 and damages to my teeth have been done beyond recognition. I paid them $40,000 cash and I ended up with a disgusting mouth since they touched me back whenever that was I've been walking around toothless None of my money was reimbursed. They ignored my calls my messages and solid out. The owner is good at ignoring people. She is also good with making empty promises. $40,000 later and they couldn't even do my teeth in the same shade. At this point I am sick and tired of dealing with these people. If you value yourself do not set foot in this place for Dr. Hughes is a horrible doctor and throughout doing my upper side implants and because of such crappy material, they fell out during the healing process. He saw what happened turned around and said there's nothing more I can do for you. None of my money was reimbursed. Pictures have been posted across the Internet again. Do not go to Princess A Dental or have Dr. Hughes or Solidad touch any of your teeth for you will be sorry.

    Gaping wound after being told i was not bleeding at all and no after care instructions for my incision.

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    6 months ago

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    1 year ago

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    7 months ago

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    Soledad B.

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    9 months ago

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    Soledad B.

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    9 months ago

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    Soledad B.

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    1 year ago

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    1 year ago

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    4 years ago

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    Soledad B.

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    4 years ago

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    3 years ago

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    3 years ago

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    Soledad B.

    Thank you for allowing us to take care of you.

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    5 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    3 years ago

    I love my dentist! Dr. Naureen. She is nice, funny and sweet she doesn't hurt me. She is very gentle, especially with her shots.

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    Soledad B.

    Thank you so much for your kind words

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    3 years ago

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    Soledad B.

    Thank you Gabriela for your kinds words.

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    2 years ago

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    Soledad B.

    Thank you so much for your kind words.

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    5 years ago

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    3 years ago

    This is the first dentist that I have felt safe with. They listen and make sure you are not in pain. They don't try to upsell.

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    Soledad B.

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    4 years ago

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    Soledad B.

    Thank you so much. We really appreciated your kind words.

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    4 years ago

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    Soledad B.

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    3 years ago

    Dr Naureen was very informational with my treatment, and Alex was kind to both me and my toddler. Will definitely continue coming here

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    Soledad B.

    Thank you so much for your feed back. We appreciate you.

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    3 years ago

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    Soledad B.

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    3 years ago

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    Soledad B.

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    4 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    3 years ago

    Dr. Naureen and staff are very professional and caring. I've been coming here for years and highly recommend

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    Soledad B.

    Thank you so much. It is always so good to see you and you wife.

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    3 years ago

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    4 years ago

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    8 years ago

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    5 years ago

    I recommend to request with Dr. hassan. He have a great customer service and did amazing job on my tooth.

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    6 years ago

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    8 years ago

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    6 years ago

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    5 years ago

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    9 years ago

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    3 years ago

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    Page 1 of 2

    Ask the Community - Princessa Dental

    Review Highlights - Princessa Dental

    Dr Naureen was very informational with my treatment, and Alex was kind to both me and my toddler.

    Mentioned in 6 reviews

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    Dr. Clark was recommended to me by Dr. Dean Lang an oral surgeon , as a great dentist and he did…read morenot lie! Dr. Clark explained everything in detail and made sure I understood what he was saying! I like that! He was oh so professional and sure knows what he is talking about. He will be me and my family's Dentist forever! I told him of my husband's cancer and he shared with me about a person who had almost identical looking cancer in the same spot. He gave me hope for my husband being healed like that person was. He shared no personal information about that person but I have hope that my husband will be healed. He is a believer in Jesus and I trust him implicitly! He gave me hope, information, kindness, and a feeling of security. Thank you God for this Dentist! His office is very clean and very, very sanitary. They take every precaution there which I like. Oh and another Dentist there whose name is Doctor Jay has a support dog named Snoopy for the patients. It doesn't matter if you see Dr. Clark or Dr. Jay Snoopy is available for both Doctors., They give you his treats to give to Snoopy and he does tricks for you! While the procedure is being done Snoopy will lay on your lap if you want him too. Dr. Jay is very warm, charming, and professional. He came over to us and introduced himself to us along with Snoopy. He chatted with us awhile and I like him a lot! Then there is Natasha, don't you just love her name? She is Dr. Clark's Dental Assistant and she is wonderful! She is very gentle and you feel like you have known her your entire life! She took an X-ray of one of my teeth that had been giving me pain. Since I have a gagging reflex she had another Assistant help her by pushing the button on the X-ray machine while she inserted the X-ray. Therefore it was in such a small time that my gagging reflex did not kick in. Natasha is thoughtful, accommodating and gentle. I like her. She is down to earth. She cleans all the instruments right after use too. She sanitizes them. The office girls are outstanding. They are accurate in their job and ensure their Doctor's have no worries about anything. There is Kimberly who makes sure her office runs smoothly. She is very personable and has the patience of a Saint. She really works with you and she appears to be a multitasker. I swear she has octopus hands doing many things at once . She does her work very well. Carolina is so sweet. We wanted to see Snoopy and she brought him to us and she came with snacks for us to feed him. Shortly after was when we met Dr. Jay that brought Snoopy back for us to see. I love this office and the people who work in it. You will too. They take ALL PPO's. You'll always have a beautiful smile on your face with Dr. Clark & Dr. Jay keeping your smile bright! They have invisalighn there as well.

    I have been coming here since a little before covid hit. They are always friendly and welcoming…read more Everyone here makes going to the dentist a much better experience than one would expect.

    Photos
    Hallway to dental rooms
    Hallway to dental rooms
    Operatory
    Operatory
    Front office with beautiful Kimberly

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    Front office with beautiful Kimberly

    Princessa Dental - cosmeticdentists - Updated July 2026

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