1. Print Copy Xpress

    1. Print Copy Xpress

    0

    San Mateo, CA

    Print Copy Xpress

    4.9 (108 reviews)
    Closed Closed
    Updated 1 month ago

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    Response time

    2 hours

    Response rate

    100%

    Services - Print Copy Xpress

    Document binding

    Copymaking services

    Faxing

    Print Copy Xpress Photos

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    Recommended Reviews - Print Copy Xpress

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    Reviews With Photos

    Amanda M.

    I needed a sign printed for a baby shower and it was so easy and pleasant working with John over email. He was responsive and very helpful when I had some questions about how to get him the correct and best quality PDF file to print. Not only did the finished product turn out exactly how I had hoped, it was quick and fairly priced too! Highly recommend this print shop!

    Jim D.

    Emil was very helpful, accommodating a last-minute printing order on the weekend. In the heart of San Mateo, so very convenient for me in the north peninsula.

    Kimmy L.

    John was very helpful and quick with my poster needs for my tea ceremony. He even asked for clarification about the poster size when I sent him a file with the wrong dimensions. The cost of the poster was a better price point than other office stores and I much rather be a customer of a small business. Will use them in the future for our wedding thank you cards!

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    18 years ago

    Business owner information

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    13 years ago

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    13 years ago

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    Page 3 of 3

    Ask the Community - Print Copy Xpress

    Review Highlights - Print Copy Xpress

    I needed a sign printed for a baby shower and it was so easy and pleasant working with John over email.

    Mentioned in 36 reviews

    Read more highlights

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    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    3.0
    (123 reviews)

    The team @ this FedEx/Kinko's Office Print & Ship Center is deserving of 5 star recognition!! They…read moreoffer exceptional customer service, while being friendly, professional, patient & are always willing to go above & beyond to help their customers. A very special thank you to Connor, who consistently provides outstanding assistance with such a positive attitude & attention-to-detail!! It is clear that he genuinely cares about helping his customers & making sure everything gets done perfectly!! Thank you all for your hard work, kindness & dedication....

    The customer service here leaves a lot to be desired. I went by to drop off a box of books that i…read moresold online. I didn't have any packing tape at home and there was none out for customer usage that I could see. I already had my shipping label, so all I was missing was the tape. There was one person there, who i'm assuming was being assisted with photos, and two employees. I stood there, holding a heavy box for probably close to 10 minutes, and they never acknowledged me. Both employees looked at me and ignored me. Neither said anything about being right with me, or it would just be a minute or anything. They never said a word, just ignored me. And I stood there holding a heavy box the entire time. Then I noticed the sign about their "full service surcharge" which basically states that if one of their employees has to do something for you, you have to pay for it. Since I already had my shipping label, I was not about to pay for them to tape my box. So I scanned my label and dropped my box in their chute. Next thing I know, i'm about to get into my car, and one of the employees comes out and starts yelling at me because my box wasn't taped. His exact words were that it was all over the place. He told me that I had to wait for them. I responded that I did wait for 10 minutes, and they ignored me. He just kept yelling at me that next time I can't do that. So here's the thing. I am sorry that my box made a mess, but the thing is that I doubt that happened. The box was packed pretty tight, and it did not drop that far. So while a couple of books probably fell off the top, it wouldn't have gone all over the place. Basically, there should have been tape out for the self service they push so hard, like every other shipping store in the area. Otherwise, don't threaten to charge a fee for shipping a box and don't ignore your customers. I did not appreciate being yelled at and humiliated in public over their lack of customer service. Next time I sell books online, i'll go to the FedEx store in Millbrae.

    Print Copy Xpress - copyshops - Updated July 2026

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