The staff were so kind and helped me navigate the seas with snorkel gear, much appreciated and we…read morewill be back!

Outstanding shop, good customer service, good equipment, great location in Hanalei Bay.read more

Tammy (owner) is AWSOME! She has the best bikes and gives insider recommendations to local hidden…read moregems. We had a great time cycling around Prince https://www.vzmessages.com/ol/810b20b6223a44fd1025293afba0be302c9ca7b8

These e-bikes will get you anywhere you need to go on the island. Seamless drop off and delivery…read morewith great communication and good vibes!!

Friendly service! Speedy turnaround time and VERY reasonable prices!!…read moreWhen I commented to John (the actual Bike Doktor), how reasonable he was he said he's the most reasonable establishment in Hanalei‼ TRUE

He is the best!!! We called in advance and reserved the bikes which I recommend if you need kids…read morebikes (they're hard to come by). He put training wheels on one for us and even picked them up at the end of our trip! We come to him annually!

Easy walk in rental on a Monday morning. Cheap 2 hour rental for a gorgeous bike ride up the coast…read more The ride itself was only an hour but I recommend you take your time and stop at lookouts along the way. Bring water and some snacks (or a picnic lunch). Highly recommend.

Absolutely amazing time renting bikes on Kauai! A must do activity to see the coastal scenery. W…read morewolves it so much we did it twice during our two week stay.

I had a very unpleasant experience at Kauai Cycles. I had previously sold Jason (the owner) a bike…read morefor $300 with the understanding I could either use it as a trade-in or take cash later. When I returned for the cash, he suddenly mentioned a 20% "search fee" that had never been disclosed. I politely asked to see where this policy was written, and he became defensive and aggressive. Instead of explaining, he told me I could take $240 or leave. When I questioned it further, he tore up the check and told me to get out and never come back. I was shocked. This aggressive behavior was unprofessional and completely unnecessary. I would not recommend doing business here.

Great staff! I was entertained right away once I entered the shop…read more Went there to purchase a jersey as a souvenir. They didn't have my size because their supplies hasn't arrived yet but one of the guys helped me find the jersey online and I was able to purchase it when I got back to Cali.

Kristen was amazing! Very Helpful! She told us about tips for putting the snorkel feet on in the…read morewater and gave us good locations and times to snorkel.

Me and my family rented a bunch of beach equipment recently at this shop and I had to say what made…read moreour experience top notch was the young man running the shop. I believe his name was Aaron. He was very professional, attentive to our needs and went the extra mile to give us ocean safety information and some cool places to enjoy Kauai and make the best use of our equipment. We would not have discovered some of these spots and enjoyed ourselves as much without his knowledge. Thank you again Aaron. If we return to Kauai, we will come back to this shop and hope to see him again.

This was an amazing experience from start to finish! Our group of 6 had so much fun getting around…read moreKaua'i on these! The staff was very kind and helpful with explaining the do's and don't for our first time riders. The bikes had a few dings & dents here and there (which should be expected for a rental) but they ran perfectly. Pickup & dropoff was seamless. Definitely recommend this company!

This is a great company, and great customer service from all including Rustan. They don't take…read moreyour money - they genuinely want you to have a fun and safe time on the island.