My initial impression of this place was very positive. They had a cool name which inspired intrigue…read moreand seemed to all be very nice people. In fact I would have been willing to look over many of the obvious flaws of this new company had they just done what they said they were going to do. Let's talk about it: I recently started a small software venture to keep track of all my little crazy software ideas to make sure the government is getting their cut and it's all legit blah blah blah scam scam. I was doing some research into marketing and advertising but mostly building a brand for my company. I drive by Sofa Communications every morning on my way to work and they're sign used to say "Marketing" on it so I figured I'd stop in and do a little consult with them to tell them what my plans were and what I wanted. When I walked in the door everybody in the room sort of turned and looked at me like I was not supposed to be there or something (even though they have a store front) then I was awkwardly greeted by someone and we sat down to talk. When I told them that I was looking for marketing and mostly brand building they sort of looked at me with blank faces (which didn't inspire a lot of confidence from the start) then they said they'd brainstorm a bit and get back to me within the week. Well that was in June 2010. I never received a phone call. I never received an e-mail. I never received anything from them. After seeing how they're new branding initiative I am urged to believe they are actually just a web site / graphic design shop and nothing more. The worst part about this: I was approved for a $25,000 business grant most of which was going to be spent on marketing. Damn shame for them. If your serious about doing business then I suggest you go elsewhere. Not sure how they have survived as long as they have treating potential customers like that.

Yann made terribly inappropriate comments to my wife. So creepy. Worst customer service possible.read more

Had a bit of a communication issue, but they contacted me and heard my complaint....nice to get a…read moreresponse