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    Priority Care Medical Group

    3.2 (20 reviews)
    Closed 8:30 am - 5:30 pm

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    8 years ago

    The nurse lily is great and I liked her customer service I went in for a check up it was quick and answered all my questions !!

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    Review Highlights - Priority Care Medical Group

    I couldn't express anymore gratitude towards him and his staff, Lily, Lupe and Jazmine.

    Mentioned in 4 reviews

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    Optum-Mission Hills - The building

    Optum-Mission Hills

    3.0(131 reviews)
    0.1 miMission Hills

    I don't know what happening at Optum but they're becoming impossible to deal with. My dermatologist…read moresuddenly became unavailable (won't take Optum anymore)--rather than informing me, they waited until I needed an Rx refill and called the office to get it. Shockingly, if you look up providers on the Optum website, they're still listed which, to my mind, is inexcusable. The next Dr I called was listed as being in an Optum office that's 3 miles from my house. I was curtly informed that that office no longer does dermatology. I was offered one office that was 12 miles from my home and another that was 35 miles from my home. I called the 12 mi facility and they said they couldn't see me without a referral. Well, the referral should have been on file since I've been seeing the other guy for a few years now. At this point I asked to speak with a supervisor. Sorry, they're all in a meeting. I said I'd wait. Fifteen minutes later, the rep informed that they could deliver a message but couldn't wait any longer. In the meantime, I'm out of a medication. Again, inexcusable. It feels very much like the accountants have taken over because their service is no longer patient centric. As much as I like my PCP, I may have to change. Optum has become an obstacle to my good health.

    I was scared for my first pregnancy. I didn't know what to expect and what to do. I kept coming and…read moreNP Donna put me at so much ease. Me and my fiance loved coming to see her. She was lighthearted and really friendly. When we found out that she wasn't going to be our delivery nurse, we were honestly so devastated. Then we were so nervous meeting our delivery doctor. We were scared to get attached to the doctor because there's a strong possibility that we wouldn't get them while I was in labor. I can say with absolute confidence we absolutely love Dr. Averill. She put all my fears and worries to rest. She kept keeping tabs on me seeing how far along I was. My baby was stuck and I got a fever and I had to get an emergency c-section. She was off and she came back to perform my c-section. She didn't have to come back to do my procedure, but she did and that's how dedicated she was. If I have another baby she is for sure going to be my doctor!

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    My visible rash that no one cared for.

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    Vasanti Voleti, M.D

    Vasanti Voleti, M.D

    3.0(2 reviews)
    11.1 mi

    I normally do not leave negative reviews, but I feel obligated to share my experience. During one…read moreof the hardest periods of my life, I was constantly in and out of the hospital throughout high school dealing with multiple chronic illnesses. Instead of listening to me or taking my symptoms seriously, I was repeatedly dismissed and made to feel like I was "crazy" and that everything was "all in my head." Since then, I have been properly diagnosed by multiple credible specialists and physicians with the conditions I was struggling with the entire time. Looking back, it is heartbreaking and honestly dangerous how quickly my concerns were brushed aside. A primary care doctor should show empathy, compassion, and a willingness to investigate concerns -- especially when a patient is clearly suffering. Unfortunately, my experience felt extremely rushed and transactional, as though getting patients in and out mattered more than actually helping them. I would honestly recommend going to almost any other doctor before this one if you want to feel heard and taken seriously. I hope this practice learns to listen to patients more carefully, because dismissing someone's pain can delay important diagnoses and deeply impact a patient's well-being.

    Amazing front desk service, the front desk girls are so sweet and they care so much for my babies…read more As soon as I walk in they know who I am, they know what my kids are coming in for and ask how we are doing as a whole. Dr. Voleti is amazing. She's god sent. Before I found her office I wanted a doctor's office that would listen to my every concern, answer my questions with patience, and a doctor that I could trust with mi children's health. Voleti checks off everything I was looking for. She goes above and beyond, she goes out of her way to make sure she explains what's going on and listens to every concern. She speaks multiple languages for families looking for a multilingual doctor. Super sweet and cares so much for her patients.

    Priority Care Medical Group - obgyn - Updated July 2026

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