I'm so happy to see this place still up and running after so many decades! The store is beautifully…read morekept and organized. Quick friendly service. Sweet gifts and stationary.

This business has always been kind to my family. They don't…read morealways have the things I am looking for but it doesn't stop me from going back!! I like that they have a giant corkboard in the back to share other businesses' information. If you're looking for souvenirs, this is one of the places to go!

I've had excellent experiences at this location. There is a expense to have such resources at handread more

Was there February 15 on a Saturday. The young woman in her 20s with the piercing under her nose…read moreneeds to learn customer service. She doesn't even look at you in the eye she doesn't smile. She's in a bad mood obviously. She should be in the back packaging boxes with that attitude. Your number one job is customer service and you can't even smile. Not coming back here.

Understaffed. Long lines. Amazon returns in regular checkout line. 15 minutes plus per person in…read moreline.

I go there frequently and this store has great employees and they go out of their way to help you…read more. I've been a customer for 7 years and have found them not perfect but will do anything to help.

Needed a page printed from a document, fast easy, very personable service. Will recommend for…read moreoutstanding and quick services. Great local spot with a wonderful staff and comprehensive facilities to meet a variety of needs.

This review has been updated…read more They had a simple job to do: make a brass plaque for my deceased dog's urn. The surface of the plaque was to be brown with brass lettering. I made a special trip to their store to pick up the plaque, eager to finally add the memorial plaque to the urn. Imagine my disappointment and frustration when I was handed the plaque and discovered that it wasn't brass but steel. I showed the plaque I wanted to staff when I placed the order so they could see how I wanted the plaque to look. I wasted time and gas driving to the store to pick up the plaque that now has to be redone, which means I have to make another trip to the store. And now I have to wait several days before I can pick up the plaque and finally add it to my dog's urn. I won't be doing further business with Copy Cats if I can't rely on them to do a simple job right the first time. I have updated this review and improved the rating to reflect their willingness to make things right. The redo of the plaque looked really nice, and they chose not to charge me for the plate. It shows that they value good customer service. I would have given them four stars except for the fact I had to wait five days before making another trip to the store to pick up the plaque, which held up completing my dog's urn. The manager, however, was very apologetic about the mistake and said he'd use it as a staff training situation. Because they chose to make the effort to satisfy this upset customer, I am willing to try them again.

Can't express enough gratitude towards Frank and the service he offers. From initial contact to…read morereceiving my mailers.... Frank was approachable, flexible, worked with a designer and 100% professional! Truly appreciative of all his efforts!

I used Eagle Mailing to direct mail my postcard promotion to a custom list of 800 art directors…read more Frank Roe answered all my questions and made the whole process painless with great service and impeccable customer support from beginning to end. The cost was more than reasonable, and I'd recommend them to anyone in the Willamette Valley.

they do great work, but they're not good at returning calls or letting us know when our stuff's…read moreready. unfortunately we might have to go somewhere else if this cont

Wow! Amazing customer service!! They went above and beyond to make my order look the very best for…read morethe second year in a row! I went in to the shop with a boring white Christmas letter, and with the kind man's help, he turned it into a beautiful gift for our friends and family. Yes, I HIGHLY recommend Paulsons Printing!!!